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New World Makati Hotel

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New World Makati Hotel
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2,948 Reviews from our TripAdvisor Community

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Showing 2,727: English reviews
Melbourne, Australia
Reviewed 4 September 2016

Our overall stay was superb.!!! Not only because of the amenities or the hotel itself, but the staff member Ayen who gave us top excellent service. She is a real gem in the house. Thank you very much for a wonderful experience, help and a genuine friendly smile that makes the hotel complete. Also this is our second holiday visit...

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Helpful?
Thank Rose992015
GMFSchoucair, General Manager at New World Makati Hotel, responded to this review

Dear Valued Guest, Thank you very much for having taken the time to share your feedback, and for the excellent rating you gave on our facilities and services. I am glad to hear that your overall stay was superb! Please rest assured that your kind comments have been shared with Ayen and the rest of our associates, every one of...

Singapore, Singapore
Reviewed 4 September 2016

I wrote before that the staff at New World Makati always exceed my expectation. Mt. recent visit is no exception. No matter where you go the staff go beyond themselves to ensure you want for nothing. There is no exception, the welcome staff, the reception staff, bar staff and waitresses, transportation and restaurant. In the restaurant the staff acknowledge privacy...

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Helpful?
Thank timothyh895
GMFSchoucair, General Manager at New World Makati Hotel, responded to this review

Dear Valued Guest, Thank you very much for writing about your experience in our hotel. I was very pleased to hear that our staff continue to exceed your expectation. Your comments have been shared with Aiden and the rest of our staff, every one of whom we are truly proud of. Once again, thank you for your feedback and for...

Freehold, New Jersey
Reviewed 3 September 2016

Stayed in the hotel to be near the airport for a early morning flight. Nice room, great city view, well worth the money. The best feature of this hotel is the location. Right across the street is the Greenbelt mall with 30-40 restaurants to fit every budget and pallet.

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Helpful?
Thank Sonny A
Reviewed 3 September 2016

Stayed here for a business trip in August 2016. The location is excellent, Opposite GreenBelt 3 and it's many restaurants it has to offer. The rooms are spacious & the staff are helpful. The gym is large and has all the equipments one needs. The lobby lounge serves good cocktails but is a bit pricey.

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Helpful?
Thank Poulomi B
GMFSchoucair, General Manager at New World Makati Hotel, responded to this review

Dear Valued Guest, Thank you for taking the time to review our hotel. I am happy to hear that you appreciate our hotel's staff and facilities, as well as our excellent location. We hope you will come and visit us again soon. Sincerely,

Singapore, Singapore
Reviewed 3 September 2016 via mobile

I have stayed at quite a few places in Makati and New World has been the best so far for me. CBD is just minutes away by walk so you do not get stuck in the Makati traffic. Greenbelt is just opposite which provides lot of good restaurants. The breakfast is elaborate and I love the ripe mangoes and the...

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Helpful?
Thank AninditaDe
GMFSchoucair, General Manager at New World Makati Hotel, responded to this review

Dear Valued Guest, Thank you very much for taking the time to review our hotel, and for the excellent rating you gave on our services and facilities. We hope that you will come and visit us again soon! Sincerely,

Singapore, Singapore
Reviewed 2 September 2016

This hotel gave us the feeling of coming home to our home - very warm and relaxing! The staff also made a huge difference since everyone greeted you with a smile you know, the kind who will not say no to a request or favor :)

Review collected in partnership with this hotel
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Thank thesaints2016
GMFSchoucair, General Manager at New World Makati Hotel, responded to this review

Dear Valued Guest, It was certainly great to hear that you have found in our hotel a home away from home! Thank you for taking the time to review our hotel. We look forward to welcoming you back soon! Sincerely,

Singapore, Singapore
Reviewed 2 September 2016

The hotel rooms are nice. The location of the hotel is very good, It will be great if the club floor check in staff understand their customer's profile before responding. Further housekeeping should pay attention to customer inputs - my air conditioning was not working and housekeeping's only way to fix was to ask me to set the temperature at...

Review collected in partnership with this hotel
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Thank Abhay11
GMFSchoucair, General Manager at New World Makati Hotel, responded to this review

Dear Valued Guest, Thank you for taking the time to share your feedback. I have noted that you had concerns regarding the air conditioning in your room. Please accept my apologies for any inconvenience caused, and rest assured that this has since been addressed by our engineering team. We hope you will come back and visit us soon! Sincerely,

Andres
Reviewed 1 September 2016

Nice & clean hotel.. great customer service ...I recommend it to all if staying in Makati as it is close to all restauarants and shopping malls. Its also a safe area to just hang out at night. The Church is nearby and easily accessed via the hotel.

Review collected in partnership with this hotel
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Thank 798marissaa
Honolulu, Hawaii
Reviewed 31 August 2016

Perfect location because of shopping, restaurants, nighlife and few of Manila's attractions nearby. Such a large lobby for sure. But, I find this place a bit old and kind of boring compared to the places I've stayed while in the Philippines. Lacking of that welcoming feeling as you entered the lobby I supposed? Having a room all the way up...

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1Thank 374esped
GMFSchoucair, General Manager at New World Makati Hotel, responded to this review

Dear Valued Guest, Thank you for taking the time to share your feedback. While I was glad to hear your kind comments regarding our staff, it is with concern that I have read your remarks about the condition of some of our facilities. Please accept my apologies for any inconvenience caused, and rest assured that your concerns have been addressed...

Reviewed 31 August 2016 via mobile

Stay for business purposes. It was a nice hotel and near greenbelt, place to eat and shopping. The reason why I gave three star was because when I asked for a meter taxi, they gave me with fixed price to airport, which is not good for foreign like me.

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1Thank bonjopii

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Public Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
A luxury retreat and destination in the heart of the city, New World Makati Hotel is at the center of "The Wall Street of the Philippines" -- the financial district of Makati City. Right across the street from the Greenbelt Lifestyle Center, the 595 stylishly appointed guestrooms and suites combine stunning city views with comfort. ... more   less 

Additional Information about New World Makati Hotel

Address: Esperanza Street corner Makati Avenue | Ayala Center, Makati, Luzon 1228, Philippines
Region: Philippines > Luzon > Metro Manila > Makati
Price Range: $188 - $300 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — New World Makati Hotel 5*
Number of rooms: 595
Reservation Options:
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Also Known As:
Renaissance Makati
Makati Renaissance
New World Makati Hotel Metro Manila
Hotel Style:
#5 Family Hotel in Makati
#5 Business Hotel in Makati
#5 Spa Hotel in Makati
#6 Romantic Hotel in Makati
#6 Luxury Hotel in Makati
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Questions & Answers

Here's what travellers have asked, with answers from New World Makati Hotel staff and other travellers.
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Questions? Get answers from New World Makati Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms have a excellent view”
 of 5 bubbles brianmH9508FA, 22 Mar 2017 | Read review
“We took an Uber car to the airport which was about a 15 minute drive from the hotel.”
 of 5 bubbles digitaldi, 20 Mar 2017 | Read review
“I was at the end of the corridor, so very quiet.”
 of 5 bubbles 567lent, 13 Mar 2017 | Read review
“Ask for a pool view. That way you a get a city skyline view as well!”
 of 5 bubbles MariaS544, 12 Mar 2017 | Read review
“The deluxe rooms are a little larger and it seems like all floors are quiet, even by the elevator.”
 of 5 bubbles alohadwayne, 11 Mar 2017 | Read review
5 of 5