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Makati Shangri-La Manila

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Makati Shangri-La Manila
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2,356 Reviews from our TripAdvisor Community

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Showing 2,159: English reviews
Singapore, Singapore
Reviewed 2 days ago NEWvia mobile

Awesome if you are into staying in the heart of green belt. Good food and shopping are just at your door step. The hotel is slightly dated and needs some renovation. But it's functional and the house keeping team are very attentive if you have any complains or suggestion. The house keeping team is also always with a smile and...

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Thank Sue_Yin
Leeds, United Kingdom
Reviewed 2 days ago NEW

Old fashioned rooms which lack personal touches. You could be staying anywhere. Poor views as well. Crap bath. Hard sell at check in to upgrade to the executive club lounge where apparently 'cocktails and hor d'oeurves' were being offered for free as part of the upgrade. Translation-a very average self service buffet and bar. No cocktails, no elegance. We insisted...

Review collected in partnership with shangri-la.com
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Thank Chellielanham
Alderley Edge, United Kingdom
Reviewed 4 days ago NEW

This hotel reminds me of an old cruise liner; impressively high quality rooms and public areas, with top-notch service, but with the feel of a somewhat bygone era. All the staff I dealt with were excellent. In fact, I can’t think of anything I would suggest to improve the service. There isn’t much to criticise. The Club Lounge struggles to...

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1Thank A449
Reviewed 4 days ago NEWvia mobile

1st time to check in and was told to take all that's in the bar. Including a bottle of Shiraz. All day refreshments at Club Horizon was definitely the kids favorite. Thank you Makati Shangri-La Hotel for the awesome treat and splendid service. Will certainly be back 😉

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Thank Peachy F
Reviewed 4 days ago NEWvia mobile

Second time staying here for a business trip. Beautiful accommodations, the staff is incredibly accommodating and friendly. Evening entertainment and lives bands on the weekend in the Sage restaurant. So happy to stay here!

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Thank Shnokumhl
Reviewed 5 days ago NEWvia mobile

Near the mall. Good facilities although some of the stuff in our room is kinda "old age" already. Keep sneezing because of the dust. Service is very good. Buffet breakfast at Circles is the best. Large selection. The kids enjoyed the food. Pool was under renovation, though. Perfect stay.

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1Thank tesdelros
Panama City, Panama
Reviewed 6 days ago NEWvia mobile

Participated of the new year's celebration and they really created a espectacular event. The theme was New Orleans and the scenario recreated the flavor of jazz, food and creole. Food was great and desserts were supervenes...... Music gave the venue for the count down and then celebration...

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Thank Lorenzo R
Alain B, General Manager at Makati Shangri-La Manila, responded to this review

Dear Lorenzo R Thank you for choosing Makati Shangri-La to be a part of your holiday staycation. I am glad that my team made your New Year's Eve more memorable with the best entertainment and food choices. I truly appreciate your kind words and will definitely share your commendations with my colleagues. This is an affirmation and encouragement for us...

Reviewed 6 days ago NEW

What a great hotel, super luxury and lovely rooms. Such a comfortable bed. Breakfast is to die for, never seen such a great selection anywhere. I'd go back to this hotel when ever I could afford to stay there.

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Thank Propertips
Alain B, General Manager at Makati Shangri-La Manila, responded to this review

Dear Propertips Thank you for your "Awesome" review during your stay at Makati Shangri-La, Manila. I am glad that you enjoyed our hotel facilities and food choices for breakfast at Circles Event Cafe. I truly appreciate your kind words and will definitely share your commendations with my team. This is an affirmation and encouragement for us to continue in giving...

Reviewed 6 days ago NEW

Went here for Christmas celebration. Decors are all over the lobby, it feels very Christmas-y. Staffs are hospitable, attentive, and courteous. Our room is at the far end of the floor which is great because it's quiet and the view is amazing. The room is clean and the bathroom is okay. Amenities are complete. However, since its Christmas Day the...

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Thank MJ H
Alain B, General Manager at Makati Shangri-La Manila, responded to this review

Dear MJ H Thank you for your feedback and for spending your Christmas holidays at Makati Shangri-La, Manila. I am glad that you had a "relaxing stay" during the holidays; and our facilities and services suited you well. I truly appreciate your kind words and will definitely share your commendations with my team. This is an affirmation and encouragement for...

Reviewed 1 week ago

Love this hotel and we always stay here every year but rooms and hallways now in need of overall.updating. Lobby is beautiful, breakfast is sumptuous with a huge selection of Asian and European dishes.

Review collected in partnership with shangri-la.com
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Thank Oclog
Alain B, General Manager at Makati Shangri-La Manila, responded to this review

Dear Oclog Thank you for always staying at Makati Shangri-La, Manila. I have noted your comments and am glad that you find our food selections sumptuous. I truly appreciate your kind words and will definitely share your commendations with my team. This is an affirmation and encouragement for us to continue in giving our best service to you, our valued...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Food & drink at the hotel
Circles Event Cafe
Circles Event Cafe
Cuisines: Japanese, Sushi, Asian, Chinese, Philippine, International
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Makati Shangri-La, Manila is located at the center of Manila's most prestigious business, shopping and entertainment district. Just 20 minutes away from the international airport, this award-winning hotel offers exquisite comfort and world class luxury. From its exceptionally spacious and beautifully appointed rooms to its lavish restaurants and exciting bars, its high-speed internet access to its full-service Spa and Fitness Center, Makati Shangri-La lives up to its reputation as Manilas leading hotel. ... more   less 

Additional Information about Makati Shangri-La Manila

Address: Ayala Avenue Corner Makati Avenue | Makati City, Metro Manila, Makati, Luzon 1200, Philippines
Region: Philippines > Luzon > Metro Manila > Makati
Price Range: $242 - $382 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Makati Shangri-La Manila 5*
Number of rooms: 696
Reservation Options:
TripAdvisor is proud to partner with Shangri-La Hotels and Resorts, Agoda, Travelocity, Expedia, Booking.com, TripOnline SA and Jetsetter so you can book your Makati Shangri-La Manila reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Makati Shangri-La Manila Hotel Makati
Shangri La Manila Makati
Shangri La Makati
Shangrila Makati
Makati Shangri La Hotel
Makati Shangri-La Manila Metro Manila
Hotel Style:
#2 Business Hotel in Makati
#3 Romantic Hotel in Makati
#3 Family Hotel in Makati
#4 Spa Hotel in Makati
#5 Luxury Hotel in Makati
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Questions & Answers

Here's what travellers have asked, with answers from Makati Shangri-La Manila staff and other travellers.
10 questions
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Questions? Get answers from Makati Shangri-La Manila staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Pool room view”
 of 5 bubbles Propertips, 12 Jan 2017 | Read review
“Rooms on the west side of 15th floor are quiet, and views are amazing”
 of 5 bubbles 951mjh, 12 Jan 2017 | Read review
“If you smoker, choose a non-smoking floor/room to stay and go outside for smoking”
 of 5 bubbles Arvind_Kumar_Avinash, 27 Dec 2016 | Read review
“1 or 2 dollars each is very much appreciated ”
 of 5 bubbles mylavo, 25 Dec 2016 | Read review
“Higher floors have bettter outlooks”
 of 5 bubbles hkdxbexpat, 8 Dec 2016 | Read review
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