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Makati Shangri-La Manila

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Traveller (1990)
Room & Suite (985)
Dining (236)
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Ratings and reviews
Travellers' Choice2018 Winner
  • Excellent68%
  • Very good24%
  • Average4%
  • Poor2%
  • Terrible2%
Travellers talk about
“horizon club”(133 reviews)
“shang palace”(42 reviews)
“lobby lounge”(98 reviews)
View all reviews
What's included
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
5 Star Hotel
Makati Shangri-La, Manila is located at the center of Manila's most prestigious business, shopping, and entertainment district. Just 20 minutes away from the international airport, this award-winning hotel offers exquisite comfort and world class luxury. From its exceptionally spacious...
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Location and contact
Ayala Avenue Corner Makati Avenue | Makati City, Metro Manila, Makati, Luzon 1200, Philippines
Hotel website
4.7 km to Ninoy Aquino Intl Airport
284 restaurants are within a 0.5 km radius
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Rooms
30 Jul31 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,911)
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2,662 results
Traveller rating
1,755
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134
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1,755
649
134
61
63
Show reviews that mention
All reviewshorizon clubshang palacelobby loungebreakfast buffethealth clubbusiness tripexcellent hotelrooms are spaciousbusiness districtbusiness hotelgreen beltfive star hotelmakati areaglorietta mallmangocirclesage
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1 - 5 of 2,662 reviews
Reviewed 5 days ago

The location of the Hotel is excellent, right across two huge shopping malls in Manilas upscale Makati district. The rooms are very spacious, but they could use some renovation since they look rather old fashioned. The Breakfast buffet is absolutely amazing. Huge buffet with tons...More

Thank Brian K
Hotel's Favourite
Reviewed 20 November 2017 via mobile

Stayed here recently for our wedding anniversary and booked their Wonderful Weekend package. To start off, check in can be as early as 10am but we arrived at the property at noon, check in was a breeze and as expected it is ready. Upon reaching...More

1  Thank dbtgo
Response from Alain B, General Manager at Makati Shangri-La ManilaResponded 21 November 2017

Dear dbtgo, Thank you for your "wonderful" review during your stay at Makati Shangri-La, Manila. I am glad that we were able to make your anniversary extra special during your stay with us. I appreciate your praise for our Wonderful Weekend package and I am...More

Reviewed 6 days ago

The staff were cordial and I love the lobby. The rooms were big and the only thing that I didn’t like was the carpet in my room. It looks old and needs makeover. Overall I would say that it was great experience.More

Thank Marylou V
Response from Alain B, General Manager at Makati Shangri-La ManilaResponded yesterday

Dear Marylou, Thank you for sharing your Makati Shangri-La, Manila experience with us. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I greatly appreciate your comments about aspects of the room that need updating. In taking...More

Reviewed 1 week ago

This was a short trip to Manila, and after 24 hours on a plane, the last thing I wanted was trouble. As soon as we arrived, we were greeted by a manager who told us that there was a mixup with our reservation for the...More

Thank AntonioAL
Response from Alain B, General Manager at Makati Shangri-La ManilaResponded yesterday

Dear AntonioAL, Thank you for taking the time to share your Makati Shangri-La experience with us. We are incredibly grateful that you took the time out to leave us this review. Our hotel values to put our guests' satisfaction as top priority and we are...More

Reviewed 1 week ago

I was heading to Manila for client meetings and my colleagues from ASEAN (who were going to work with me) suggested to stay at this property. I usually stay at Marriott or Hilton and decided to go with the choice of Makati (primarily because it...More

Thank Manglu B
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About
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Free High Speed Internet (WiFi)
Free Parking
Bar/Lounge
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Free Parking
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Hot Tub
Tennis Court
Outdoor pool
Details
Price range
US$147 - US$233 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Makati
#3 Family Hotel in Makati
#3 Romantic Hotel in Makati
#9 Spa Hotel in Makati
#10 Luxury Hotel in Makati
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$147 - US$233 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Makati
#3 Family Hotel in Makati
#3 Romantic Hotel in Makati
#9 Spa Hotel in Makati
#10 Luxury Hotel in Makati
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (1990)
Room & Suite (985)
Dining (236)
Pool & Beach (94)
Amenities (21)
Business Centre & Event Rooms (17)
Family and Play Areas (2)
Questions & Answers
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Natalie S
17 April 2018|
AnswerShow all 3 answers
Response from extrakimchi | Reviewed this property |
I’ve never been to club lounge. I don’t see why not. Might need to send email to the hotel. Thank you