The ladies in the front desk were very kind and courteous. Also, they have nice staffs. The room where we stayed was clean, cozy, and somehow affordable. Though this hotel is kinda small, they were able to maximize the space and the cleanliness of the surrounding.
Rooms are not sound-proof. Noise in the surrounding rooms reverberates in your room. If you want proper sleep, this is not the right place. I phoned front desk twice but customer service failed to address concern, and solution was not offered. I am not coming back.
We stayed 2 nights in this hotel in a family room. (2 adults and 2 children). I have chosen this hotel by reading the good reviews on tripadvisor and because I prefer to spend my money in this kind of hotel rather than chains like Red Planet which are in the same price…
Compared to other budget hotels i've stayed in Makati/Manila area, this is so far the cleanest, most spacious and comfortable place i've been to. With professional and friendly staff. No frills in confirming my booking details and they gave me 1 free night promo as posted on…
Went to St. Illians for my first night and then transferred to Franchise One since I had a prior booking there. Stayed there for 5 nights in room 5070. The room was clean - a good improvement from the last time I checked in. I've been a returning guest and I've stayed in this…
"2nd floor rooms are easier on the knees"
"They don't have wifi in their rooms so you have need to go to their cafe or near the reception area to access it. Read their towel policy."
"Ask for a room in a lower level to avoid hassle getting up the stairs, as they don't have elevator available.."
""Choose rooms on the lower floors""
"Any room is good, as this is a small boutique hotel."