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Holiday Inn Auburn - Finger Lakes Region

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Holiday Inn Auburn - Finger Lakes Region
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402 Reviews from our TripAdvisor Community

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Showing 395: English reviews
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Endwell, New York
Reviewed 4 weeks ago

We recently stayed at this hotel with my son's hockey team. The staff at check-in really set the tone for our stay. They were SO friendly, right from the start. Anything we needed, they accommodated. The hotel itself is clean. The pool is great. Really big for hotel pool. And we loved the layout of the rooms. Made it ideal...

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Helpful?
Thank Littles137
Patrick M, General Manager at Holiday Inn Auburn - Finger Lakes Region, responded to this review

Thank you so much for your great review. We look forward to seeing you again.

Manchester
Reviewed 14 January 2017 via mobile

This hotel is clean and very well maintained! The staff are so helpful and friendly! The restuarant has good food. The rooms are spacious with a refrig, microwave, and a keurig! The pool is nice and well kept! I would highly recommend this hotel!

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Helpful?
Thank Kimberly C
Patrick M, General Manager at Holiday Inn Auburn - Finger Lakes Region, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Patrick M.

Holden, Massachusetts
Reviewed 7 December 2016

I stayed here for work, it was clean, quiet and comfortable. I was pleased and would stay again. The staff was super friendly in both the restaurant and hotel. I left my favorite pillow there and they even shipped it back to me. I was duly impressed.

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Helpful?
Thank hikerkm
Patrick M, General Manager at Holiday Inn Auburn - Finger Lakes Region, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Patrick M. General Manager

Kingman, Arizona
Reviewed 29 November 2016 via mobile

The hotel is a little dated but they plan on updating starting mid December. This is a great place to take the family. The staff was welcoming. Kids eat free breakfast and dinner here. There is a huge pool indoors and an arcade. For the adults there is a nice bar and a spa. This is located in the heart...

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Helpful?
Thank Amanda G
Patrick M, General Manager at Holiday Inn Auburn - Finger Lakes Region, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

Parma Heights, Ohio
Reviewed 20 November 2016

Stayed here for a few days and loved it. The place was clean and the food in the restaurant was great. The workers were the best with all of our questions and they were very helpful. The price was good for the stay we had.

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Helpful?
Thank libra6240
Bob T, Manager at Holiday Inn Auburn - Finger Lakes Region, responded to this review

Thank you for taking the time to review your recent stay! We are very happy that you had a pleasant time will visiting. I have shared your comments with our staff and they join me in thanking you for your kind words! We hope to see you again! Bob Tallarico AGM

Salinas, California
Reviewed 1 November 2016

The staff at the Holiday was terrific, from the front desk to the restaurants to the housekeepers, everyone was friendly and seemed interested in making the customer comfortable. The hotel itself is showing signs of it's age, it seems like the decor hasn't been touched since I attended school functions there 30 years ago. The carpet is worn and separating...

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Helpful?
Thank raherrier
Bob T, Manager at Holiday Inn Auburn - Finger Lakes Region, responded to this review

Thank you for taking the time to review your recent stay with us. We will be beginning renovations to the hotel and guest rooms this month. We hope you will join us when you return next year and give us another opportunity to provide an exceptional experience.

Webster, New York
Reviewed 31 October 2016

On the plus side: Very clean Conveniently located Beds are very comfortable Pool is warm and beautiful (although out in the open so everyone can see you swim)] Maintenance very responsive Microwave and frig On the minus side Our heat didn't work --maintenance fixed The TV locked up so we couldn't change channels or turn it off --maintenance fixed No...

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Helpful?
Thank Luvocean3
Patrick M, General Manager at Holiday Inn Auburn - Finger Lakes Region, responded to this review

Thank you for your honest review. We are excited to begin renovations and make it the best hotel in Auburn. Patrick M

Phoenix, Arizona
Reviewed 10 October 2016

Best thing about the hotel was the overall service and pleasant staff. Everyone you made contact with, including front desk, housekeeping and restaurant was kind and helpful. The hotel is very dated, however we heard they would be undergoing renovations and at one point I did witness persons with blueprints in the lobby walking the property and making notes. The...

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Helpful?
Thank AnnaAZ
Patrick M, General Manager at Holiday Inn Auburn - Finger Lakes Region, responded to this review

Thank you for your review, we work hard to develop our staff to present great guest service. Yes, we plan on renovations in the later part of November.

Vaterstetten, Germany
Reviewed 27 September 2016

We've found this hotel when we've lost any hope to find an accommodation for the night. Nice room, very comfortable beds - it was a 'junior suite' - but a little dark. The breakfast - included - was also nice.

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Thank Babbabra
Patrick M, General Manager at Holiday Inn Auburn - Finger Lakes Region, responded to this review

Thank you for your response, we are glad to hear you enjoyed your stay and hope you will be back to visit us soon.

Chicago, Illinois
Reviewed 20 September 2016

Nice people, great service from front desk. I understand that it is supposed to be going through an upgrade, but the carpet, paint, trim, smells are all calling for a refresh. Its too dark, the elevators reek of hydraulic fluid. The restaurants are outdated as well. If it weren't for the terrific staff, the score would be much lower.

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Helpful?
Thank DJP61
Patrick M, General Manager at Holiday Inn Auburn - Finger Lakes Region, responded to this review

Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for the un-renovated room you have experienced during your stay due to the room conditions. Rest assured we will be starting our renovations by the end of November as we have purchased the property a few months ago. We value your comments...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Holiday Inn Auburn, NY is located in the heart of the spectacular Finger Lakes Region of Central New York. Come take a swim in our indoor-heated pool or relax with dinner and cocktails in McMurphy's Authentic Irish Pub. When you stay with us, you can enjoy shopping at Waterloo Premium Outlets and Bass Pro Shops, tour the wineries on the Cayuga Wine Trail and Seneca Wine Trail, visit our local historic sites, or enjoy a show at the new Merry-Go-Round Playhouse Finger Lakes Musical Theatre Festival. We are in the center of it all. Stay at the Auburn/Finger Lakes Holiday Inn and visit the scenic village of Skaneateles. We look forward to seeing you soon. ... more   less 

Additional Information about Holiday Inn Auburn - Finger Lakes Region

Address: 75 North St, Auburn, NY 13021-2503
Region: United States > New York > Finger Lakes > Auburn
Price Range: $132 - $254 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Auburn - Finger Lakes Region 3*
Number of rooms: 165
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Also Known As:
Holiday Inn Auburn - Finger Lakes Region Hotel Auburn
Auburn Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Auburn - Finger Lakes Region staff and other travellers.
4 questions
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Glenmont, New York
Glenmont, New York
Oxted, United Kingdom
over a year ago

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Questions? Get answers from Holiday Inn Auburn - Finger Lakes Region staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The pool is open until 10, so if you want to sleep before then, request a room farther away.”
 of 5 bubbles Littles137, 24 Jan 2017 | Read review
“Very quiet place”
 of 5 bubbles libra6240, 20 Nov 2016 | Read review
“If you have to stay in Auburn, stay here. If you don't have to stay in Auburn, don't.”
 of 5 bubbles DJP61, 20 Sep 2016 | Read review
“I was on the first floor near the pool, but noise was not a problem.”
 of 5 bubbles njl1949, 11 Sep 2016 | Read review
“inside rooms overlook pool, outside rooms get sunlight”
 of 5 bubbles 770amya, 5 Aug 2016 | Read review
5 of 5