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Traveller (1180)
Room & Suite (657)
Dining (246)
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Overview
  • Excellent57%
  • Very good28%
  • Average9%
  • Poor4%
  • Terrible2%
Travellers talk about
“garden wing”(120 reviews)
“heat restaurant”(116 reviews)
“chi spa”(53 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
5 Star Hotel
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Rooms
10 Jun11 Jun
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1 room, 2 adults, 0 children
Standard Room
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Reviews (1,983)
There are newer reviews for Edsa Shangri-La
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1,863 results
Traveller rating
1,020
524
173
93
53
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1,020
524
173
93
53
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All reviewsgarden wingheat restaurantchi spasummer palacehorizon clubhealth clubbreakfast buffetlobby loungepool areabusiness tripin room diningmetro manilafitness centerfavorite hotelhome away from homefive star hotelchecking in
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11 - 15 of 1,863 reviews
Reviewed 3 weeks ago

Once you book in this hotel you can just relax. They take care of you like very few can. I have stayed in Edsa Shangril La, Mandaluyong, Metro Manila, Philippines for 70+ days and that, I believe gives me some authority to write this review....More

Thank Renulsr
Response from Amit O, General Manager at Edsa Shangri-LaResponded 2 weeks ago

Dear Renulsr, Thank you for taking the time to share such a motivating review. I am delighted to hear that you had such wonderful stay experience with us and truly enjoyed the service provided by our team. Please know that we are always committed to...More

Reviewed 3 weeks ago via mobile

We had an international event at the Shang recently and we were the lead for the set-up arrangements. I noticed most equipment, furniture and other furnishings were quite dated. There was an instance that we repeatedly requested for decent and stable podium for our speaker....More

Thank Temperance B
Response from Amit O, General Manager at Edsa Shangri-LaResponded 2 weeks ago

Dear Temperance B, Thank you for taking the time to share your honest review. At Edsa Shangri-La, Manila, we pride ourselves in offering the highest levels of care and hospitality to all our guests. It is evident that we have fallen short of the expectation...More

Reviewed 3 weeks ago via mobile

Check in Really fast. We were allowed to check in before 12. Room Old but well maintained. A bit cramped. Amenities Good. They have activities for small kids. My son felt awkward joining them. He was 9 and was big for his age. Pool Ok...More

Thank Missy S
Response from Amit O, General Manager at Edsa Shangri-LaResponded 2 weeks ago

Dear Missy S, Thank you for taking the time to share your honest review. We are pleased to learn that you are generally satisfied with your stay at our hotel. Please know that your feedback is very important us. These have all been shared to...More

Reviewed 3 weeks ago

We like the place for its lush poolside setup where relaxing in the center of the city is a real possibility. Rooms are perfect. We did take the value deal for two nights entitling us to airport limousine service and free unlimited laundry; this is...More

Thank raobert
Response from Amit O, General Manager at Edsa Shangri-LaResponded 2 weeks ago

Dear raobert, Thank you very much for staying with Edsa Shangri-La, Manila and sharing your valuable comments with us. We are pleased to learn you are generally satisfied with your stay at our hotel and it was a pleasure to take care of you. Please...More

Reviewed 3 weeks ago via mobile

ESL has been a very reliable business hotel for our company's foreign guests for many years now. I stayed here a few times, both for business and for leisure/family. I'll probably give the higher rating for our business needs needs, but for family stay, there...More

Thank JohnPat07
Response from Amit O, General Manager at Edsa Shangri-LaResponded 2 weeks ago

Dear JohnPat07, Thank you for taking the time to share your review. We are delighted to hear you had a pleasant stay at Edsa Shangri-La, Manila and that you enjoyed the attentive service provided by our team. Please know that we are always committed to...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Fitness Centre with Gym / Workout Room
Restaurant
Spa
Free High Speed Internet (WiFi)
Free Parking
Bar/Lounge
Breakfast included
Hotel Amenities
Room Service
Business Centre with Internet Access
Free Parking
Breakfast included
Children Activities (Kid / Family Friendly)
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Spa
Bar/Lounge
Hot Tub
Outdoor pool
Details
Price range
US$123 - US$189 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$123 - US$189 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (1180)
Room & Suite (657)
Dining (246)
Pool & Beach (139)
Amenities (102)
Business Centre & Event Rooms (11)
Family and Play Areas (1)
Questions & Answers
Ask a question
cutenikyle
8 May 2018|
AnswerShow all 8 answers
Response from Leah M | Reviewed this property |
discreetly
0
Votes
Patricia Anne M
22 September 2017|
AnswerShow all 2 answers
Response from donarlmd | Reviewed this property |
Im not sure if this will answer your question but they had a seperate area, away from the front desk, for the check-in of convention participants. Plus, whenever a line formed more people came out of the back office to... More
1
Vote
Go2Wander
19 May 2017|
AnswerShow all 8 answers
Response from LDSmember | Reviewed this property |
Yes. It's within walking distance to two malls. There is road bridge from the Garden Wing side of the hotel into the Shangri-La Mall and from the main entrance of the hotel there is a 5-10min to the SM Mega Mall.
1
Vote
Room Tips
"Rooms overlooking the garden are quieter"
Read review
"Garden Wing facing the pool is highly recommended"
Read review
"1527 end room"
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"wait for renovation"
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