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Pontefino Hotel & Residences

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100 Reviews from our TripAdvisor Community

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Showing 93: English reviews
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Reviewed 2 days ago NEWvia mobile

The service is excellent and everyone friendly. Rooms were basic but clean. We did stay in the original building. Breakfast was good and they do a great omelette. Good location. The coldest drinks I have ever had in the Philippines great. Well done Pontefino's

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Helpful?
Thank Shaun S
Carmona, Philippines
Reviewed 4 days ago NEW

My niece got married in Batangas City 3 weeks ago and we stayed in this hotel for two nights. We had a great time as the reception was very accommodating. The staff are evidently trained to provide great customer service. The pool was welcoming and clean. They provided towels for free as well. Breakfast was a little disappointing though as...

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Thank ceejayeje
Reviewed 1 week ago

First I would like to point out the positives. Good and courteous staffs, well secured as it has its own gate and fair facilities. The bad? - No wifi connection in all of their rooms, you have to bring your own LAN cable or wireless router to connect to their internet, or you have to go to the lobby to...

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1Thank Alexander_Cua
Reviewed 30 January 2017 via mobile

Booked a Premium Room from Jan. 28 to 29 to attend a wedding. Had an enjoyable stay, although there was some confusion over extra beds for our daughters. The receptionist (Grace) and all the other staff were courteous and welcoming. Our room was spacious and had good AC, a flatscreen TV with cable, a coffee maker, and a minibar. Bathroom...

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2Thank Tin A
DONNA S, Manager at Pontefino Hotel & Residences, responded to this review

Hello Tin A! Thank you for sharing your experience with us. We are pleased to hear your family enjoyed our leisure facilities and the breakfast spread during your stay. Grace and the team will be delighted to hear about your commendation. Rest assured that we have taken note of your comments with regard to room amenities and services and are...

Metro Manila, Philippines
Reviewed 1 January 2017 via mobile

Unfortunately this is the only good hotel in Batangas City. The twin rooms are quite big but interiors, set up and lightings are really old styled already. Bathroom really needs renovation and cleaning. It's no advisable to use the bath tub! The lights are ao dim that you can't hardly see yourself when you are doing make up. Towels looks...

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3Thank K S
DONNA S, Manager at Pontefino Hotel & Residences, responded to this review

Dear K S, Thank you for sharing your experience with us. We appreciate your feedback regarding our room facilities and check-our process. Rest assured that your comments have been escalated to the concerned departments and will actively find ways to avoid recurrence and/or improve guest experience. We are delighted to hear your recommendation of our newest wing, i.e. Pontefino Suites....

Hong Kong, China
Reviewed 19 December 2016 via mobile

The good. , great friendly staff, large rooms , comfy beds. The bad, bathroom in desperate need of upgrade , felt like motel 6 in the 90's , big venue for local weddings etc so be ready for loud ongoing microphone checks at 6.35am . The ugly Food , while great serving staff they are let down by a poor...

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1Thank andjac8155
DONNA S, Manager at Pontefino Hotel & Residences, responded to this review

Dear andjac8155, Thank you for taking the time to share your experience with us. We greatly value your feedback and are grateful for your insights, especially regarding our room facilities, service standards and food options. Thank you for bringing your concerns to our attention which will allow us to improve specific areas that ensure further guest satisfaction. We look forward...

Reviewed 17 December 2016

I live overseas but was visiting family in a nearby town. We wanted to have a staycation with family while shopping at SM Batangas to avoid the usual bad traffic. We wanted to get the best accommodation Batangas City has to offer based on the reviews and hotel offerings, so we were set on one hotel only, Hotel Pontefino. But...

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Thank 769teaj
Reviewed 13 December 2016

We showed up at the registration desk without any reservation. The front desk agent, who introduced himself as Dennis, explained that the only rooms they had left were their executive suites. He advised that normally these suites go for $9,000 PHP but he would give it to me for $6,000 PHP. I had checked out the hotel website earlier and...

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Thank Byron C
Reviewed 2 November 2016 via mobile

The place got some out of the country feel. There are lots of European-themed townhouses around the place. The place is very accessible to the port and SM Batangas. The pool is very nice and the food is delicious.

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Thank Raymart N
DONNA S, Manager at Pontefino Hotel & Residences, responded to this review

Hi Raymart N! Thank you for your positive review of Pontefino! We are delighted to hear you enjoyed your stay. Looking forward to welcoming you back soon in Batangas! Sincerely, Donna San Luis

Reviewed 25 October 2016

Pontefino Hotel and Residences is not difficult to miss in the city of Batangas because of its colorful residential units. The hotel’s good location (5-minute drive from SM Batangas) can easily attract guests, foreigners or locals, but I wouldn’t recommend it if you’re on a budget; one night for a standard room costs P6000 (as of Oct 2016). When my...

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3Thank Dona R

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
PonteFino Hotels presents options for leisure and business travelers with three (3) accommodation types catering to both long and short staying guests: (1) Pontefino Hotel, (2) Pontefino Residences, and the newest (3) Pontefino Suites. Considered as the most premier hotel in Batangas City, Pontefino is the preferred venue for social and business functions. For more details about accommodation options and event packages, visit the hotel website or follow social media pages. PonteFino Hotels is part of the growing community built within PonteFino Estates - Batangas. ... more   less 

Additional Information about Pontefino Hotel & Residences

Address: Pastor St | Gulod Labac, Batangas City, Luzon, Philippines
Region: Philippines > Luzon > Calabarzon Region > Batangas Province > Batangas City
Price Range: $119 - $154 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Pontefino Hotel & Residences 4*
Number of rooms: 65
Reservation Options:
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Also Known As:
Pontefino Hotel Batangas
Pontefino Hotel & Residences Batangas/Batangas City, Philippines
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Questions & Answers

Here's what travellers have asked, with answers from Pontefino Hotel & Residences staff and other travellers.
2 questions
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Questions? Get answers from Pontefino Hotel & Residences staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose pool view room.”
 of 5 bubbles ceejayeje, 21 Mar 2017 | Read review
“Bring your own car and wireless router”
 of 5 bubbles Alexander_Cua, 15 Mar 2017 | Read review
“Check the website for the best rates.”
 of 5 bubbles byronc798, 12 Dec 2016 | Read review
“Executive Suite rooms on the ground floor and furthest from the function hall would be more convenient and quieter”
 of 5 bubbles SGWorldTravellor, 13 Sep 2016 | Read review
“Pick the rooms on the newer wing”
 of 5 bubbles FinickyBob, 30 Jul 2016 | Read review
5 of 5