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Overview
  • Excellent58%
  • Very good28%
  • Average8%
  • Poor4%
  • Terrible2%
Travellers talk about
“garden wing”(120 reviews)
“heat restaurant”(116 reviews)
“chi spa”(53 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
5 Star Hotel
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Rooms
1 May2 May
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1 room, 2 adults, 0 children
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Reviews (1,961)
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All reviewsgarden wingheat restaurantchi spasummer palacehorizon clubhealth clubbreakfast buffetlobby loungepool areabusiness tripin room diningmetro manilafitness centerfavorite hotelhome away from homefive star hotelchecking in
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341 - 345 of 1,843 reviews
Reviewed 15 January 2017

Great place to stay. Clean and staff are friendly . Always offer a helping hand. Close to malls. Easy access. Secured hotel. No issue with transportation. Really great food. And nice pool. Great place to stay!More

Review collected in partnership with shangri-la.com
Thank Valfdec
Response from Amit O, General Manager at Edsa Shangri-LaResponded 16 January 2017

Dear Valfdec, We are happy to know that you find tranquility and comfort while staying at Edsa Shangri-La, Manila. We are extremely appreciative of all your kind words about the hotel facilities and staff. Please know that we value your feedback. On behalf of the...More

Reviewed 14 January 2017

We've booked our stay at the Edsa Shangri-La during my sister's wedding last December 2016. The rooms are spacious, quick service at the front desk, fast wifi connection and great food at the Horizon Club Lounge. Breakfast at Heat was great, but do not go...More

Thank Jujubox26
Response from Amit O, General Manager at Edsa Shangri-LaResponded 16 January 2017

Dear Jujubox26, Thank you very much for sharing your experience at Edsa Shangri-La, Manila. I was delighted to read the details about your stay and your experience at Horizon Club Lounge, HEAT, Health Club and the pool area. Please know that we value your feedback....More

Reviewed 13 January 2017

Beautiful hotel with great breakfast! There's so much to choose from! Facilities are clean, and rooms are decent. I would stay at this hotel more, but it's far from the Makati- Greenbelt/Glorietta area that I like to go to when I'm in the Philippines. I...More

Thank macchadiary
Response from Amit O, General Manager at Edsa Shangri-LaResponded 16 January 2017

Dear macchadiary, We are happy to know that you find tranquility and comfort while staying at Edsa Shangri-La, Manila. We are extremely appreciative of all your kind words about the hotel facilities and staff. Please know that we value your feedback. On behalf of the...More

Reviewed 13 January 2017 via mobile

My husband stays here all the time with work and I finally got to go out and meet him there; the hotel was great but do be aware that it is a city centre hotel which, with the Manila traffic can take a LONG time...More

1  Thank T-_-Voyager-_-T
Response from Amit O, General Manager at Edsa Shangri-LaResponded 16 January 2017

Dear T-_-Voyager-_-T, Thank you very much for sharing your experience at Edsa Shangri-La, Manila. I was delighted to read the details about your stay and your experience at the Health Club, Tennis Court and your own room. Please know that we value your feedback. On...More

Reviewed 13 January 2017

Checked in on what must have (or felt like) a holiday weekend for a much needed birthday staycation. We got bumped up to a Horizon suite upon check in, and the room was very enjoyable although to the discerning guest you will see minute signs...More

Thank LuisArcangel
Response from Amit O, General Manager at Edsa Shangri-LaResponded 16 January 2017

Dear LuisArcangel, Thank you very much for taking time to share your experience at Edsa Shangri-La, Manila. We are extremely delighted that you felt at home in our hotel. We are very happy to know that your birthday staycation was comfortable and enjoyable. Your feedback...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Fitness Centre with Gym / Workout Room
Restaurant
Spa
Free High Speed Internet (WiFi)
Free Parking
Bar/Lounge
Breakfast included
Hotel Amenities
Room Service
Business Centre with Internet Access
Free Parking
Breakfast included
Children Activities (Kid / Family Friendly)
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Spa
Bar/Lounge
Hot Tub
Outdoor pool
Details
Price range
US$123 - US$333 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$123 - US$333 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (1166)
Room & Suite (657)
Dining (246)
Pool & Beach (139)
Amenities (102)
Business Centre & Event Rooms (11)
Family and Play Areas (1)
Questions & Answers
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Patricia Anne M
22 September 2017|
AnswerShow all 2 answers
Response from donarlmd | Reviewed this property |
Im not sure if this will answer your question but they had a seperate area, away from the front desk, for the check-in of convention participants. Plus, whenever a line formed more people came out of the back office to... More
1
Vote
Go2Wander
19 May 2017|
AnswerShow all 8 answers
Response from LDSmember | Reviewed this property |
Yes. It's within walking distance to two malls. There is road bridge from the Garden Wing side of the hotel into the Shangri-La Mall and from the main entrance of the hotel there is a 5-10min to the SM Mega Mall.
1
Vote
Go2Wander
19 May 2017|
AnswerShow all 5 answers
Response from apomarc | Reviewed this property |
Yes, next door is the Shangrila Plaza, and the Shoe Mart Mega Mall.
0
Votes
Room Tips
"Rooms overlooking the garden are quieter"
Read review
"Garden Wing facing the pool is highly recommended"
Read review
"1527 end room"
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"wait for renovation"
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