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New World Makati Hotel

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2,636 Reviews from our TripAdvisor Community

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Showing 2,437: English reviews
Sydney, Australia
1 review
Reviewed 1 week ago

Staying at the New World Makati has been a very pleasant aspect of my first visit to the Philippines. I have been very impressed by the professionalism, friendliness and 'nothing is too much trouble' approach of the hotel staff, with Dolly, Steven, Wilson, James, Anna, Michelle, John ... of the Executive Club deserving of special mention in this regard. I... More 

Helpful?
Thank PeterOs17
GMFSchoucair, General Manager at New World Makati Hotel, responded to this review

Dear Valued Guest, Thank you for taking the time to review our hotel, and for the excellent rating you gave on our services and facilities. It is certainly great to hear that our Residence Club team helped make your first visit to the Philippines very pleasant. We look forward to welcoming you back soon! Sincerely, More 

Arganosa
1 review
Reviewed 1 week ago

Close to everything............e. g....to all shopping stores, the malls, and the catholic church. Different restaurants nearby from fast food to fine dining. Dishes from American, Indian, Chinese and Japanese cuisine. There are plenty of transportations available for hire. Close to the airport and MOA

Review collected in partnership with this hotel

Helpful?
Thank Ramon A
London, United Kingdom
Level Contributor
56 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 1 week ago via mobile

There is no doubting this hotel is of the highest quality. The staff are welcoming and friendly and the main reception is beautiful. The room was nice but not as big as expected. The only disappointing part is the way you are made to feel more money is trying to be made at every opportunity. Charging a small water for... More 

Helpful?
Thank Kel_London1
Makati, Philippines
1 review
Reviewed 1 week ago

Hotel staff was incredibly accommodating, especially with our requests for late check-out and assistance for the club lounge. Location is in the heart of the Makati CBD, rooms are clean and suites are spacious and well-equipped. Special mention to events asst. director Sapphira Chua went out of her way to make our event special.

Helpful?
Thank christopherdavidyu
Brisbane, Australia
Level Contributor
371 reviews
62 hotel reviews
common_n_hotel_reviews_1bd8 86 helpful votes
Reviewed 1 week ago via mobile

The New World is opposite Green Belt 3, making it perfectly located for shopping and restaurants. My room was well appointed with excellent linen and comfortable bed and great water pressure in the shower. The buffet breakfast had a superb selection, with local fruit and Japanese, Western and Philippine options in hot food. I loved the fresh juice bar. Service... More 

Helpful?
Thank Elizabeth_and_David
Sydney, Australia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 week ago

Each time I have visited Manila over the last few years I have stayed at New World Makati. No matter how long since I have been here the staff in the Executive Club (Dolly, Steven, James and Wilson) welcome me like an old friend. The service they provide makes my stay pleasant and enjoyable. There friendly and welcoming nature and... More 

Helpful?
1 Thank brucemowbray
Level Contributor
26 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 1 week ago via mobile

I have stayed here many times as the hotel is one of the best in makati and certainly in a prime location in Makati. The staff our outstanding the warm and friendly welcome from Steven, Wilson and James on the club floor always makes the stay so special.

Helpful?
Thank Paulk004
GMFSchoucair, General Manager at New World Makati Hotel, responded to this review

Dear Valued Guest, Thank you for your feedback following your recent stay with us. I am very happy to note your kind comments regarding Residence Club associates. We are indeed proud of every one of them. We sincerely appreciate your continued support, and we look forward to welcome you back soon! Sincerely, More 

Quezon City, Philippines
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 1 week ago

New World Makati Hotel is a world-class deluxe hotel located in the heart of Makati. Stayed here last weekend (November 19-20, 2016) and service was superb! Check-in was a breeze. Very friendly and helpful staff from the front desk to the housekeeping staff in the 11th floor. Grand lobby and spacious hallway. Excellent buffet breakfast choices. Room was very clean... More 

Helpful?
Thank docmaan
GMFSchoucair, General Manager at New World Makati Hotel, responded to this review

Dear Valued Guest, Thank you for taking the time to share your feedback and for the two thumbs up! I am glad to hear that everything went well with your stay and that you had a comfortable sleep. We look forward to welcoming you back soon! Sincerely, More 

1 review
Reviewed 2 weeks ago

This is the best hotel stay I have ever experience. I came for conference in Makati and stay from 11Nov to 22Nov. From the moment I step into the hotel, from the reception counter to restaurant service, room services, every single staff were excellent in serving us as guests of the hotel. They are friendly and taking extra care for... More 

Helpful?
Thank eng t
GMFSchoucair, General Manager at New World Makati Hotel, responded to this review

Dear Valued Guest, It is great to hear that ours is the best hotel stay you have experienced, and we certainly appreciate the excellent rating you gave on our services and facilities. Rest assured that your kind comments and appreciation have been shared with our Residence Club team and the rest of our staff. We are indeed proud of every... More 

1 review
Reviewed 2 weeks ago via mobile

Nice, clean efficient hotel. Up to international standards. Usual tight security typical of the Philippines. Very friendly and helpful staff. Stayed there a week and the only issue was I didn't have hot water for about an hour one morning.

Helpful?
Thank Christopher G
GMFSchoucair, General Manager at New World Makati Hotel, responded to this review

Dear Valued Guest, Thank you very much for having taken the time to review our hotel and for the excellent rating you gave on our services and facilities. We look forward to welcoming you back soon! Sincerely, More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
A luxury retreat and destination in the heart of the city, New World Makati Hotel is at the center of "The Wall Street of the Philippines" -- the financial district of Makati City. Right across the street from the Greenbelt Lifestyle Center, the 595 stylishly appointed guestrooms and suites combine stunning city views with comfort. ... more   less 

Additional Information about New World Makati Hotel

Address: Esperanza Street corner Makati Avenue | Ayala Center, Makati, Luzon 1228, Philippines
Region: Philippines > Luzon > Metro Manila > Makati
Price Range: $187 - $340 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — New World Makati Hotel 5*
Number of rooms: 595
Reservation Options:
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Also Known As:
Renaissance Makati
Makati Renaissance
New World Makati Hotel Metro Manila
Hotel Style:
#5 Family Hotel in Makati
#5 Business Hotel in Makati
#6 Spa Hotel in Makati
#6 Romantic Hotel in Makati
#6 Luxury Hotel in Makati
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Questions & Answers

Here's what travellers have asked, with answers from New World Makati Hotel staff and other travellers.
22 questions
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Questions? Get answers from New World Makati Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Top floor rooms with the access to the club room .."the Livingroom" is worth it!”
 of 5 bubbles romeoa936, 2 Dec 2016 | Read review
“Always request for a corner for a bigger room!”
 of 5 bubbles A8775QTevelync, 29 Nov 2016 | Read review
“Get the breakfast package!”
 of 5 bubbles OliviaE18, 29 Nov 2016 | Read review
“Book Higher Floors”
 of 5 bubbles ngeriklb2016, 28 Nov 2016 | Read review
“Higher Floors have nicer view”
 of 5 bubbles , 27 Nov 2016 | Read review
5 of 5
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