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The Peninsula Manila

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The Peninsula Manila
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1,974 Reviews from our TripAdvisor Community

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Showing 1,745: English reviews
Reviewed 17 April 2015 via mobile

This is a much frequented Hotel by our family and have seen the height of its opulence. But there was a time that time has deteriorated the building ,curtains ,beds. The staff though has maintained why this is a much needed place to stay at least once in Makati city. I am so happy that efforts have been made to...

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Helpful?
1Thank feetdraggerdoctor
Peninsula_PMN, General Manager at The Peninsula Manila, responded to this review

Dear feetdraggerdoctor Thank you for choosing The Peninsula for your recent visit to Manila and for posting your review. We are delighted to read that you continue to enjoy the topnotch service of our staff. We hope to always exceed your expectations this way. We look forward to welcoming you back again soon! Yours Sincerely Sonja Vodusek General Manager

Singapore, Singapore
Reviewed 16 April 2015

Been to this hotel for various meals & events BUT it has made my perspective on why this hotel is so popular. Got in at about 6pm, which mean that the hotel lobby was housing their popular high tea. It felt like a "ball" was going on. From the moment I got checked in, I could sense their exceptional SERVICE....

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1Thank AshishMurjani
Peninsula_PMN, General Manager at The Peninsula Manila, responded to this review

Dear AshishMurjani Thank you for choosing The Peninsula as your place to stay when visiting Manila. We are delighted that you had a wonderful visit and that you enjoyed the various hotel facilities and the amenities in your room. Thank you for your mention of returning to the hotel. It is our mission to create guests for life through our...

Sunnyvale, California, United States
Reviewed 15 April 2015

If you're looking for a wonderful hotel in the Makati region of Manila, look no further. I had the privilege of being upgraded to their club level accommodations for a very reasonable price. Semi-private dining, complimentary wine with dinner, fantastic food and daily menu changes are only some of the pluses. The rooms are spacious, the décor tastefully done, and...

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Helpful?
1Thank Steve H
Peninsula_PMN, General Manager at The Peninsula Manila, responded to this review

Dear Steve H Thank you for choosing The Peninsula for your stay in Manila and for posting your thoughtful note. We are happy to read your kind remarks about our service and that our staff had made your visit memorable and enjoyable. It is comments like yours that encourage our employees to do their utmost and it is always gratifying...

Tampa Bay, Florida
Reviewed 14 April 2015

Other than a late night noise issue, which they finally identified and addressed, the stay was outstanding. This is luxury at its finest and the staff couldn't be better. The food was some of the best I've ever eaten at a hotel. The lobby with its beautiful music, was a delight. The room, hallways and grounds were immaculate. It is...

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Helpful?
1Thank texigator
Peninsula_PMN, General Manager at The Peninsula Manila, responded to this review

Dear texigator Thank you for your recent visit to The Peninsula Manila and for sharing your experience with us. Thank you for your kind feedback on the food, rooms, and The Lobby. We are pleased as well that you enjoyed your interactions with our hotel staff. We pride ourselves on our personalised service, and we are delighted that you were...

Manila, Philippines
Reviewed 10 April 2015

Their exceptional SERVICE is the BEST we have received yet. We have booked a Superior Room for 2 nights, and were so thrilled that upon checking in, they have upgraded our room to a Deluxe Garden view. Thank you so much for this. Then, we requested for additional 2 bottled waters (aside from the 2 bottles that is already here),...

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1Thank msCharrie
Peninsula_PMN, General Manager at The Peninsula Manila, responded to this review

Dear msCharrie Thank you very much for your kind and motivating feedback. We were delighted to learn that you had a wonderful stay with us, that you enjoyed the amenities we have arranged for you. We were also very happy to learn that our services and facilities met your expectations. Please rest assured that your kind praises about the hotel...

Reviewed 10 April 2015

I had the opportunity to be a long term guest at the Peninsula recently. The staff was among the most friendly I have ever encountered. From the doorman to the security staff to the restaurant staff to housekeeping to the front desk: everyone had a smile, greeted me by name and was helpful. I highly recommend the Makati Peninsula.

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Helpful?
Thank Phil B
Peninsula_PMN, General Manager at The Peninsula Manila, responded to this review

Dear Phil B Thank you for staying at The Peninsula Manila and for sharing your glowing review on Trip Advisor. We are delighted that you were very impressed by the service quality of our staff members. We hope to continue to always exceed your expectations in this way. My colleagues and I look forward to welcoming you back to the...

Melbourne, Australia
Reviewed 10 April 2015 via mobile

Fantastic hotel. The best service I've ever known. Friendly, genuine staff with an eager to please attitude but completely low key. Staff everywhere and you really feel like you're royalty. String instruments on Thursday night add a bit of old world 50's charm. Flawless. Don't want to leave and can't wait to come back.

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Helpful?
Thank VinoAdventures
Peninsula_PMN, General Manager at The Peninsula Manila, responded to this review

Dear VinoAdventures Of the many luxury hotels to choose from in Manila, we thank you for choosing The Peninsula for yourstay in Manila. We also appreciate your kind review on TripAdvisor. We are delighted to hear that you would stay with us again, and we look forward to welcoming you back to the hotel hopefully in the near future. Yours...

San Diego, California
Reviewed 9 April 2015

The day we arrived to the day we left, the experience was first-rate. On arrival, one can immediately sense the luxury the hotel as you walk in through the expansive and welcoming lobby. The lobby serves food and drink 24 hours--an ideal place for a quick visit from friends or acquaintances. Rooms are modern, relaxing, and inviting. The fruit basket...

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Helpful?
Thank NFlorece
Peninsula_PMN, General Manager at The Peninsula Manila, responded to this review

Dear NFlorece Thank you for choosing The Peninsula Manila for your stay in Manila and for sharing your detailed review on Trip Advisor. Your experiences with our staff and their attention to detail is exactly the type of service we wish to provide our valued guests. Most of all, we sincerely appreciate your nice comments about Karyl. Thank you for...

Denver, Colorado
Reviewed 9 April 2015

This was my 5th stay at this property. There is a reason I only choose this hotel when I travel to Manila Philippines. Consistency of Top Level Service and more importantly the care, kindness, professionalism and effectiveness of al the staff and managers that I encounter. From the warm welcome at airport by the hotel representative and driver to the...

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Thank John G
Peninsula_PMN, General Manager at The Peninsula Manila, responded to this review

Dear John G Thank you for continuing to be a loyal guest and for faithfully returning to The Peninsula Manila year after year. We truly appreciate your business and are flattered by your lovely compliments. We are delighted that you continue to be impressed by the service and hospitality of our staff members, particularly our airport representatives, limousine drivers, and...

Vancouver, BC
Reviewed 8 April 2015 via mobile

This is a beautiful world-class hotel in a lovely part of Manila. The service was impeccable and we kept returning to the spectacular lobby bar for drinks and meals. The service was second-to-none; we were treated like royalty every step of the way.

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1Thank mint_buds
Peninsula_PMN, General Manager at The Peninsula Manila, responded to this review

Dear mint_buds Thank you for staying at The Peninsula Manila and for sharing your glowing review on Trip Advisor. We are delighted that you were very impressed by the service quality of our staff members. We hope to continue to always exceed your expectations in this way. My colleagues and I look forward to welcoming you back to the hotel...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Shuttle Bus Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Breakfast Available

Additional Information about The Peninsula Manila

Address: Corner of Ayala and Makati Avenues, Makati, Luzon 1226, Philippines
Region: Philippines > Luzon > Metro Manila > Makati
Price Range: $200 - $367 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Peninsula Manila 5*
Number of rooms: 469
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Asiatravel.com Holdings, Agoda, Ctrip TA and Jetsetter so you can book your The Peninsula Manila reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
The Peninsula Manila Hotel Makati
Peninsula Hotel Makati
Peninsula Makati
Manila Peninsula
The Peninsula Manila Makati, Metro Manila
Hotel Style:
#3 Spa Hotel in Makati
#4 Family Hotel in Makati
#4 Business Hotel in Makati
#4 Romantic Hotel in Makati
#4 Luxury Hotel in Makati
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Questions & Answers

Here's what travellers have asked, with answers from The Peninsula Manila staff and other travellers.
24 questions
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Questions? Get answers from The Peninsula Manila staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The higher levels with "even" numbers offer the best view.”
 of 5 bubbles VirginiaMamababs, 23 Mar 2017 | Read review
“A wonderful hotel. Just watch-out for the extra services and their fees.”
 of 5 bubbles jonpaulh314, 17 Mar 2017 | Read review
“Club Room.”
 of 5 bubbles wardy-gb, 16 Mar 2017 | Read review
“ask front desk to be accommodated in a corner room.”
 of 5 bubbles BoykaDimitrova, 4 Mar 2017 | Read review
“We are ok in our room.”
 of 5 bubbles shipmagnate, 4 Mar 2017 | Read review
5 of 5