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The Heritage Hotel Manila

Orbitz.comUS$71*
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11/06/2017 12/06/2017
1 room 2 adults 0 children
US$103*
US$71*
US$103*
US$71*
US$80*
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The Heritage Hotel Manila
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1,872 Reviews from our TripAdvisor Community

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Showing 1,609: English reviews
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Reviewed yesterday NEW

The Heritage Hotel Manila is in a great location near the Mall of Asia. only about a mile away. The rooms were adequate but a little outdated. the rooms can probably use some updating. the breakfast buffet was nice and the nightly piano playing and singing were a great touch for evening relaxation after a long day at the mall!

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Helpful?
Thank martyj138
Reviewed 2 days ago NEW

We had a great stay experience in the hotel, the staff were excellent in customer service, the hotel is clean and well ventilated. The have plenty of options for breakfast buffet, taste good and served warm.

Review collected in partnership with Asiatravel.com
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Helpful?
Thank Gerry A
Management response:

Dear Gerry Thank you so much for the positive feedback, we truly value our guests' comments and it is these positive comments that we draw inspiration from. Rest assure that we try every day our best to give an excellent service and great customer experience. We are very pleased to inform you that renovation plans have been made and that...

Reviewed 3 days ago NEWvia mobile

We were so tired due to a cancelled flight and took the first flight the next morning. The lady named Gen was so accomodating and ensured we get a room quick. It was a pleasant stay and we will be back there in our next travels.

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Helpful?
Thank Sheila T
Management response:

Dear Sheila Thank you so much for the positive feedback, we truly value our guests' comments and it is these positive comments that we draw inspiration from. Rest assure that we try every day our best to give an excellent service and great customer experience. We are very pleased to inform you that renovation plans have been made and that...

Toms River, New Jersey
Reviewed 4 days ago NEWvia mobile

The staff is fast and getting you check-in. The many times I've stayed here the rooms have been constantly the same quality. The beds are comfortable the TV so good in the rooms have a little bit of space to relax. They had to fix my safe and replace it because it was not working properly but they did it...

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Helpful?
Thank 801stevenp
Management response:

Dear Steven Thank you so much for the positive feedback, we truly value our guests' comments and it is these positive comments that we draw inspiration from. Rest assure that we try every day our best to give an excellent service and great customer experience. We are very pleased to inform you that renovation plans have been made and that...

London, United Kingdom
Reviewed 5 days ago NEW

This hotel is convenient for the airport but is in a dodgy area. The facilities arent great and overall the place needs redecoration. Some of the staff are helpful while others seem clueless. I would stay here again but only for a night or two. For a vacation I would pick a smarter hotel in Makati.

Review collected in partnership with this hotel
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Helpful?
Thank Gizmo2005
Management response:

Dear Gizmo Thank you very much for the comments we truly appreciate feedback from our guests. Rest assure that your comments are give importance and due action. We are very pleased to let you know that renovations have been made and it is just a matter of time before our facilities and amenities are improved significantly. We look forward to...

Reviewed 5 days ago NEW

The room wasn't what we booked in the first place, we booked a room with a king size the bed, which was available when we arrived at 09;00am, We were sent away and told to return around 14;00pm, we went out for brunch at one of the local shopping mall, but when we returned at 14;30pm even though we had...

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Thank alanwM7927TV
Paranaque, Philippines
Reviewed 1 week ago

The Heritage Hotel Manila is a strategically located hotel in Pasay City , and ideal for travelers who commute around the Manila-Pasay City Areas. It is close to Makati and Manila, hence getting a taxi or other transport means will be easy since it is an accessible place to commute via public transport. The service of hotel staff is average...

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Helpful?
Thank gbm465
Reviewed 1 week ago

Service poor, very slow, lack of staff. Waited 35 mins to check-in and 20 mins to checkout. Breakfast no place to sit. Room unclean. Found old slipper under bed. nothing more to say overall very poor. If I can't comment how can I write 200 words

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Thank kaihiran
Pasig, Philippines
Reviewed 1 week ago via mobile

The room has decent amount of space. Has a view of EDSA. Near so many food choices. Near malls. The bathtub is old. The carpet looks dirty. You have to call housekeeping to deliver bathrobe and towels because the room i got did not have those in the room. The carpet going to the elevator smells funny. But all in...

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Helpful?
Thank Fritz B
Leicester, England, United Kingdom
Reviewed 1 week ago

Location, location, location - on the corner of Roxas and EDSA makes a great location for the airport and the Shoemart Mall of Asia, and attractions off Manila Bay such as the boat to Corregidor island. From a public transport point of view, I never had any problems getting taxis. If one takes a regular taxi from the airport, depending...

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Helpful?
Thank Mark I

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Heritage Hotel Manila stands at the crossroads of Metro Manila's main thoroughfares, Epifanio delos Santos Avenue (EDSA) and Roxas Boulevard. It is a daily testament to the famed glorious Manila Bay sunset. It is only fifteen minutes away from the international and domestic airports. It is also near to SM Mall of Asia reputed to be the largest shopping mall in the Philippines. A deluxe international class hotel which opened in 1994, it is a popular hotel for corporate, convention and leisure travelers. It's centrally located with easy access to two major business districts, as well as shopping, entertainment, convention and exhibition centers. The Heritage Hotel Manila is a member of Millenium & Copthorne International Limited (M & C), an international hotel group based in London with over a hundred international standard hotels spread out in 18 countries. ... more   less 

Additional Information about The Heritage Hotel Manila

Address: Roxas Boulevard, Pasay, Luzon 1300, Philippines
Region: Philippines > Luzon > Metro Manila > Pasay
Price Range: $66 - $173 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Heritage Hotel Manila 4*
Number of rooms: 450
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Hotels.com, Booking.com, Expedia, Travelocity, Asiatravel.com Holdings, Cheap Tickets, getaroom.com, Cancelon, Priceline, Travel Book Philippines, Inc., TripOnline SA, HRS and HotelQuickly so you can book your The Heritage Hotel Manila reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Heritage Hotel Pasay
The Heritage Hotel Manila Metro Manila/Pasay
Hotel Style:
#7 Luxury Hotel in Pasay
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Questions & Answers

Here's what travellers have asked, with answers from The Heritage Hotel Manila staff and other travellers.
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Questions? Get answers from The Heritage Hotel Manila staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“No minibar in room. If you turn off the lights using the master switch on the bedside cabinet it cuts the power to the mains outlets. So your phone won't charge overnight. But if you close the lights one by one the mains power stays on!”
Gizmo2005, 24 May 2017 | Read review
“maybe the suites are less worn”
4johno, 16 May 2017 | Read review
“If you will check in ask them to put you in a clean room with a nice bathroom because I had an experience once that their bathroom is not appealing almost falling apart but didn't complain . Too tired from traveling to complain. ”
summershineR, 12 May 2017 | Read review
“Rooms facing the front have more interesting views”
  • I think this toilet seat has had better days!
  • Paint on toilet seat very worn making seat look dirty
  • Bathtub is somewhat stained and looking tired
  • Nice view of bustling traffic from eighth floor, but window very dirty on outside.
ifekas, 12 May 2017 | Read review
“Book a club room”
899edi, 8 May 2017 | Read review
5 of 5
Orbitz.com
US$71* /night
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Asia TravelUS$103
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Prices are for 1 room, 2 adults
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