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One Pacific Place Serviced Residences

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380 Reviews from our TripAdvisor Community

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Showing 360: English reviews
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Metro Manila, Philippines
Reviewed 2 days ago NEWvia mobile

weekend well spent with friends. we stayed in one bedroom premier, the room is spacious enough for us. the housekeeping staff are prompt enough to grant our request for an extra towels. we enjoyed the pool. front desk staff always ready to assist, check in and check out is hassle free. definitely will be back in the near future.

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Helpful?
Thank miagirl2015
Quezon City, Philippines
Reviewed 2 days ago NEW

very accommodating staff and nice place to relax. Very strategic place since it is with in Central Business District. Mall and restaurant with in walking distance. It has a pool and a gym, great for relaxation.

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Helpful?
Thank jaster l
Mandaluyong, Philippines
Reviewed 3 days ago NEWvia mobile

We were here in February as part of our Valentine's celebration. It was a good deal (around Php 4300 for 1 Bedroom). Amenities are complete, the room is spacious and clean enough. Front desk and restaurant staff were all attentive and welcoming. We also had an in-room romantic dinner as part of the package. They really made a "special setup"...

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1Thank celestinejimenez
Reviewed 4 days ago NEWvia mobile

My company has booked me a room here during my first trip a year ago. I was so amazed and satisfied the first time, that every time my company requires me to come to our office here in Makati, I always prefer to stay at One Pacific Place. They have excellent customer service. Great ambience. The food is superb. Friendly...

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Thank Iza G
Reviewed 1 week ago via mobile

I arrived in the hotel as early as 11:30am and tried to check in by that time. I know that the standard time is 2pm but I'm already tired and I need to sleep. So I approached the front desk and ask if they have an available room. The lady gave me warm smile and said that my room is...

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Helpful?
Thank renev v
Ed D, Front Office Manager at One Pacific Place Serviced Residences, responded to this review

Dear renev v, Thank you for the time taken to positively review our hotel with an overall great comments about your stay with us. We truly appreciate the time you have taken to praise our team and the facilities at One Pacific Place Serviced Residences. On behalf of the management and team, we look forward in welcoming you back to...

Cebu City, Philippines
Reviewed 3 weeks ago

Front desk very accommodating, Housekeeping, Door man Security All were fantastic (all are polite). Great customer service - excellent service. Breakfast Good but not Great. Pool is simply amazing. Great stay for a quick trip.

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Helpful?
Thank Marlon C
Ed D, Front Office Manager at One Pacific Place Serviced Residences, responded to this review

Dear Mr. Marlon C, Thank you so much for taking a time to write and post a review of your most recent stay in our property - One Pacific Place Serviced Residences! It is with such joy to hear that you had an amazing stay with us and would like to thank you for your commendations to all our staff...

Reviewed 4 weeks ago via mobile

Rooms are average. They are small compared to other options at the same price range. The sockets are the slit type and not the round/triangular holes that can be used for round plugs. Better bring an adaptor. It stinks in the hallway/elevator at times --- most probably the sewage or canals. Service is just so-so. Internet did not work at...

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Helpful?
Thank Kakay O
Ed D, Front Office Manager at One Pacific Place Serviced Residences, responded to this review

Dear Mr. Kakay O, I want to express our sincerest thank you for taking the time to share your observations and I regret to hear about the inconvenience you experienced during your stay. For all the inadequacies you underwent, we sincerely apologize. Please note that we are very sincere to address all your observations as your comfort and satisfaction really...

Metro Manila, Philippines
Reviewed 4 weeks ago via mobile

I've experienced my first ever staycation at One Pacific Place Serviced Residences so it's definitely a very unforgettable experience for me. I have always been curious about staycations and if it really works effectively as a stress-reliever. I usually go out of town or out of the country when I need a breather but since my budget is a little...

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Helpful?
Thank Lovedeniseang
Ed D, Front Office Manager at One Pacific Place Serviced Residences, responded to this review

Dear Ms. Lovedeniseang, Thank you for taking your time to share your experience with us here at One Pacific Place Serviced Residences! We are very glad to know that you had a most unforgettable staycation and almost over all satisfaction with our facilities and service. Please note that we are very sincere to address areas of your observations as your...

Agana Heights, Guam
Reviewed 17 January 2017 via mobile

In Makati and close to everything! Clean, convenient, and well priced. My friend and I stayed in a 2 bedroom corner until with a kitchenette and 2 bathrooms! Staff was very kind and gave great service. Would stay there again in a heartbeat!

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Helpful?
1Thank Typhoonbabee
Ed D, Front Office Manager at One Pacific Place Serviced Residences, responded to this review

Dear Ms. Typhoonbabee, Greetings from One Pacific Place Serviced Residences Team! Thank you for choosing to stay with us during your quick trip in the Philippines and we sincerely appreciate the wonderful feedback that you shared with the Tripadvisor community. We are delighted to know that you enjoyed and appreciated the convenience of our location, cleanliness, good room price, our...

Makati, Philippines
Reviewed 17 January 2017

I booked a room in One Pacific Place via Travelbook. The hotel is just average for me. I would've given them a very good rating if they had great customer service. Upon checking in, the receptionist asked me a couple of times regarding my booking because according to her it was not on their system. She even asked me for...

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Helpful?
Thank Kathy F
Ed D, Front Office Manager at One Pacific Place Serviced Residences, responded to this review

Dear Ms. Kathy F, Thank you for choosing to stay at One Pacific Place Serviced Residences and for taking the time to write and post your review here in the TripAdvisor community. It was our pleasure serving you. We would like to apologize for the inconvenience we have caused you during your stay with us. Please note that we are...

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Kitchenette
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Breakfast included
  • Laundry Service
  • Babysitting
Official Description (provided by the hotel)
Conveniently located in the heart of Makati Central Business District. ... more   less 

Additional Information about One Pacific Place Serviced Residences

Address: 161 HV Dela Costa Street, Salcedo Village, Makati, Luzon 1220, Philippines
Region: Philippines > Luzon > Metro Manila > Makati
Price Range: $96 - $138 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — One Pacific Place Serviced Residences 3.5*
Number of rooms: 144
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Orbitz and Hotels.com so you can book your One Pacific Place Serviced Residences reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
One Pacific Place Serviced Residences Makati, Metro Manila
Hotel Style:
#14 Spa Hotel in Makati
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Questions & Answers

Here's what travellers have asked, with answers from One Pacific Place Serviced Residences staff and other travellers.
14 questions
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Manila, Philippines
Shanghai, China
5 months ago
Shanghai, China
5 months ago

See all questions (14)

Questions? Get answers from One Pacific Place Serviced Residences staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Booked early to avail discounts”
 of 5 bubbles marlonc184, 7 Feb 2017 | Read review
“Get a room away from the elevators and on a high floor”
 of 5 bubbles ChinsRUs, 12 Sep 2016 | Read review
“Don't choose a room that's too close to the elevator.”
 of 5 bubbles nathanpauld, 25 Aug 2016 | Read review
“value for money”
 of 5 bubbles achillesfranciss, 18 May 2016 | Read review
“free wifi, but hardly useable in my room. I eventually moved to the restaurant, but it was not much better”
  • these towels have seen better days....
 of 5 bubbles ChristianeO_12, 14 May 2016 | Read review
5 of 5