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Holiday Inn Manila Galleria

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676 Reviews from our TripAdvisor Community

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Showing 609: English reviews
Reviewed 5 days ago NEW

This is an excellent location, it's directly connected to the Galleria Mall and Crown Plaza on the other side, so we had many food options in our week stay. I used their business center and they were very friendly and helpful. All great people and very pleasant even passing in the hallway. The only reason I could not give this...

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Helpful?
1Thank Edward C
ManilaGalleria, Manager at Holiday Inn Manila Galleria, responded to this review

Dear Valued Guest, Thank you for your review of Holiday Inn Manila Galleria It was our pleasure to have you as our guests and I am pleased to learn that you have thoroughly enjoyed your stay, especially the location and service. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards....

Garland, Texas
Reviewed 1 week ago

This is not a fancy hotel but location is good if you are traveling North of Manila. Room is spacious and clean but elevator service is slow. Staff are very helpful and polite. Restaurants are adjacent to the hotel building, there is no shortage of food to choose from. Robinsons Galeria is also a walking distance.

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Helpful?
Thank William_Nisperos-Tx
ManilaGalleria, Manager at Holiday Inn Manila Galleria, responded to this review

Dear Valued Guest, Thank you for your review of Holiday Inn Manila Galleria It was our pleasure to have you as our guests and I am pleased to learn that you have thoroughly enjoyed your stay, especially the service, location and food options. We apologize for the inconveniences you faced during your stay, as that is not up to our...

Reviewed 2 weeks ago via mobile

Quite an old hotel. Elevator takes so long because it services all floors from parking to room floors. The room was spacious enough for a family of 4. Food wasn't so fantastic but decent. A good business hotel.

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Helpful?
Thank Ma. Clarice M
ManilaGalleria, Manager at Holiday Inn Manila Galleria, responded to this review

Dear Valued Guest, Thank you very much for your review of Holiday Inn Manila Galleria regarding your stay. It is such a relief knowing that you have enjoyed your stay despite the challenges you have encountered. We hope to have the possibility on welcoming you again soon.

Manila, Philippines
Reviewed 3 weeks ago via mobile

We stayed here on Christmas eve and overall it was awesome. Room is spacious, nice mini bar, bathroom was huge and the shower is great. It's clean with complete amenities. The king sized bed seemed to be a bit small as I've seen bigger king sized beds in other hotels. Cable tv was unstable. It goes blank and you need...

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Helpful?
Thank Arla37
ManilaGalleria, Manager at Holiday Inn Manila Galleria, responded to this review

Dear Valued Guest, We appreciate your warm words about your stay at Holiday Inn Manila Galleria. We are very happy to learn how much you have enjoyed your stay with us. We are looking forward on welcoming you back on your next visit soon.

quezon city
Reviewed 3 weeks ago via mobile

Staff although sparce was very polite, professional, friendly and accommodating. When I called in for extra toiletries, I didn't have to wait long. Room was big enough although looked old and worn. Bathroom was a bit outdated but on the plus side it had a bidet. ( stayed at a 5 star hotel which didn't have one). It was clean...

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Helpful?
Thank alias34
ManilaGalleria, Manager at Holiday Inn Manila Galleria, responded to this review

Dear Valued Guest, Thank you for your review regarding your stay at Holiday Inn Manila Galleria. We are pleased to know that you had a good overall experience despite the issue you have encountered. We hope to see you on your next visit soon.

Pasig, Philippines
Reviewed 3 weeks ago

Stayed there for my preparation for our Christmas Party. The unit is elegantly appointed; one that you would expect from a real hotel. Room is ample and clean. Bed is very comfortable, and the bath is really good. Buffet breakfast is somewhat of a mix; food was great but there were a lot of people then! 10 to 11 December...

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Helpful?
Thank GioRamos
ManilaGalleria, Manager at Holiday Inn Manila Galleria, responded to this review

Dear Valued Guest, Thank you for taking the time giving us a review regarding your stay at Holiday Inn Manila Galleria. We are happy to know that you have enjoyed your stay with us. We are looking forward on your next visit soon.

Reviewed 3 weeks ago via mobile

I booked a 2-br suite via agoda. I was surprised to see the rooms because they were bigger than expected. My family and I were happy that we picked this hotel. Breakfast was great! Accessibility to Robinsons galleria was definitely a plus. I don't mind coming back to this hotel again in the future 😊

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Helpful?
Thank Karen M
ManilaGalleria, Manager at Holiday Inn Manila Galleria, responded to this review

Dear Valued Guest, Thank you for your review of your stay at Holiday Inn Manila Galleria. We are very delighted that our room and food is to your liking. We hope to see you on your next visit soon.

Makati, Philippines
Reviewed 4 weeks ago via mobile

If you like old school hotels then this one's for you. Rooms are big and spacious. Beds are quite smaller but works. Elevators took a long time (some were under maintenance when we were there). Room keys were kind of hard to use. Had to request for new ones. Hotel staff are very accommodating and service is fast. They are...

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Helpful?
1Thank Noreen_Owen
ManilaGalleria, Manager at Holiday Inn Manila Galleria, responded to this review

Dear Valued Guest, Thank you for lending us your time on reviewing our hotel during your stay. We’re glad that you find our hotel comfortable and accommodating. The location of Holiday Inn Manila Galleria is definitely one of our advantages. We hope on seeing you visiting us again soon.

Sydney, Australia
Reviewed 5 weeks ago via mobile

Below standard for a Holiday Inn. Room was big (we had a corner room) but layout not nice, wallpaper peeling, looks like very dirty carpet. Towels not typical white. Only 3 lifts servicing the entire hotel; not enough and we had to wait a long time most of the time. Breakfast buffet was so-so. Decent choices but quality was not...

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Helpful?
1Thank EmilyO71
ManilaGalleria, Manager at Holiday Inn Manila Galleria, responded to this review

Dear Valued Guest, Thank you for your review of your stay at Holiday Inn Manila Galleria. We apologize that your stay didn’t meet your expectations. We are constantly looking to improve our service therefore your feedback is very important to us. I hope that we will have the possibility to welcome you again.

Reviewed 9 December 2016 via mobile

We booked a Penthouse suite for the whole family and expected to have the best experience as the price is quite high. We occupied the Ocampo penthouse suite and found out that the jacuzzi on the first on was out of service. The lay out of the room was good but most of the things are old and i guess...

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Helpful?
Thank tzai
ManilaGalleria, Manager at Holiday Inn Manila Galleria, responded to this review

Dear Valued Guest, Thank you for your review of Holiday Inn Manila Galleria It was our pleasure to have you as our guests and I am pleased to learn that you have thoroughly enjoyed your stay, especially the breakfast experience. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Babysitting
Official Description (provided by the hotel)
Holiday Inn Galleria Manila is a 4 star hotel in Manila, Philippines, con¬veniently located at the heart of Ortigas Center. Formerly known as the Manila Galleria Suites, this hotel in Ortigas has a total of 285 guest rooms with coffee and tea making facilities, cable TV, multi-channel radio, IDD/NDD telephone and mini-refrigerator. High speed Internet available upon request (separate payment). ... more   less 

Additional Information about Holiday Inn Manila Galleria

Address: One Asian Development Bank Avenue | Ortigas Center, Pasig, Luzon 1655, Philippines
Region: Philippines > Luzon > Metro Manila > Pasig
Price Range: $110 - $164 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Holiday Inn Manila Galleria 4*
Number of rooms: 285
Reservation Options:
TripAdvisor is proud to partner with Travelocity, IHG, Booking.com, Hotels.com, Expedia, Orbitz and Hotwire so you can book your Holiday Inn Manila Galleria reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Manila Galleria Hotel Pasig
Manila Holiday Inn
Holiday Inn Manila Galleria Pasig, Metro Manila, Philippines
Hotel Style:
#4 Spa Hotel in Pasig
#5 Luxury Hotel in Pasig
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Manila Galleria staff and other travellers.
4 questions
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West New York, New Jersey
Sydney, Australia

The manager holiday inn.

As a reply to your comments re my post, how many chances do u think someone should give your hotel??. I stayed in the holiday inn the previous year and their was a fire in Robinson's mall, the hotel was evacuatet but no one told me I was staying on one of the top floors their was no alarm no phone call to let us know their was a problem. The only way I knew their was a fire I seen and heard all the emergency vehicles downstairs so i went to investigate. I was in the foyer for an hour and people were still coming down to see what was happening. Bad luck if the fire made it to the hotel and anyone in the hotel that wasn't notified due to the hotel not having a working fire alarm died, god forbid. when we went back to our room it smelt like smoke , fair enough to say this was out of your control I understand that but all my cloths needed washing they smelt like smoke and the management had the same head in the sand approach say nothing and hope it goes away. Personally I wasn't looking for anything other than an apology or a small note under my door saying sorry for the inconvenience but nothing came. Also the staff wasn't very helpful on my stay this occasion they seem to be always busy entertaining themselves with each other or eating food they have hidden in draws! Don't they get a break for lunch. I would not normally choose this hotel but the last two years the crowne plaza was booked out so we thought the holiday inn would have and above average rooms and service for the price you charge but not so, I even had to stay at the Malayan across the road for the first two days waiting for a room to become available. It offered better service and rooms on par with your hotel at half the price!!. I am looking to stay in pasig for this coming September for four weeks but haven't decided if i should stay at the crowne plaza or Marco polo its just a few dollars more, Mark mhurrell.

over a year ago

See all questions (4)

Questions? Get answers from Holiday Inn Manila Galleria staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Lots of traffic because of mall, choose a higher floor. Rooms are nice.”
 of 5 bubbles 892edwardc, 14 Jan 2017 | Read review
“Upper floors and away from the elevators.”
 of 5 bubbles William_Nisperos-Tx, 6 Jan 2017 | Read review
“go high for quiet, but beware time for elevators to get to you”
 of 5 bubbles 10MikeF10, 14 Nov 2016 | Read review
“Rooms at the upper floor provide a nice view of the metropolis”
 of 5 bubbles CarminaE_12, 18 Oct 2016 | Read review
“maybe having a room with the pool view is better than seeing the traffic and crowded people in the city view”
 of 5 bubbles snoopyNY, 12 Oct 2016 | Read review
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