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The Manor at Camp John Hay

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The Manor at Camp John Hay
The Manor at Camp John Hay
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698 Reviews from our TripAdvisor Community

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Showing 687: English reviews
Reviewed 25 March 2016

My family and I had 2 separate rooms because of our large party. We wouldn't hesitate going back. It was a beautiful property, with a good restaurant and surroundings. Just be prepared for the windy road to get to the hotel, but then again, everything in Baguio is via windy road. Don't hesitate!

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Helpful?
Thank FrancoFam6
TheManorcjh, Rooms Division Manager at The Manor at Camp John Hay, responded to this review

Dear FrancoFam6, Thank you very much for your wonderful feedback on our hotel’s overall products and services. We are always humbled to hear good feedback from a satisfied guest. Your positive feedback has been shared with the ream and everyone was most appreciative. We look forward to welcome you back at The Manor at Camp John Hay.

Reviewed 25 March 2016 via mobile

I would have given Manor a rating of 5. However, it was 22 degrees when I visited Baguio. Our room was facing the east that I wanted an airconditioned room. Too expensive, when they don't even have one of the most basic ammenities. I already opened the windows, but the room was still hot. It was cooler outside than inside...

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Helpful?
Thank Annilee A
TheManorcjh, Rooms Division Manager at The Manor at Camp John Hay, responded to this review

Dear Annilee A Thank you for taking the time to give your feedback regarding your recent stay at The Manor at Camp John Hay. Rest assured that the management team will take into account your concern and action plans for improvement will be applied. We hope to have the pleasure of welcoming you back.

Reviewed 25 March 2016

It's Good Friday and even though there's a high influx of people, the staff should've been prepared. Check in time's at 2PM and we got our room around 3:45. To make matters worse, we had to bug them again and again before they could give us a room. Also, we had lunch downstairs and the waiter's uniform and a cup...

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Helpful?
3Thank Erika M
TheManorcjh, Rooms Division Manager at The Manor at Camp John Hay, responded to this review

Dear Erika M, Thank you for taking the time to point out the issues you encountered during your stay with us. Please allow me to apologize for our shortcomings as we clearly did not fulfill the usual high standards of service that one would expect when staying at The Manor. We are always trying to look for ways on how...

Manila, Philippines
Reviewed 25 March 2016

The Manor at CJH is one of the most popular hotels in Baguio City, and I can see why. We booked a one-bedroom suite for one night. The unit was really spacious. It had one bedroom with a queen-size bed, a dresser, a dining/kitchen area, two toilet/bath, a living room area, two televisions (one in the living room and one...

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Helpful?
Thank ReenFab
TheManorcjh, Rooms Division Manager at The Manor at Camp John Hay, responded to this review

Dear ReenFab, Thank you very much for your wonderful comments on our hotel’s overall products and services. I am glad to hear positive feedback from a satisfied and delighted guest. I am delighted to know that you enjoyed your stay and particularly enjoyed our one-bedroom suite, amenities, food and most specially the service of our courteous staff. I have also...

Vermont
Reviewed 22 March 2016

The Manor has a well trained and welcoming staff. Attractive dining room and terrace with exceptional food for the area. Garden a welcome respite. Lobby has a true mountain feel. Rooms spacious, very clean and well maintained though showing their age. Quiet location away from the city noise. Corridors can transmit noise as floors are tiled. Otherwise well recommended.

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Helpful?
Thank deut2
TheManorcjh, Rooms Division Manager at The Manor at Camp John Hay, responded to this review

Dear deut2, On behalf of The Manor at Camp John Hay, I would like to thank you for your wonderful feedback. I am pleased to learn that you appreciate our staff, food at Le Chef and our spacious and well maintained rooms. Your comments have been shared with the team and they are most grateful. We look forward to welcoming...

Quezon City, Philippines
Reviewed 20 March 2016

we stayed at room 325 with a veranda and had a great view of the garden. might be a bother to some at it is directly above the restaurant, so some chatter might disturb the late morning risers. the bakery had a lot of really good breads and cakes. the staff are friendly and helpful. a few attractions within walking...

Review collected in partnership with this hotel
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Helpful?
Thank jtantoco
TheManorcjh, Rooms Division Manager at The Manor at Camp John Hay, responded to this review

Dear jtantoco, Thank you for taking the time to share with us your valuable feedback. I am delighted to know that that you have enjoyed your stay. It gives us a sense of reward whenever our guests feel well taken care of. I look forward to welcoming you and your family back at The Manor at Camp John Hay.

Philippines
Reviewed 14 March 2016 via mobile

The food is good! Even our daughter ate a lot. The staff at the indoor outdoor play area are great. The kids outdoor playground is made of wood and surrounded by grass. Perfect place for families in baguio. We ordered the salmon carpaccio and Malaysian goat curry and Bangus with Laing. All good. Also check out their Christmas and Easter...

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1Thank Universaltraveler09
TheManorcjh, Rooms Division Manager at The Manor at Camp John Hay, responded to this review

Dear Universaltraveler09, I would like to thank you for taking the time to share your experience during your stay at The Manor at Camp John Hay! I am pleased to know that you had a wonderful time and particularly appreciated the food at Le Chef. I am also glad that your daughter enjoyed our kid-friendly facilities. Accolades such as yours...

Reviewed 11 March 2016

Our kids enjoyed their stay, the kids love the free popcorn and jellybeans they got upon our arrival. They have a playground and a very spacious garden where the kids run freely. The staff were very accomodating. Aside from that, it's very picturesque.

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Thank Ivan E
TheManorcjh, Rooms Division Manager at The Manor at Camp John Hay, responded to this review

Dear Ivan E, Thank you very much for sharing your experience at The Manor at Camp John Hay. I’m delighted to know that your kids enjoyed their stay. We aim to provide kid-friendly service and facilities to guarantee the satisfaction and comfort of our younger guests and I’m glad that we were able to achieve that during your stay with...

Rockledge, Florida
Reviewed 4 March 2016 via mobile

The Manor definitely is the best hotel in Baguio. It brings back or retains the old splendor of the city with it's ambiance and well kept grounds. Kristina the manager, has a very personal touch, and it reflects the rest of the staff. The rooms are very well appointed and very clean. The next time you go to Baguio I...

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Thank Anthony A
TheManorcjh, Rooms Division Manager at The Manor at Camp John Hay, responded to this review

Dear Anthony A, Thank you for considering The Manor at Camp John Hay as the best hotel in Baguio. It’s always a pleasure to welcome loyal guests and I wish to thank you for your recommendation. We do have a fantastic team who takes pride in service delivery and guest care and we are truly happy to know that you...

Winnipeg, Canada
Reviewed 3 March 2016 via mobile

We stayed a couple of nights with a group of 15 Canadians doing medical missions. The staff is efficient and helpful. Welcome drinks were served in the lobby during our check-in. The hotel is one of the better ones in Baguio (the other being the Country Club), and the architecture and layout are good. One complaint, though, which I also...

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Helpful?
Thank Hobbes2007
TheManorcjh, Rooms Division Manager at The Manor at Camp John Hay, responded to this review

Dear Hobbes2007, Thank you for sharing with us your experience at The Manor at Camp John Hay. We are pleased that you had an overall positive experience with us and particularly appreciated our efficient and helpful staff. Your feedback has been shared with the team and everyone was most appreciative. Your constructive comment regarding the sound insulation of rooms has...

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Amenities

Highlights
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
The Manor is not only distinguished by its impressive architecture and cozy interiors, but also blessed with an environment that truly sets it apart from other hotels in Baguio City. This four-story structure, designed to blend neatly with towering pine trees, provides a magnificent view of the Cordillera mountain range. Here, one can literally open windows to cool, fresh air. For a distinct touch, a Baguio stone exterior finish, shingled roofing and tinted glass windows add warm accents to Camp John Hay Manor's cozy, relaxed and luxurious ambiance. ... more   less 

Additional Information about The Manor at Camp John Hay

Address: Loakan Road, Baguio, Luzon 2600, Philippines
Region: Philippines > Luzon > Cordillera Region > Benguet Province > Baguio
Price Range: $127 - $231 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Manor at Camp John Hay 4*
Number of rooms: 177
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Orbitz and Asiatravel.com Holdings so you can book your The Manor at Camp John Hay reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Camp John Hay Baguio
Manor Hotel Baguio
Camp John Hay Manor Hotel
Hotel Style:
#1 Spa Hotel in Baguio
#3 Business Hotel in Baguio
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Questions & Answers

Here's what travellers have asked, with answers from The Manor at Camp John Hay staff and other travellers.
21 questions
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Manila, Manila, Philippines
over a year ago
3 months ago
7 months ago

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Questions? Get answers from The Manor at Camp John Hay staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Garden view room offers a breathtaking view that you would love!”
 of 5 bubbles 914kimi, 1 Mar 2017 | Read review
“A "garden view" room can give you views of mountains, depending on the location of the room.”
  • water is NOT POTABLE
  • only 1 bathrobe for 2 people
  • safe
  • view from forest view room
  • desk
  • boudoir next to bathroom
  • good-sized room
  • sort of icky shower stall (no tub)
 of 5 bubbles CITravelfan, 27 Feb 2017 | Read review
“Choose the garden view room. As much as possible stay on the higher floors.”
 of 5 bubbles themonkeytravels, 15 Feb 2017 | Read review
“Avoid the rooms in the right side of the garden..”
 of 5 bubbles RaquelW36, 31 Jan 2017 | Read review
“Keep away from the second floor near the bar. Band area can be noisy if you retire early”
 of 5 bubbles 615redc, 23 Jan 2017 | Read review
5 of 5