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Hilton Garden Inn Auburn

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Hilton Garden Inn Auburn
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532 Reviews from our TripAdvisor Community

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Showing 524: English reviews
Rochester, New York
Reviewed 28 January 2017

Met friends in Auburn and was pleasantly surprised with the friendly and professional staff. Top notch with room overlooking the river. It is located near everything. Great experience. Clean rooms and free wifi. This could be a great home base for exploring the Finger Lakes.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank dardobbins
Mandy W, Front Office Manager at Hilton Garden Inn Auburn, responded to this review

Hello, Thank you so much for all of your kind words! I am thrilled that you had a great experience and that you will consider us for your home base while in the Finger Lakes! The next time you stay with us, stop by the front desk and we can give you some great tips of where to go and...

Myrtle Beach, South Carolina
Reviewed 26 January 2017

I was visiting my son and found this hotel to be a great choice. I like a hotel with a restaurant included so once I get to the hotel I do not have to leave. Everyone was very pleasant and I especially enjoyed the fireplace in the lobby. I was asked which floor I would prefer my room to be...

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Barbara D
Mandy W, Front Office Manager at Hilton Garden Inn Auburn, responded to this review

Hello Barbara, Thank you so much for taking a moment to share your recent experience with us! I am so thrilled to see that you enjoyed your stay, and thank you for all of your kind words! We are very fortunate to have such a wonderful restaurant right on-site for our guests' to enjoy. I will be sure to pass...

Rome, ny
Reviewed 25 January 2017

I was a grandmother with the hockey team. The kids had a great time. Very pleasant staff. Clean rooms, great food, coffee in room was great. Chairs in lobby could be more comfortable. Will stay there again.

Review collected in partnership with Hilton Garden Inn
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Thank D45CDpatm
Mandy W, Front Office Manager at Hilton Garden Inn Auburn, responded to this review

Hello, Thank you so much for your great review! I am thrilled to see that you enjoyed your recent stay. It was such a pleasure to have you all and we do hope to welcome you back again! Take Care. Sincerely, Mandy Webster Front Office Manager

Gahanna, Ohio
Reviewed 20 January 2017

My wife and I stayed two nights while we were attending a wedding. The room was clean and spacious. The breakfast buffet was adequate, though a little pricey. We ate one meal in the hotel's restaurant - very good with good service. The staff was one of the best we have ever experience, in all areas. Great place to stay.

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Helpful?
Thank Tom P
Mandy W, Front Office Manager at Hilton Garden Inn Auburn, responded to this review

Dear Tom, Thank you so much for your wonderful review! I am so happy to see that you enjoyed your stay and also that you feel the service your received was amongst the best! That truly means a lot, as we continually strive to ensure our guests' receive the very best quality and comfort! I will be sure to pass...

Hartford, Connecticut
Reviewed 20 January 2017

I have stayed in 3 Different Rooms at this Hotelin the last six Months. So I got a good look around. Each Room Was Consistant. Pretty Clean no Complaints. The King Room Showers with the Glass doors are kinda Back wards. Make sure the Shower head is turned away before you turn the water on.And its a Long Reach around...

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Helpful?
Thank FtecConn
Mandy W, Front Office Manager at Hilton Garden Inn Auburn, responded to this review

Hello, Thank you for taking a moment to share your feedback with us regarding your recent stay. I am thrilled to see you enjoyed your stay! In regards to the crows. National Geographic actually did a documentary a few years back about the crow population here. It is a very interesting watch! I recommend it. They seem to only flock...

Rochester, New York
Reviewed 19 January 2017

This hotel provided excellent service and was extremely accommodating to our youth hockey team that had a tournament in the area. Great use of the pool, lobby and conference room for the kids. Great stay, very satisfied.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank 56traceyi
Mandy W, Front Office Manager at Hilton Garden Inn Auburn, responded to this review

Hello, Thank you so much for taking a moment to share your feedback with us! I am thrilled to see that you enjoyed your stay! It was a pleasure to have you and we do hope to welcome you back again soon! Sincerely, Mandy Webster Front Office Manager

Bethlehem, PA, United States
Reviewed 7 January 2017

Front desk took time to explain everything about the hotel and also gave me bottled water on the house. Breakfast was fast and the fruit was fresh and excellent quality. The bathroom was not cramped like some other hotels. The TV swiveled easily to watch from any part of the room. Plenty of Hot Water and easy to adjust room...

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Louis T
Mandy W, Front Office Manager at Hilton Garden Inn Auburn, responded to this review

Dear Louis T, Thank you for taking a moment to share your feedback with us regarding your recent stay. I am thrilled to see that you enjoyed your time with and I will be sure to pass all of your kind words along to our team. We look forward to welcoming you back again soon! Sincerely, Mandy Webster Front Office...

state college, United States
Reviewed 23 December 2016

great staff, clean and welcoming. would stay anytime in Auburn area. Quality food, clean rooms and nice fitness center. Great location easy to get in and out of property, near down town area with plenty of restaurants

Review collected in partnership with Hilton Garden Inn
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Thank J3385FAscotta
Mandy W, Front Office Manager at Hilton Garden Inn Auburn, responded to this review

Hello, Thank you for your wonderful review! I am thrilled to see that you enjoyed your recent stay with us. Also, thank you for mentioning that you will continue to choose us as your lodging choice while in the area, that means a lot to us! We look forward to welcoming you back during your next visit. Until then, take...

Auburn, United States
Reviewed 19 December 2016

Nice place. Walking distance to bars and restaurants. The restaurant and the bar within the hotel are classy and nice. I had a work party and rented out the ballroom for the activity. The food and service was fantastic. Most of the party guests stayed overnight. Overall great experience at this hotel.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Robert C
Mandy W, Front Office Manager at Hilton Garden Inn Auburn, responded to this review

Dear Robert C, Thank you so much for taking a moment to share your feedback with us regarding your recent stay. I am thrilled to see that you enjoyed your time with us and we love the opportunity to welcome you back! Should you find that your travels bring you back to our area, we do hope you will consider...

auburn, United States
Reviewed 16 December 2016

The Hilton in Auburn, NY was very nicely furnished and modern. My room was clean and comfortable. They offer a restaurant and bar, pool & gym. I felt comfortable and safe as I was traveling alone. Employees presented themselves professional way.

Review collected in partnership with Hilton Garden Inn
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Thank moirab9
Mandy W, Front Office Manager at Hilton Garden Inn Auburn, responded to this review

Hello, Thank you so much for taking a moment to share your feedback with us regarding your recent stay. I am so glad to know that you felt comfortable and safe while staying with us, as this is always our number one goal! We continually strive to ensure all of our guests' are well taken care of and I am...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Room Service
  • Dry Cleaning

Additional Information about Hilton Garden Inn Auburn

Address: 74 State St, Auburn, NY 13021-3438
Region: United States > New York > Finger Lakes > Auburn
Price Range: $144 - $326 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Auburn 3*
Number of rooms: 92
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Auburn staff and other travellers.
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Questions? Get answers from Hilton Garden Inn Auburn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“There is an indoor pool, so if the smell of pool chemicals bothers you, stay on a floor other than the first.”
 of 5 bubbles 479TomP, 20 Jan 2017 | Read review
“Front 1st Floor.”
 of 5 bubbles FtecConn, 19 Jan 2017 | Read review
“Our king had no tub and no lounge. Relative had King with lounge and couch, chair, and tub. I believe he had a king suite and paid more!”
 of 5 bubbles Willisdds, 12 Dec 2016 | Read review
“2 or 4th floors quiet levels”
 of 5 bubbles skaszab2016, 30 Nov 2016 | Read review
“The king suite is the best room type for 4”
  • King suite
  • King suite
  • King suite
  • King suite
 of 5 bubbles 906rileym, 23 Nov 2016 | Read review
5 of 5