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Casa Andina Private Collection Puno

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1,020 Reviews from our TripAdvisor Community

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Showing 695: English reviews
London, United Kingdom
Reviewed yesterday NEW

We arrived fairly late and check in was not as quick as we would have liked. The bedroom was small and dominated by two double beds which were very comfortable which is the only good thing I can say about this hotel. The bathroom was supposed to be accessible, but it was quite small and there was a glass shower...

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Helpful?
Thank JayL17
Reviewed 3 days ago NEW

We arrived after a long trip before the kitchen closed and they would not serve us , the service did not get better during our stay , no free Wi Fi , and everything was expensive due to the captive market . Rooms were small and very basic

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Thank Michael S
Plantation, Florida
Reviewed 3 days ago NEW

Hotel was nice, very clean, great friendly service at the breakfast buffet and restaurant at night, rooms very cozy... except the gave us hard time at the check out ... very distrusted not trustful to their guess ..

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Thank curroebay
Edison, New Jersey
Reviewed 4 days ago NEW

Wonderfully appointed lobby with local statues and beautiful stone with fireplace and complementary tea. Wifi free in the lobby and great hot breakfast fresh breads, fruits, eggs and delicious coffee. Rooms are different and initial interior room would have been somewhat stuffy and outside room was much better. Clean room and bedding and firm comfortable beds. Location so convenient to...

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Thank ptevergreen
Edinburgh, Scotland
Reviewed 4 days ago NEW

My wife and I stayed here for 1 night following a trip on the Andean Explorer. The hotel is on the outskirts of town a short drive from the train station. We had a Superior Room which was comfortable with a small bathroom and with a shower over the bath. The buffet-style breakfast choice was quite limited and very poor...

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Thank Alastair_8
New York City
Reviewed 1 week ago via mobile

Certainly not our favorite hotel from the Casa Andina group, this hotel is small and well appointed. The spa is a 1 room off the lobby and the masseuse is definitely not a good one! Restaurant food is very good but service is slow. One nice feature is that the hotel provides departures to the floating islands directly from the...

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Thank TravelEditor1
Customer S, Manager at Casa Andina Private Collection Puno, responded to this review

Dear guest, I really appreciate the time taken to share your review regarding your experience at our hotel. It’s a pleasure for us to know that you found the hotel to your liking. We will insure that your comments and your impressions will be communicated and taken into account to improve every day. We sincerely hope give us the opportunity...

Los Angeles, California
Reviewed 1 week ago

We loved our stay at this hotel. This was the last leg of our journey from Lima to cusco to Machu Picchu and finally at Puno. We were glad we spent a little more and chose this hotel to stay at. It was a very very clean and posh and right on the lake. Definitely on the expensive side, but...

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Thank Bhavana S
Customer S, Manager at Casa Andina Private Collection Puno, responded to this review

Dear guest, I really appreciate the time taken to share your review regarding your experience at our hotel. It’s a pleasure for us to know that you found the hotel as well as our service to your liking. We will insure that your comments and your impressions will be communicated and taken into account to improve every day. We sincerely...

Reviewed 2 weeks ago via mobile

First stay and would absolutely use this hotel again. Attentive staff and clean reasonably priced rooms. This hotel has a wonderful view of Puno across the bay and you can walk to the lake through a field of grazing sheep. Cool! The desk staff was very helpful to me and my team and assisted us with some unforeseen logistical challenges....

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Thank a l
Customer S, Manager at Casa Andina Private Collection Puno, responded to this review

Dear guest, I really appreciate the time taken to share your review regarding your experience at our hotel. Thank you for your kind words and comments. It’s a pleasure for us to know that you found the hotel as well as our service to your liking. We will insure that your comments and your impressions will be communicated and taken...

Brighouse, United Kingdom
Reviewed 2 weeks ago

This hotel is right on the lakeside and there is a wooden pier/jetty that leads from the hotel right down to the lake itself. The rooms were much as one would expect of a glorified Travelodge but our room was very clean and in a quiet spot. The bar area was comfortable and the food served there was excellent and...

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Helpful?
Thank BobbyJimF
Customer S, Manager at Casa Andina Private Collection Puno, responded to this review

Dear guest, I really appreciate the time taken to share your review regarding your experience at our hotel. Thank you for your kind words and comments. It’s a pleasure for us to know that you found the hotel as well as our service to your liking. We will insure that your comments and your impressions will be communicated and taken...

Miami, Florida
Reviewed 2 weeks ago via mobile

This hotel is out of town. Ten minute taxi ride (8-10) soles from the town. The hotel is in a stunning location in lake Titicaca. The feel of the hotel is that of an slightly upscale Holiday Inn in a stunning location. Rooms: Simple with poor sound proofing. Beds are comfortable. The water is NOT free as mention by many...

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Thank veus55
Customer S, Manager at Casa Andina Private Collection Puno, responded to this review

Dear guest, I really appreciate the time taken to share your review regarding your experience at our hotel. It’s a pleasure for us to know that you found the hotel as well as the staff. We will remodel the hotel and we have a new face in the rooms next year (better sound proof, carpets, furnitures), and we hope that...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free Breakfast
  • Free Parking
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Room Service
  • Free Breakfast
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Free Parking
  • Dry Cleaning
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Casa Andina Private Collection Puno is located on the shores of Lake Titicaca, the highest navigable lake in the world, and offers its visitors spectacular views and a wide variety of services in order to make their trip an unforgettable experience. The hotel has 44 - 100% non-smoker comfortable Superior rooms on two floors and a Suite. Some rooms offer a breathtaking view of Lake Titicaca. All rooms are equiped with stove, safe deposit box, coffee kit, iron and hair dryer. Casa Andina Private Collection Puno features: Internet Center, Internet WiFi, ATM, laundry services and parking. After a long day of walking rest and relax in our Massage Salon. ... more   less 

Additional Information about Casa Andina Private Collection Puno

Address: Av. Sesqui Centenario 1970 | Sector Huaje, Puno 51, Peru
Region: Peru > Puno Region > Puno
Price Range: $143 - $186 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Casa Andina Private Collection Puno 4*
Number of rooms: 45
Reservation Options:
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Also Known As:
Casa Andina Private Collection Puno Hotel Puno
Puno Casa Andina Private Collection
Hotel Style:
#3 Luxury Hotel in Puno
#10 Business Hotel in Puno
#14 Romantic Hotel in Puno
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Questions & Answers

Here's what travellers have asked, with answers from Casa Andina Private Collection Puno staff and other travellers.
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Questions? Get answers from Casa Andina Private Collection Puno staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“stay somewhere else”
 of 5 bubbles JayL17, 7 Dec 2016 | Read review
“Away from the noisy stairwell”
 of 5 bubbles michaelsV7116SV, 5 Dec 2016 | Read review
“Get an outside room for some better light and air circulation”
 of 5 bubbles ptevergreen, 4 Dec 2016 | Read review
“Upper floors afford better views of the lake.”
 of 5 bubbles kristinagrace, 23 Oct 2016 | Read review
“Rooms above reception enjoy free wifi usually only available in the bar”
 of 5 bubbles V6774RCmarkg, 18 Oct 2016 | Read review
5 of 5
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