This was our second time staying at New Wold Hotel. Really loved the look of the hotel, how clean the rooms are, as well as how close it is to Greenbelt. Was able to use the pool,sauna & steam room(all are very nice and clean!) Ms. Jenny (receptionist) from the check in counter was very accomodating and friendly. Upon learning that we just celebrated our Wedding Anniversary, our room was upgraded, and we got a complimentary cheesecake from the hotel!☺️ Staff were all courteous ( esp. housekeeping and sauna & steam room attendant) Will surely come back! Worth your money!
Place is very accessible and near stores and malls, highly recommended. Staffs are approachable. Especially Diwa D. Who helped us with our luggage, Funny and very accommodating. Will be visiting again if we're having a vacation here in manila/makati
Me and my friends love to stay at different hotels just to unwind. It’s our first time in New World Makati and I must say that it’s one for the books. I’d like to thank Ms. Jaymie and Josephine for allowing us inside the Residence Club and also to Ms. Liza for giving us a room upgrade. It came as a surprise and we’re grateful for the kind gesture. I can also remember the warm welcome of Cate and AJ, who were very courteous and accommodating. I would really like to go back to the array of sumptuous snacks inside the Residence Club like cold cuts, assorted cheese and crackers that I almost took home haha. Lastly, I’d like to thank Rochelle for taking care of us. She’s very professional, attentive and not to mention the blissful smile on her lovely face that will surely make your day. I felt the genuineness and service that’s all heart. I’d truly recommend NWM to our family and choose to stay here again. Looking forward to the next one. Cheers! Best Regards, Jaja…
We had an amazing time here. The complimentary breakfast was to die for. The room was nice as well as the staff. They took care of all of our needs. Very professional and friendly. Lastly the employee Boom really helped us out a lot!!!! He told care of our baggage and set up the grab ride! Thanks Boom our favorite employee!!
BEST EXPERIENCE EVER! The service was very welcoming Kudos to Ms. Acy and Ms. Liza for assisting us wholeheartedly. I can definitely say that this was one of the best experience I had. Yours truly, Gerome Viñas
I came to stay this hotel due to business. The hotel is just across Greenbelt, but the room is quiet to catch good rest. They provide quite a good quality of amenities in the bathroom and the towels are very clean. Only con is that the bathtub looks bit dated. Overall, the room is comfortable to stay. The staff is very polite and professional. The hotel should be good option for both tourists and business trippers.
My friends and I, we love going on staycations in the metro. I’ve gone to a few hotels here in Manila and I can definitely say New World Makati Hotel is among my top 5. We chose this as our venue for my birthday this year, it was wonderful. On the day of checking in i came from a flight then went straight to the hotel in a hurry because we had little time off from work and had to squeeze in party in our sched haha , Right off the bat i was assisted by Glaiza at the lobby, very helpful lady, she asked if i needed help she led me to the lift and helped me get to my room, that was actually thoughful. The staff from the Residence club were also excellent, AJ & Cate, made sure we were having a good time plus the food tasted so good I’m still thinking about it til now. I would also like to thank Jaymie, Josephine, & Liza for taking care of us throughout our whole stay! I would also like to commend Rochelle for graciously helping us out with our special requests and everything! She’s a natural and she does look like she cares for the job and the guests and it shows just by how taken care of we have felt during our time there. You all made my birthday more special! Congrats on your fantastic team! Job well done! Hoe to be back soon Regards, Raph Morelos…
Ereen is a great bartender! He is very kind and awesome at making drinks. He makes the hotel a great place to stay! Thank you for the drinks and the great conversations. I appreciate your hard work! - Domonique
I booked my boyfriend a staycation (we are LDR) yesterday through booking.com and I sent an email to the reservations team to ask if they can provide a slice of cake with an I love you note as this was a surprise for my boyfriend. Trixy from reservations responded to my email immediately and really did a good job on setting it up in the room. My boyfriend was so happy and he keeps telling me how good the service was. The staff are all welcoming and they assisted him well. We will come back together for sure. Thank you, New World Makati! ❤️
After having visited 136 countries in the last 22 years I would say that New World Hotel is one of the best we have ever stayed ( & my wife agrees). The location was great, accessible to everything you need w/in walking distance & the airport is just 15 minutes away by taxi. The facility is beautiful w/ wide open spaced relaxing lobby. All the hotel personnel were very helpful & pleasant & took care of our luggage w/o delay. The registration desk personnel were likewise pleasant & efficient. It was almost a perfect welcome until we got to our room when we noticed a disturbing noise that could be a malfunctioning plumbing system or airconditioning/electrical system. After we informed the front desk of our observation, the Assistant Front Office Manager (Liza Alas) took care of the problem immediately & relocated us to another room quite expeditiously w/o any hassle. The room was neat w/ clean bedsheets & comfortable bed. The bathroom was spacious, good hot water & efficient quiet air conditioning. The breakfast buffet was delicious & satisfying. We were very satisfied w/ our pleasant stay. This is our 2nd stay here & we would certainly return & stay here again on our next vacation trip. We highly recommend this hotel not only for its convenient location & accessibility w/ pleasant hotel atmosphere but also for the friendly courteous hotel staff.…