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Casa Andina

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1,053 Reviews from our TripAdvisor Community

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Showing 714: English reviews
Banff, United Kingdom
Reviewed 8 July 2014

I stayed here for one night as part the tour, my room was very nice and the restaurant and bar are both first class, basically you walk from the hotel onto a private jetty for your boat trip on the lake so its all easy

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Thank Alan D
Tyalgum, Australia
Reviewed 7 July 2014

Wonderful waiter, German made our dining experience unforgettable with his beer bottle balancing act. So much fun and delicious food. Thank you to All staff at Casa Andina. This is a lovely hotel with enjoyable tapas & wine at the bar,a very quiet but reasonably priced food The food is delicious and presented beautifully. Rooms are lovely and clean and...

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Thank Karen T
Costa Mesa, CA
Reviewed 3 July 2014

Awesome place, a little bit odd when first driving up to it. Area right next to it looks shabby but the hotel itself is awesome - and it does sit right on the lake with access to the Lake Titicaca Ouros and Taquile tours from the hotel pier. Super good service in lobby for check in, bell boys are super...

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Thank FrankTibackx
Sheffield
Reviewed 2 July 2014

I was there for two nights in June 2014 and found Lake Titicaca an absolute knockout. As I arrived early evening and left early morning after the second night, and was out on the lake all day in between I scarcely noticed the hotel facilities. I did notice that the hotel had a wonderful lake view and its own landing...

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2Thank stabreim
CasaAndina_CS, Propietario at Casa Andina, responded to this review

Dear guest, Thank you for taking the time to share your experience at our Private Collection Puno. We truly appreciate to get to know your impressions. We are pleased to know that you had a nice stay at our hotel. As you mention, all guests can enjoy the breathtaking lake view and relax at our facilities. We would like to...

Los Angeles, California
Reviewed 11 June 2014

I've never checked out of a hotel earlier than planned, except for at the Casa Andina Private Collection in Puno. Don't let the name of the hotel fool you! This is NOT what should be considered a 'private collection' hotel. That description of a property would infer that there are basic amenities about the property like an elevator, a gift...

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3Thank WrldTravelingPaddler
CasaAndina_CS, Propietario at Casa Andina, responded to this review

Dear guest, We appreciate that you share your impressions regarding your experience at our Private Collection Puno hotel. We truly regret that we were not able to reach your expectations, and we extend our apology for the discomfort created. The commitment of our hotel is to give the best service to our guests and your overall impressions about your stay...

New York City, New York
Reviewed 9 June 2014

We stayed here during a trip to Lake Titicaca, and while we were only there for two nights, we experienced warm and friendly service, as well as comfortable accomodations. The location of the hotel is perfect, as we were able to get on our tour boat right outside the hotel on the lake. The views from the hotel and the...

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Thank Jake H
Reviewed 8 June 2014

The Casa Andina Private Collection in Puno was disappointing. While the view across Lake Titicaca is pretty at night (and by day the train runs along the fence), it is located away from any other facilities. It did not compare at all to a Casa Andina Private Collection in Arequipa as it looked tired and in desperate need of a...

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1Thank DrCart
CasaAndina_CS, Propietario at Casa Andina, responded to this review

Dear guest, Thank you for sharing your review regarding your recent stay at our Private Collection Puno hotel. We regret to know that we did not meet your expectations, and we apologize for any discomfort generated. Rest assured that we have shared your comments with our maintenance team in order to fix any fault. On the other hand, we would...

Gerrards Cross, United Kingdom
Reviewed 3 June 2014

Located right on Lake Titicaca, 10 minutes from Puno town. Rooms adequate, but nothing special; rather characterless. Wi-Fi, but only one usable TV channel (CNN). Good tapas selection at the bar in the evening and decent breakfast. Indolent staff and a quite soulless hotel.

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1Thank PTS99
CasaAndina_CS, Propietario at Casa Andina, responded to this review

Dear guest, Thank you for writing your review and for letting us know about your experience at our Private Collection Puno hotel. We would like to mention you that our hotel design and decoration are inspired in the hotel destination. On the other hand, we are glad you enjoyed the food at our Alma bar, as well as our staff...

Mijas
Reviewed 3 June 2014

This hotel needs a refurb if ever I saw one. The furniture is scruffy, the carpets in our room were dirty, the plastic bath had a crack in it and was unusable, etc., etc. The only thing going for it was the friendliness of the staff, especially the man who did the eggs at breakfast. He was so helpful and...

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Thank Iain C
CasaAndina_CS, Propietario at Casa Andina, responded to this review

Dear guest, Thank you for share your feedback regarding your recent stay at out Private Collection Puno hotel. We apologize for not reaching your expectations and if you perceived that your room was not properly clean. Our housekeeping team is aware of your comments and will be making sure to reinforce their procedures. On the other hand, we are pleased...

Leighton Buzzard, United Kingdom
Reviewed 1 June 2014 via mobile

The first glimpse of Puno by road it haas to be said is not good ..... Resembling a building site! However this hotel drains away any concerns this glimpse may foster. The reception staff and luggage porters are great, helpful and always smiling. Only real complaint is that the reception is freezing if there is a wind at night. Invest...

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Thank Michael W

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Airport Transportation
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Casa Andina Premium Puno is located on the shores of Lake Titicaca, the highest navigable lake in the world, and offers its visitors spectacular views and a wide variety of services in order to make their trip an unforgettable experience. The hotel has 45 - 100% non-smoker comfortable Superior rooms on two floors and a Suite. Some rooms offer a breathtaking view of Lake Titicaca. All rooms are equiped with stove, safe deposit box, coffee kit, iron and hair dryer. Casa Andina Premium Puno features: Internet Center, Internet WiFi, ATM, laundry services and parking. After a long day of walking rest and relax in our Massage Salon. ... more   less 

Additional Information about Casa Andina

Address: Av. Sesqui Centenario 1970 | Sector Huaje, Puno 51, Peru
Region: Peru > Puno Region > Puno
Price Range: $132 - $192 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Casa Andina 4*
Number of rooms: 45
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Also Known As:
Casa Andina Private Collection Puno Hotel Puno
Puno Casa Andina Private Collection
Hotel Style:
#3 Luxury Hotel in Puno
#10 Business Hotel in Puno
#14 Romantic Hotel in Puno
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Questions & Answers

Here's what travellers have asked, with answers from Casa Andina staff and other travellers.
8 questions
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Questions? Get answers from Casa Andina staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Definitely get lakeside room for the view, preferably the section closest to the lake.”
 of 5 bubbles mule54, 1 Jan 2017 | Read review
“I picked up the free reception WIFI from first floor room!”
 of 5 bubbles Roadrunner7631, 28 Dec 2016 | Read review
“Get a room with a harbor view on the second floor. I had 204 and the view was good.”
 of 5 bubbles jonchaley, 12 Dec 2016 | Read review
“stay somewhere else”
 of 5 bubbles JayL17, 7 Dec 2016 | Read review
“Away from the noisy stairwell”
 of 5 bubbles michaelsV7116SV, 5 Dec 2016 | Read review
5 of 5