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Berjaya Makati Hotel - Philippines

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790 Reviews from our TripAdvisor Community

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Luxembourg
Reviewed 4 weeks ago

The hotel is ideally located on Makati avenue close to the Century Mall and the night entertainment. The rooms are functional but dated and not the cleanest. The surroundings are very noisy and you hear the noise distinctly in your room. AC was very loud, had to turn it off the get some sleep. There is a good choice of...

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Helpful?
Thank ANH1204
NorazmanC, General Manager at Berjaya Makati Hotel - Philippines, responded to this review

Dear Valued Guest Thank you for taking the time to write your comments about our hotel here in trip advisor. We do appreciate hearing from our customers, as their comments are vital for us to continue improving our services. The problems that you mentioned have been brought to the attention of our related department. I understand your frustration, and I...

Antipolo City, Philippines
Reviewed 4 weeks ago

Been staying in this hotel from time to time - good location as this is located in Makati though within the red light district. spacious room though not that glamorous and not the cleanest among the hotels nearby.

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Thank japitow
NorazmanC, General Manager at Berjaya Makati Hotel - Philippines, responded to this review

Dear Valued Guest Thank you very much for choosing our hotel as your prefer Hotel. The problems that you mentioned have been brought to the attention of our related department and I sincerely apologize for any inconvenience it had caused you. We are looking forward to your next visit and wish you the best to your business and personal endeavors....

Reviewed 15 February 2017 via mobile

Stayed at this hotel from Feb 5-10 and was given room 1502. Room was a bit dated but functional. However, light controls are not on headboard or near the bed. It is at the entrance to the room! No instructions on how to use the safe deposit in the room and it showed low battery! Noise from outside entertainment permeates...

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Helpful?
Thank 386sunnyl
NorazmanC, General Manager at Berjaya Makati Hotel - Philippines, responded to this review

Dear Valued Guest Thank you for taking the time to write your comments about our hotel here in trip advisor. We do appreciate hearing from our customers, as their comments are vital for us to continue improving our services. The problems that you mentioned have been brought to the attention of our related department. I understand your frustration, and I...

Reviewed 9 February 2017 via mobile

Hi Thanks for all berjaya hotel in Makati Avenue give me best services. I really appreciate for ur kindness and care for as ur friend not like ordinary guests. Regi: Thanks u and ur all ur f and b staff.my special thanks to chef alam who created best food in town. I will be there soon. I recommend to anyone...

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Helpful?
Thank Wickrama A
NorazmanC, General Manager at Berjaya Makati Hotel - Philippines, responded to this review

Dear Valued Guest Thank you for taking the time to write a review here at trip advisor regarding your wonderful stay here in our hotel. I sincerely thank you for the kind words and the good comments about our hotel and staff that made your stay memorable and enjoyable. Rest assured that the compliments will be extended to all staffs....

Reviewed 5 February 2017

HI, The service of the hotel and employess is very good, and even the food is excellent and perfect location. But the wifi is a disaster no connection for a hole week...and on the other hand dont use taxi service of the hotel, because you will pay 10x as much from a normal taxi. this is not a joke we...

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Helpful?
Thank Jas3184
NorazmanC, General Manager at Berjaya Makati Hotel - Philippines, responded to this review

Dear Valued Guest Thank you for taking the time to write a review here at trip advisor regarding your stay here in our hotel. The Wifi and Taxi Service problems that you mentioned have been brought to the attention of our related department. We are committed to you our valued guests and are taking immediate corrective steps. I sincerely thank...

Reviewed 30 January 2017

...in it's price range. A lot of the hotels in Makati tend to be quite expensive, or very low end. This one meets a comfortable medium as it has comfortable rooms, plus gym, pool, etc. Wifi is a little dodgy and doesn't pick up in some parts of the room both times I've stayed, and you'll probably need to get...

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1Thank Benjamin T
NorazmanC, General Manager at Berjaya Makati Hotel - Philippines, responded to this review

Dear Valued Guest Thank you for taking the time to write a review here at tripadvisor regarding your wonderful stay here in our hotel. I sincerely thank you for the kind words and the good comments that made your stay memorable and enjoyable. The WIFI problem that you mentioned have been brought to the attention of our related department. We...

Reviewed 16 January 2017

This building is old and needs to be renovated. But the facilities are still awesome. Rooms are big and spacious. They have bathtubs which I really love! I wasn't not able to use their pool or even view them. Nearby malls and restaurants. Love my stay here.

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Helpful?
Thank Jem S
NorazmanC, General Manager at Berjaya Makati Hotel - Philippines, responded to this review

Dear Valued Guest Thank you for sharing your experience at our Hotel during your recent stay. Appreciate your good comments about our Hotel. Looking forward to welcoming you back on your next visit and wish you the best in your business and personal endeavors. Thank you. Sincerely yours, Norazman Chung General Manager

PA
Reviewed 13 January 2017

Arrived at 11:45 PM for a 1 night stay. The front desk was efficient and helpful. The room size was adequate clean with a comfortable bed and bath. They had a good breakfast buffet and fresh coffee. Travel time was less than twenty minutes from airport terminal three on the new express way. This is a good short term stay...

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Thank Starreview
NorazmanC, General Manager at Berjaya Makati Hotel - Philippines, responded to this review

Dear Valued Guest Thank you for taking the time to write a review here at trip advisor regarding your wonderful stay here in our hotel. I sincerely thank you for the kind words and the good comments that made your stay memorable and enjoyable. We are so happy you enjoyed your stay and look forward to welcoming you back on...

Reviewed 1 January 2017 via mobile

Berjaya Hotel Makati is an extremely badly managed hotel with extremely old and filthy decor. The worst part is that only one lift is functioning and is shared by the entire hotel guest which is an highly risky fire hazard to everyone. The upside is the staff are friendly but unfortunately the owners and the management team of the hotel...

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Helpful?
Thank Raymond W
NorazmanC, General Manager at Berjaya Makati Hotel - Philippines, responded to this review

Dear Valued Guest Thank you for taking the time to write your comments about our hotel here in trip advisor. We do appreciate hearing from our customers, as their comments are vital for us to continue improving our services. We are committed to you our valued guests, and are taking immediate corrective steps to regain your confidence in us. Thank...

Manila, Philippines
Reviewed 1 January 2017 via mobile

My family decided to stay here for a peaceful weekend (dec.31-jan1) but only to regret it at end. We got their room in afforable price (which is good). When we arrived at 1:45pm, were lots of people who also booked so its given since holiday, after an hour we finally made it to the receptionist and when we got our...

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Thank mac_coleen_59
NorazmanC, General Manager at Berjaya Makati Hotel - Philippines, responded to this review

Dear Valued Guest I would like to extend our sincerest apologies for any inconvenience you may have experienced during your stay with us. Rest assured that Berjaya Makati Hotel always strive to fulfill our mission in providing all our guests with a memorable experience. It is with much regret that you have experienced difficulties in the hotel. We will be...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Free Parking
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Free Parking
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Conveniently tucked away in the verdant city of Makati, Berjaya Makati Hotel sets in the hub of urban wealth showcasing abundance of West and East culture. Setting itself apart from the others, the hotel not only gives easy accessibility to shopping malls but also to business trading in Manila. BERJAYA MAKATI HOTEL OPENS 3 NEW EXECUTIVE FLOORS. Berjaya Makati Hotel continues to offer its guests only the best hotel experience with the opening of three more floors boasting of 33 deluxe-level rooms.From having 179 rooms, the hotel will now have a total of 212 rooms with the opening of three new floors in July. Berjaya Makati Hotel, one of the recent players in Makati City’s bustling hotel industry which is currently enjoying robust growth and a steady influx of guests, now gives more options to visitors who are more discriminating with their choices.The new rooms, located on the 23rd, 24th and 25th floors of Berjaya Makati Hotel, have complete amenities at par with accommodations in pricier hotels. With the recent addition of 33 premium accommodation options, Berjaya Makati Hotel intensifies its mission of providing only the best to its guests, in line with the global hotel chain’s tradition of giving memorable experiences worth coming back to. ... more   less 

Additional Information about Berjaya Makati Hotel - Philippines

Address: 7835 Makati Avenue, Corner Eduque Street, Makati, Luzon 1209, Philippines (Formerly Berjaya Manila Hotel)
Region: Philippines > Luzon > Metro Manila > Makati
Price Range: $59 - $96 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Berjaya Makati Hotel - Philippines 3*
Number of rooms: 212
Reservation Options:
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Also Known As:
Best Western Manila
Manila Best Western
Best Western Makati
Makati Best Western
Berjaya Makati Hotel - Philippines Metro Manila
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Questions & Answers

Here's what travellers have asked, with answers from Berjaya Makati Hotel - Philippines staff and other travellers.
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Questions? Get answers from Berjaya Makati Hotel - Philippines staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try to get a room on the higher levels”
 of 5 bubbles ANH1204, 2 Mar 2017 | Read review
“Rooms level are very quite and even the food of breakfast.”
 of 5 bubbles Jas3184, 4 Feb 2017 | Read review
“Higher the better”
 of 5 bubbles Starreview, 12 Jan 2017 | Read review
“Avoid Room 606 by all means. Avoid the function rooms in the fourth floor. Obtain a fully functioning internet facilities before booking.”
 of 5 bubbles edcanela, 16 Dec 2016 | Read review
“If the elevators are jammed up, try using the service elevator to the side.”
 of 5 bubbles , 9 Dec 2016 | Read review
5 of 5