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Dusit Thani Manila

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1,870 Reviews from our TripAdvisor Community

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Showing 1,562: English reviews
Manila, Philippines
Reviewed 6 days ago NEW

Check in check out was a breeze which is usually problematic if the hotel reception is cramped. But not here, it is elegant and classy. I have to point out though that the receptionist did not inform me how to use the key pads. Depending on the floor, either you swipe or scan it or you insert it. Turns out...

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Helpful?
Thank Jim28Manila
Dusit M, General Manager at Dusit Thani Manila, responded to this review

Dear Traveler, Warmest greetings from Dusit Thani Manila. Thank you for choosing to stay at our hotel and for taking the time to post such a positive review on TripAdvisor. We are delighted to hear that you did not experience any trouble with the check in and check out process. We are also pleased to know you find the hotel...

United Kingdom
Reviewed 1 week ago

the staff is kind, sweet and accommodating. The place is so relaxing that you'll never forget you're on a reality, this is a stress reliever hotel. Great location for business because it is close to the mall where you can hangout there where ever you want

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Helpful?
Thank Haidz A
Dusit M, General Manager at Dusit Thani Manila, responded to this review

Dear Traveler, Dear Traveler, Warmest greetings from Dusit Thani Manila. Thank you for choosing to stay at our hotel and for taking the time to post such a positive review on TripAdvisor. We're delighted to hear that you and your family enjoyed your stay and that you found our hotel relaxing. It is also a pleasure to hear that you...

Bacoor, Philippines
Reviewed 1 week ago via mobile

...This hotel truly offers 5star service to the guests. We had an unplanned stay here in this hotel, but for an overnight stay I was able to enjoy the service of a 5star hotel. I was lucky to experience their new room and accommodated in a non smoking room given by Kevin,reception staff. I was not only amazed by the...

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Helpful?
Thank khim07
Dusit M, General Manager at Dusit Thani Manila, responded to this review

Dear Traveler, Thank you for taking the time to write and post your wonderful review on TripAdvisor and for letting us know that you did not regret choosing Dusit Thani Manila for your overnight stay. It was our genuine pleasure serving you and your positive feedback is very much appreciated. We are delighted to know that you enjoyed our newly...

Australia
Reviewed 1 week ago

We booked airport pick up 2 weeks before departure, no one picked us up, until we called up the hotel. We waited for 30 mins and the charge was not worth it. Smelly,old and dusty room when you first enter. Afterall, we are pleased with all the friendly and welcoming staff.

Review collected in partnership with Dusit Worldwide Co. Ltd
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Helpful?
Thank noname636
Dusit M, General Manager at Dusit Thani Manila, responded to this review

Dear Traveler, Thank you for bringing this situation to our attention. We deeply apologize for the experience you encountered with the airport pickup and for the time it took before it materialized. I can assure you I will be personally investigating this matter. We really appreciate your valuable feedback as it helps us identify the areas we can improve the...

Reviewed 1 week ago via mobile

The hotel was in a great location for business but also really close to shops and restaurants. Staff were helpful and attentive. I stayed on the 10th floor which had a really odd damp smell when I got out of the lifts but thankfully it didn't smell in the room. Fixtures and fittings were a bit tired but as I...

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Helpful?
Thank Lisa M
Dusit M, General Manager at Dusit Thani Manila, responded to this review

Dear Traveler, Thank you for taking the time to write and post a review of your most recent stay at the Dusit Thani Manila. It was our pleasure serving you. As a guest staying for business, it gives us much pride and delight that you not only enjoyed your stay, but also that you found our staff services helpful and...

Jeddah, Saudi Arabia
Reviewed 1 week ago via mobile

The hotel is centrally located in down town Manila across the street from Glorieta Mall with thousands of shops . I stayed in a club executive room which is in fact a great spacious suite with separate living room . The breakfast at the club lounge was a great touch although the Pantry is even greater with more selections and...

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Helpful?
2Thank M O
Dusit M, General Manager at Dusit Thani Manila, responded to this review

Dear Traveler, We appreciate that you took the time to share with us your feedback regarding your recent stay in our hotel. Glad to hear that you found our staff Zakdy helpful. The gracious hospitality you experienced is a signature in Dusit Thani Manila. Thank you also for appreciating the location of the hotel being in close proximity to shopping...

Quezon City, Philippines
Reviewed 1 week ago

We had a great stay! Spacious living room that was perfect for our HARRY POTTER themed party for our family & friends. The bathroom was fab! except for the lack of bidet in the toilet but the plus is the his & her sink. The design of the bathroom is so relaxing perfect for long bath time.

Review collected in partnership with Dusit Worldwide Co. Ltd
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Helpful?
Thank aikodivinee
Dusit M, General Manager at Dusit Thani Manila, responded to this review

Dear Traveler, Warmest greetings from Dusit Thani Manila. Thank you for choosing to stay at our hotel and for taking the time to post a five star review on TripAdvisor. We highly appreciate your feedback and we take them very seriously. We're delighted to hear that you enjoyed your stay and that our facilities met your expectations especially the spacious...

Guam, Mariana Islands
Reviewed 1 week ago

The renovations have been on going for as long as I can remember. Several times, I stayed, and the last stay this March 2017, I was hoping the restrooms/bathrooms were better. But, I was given two old rooms. I requested for connecting, but at time of check in, rooms were not given. Instead gave me two old rooms, bathrooms were...

Review collected in partnership with Dusit Worldwide Co. Ltd
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Helpful?
Thank 852travel
Dusit M, General Manager at Dusit Thani Manila, responded to this review

Dear Traveler, Warmest greetings from Dusit Thani Manila. Thank you for choosing to stay with us and for taking the time to write and post your review on TripAdvisor. We sincerely appreciate the feedback that you have provided regarding your most recent stay. This is to express our sincerest apologies for the inconveniences you have experienced during your stay. I...

Auckland Region, New Zealand
Reviewed 1 week ago via mobile

Will never go back. Room booked on 10th flr was non smoking but smelled like a cheap pub and stank of stale cigs. Could not even walk barefoot on the carpet as they feel dirty. The toilet and bath were creaky and dated. Walls were peeling off. Furniture were in a sad state, the closet got stuck. If it weren't...

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Helpful?
Thank wanderlustingangel
Dusit M, General Manager at Dusit Thani Manila, responded to this review

Dear Traveler, Thank you for taking the time to share your experience with us. We appreciate and value your comments in line with our efforts to provide each and every guest a delightful and enjoyable stay. This is to express our sincerest apologies for the inconveniences you have experienced during your stay. I was disappointed to learn of the shortcomings...

Claremore
Reviewed 1 week ago via mobile

Very nice hotel. Very nice room believe I was in the presidential suite little fancier than I'm used to. The room was great. Had breakfast at the restaurant twice. It was a buffet little on the expensive side but very good. My advice is get a room that comes with the breakfast. The hotel is very near the Glorieta mall...

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Helpful?
Thank Scott T
Dusit M, General Manager at Dusit Thani Manila, responded to this review

Dear Traveler, Warmest greetings from Dusit Thani Manila. We extremely appreciate you taking the time to share with our team and the rest of the TripAdvisor community regarding your experience on your most recent stay with us. Thank you for choosing to stay at Dusit Thani Manila. We are pleased that you were delighted with our facilities, breakfast and proximity...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Food & drink at the hotel
UMU Japanese Restaurant
UMU Japanese Restaurant
Cuisines: Japanese, Sushi, Asian
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Dusit Thani Manila is located in the heart of the Philippines' premiere financial district, Makati City. The hotel is 25 minutes from the Ninoy Aquino International Airport, 15 minutes away from the country's major convention centers, right-at-the-doorstep shopping malls and entertainment centers. With 537 guest rooms and suites, 11 meeting and banqueting rooms for up to 1,000 persons, bars and restaurants - The Pantry, Benjarong Royal Thai Cuisine, Umu Japanese Restaurant, Pool Bar, Grab and Go, DFiT Fitness Center and award-winning Devarana Spa. The newly opened Celebrations Lounge, the hotel's dedicated events center is located at the Lobby Level while the 900 square meter Dusit Club Lounge, Library and Gold & Silver Private Dining Rooms are located on the 17th Floor. ... more   less 

Additional Information about Dusit Thani Manila

Address: | Ayala Center, Makati, Luzon 1223, Philippines
Region: Philippines > Luzon > Metro Manila > Makati
Price Range: $140 - $301 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Dusit Thani Manila 4.5*
Number of rooms: 537
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Orbitz, Priceline, Expedia, Travelocity, Agoda, Ctrip TA, Cheap Tickets and Asiatravel.com Holdings so you can book your Dusit Thani Manila reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Dusit Thani Manila Hotel Makati
Dusit Thani Hotel Manila
Dusit Makati
Manila Dusit Thani Hotel
Dusit Hotel Makati
Dusit Thani Manila Makati, Metro Manila
Hotel Style:
#9 Family Hotel in Makati
#10 Business Hotel in Makati
#12 Spa Hotel in Makati
#12 Luxury Hotel in Makati
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Questions & Answers

Here's what travellers have asked, with answers from Dusit Thani Manila staff and other travellers.
17 questions
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San Diego, California
1 month ago
San Diego, California
1 month ago

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Questions? Get answers from Dusit Thani Manila staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“dont change a thing”
 of 5 bubbles T5046SZdavidr, 20 Mar 2017 | Read review
“Ask for corner rooms, although they maybe hard to get, they are huge!!”
 of 5 bubbles J0naV, 18 Mar 2017 | Read review
“less noise on the south”
 of 5 bubbles haidza2017, 15 Mar 2017 | Read review
“high speed internet”
 of 5 bubbles mft515, 27 Feb 2017 | Read review
“If you have a chance to stay another hotel do it, till their construction is complete.”
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