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7862 Makati Avenue corner Kalayaan Avenue, Makati, Luzon 1210 Philippines
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5 people are viewing this hotel
Hotel direct offer!Spacation Packages
Booking.com
US$92
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Expedia.com
US$92
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Free cancellation until 13/10/22
FindHotel
US$87
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Free cancellation until 16/10/22
TravelocityUS$92
Hotels.comUS$92
PricelineUS$108
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveller (1436)
Room & Suite (179)
Videos (1)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 21/03/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from I'M Hotel
Updated 21/03/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#15 of 147 hotels in Makati
Location
Cleanliness
Service
Value
Travellers' Choice
I'M Hotel is a property of many firsts - It is the first 5 star hotel in the Poblacion district of Makati and houses the first Onsen Spa in the Philippines, which is incidentally the largest urban spa property in the country as well. It is exceptionally located with close proximity to malls, entertainment centres, and a mere 800m away from the Makati CBD. I'M Hotel aims to redefine the concept of luxury, by removing dated and irrelevant excesses to focus on elements that deliver the highest levels of utility. Every customer touchpoint is carefully curated and tailored to the guests' preferences. The name itself is a homage to the guest, an invitation for them to project their personalities and preferences onto the hotel so that they can truly call the experience their own. Book direct with us for the best rates not available anywhere else. Complimentary access to our club lounge also awaits for all direct bookers who reserve via our website, email, or telephone line.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Airport transportation
Business Centre with Internet Access
Conference facilities
Wifi
Hot bath
Indoor pool
Outdoor pool
Fitness / spa changing rooms
Fitness classes
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Swimup bar
Poolside bar
Rooftop bar
Shuttle bus service
Car hire
Taxi service
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Massage
Steam room
Rooftop terrace
24-hour security
Baggage storage
Concierge
Currency exchange
Non-smoking hotel
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Private balcony
Room service
Safe
VIP room facilities
Minibar
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Trendy
Family
Languages Spoken
Filipino
Hotel links
Special Offer:Spacation Packages
2205Reviews27Q+A100Room tips
Traveller rating
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Most Recent
9mrswede wrote a review 2 Oct
Copenhagen, Denmark
I have stayed here several times over the years and in September 2022 I came back for the first time since COVID-19. The service from the personnel is still excellent and the adjacent Onsen SPA is a fantastic way to spend 3-4 hours, truly a 5 star facility. Unfortunately the main restaurant floor is closed and the old ground floor lounge has been turned into the only restaurant with a limited menu. The real elephant in the room however is that many (all?) of the floors are water/moisture damaged. The smell is distinct and very noticeable, especially if you are sensitive. We tried rooms on two different floors and on both floors you can see the damage on the floors, carpet and wallpapers. Until management has torn down the wallpaper and carpets and remodeled I would not recommend IM'Hotel.
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Review collected in partnership with this hotel
Date of stay: September 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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clamster wrote a review Mar 2022
Cardiff17 contributions30 helpful votes
Hotel's Favourite
We originally were staying at another nearby hotel in Makati. However after the torture of 2 nights on the bed there we decided to try other hotel beds for comfort. I'M hotel is simply the best hotel i have ever stayed in in Asia. Wonderful staff , clean well appointed room and a bed fit for royalty! The wi fi is super fast and there is a 42 inch TV with YouTube. Well worth the modest premium compared to other properties in Manila. The only small detail that I felt could make a difference is the provision of milk for coffee in the room instead of horrid creamer. The management listened and agreed to provide me with a small quantity of milk . 5* genuinely.
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Date of stay: March 2022Trip type: Travelled as a couple
Room Tip: Starbucks nearby and as the hotel restaurant is still closed, sadly, there is an excellent...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Duty Manager, Guest Services / Front Office at I'M Hotel
Responded 25 Apr 2022
Dear clamster, Thank you for visiting I'm Hotel Makati. We appreciate you taking time to share with us your review and giving us a near-perfect rating. It is through comments like yours that we are kept inspired to work hard in getting the 5-star approval of our guests. On your next visit, I urge you to also try our very own I'M Onsen Spa to complete your I'M Hotel experience. On your next visit, I would strongly recommend booking directly with us on imhotel.com or email us at reservations@imhotel.com. We offer better rates than anywhere online. Again, thank you very much. We look forward to welcoming you back again soon. I'm Hotel Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Tsuki M wrote a review Sep 2022
Nice staff,Good place,nice location,very accessible to the city of makati and most is very comfortable rest room ,but a poor choice of breakfast.and take note,,,we feel very secure for thier strict rules regarding to vaccination card.
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Review collected in partnership with this hotel
Date of stay: July 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Veejay E wrote a review Sep 2022
Everything was good bit the tv in in the room was broken. I was expecting to have female therapist because my girlfriend was with me in the room. (I’m a guy) food was good, service and staff were great
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Review collected in partnership with this hotel
Date of stay: September 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Marvin Robert U wrote a review Sep 2022
My room had a cockroach in it. Hard to go to onsen when theres alot of lgbt guests staring down at you. The service and ambiance was great though and everything else was in order. Staff were very accomodating and friendly.
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Review collected in partnership with this hotel
Date of stay: September 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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ChristineGuanzon wrote a review Sep 2022
Imus, Philippines
The customer service was great, staff at the reception speak very good english. The hotel was clean. The room where we stayed was spacious with comfortable beds. Massage was really good, too. I really enjoyed our staycation there.
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Review collected in partnership with this hotel
Date of stay: September 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Ugbalo f wrote a review Sep 2022
That was my first time in a foreign country,the hotel is clean and neat and what I loved the most is the staffs are friendly,there was no form of racism as an African. I enjoyed my stay and the meals were good
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Review collected in partnership with this hotel
Date of stay: September 2022Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Anonymous wrote a review Sep 2022
1 contribution
The breakfast and coffee in the hotel is good Thanks to the good service provided by the waiter mr robie. Things were pleasant and foods serving is fast We Will come to this hotel again for next visit
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Date of stay: September 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Duty Manager, Guest Services / Front Office at I'M Hotel
Responded 1 week ago
Dear 10kamy, Thank you for sharing your pleasant review of your experiences with I'M Hotel. Your wonderful comments provide us a great deal of motivation in providing our guests the best service. We will definitely share your good feedback to Robie. On your next visit, I strongly recommend booking directly with us at imhotel.com or email us at reservations@imhotel.com. We offer better rates than anywhere online. Again, thank you very much. We look forward to welcoming you back again soon. I'M Hotel Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
anne mariell d wrote a review Sep 2022
Pleasant and seamless, staff are all courteous and polite. Rooms are very clean. Foods are nice however limited choices only. Hope bfast buffet will be back. Robes were not available in the room though
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Review collected in partnership with this hotel
Date of stay: September 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Duty Manager, Guest Services / Front Office at I'M Hotel
Responded 1 week ago
Dear Miss Annemarielld, Thank you very much for your recent visit and for sharing your five-star impression. We are so happy to have you as our guest at I’M Hotel! I am delighted that your experience was beyond your expectations. It is through comments like yours that we are kept inspired to be the best that we can be for our guests. On your next visit, I would strongly recommend booking directly with us on imhotel.com or email us at reservations@imhotel.com. We offer better rates than anywhere online. Again, thank you very much. We look forward to welcoming you back again soon. I'M Hotel Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
ecatherinetecs0n wrote a review Sep 2022
Stayed here last Sept 12-14 and our experience was superb! Went back and stayed for 3 nights (sept 20-23). We would like to commend Jayson and Paolo of The Common Good restaurant as they delivered extraordinary service. Great food as well! Jayson was our server the first time we stayed in this hotel and he was very accommodating. He even remembered us when we went back! Kudos to the team!
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Review collected in partnership with this hotel
Date of stay: September 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Duty Manager, Guest Services / Front Office at I'M Hotel
Responded 1 week ago
Dear Miss Ecatherine,  Thank you for visiting I'M Hotel Makati. We appreciate you taking time to give us a near-perfect rating. It is through ratings like this that we are kept inspired to work hard in getting the 5-star approval of our guests. We appreciate your kind words to Jayson and Paolo. We will surely share it to the whole team. On your next visit, I would strongly recommend booking directly with us on imhotel.com or email us at reservations@imhotel.com. We offer better rates than anywhere online  Again, thank you very much. We look forward to welcoming you back again soon.  I'M Hotel Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
US$79 - US$113 (Based on Average Rates for a Standard Room)
LOCATION
PhilippinesLuzonMetro ManilaMakati
NUMBER OF ROOMS
434
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Frequently Asked Questions about I'M Hotel
Which popular attractions are close to I'M Hotel?
Nearby attractions include Century City Mall (0.2 km), Strumm's (0.4 km), and Manila PubCrawl (0.10 km).
What are some of the property amenities at I'M Hotel?
Some of the more popular amenities offered include an indoor pool, a swimup bar, and a rooftop bar.
Which room amenities are available at I'M Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at I'M Hotel?
Guests can enjoy a swimup bar, a rooftop bar, and free breakfast during their stay.
Is parking available at I'M Hotel?
Yes, free parking is available to guests.
What are some restaurants close to I'M Hotel?
Conveniently located restaurants include Cosmic Poblacion, Firefly Roofdeck Restaurant, and Hummus Elijah.
Are there opportunities to exercise at I'M Hotel?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Does I'M Hotel have an airport shuttle?
Yes, I'M Hotel offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does I'M Hotel have airport transportation?
Yes, I'M Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at I'M Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does I'M Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.