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Ascott Makati

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#11 of 80 Hotels in Makati
Certificate of Excellence
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Ascott Makati
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701 Reviews from our TripAdvisor Community

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Showing 653: English reviews
Chennai (Madras), India
Level Contributor
27 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed yesterday NEW

I stayed here for a few days on a work trip. The hotel has a modern look and I found the room very spacious and well maintained. Location was so convenient, to get to shops, restaurants and cab rides to office. The apartment ambiance provides for an at home experience..

Helpful?
Thank RobinWK
Quezon City
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 5 days ago NEW

Our Ascott stay usually ends with the kids wanted to stay longer or for another night. And the next thing we knew we ate looking for promos again to have another Ascott stay. Wish we can have more promo stays in the future

Review collected in partnership with this hotel

Helpful?
Thank Fairy10k
AscottMakati, Assistant Residence Manager at Ascott Makati, responded to this review

Dear Fairy10k, Thank you for considering Ascott Makati as the Best Serviced Residence in town and for your perfect rating. Feedback such as this truly inspires our team to do even better. For the best deals on room rates, we encourage that you sign up as on line member as we have special rates and privileges extended to our Ascott... More 

Fort Lauderdale, Florida
Level Contributor
16 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 6 days ago NEW

good room, i here the rooms in other tower have been remodeled, however this work fine, long term stay so room as wash and dryer, small but work well, a fridge, microwave, stove with oven, dishes etc. It is nice being able to eat in when you want. So far the staff has been great.

Helpful?
Thank Jonathan B
AscottMakati, Assistant Residence Manager at Ascott Makati, responded to this review

Dear Jonathan B, Thank you for your excellent rating and considering Ascott Makati as your home here in Manila. Great that all is working well for you from the amenities, rooms and the hospitality of the staff was great as well. It was a pleasure to have you stay with us and we're glad that the comforts of staying in... More 

Chicago, Illinois
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 1 week ago

After 10+ years at Intercontinental Makati, I was forced to find a new hotel, as they are demolishing and rebuilding the Intercon. Interesting that my room looked out over the demolition site. I was very pleased with my 1BR executive Suite. Plenty of space, and reliable wifi. I work odd hours, and sleeping during afternoon hours is imperative. I was... More 

Review collected in partnership with this hotel

Helpful?
3 Thank H9043TApeterh
AscottMakati, Assistant Residence Manager at Ascott Makati, responded to this review

Dear H9043TApeterh, Great that it was an excellent stay for you overall and thank you for considering Ascott Makati as you're new home here in Manila. Excellent to note that we were able to meet you're expectations from the rooms particularly the service of the Housekeeper assigned to your apartment. Glad to hear that you were able to work, rest... More 

Jakarta, Indonesia
Level Contributor
71 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 1 week ago

We stayed here for one night. The location of the hotel is perfect as it is in the same complex of glorrieta 4. From glorietta we can go to 4 other malls. There is some sort of food bazaar in front of the hotel which opens till 3AM. We stayed in the studio apartment, it is quite big, it has... More 

Helpful?
Thank Vini_D
AscottMakati, Assistant Residence Manager at Ascott Makati, responded to this review

Dear Vini_D, Great to hear that you like the location of the property and thank you for considering Ascott Makati as an excellent Hotel. Excellent that the strategic location of the property worked well for you given that we're located right smack on top of Glorietta 4. We appreciate as well that the hospitality of staff were to your satisfaction.... More 

KL
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 week ago

Poor taxi arrangement even i have already dropped my email on airport transfer prior to my trips. And poor communication skill from one of the operator staff. But nice house keeper named Jaycee as she even wrote me a note that makes me feel so warmed.

Review collected in partnership with this hotel

Helpful?
Thank kimkhyun1020
AscottMakati, Assistant Residence Manager at Ascott Makati, responded to this review

Dear kimkhyun1020, Thank you for your review and for posting it here in Tripadvisor. Thank you for considering Ascott Makati as a nice Hotel however it is with considerable concern to hear about your experience pertaining the airport transfer and with our operator staff. Have immediately shared your feedback with our guest service manager for review and the necessary corrective... More 

Tirunelveli, India
Level Contributor
68 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 1 week ago

I stayed at this Apartment Hotel from Oct 15 until Oct 21 2016 along with 6 of my friends. Since I checked in earlier by one day than my other friends I had the opportunity of staying at Single Bed room and then at Double bedroom with my friend. Therefore, my experience is at the different apartments and was exciting.... More 

Helpful?
Thank Mani K
AscottMakati, Assistant Residence Manager at Ascott Makati, responded to this review

Dear Mani K, Thank you for taking the time to share a detailed review about your recent stay experience here in Ascott Makati. We appreciate both the positive and constructive feedback. We also value the recommendation and the understanding despite the challenge encountered during your stay. Have definitely share your feedback with our service leaders for the review and necessary... More 

Manila
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 2 weeks ago

They provide good and professional service. Just a few things to mention that would have been our stay a wonderful experience. There was no welcome amenities in the room for my children though I mentioned that I have kids staying and spending a birthday. Though it was nice of them to send a birthday cake. The person who checked me... More 

Review collected in partnership with this hotel

Helpful?
Thank Safevoyager18
AscottMakati, Assistant Residence Manager at Ascott Makati, responded to this review

Thank you very much for sharing a review about your most recent stay here in Ascott Makati. Have definitely shared your wonderful and at the same time your constructive feedback to all our team members so that we can review and further improve & elevate our service standards. We appreciate your valued patronage and support and we certainly look forward... More 

Paris, France
Level Contributor
21 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 2 weeks ago via mobile

I stayed there twice this month and my last stay was in a nice room but on the left wing where they are conducting some construction work. It goes all day long until midnight and even after going down to complain because nobody never answered the phone. I was told this morning they are renovating the ballroom. This is not... More 

Helpful?
Thank ema92
AscottMakati, Assistant Residence Manager at Ascott Makati, responded to this review

Dear ema92, Thank you for taking the time to write a review and posting it here in Tripadvisor. We apologize for any inconvenience brought about by the renovation. We shall review what happened here as the noisy works are allowed only up to 6:00PM daily except weekends and there should be none after the said time. We shall ensure that... More 

Baguio, Philippines
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 2 weeks ago

I stayed here for 5 days and it feels very relaxing.. rooms are like condos all that i need is already.. breakfast buffet is heaven,very delicious and they have different variety of food everyday..the location is very accesible.2mins walk and you're in glorietta 4.. I will definitely go back here..

Helpful?
Thank CatOnMe
AscottMakati, Assistant Residence Manager at Ascott Makati, responded to this review

For our guest to feel that Ascott Makati is their "home away from home" is something that our team strives to work on day and in and out. Glad that we were able to impart that to you. Great to hear as well that the breakfast offerings at Myron's is delicious and the variety of food are to your satisfaction.... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Free Breakfast
  • Spa
  • Room Service
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Spa
  • Hot Tub
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Free Breakfast
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Room Service
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Indulge in one of cosmopolitan Manila's most luxurious serviced apartments - Ascott Makati, which is designed exclusively for international business executives and their families. Ascott Makati recently unveiled its new Suites that are even grander and more opulent featuring a contemporary look that exudes warmth and sophistication. The property meets your every need from world-class services to lavish facilities that are well-appointed, extensive and personalised, complementing the elegance and refinement of the spacious residences in an exclusive city sanctuary, so that you may enjoy your overseas assignment, leisure vacation or relocation. Strategically located within Ascott Makati's prime business district and surrounded by restaurants, entertainment and shopping complexes, you can relish the renowned Ascott lifestyle amidst the pulsating energy of this dynamic city. ... more   less 

Additional Information about Ascott Makati

Address: Glorietta 4, Ayala Centre, Makati, Luzon 1224, Philippines
Region: Philippines > Luzon > Metro Manila > Makati
Price Range: $203 - $292 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Ascott Makati 5*
Number of rooms: 306
Reservation Options:
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Also Known As:
Ascott Makati Hotel Makati
Ascott Makati Metro Manila
Hotel Style:
#7 Family Hotel in Makati
#8 Business Hotel in Makati
#10 Luxury Hotel in Makati
#10 Spa Hotel in Makati
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Questions & Answers

Here's what travellers have asked, with answers from Ascott Makati staff and other travellers.
9 questions
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Questions? Get answers from Ascott Makati staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Hope to have bathtubs next time”
 of 5 bubbles Fairy10k, 28 Nov 2016 | Read review
“Great for long term stay.”
 of 5 bubbles jonathanb796, 27 Nov 2016 | Read review
“Higher rooms at the new tower”
 of 5 bubbles Manikumar, 20 Nov 2016 | Read review
“Book a room at the new wing.”
 of 5 bubbles cremata1028, 6 Nov 2016 | Read review
“Choose the tower facing Ayala Avenue”
 of 5 bubbles starbuzzer, 30 Oct 2016 | Read review
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