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Makati Shangri-La Manila

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Makati Shangri-La Manila
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2,404 Reviews from our TripAdvisor Community

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Showing 2,204: English reviews
Reviewed yesterday NEW

Stayed two nights at the Shangri-La Makati with my girlfriend, completing our last few days of vacation in the Philippines. Not a single negative point from our perspective, as each detail and amenity that we'd anticipated from the Shangri-La brand, was exceeded: from the breakfast buffet to the comfortableness of the bedding; and from coffee and a bite to eat...

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Helpful?
Thank Steve K
Sydney, Australia
Reviewed 2 days ago NEW

The welcome at reception was warm and efficient. The room was comfortable and well appointed. The aircon though made funny noises all night and made it hard to sleep. Bar offered good service and a good menu.

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Thank Coates2014
Singapore, Singapore
Reviewed 2 days ago NEW

I have stayed in Makati Shangri-la umpteen times and had great experience every time. Rooms/Lounge: Rooms are spacious & clean. Horizon Lounge facilities are great. Staff : Staff is very courteous and always ready to help. Shangri-la hospitality - no compromises here. Location : Hotel is located in the heart of Makati.You have many dining/shopping options just stone's throw away....

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Thank Vinu K
Reviewed 2 days ago NEWvia mobile

From the moment we got here, we were treated like VIPs. Chose to have access to the Horizon Club and the staff never cease to surprise us! Indeed worth every penny. It is our home away from home. They never say NO. It Will always be a pleasure to come back!😍

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Thank Rosette R
Austin, Texas
Reviewed 3 days ago NEW

Excellent service , great location , rooms - large. The hotel has been updated in most regards - some room fitments a little dated but very clean and the aircon and shower were excellent. I would certainly stay again.

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Helpful?
Thank Alasdair S
Alain B, General Manager at Makati Shangri-La Manila, responded to this review

Dear Alasdair S Thank you for sharing your review during your stay at Makati Shangri-La, Manila. I am glad that our excellent service, great location and large rooms suited you well. I truly appreciate your kind words and will definitely share your commendations with my team. This is an affirmation and encouragement for us to continue in giving our best...

Geneva2009
Reviewed 3 days ago NEW

From the limousine to the welcome by the hostesse to the quality and clean rooms - all elements have been truly up to Shangri-La level. If Manila - that is the best adresse to be. Price reasonable but quality excellent.

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Helpful?
Thank Geneva2009
Alain B, General Manager at Makati Shangri-La Manila, responded to this review

Dear Geneva2009 Thank you for sharing your "Excellence - truly lived" review during your stay at Makati Shangri-La, Manila. I am glad that your overall total experience from arrival, the rooms and the service truly made your stay memorable. I honestly appreciate your kind words and will definitely share your commendations with my team. This is an affirmation and encouragement...

Quezon City, Philippines
Reviewed 4 days ago NEW

I really appreciate the efforts of Makati Shang Personnels to accommodate the requests of their guests especially Ms. Leonor Buñag who was very helpful and understanding. Moreover, the personnels who rendered services in Circles last February 9 were really kind and very responsive given the number of guests at that time. You guys really made our day. Cheers!

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Helpful?
Thank wyke07
Alain B, General Manager at Makati Shangri-La Manila, responded to this review

Dear wyke07 Thank you for taking time to share your review when your dined at Circles Event Cafe. I am glad my team, especially Ms Leonor made your dining experience memorable. I truly appreciate your kind words and will definitely share your commendations with my team. This is an affirmation and encouragement for us to continue in giving our best...

Reviewed 4 days ago NEW

My father is an OFW and he was part of the team who went to Manila for a business trip. Since it's a short trip, our father asked us to visit him while the team is in Manila. The staff are so friendly and accommodating. The executive room is very spacious with complete supplies from bathroom to kitchen. Even the...

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Helpful?
Thank CeleryG
Alain B, General Manager at Makati Shangri-La Manila, responded to this review

Dear CeleryG Thank you for your sharing your experience during your stay at Makati Shangri-La, Manila. I’m glad that your short reunion with your father was made more memorable by our friendly and accommodating staff. I truly appreciate your kind words and will definitely share your commendations with my team. I look forward to welcome you and your family at...

Dededo,Guam
Reviewed 6 days ago NEW

Centrally located and walking distance to great shopping. Staff always reliable. Room very spacious, clean and bathroom well stocked with good toiletries. Breakfast at Circles was always a real treat with great selections.

Review collected in partnership with shangri-la.com
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Helpful?
Thank egacuna7
Alain B, General Manager at Makati Shangri-La Manila, responded to this review

Dear egacuna7 Thank you for sharing your feedback during your stay at Makati Shangri-La, Manila. I’m glad that you enjoyed our hotel facilities, restaurants and central location. I truly appreciate your kind words and will definitely share your commendations with my team. This is an affirmation and encouragement for us to continue in giving our best service to you, our...

Reviewed 1 week ago NEW

Very good service. We were given privilege of early check in and late check uout privilege since the hotel is not fully occupied. Location is also very good since it is right across Ayala Mall. Sumptuous food.

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Thank Kits Z
Alain B, General Manager at Makati Shangri-La Manila, responded to this review

Dear Kits Z Thank you for sharing your Shangri-La experience during your recent stay in our hotel. I am glad that you enjoyed our central location and our facilities and services. This is an affirmation and encouragement for us to continue in giving our best service to you, our valued guest. It’s a pleasure to have you and I look...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Food & drink at the hotel
Circles Event Cafe
Circles Event Cafe
Cuisines: Japanese, Philippine, Sushi, Asian, International
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Makati Shangri-La, Manila is located at the center of Manila's most prestigious business, shopping and entertainment district. Just 20 minutes away from the international airport, this award-winning hotel offers exquisite comfort and world class luxury. From its exceptionally spacious and beautifully appointed rooms to its lavish restaurants and exciting bars, its high-speed internet access to its full-service Spa and Fitness Center, Makati Shangri-La lives up to its reputation as Manilas leading hotel. ... more   less 

Additional Information about Makati Shangri-La Manila

Address: Ayala Avenue Corner Makati Avenue | Makati City, Metro Manila, Makati, Luzon 1200, Philippines
Region: Philippines > Luzon > Metro Manila > Makati
Price Range: $230 - $433 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Makati Shangri-La Manila 5*
Number of rooms: 696
Reservation Options:
TripAdvisor is proud to partner with Asiatravel.com Holdings, Travelocity, Shangri-La Hotels and Resorts and Jetsetter so you can book your Makati Shangri-La Manila reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Makati Shangri-La Manila Hotel Makati
Shangri La Manila Makati
Shangri La Makati
Shangrila Makati
Makati Shangri La Hotel
Makati Shangri-La Manila Metro Manila
Hotel Style:
#2 Business Hotel in Makati
#3 Family Hotel in Makati
#3 Romantic Hotel in Makati
#7 Spa Hotel in Makati
#7 Luxury Hotel in Makati
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Questions & Answers

Here's what travellers have asked, with answers from Makati Shangri-La Manila staff and other travellers.
11 questions
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Questions? Get answers from Makati Shangri-La Manila staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“high floor for the view”
 of 5 bubbles Geneva2009, 17 Feb 2017 | Read review
“book a Horizon Club room!”
 of 5 bubbles Defenders, 7 Feb 2017 | Read review
“High floor offers good view.”
  • King size bed
  • City view
 of 5 bubbles Sr_DonDiego, 28 Jan 2017 | Read review
“Ask for a corner room as it is bigger than the other rooms (but they have limited availability)”
 of 5 bubbles Eugene4U, 27 Jan 2017 | Read review
“The rooms in the higher floors (20 and up) are a bit more pricey but are spacious, super quiet and has better views”
 of 5 bubbles RoselledFW, 23 Jan 2017 | Read review
5 of 5