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Edsa Shangri-La

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Edsa Shangri-La
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1,628 Reviews from our TripAdvisor Community

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Showing 1,526: English reviews
Regina, Canada
Reviewed 6 days ago NEW

This was the last four days of our Philippines trip. We opted to stay here since its close to the airport. What a great hotel! I love the lobby and the lounge area. We stay there every night after dinner and there was live music every night. The rooms are very clean and spacious. The hot showers were wonderful. The...

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Helpful?
Thank summa100
Davao City, Philippines
Reviewed 6 days ago NEW

I had an overnight stay in EDSA Shang last February 8, 2017 and the facilities were great. Had a good rest and room was clean and comfortable. In accordance to Shangrila standards. But, on the day I was checking out Feb 9, 2017 I decided to have some room service for lunch. I ordered the Cheese Steak Sandwich.... And it...

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Helpful?
Thank VinceDel12345
Englewood
Reviewed 1 week ago NEW

This property is a hidden gem in the middle of a fast paced city. Close to everything and easy to get a taxi at the hotel. Once you arrive you immediately feel safe due to the security stations all around the entrances. The accommodations are first class and the customer service is outstanding from check in to the buffet restaurant....

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Helpful?
Thank karle556
Leeds, United Kingdom
Reviewed 1 week ago

A busy but lovely hotel with very polite and welcoming staff. Great gym which was very quiet. Pool area is nice but you cannot quite escape that you are in the middle of a noisy, dusty Manila! Room was nicely appointed. Food is great lots of choice and good service. Car service very efficient as was laundry. So great hotel...

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Helpful?
Thank Anita B
Amit O, General Manager at Edsa Shangri-La, responded to this review

Dear Anita B, Thank you very much for sharing your experience at Edsa Shangri-La, Manila. I was delighted to read the details about your stay and your experience in our rooms and Health Club. Please know that we value your feedback. On behalf of the rest of my team, I look forward to welcoming you in the future to once...

Reviewed 1 week ago via mobile

Wonderful property, comfortable well appointed rooms, excellent staff and hospitality. Comfortable stay. Good number of kids which was odd for a higher end hotel but it was all nice. While kids are kids it was also odd that most of them were well behaved. Great shopping for those that like that and the food was outstanding. Will return here when...

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Helpful?
Thank AlexFunTrip
Amit O, General Manager at Edsa Shangri-La, responded to this review

Hi AlexFunTrip, It was a pleasure having you as a guest here at Edsa Shangri-La, Manila. We are very delighted to hear that you enjoyed your stay with us. Thank you very much for your kind words about our services and the hospitality demonstrated by our staff. We are greatly heartened by your feedback, and we will continue to serve...

Krakow, Poland
Reviewed 1 week ago via mobile

One of the most Amazing hotels I was to. Luxurious and very clean. Big with very friendly staff. Really worth staying in if you want to spend time in a great place. Hotel had a great gym as well open 24 hours. Swimming pool outside. You really feel safe cause everywhere there is security.

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Helpful?
Thank Magdalena Ł
Amit O, General Manager at Edsa Shangri-La, responded to this review

Hi Magdalena L, It was a pleasure having you as a guest here at Edsa Shangri-La, Manila. We are very delighted to hear that you enjoyed your stay with us. Thank you very much for your kind words about our services and the hospitality demonstrated by our staff. We are greatly heartened by your feedback, and we will continue to...

NYC
Reviewed 1 week ago via mobile

I'm very disappointed with level of service and the quality of this hotel. I've always stayed at New World or Seda BCG and decided to give Shang Edsa a try. After I checking in at midnight I got lost looking for garden wing. There was no one about the hotel except for those at the reception. The next morning, I...

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Helpful?
Thank julcas
Regina, Canada
Reviewed 1 week ago

Fantastic top-notch hotel in Manila. Few points to get out of the way for those who have not been to Manila. First, to give an example of the kind of traffic you are going to deal with, it took us nearly 3-hours to get from the Intramuros, more specifically the Museum of Jose Rizal, to the Edsa Shangri-La which is...

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1Thank Charles B
Amit O, General Manager at Edsa Shangri-La, responded to this review

Hi Charles B, It was a pleasure having you as a guest here at Edsa Shangri-La, Manila. We are very delighted to hear that you enjoyed your stay with us. Thank you very much for your kind words about our services and the hospitality demonstrated by our staff. We are greatly heartened by your feedback, and we will continue to...

Reviewed 2 weeks ago

Shangri-La is a five-star hotel or for that matter HEAT is a five-star restaurant and I expect nothing less. The breakfast buffet is something that my family was really looking forward to. There is no doubt about the scrumptious breakfast buffet that they offer, however, I was really disappointed when I ate the (panis) spoiled brown rice they served. I...

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Helpful?
Thank Sarah B
Reviewed 2 weeks ago via mobile

It is conveniently located near a mall with a drug store which came in very handy! One of my colleagues brought a cold from the States and by the middle of the week a couple of us picked it up. Pharmacy was great and cheap. We had breakfast buffet each day we stayed, ate at its japanese restaurant one night,...

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Helpful?
Thank Sariah B
Amit O, General Manager at Edsa Shangri-La, responded to this review

Dear Sariah B, Thank you very much for sharing your experience at Edsa Shangri-La, Manila. I was delighted to read the details about your stay and your experience at the pool area and the Senju, HEAT and The Health Club. Please know that we value your feedback. On behalf of the rest of my team, I look forward to welcoming...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Free Parking
  • Bar/Lounge
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Philippines' foremost deluxe city-resort convention hotel. It offers 631 well-appointed guest rooms and suites, dining choices, and CHI, The Spa. ... more   less 

Additional Information about Edsa Shangri-La

Address: 1 Garden Way | Ortigas Center, Mandaluyong City, Metro Manila, Mandaluyong, Luzon 1650, Philippines
Region: Philippines > Luzon > Metro Manila > Mandaluyong
Price Range: $182 - $298 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Edsa Shangri-La 5*
Number of rooms: 631
Reservation Options:
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Also Known As:
Edsa Shangri-La Hotel Mandaluyong
Edsa Shangri-La Mandaluyong, Metro Manila, Philippines
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Questions & Answers

Here's what travellers have asked, with answers from Edsa Shangri-La staff and other travellers.
10 questions
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Holland PA
over a year ago
Vienna, Virginia
over a year ago

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Questions? Get answers from Edsa Shangri-La staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Request for a high room and if your a non smoker make sure to state that during booking.”
 of 5 bubbles VinceDel12345, 14 Feb 2017 | Read review
“If traveling as a group, request to be on the same floor due to room card access”
 of 5 bubbles charlesb205, 7 Feb 2017 | Read review
“stay at club level and directly check-in at the 14th floor of garden tower so you'd skip the crowds at the lobby”
 of 5 bubbles chelann, 4 Feb 2017 | Read review
“Room facing Ortigas center”
 of 5 bubbles LizSulit, 1 Feb 2017 | Read review
“Rooms on the 7th floor especially the suite overlooking the pool area”
 of 5 bubbles Jujubox26, 14 Jan 2017 | Read review
5 of 5