We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! Find and book your ideal hotel on TripAdvisor — and get the lowest prices

Holiday Inn Manila Galleria

Show Prices
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Compare best prices from top travel sites
and 3 more sites!
Professional photos
Holiday Inn Manila Galleria
View Map
{"scriptFlags":null,"containerClass":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"]}}
Add Photo Write a Review

666 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Holiday Inn Manila Galleria
See the most recent reviews
Showing 599: English reviews
Reviewed 24 March 2014 via mobile

It is no longer a surprise for me and my boyfriend every time we stay in Holiday Inn here in Ortigas. Either one of our room fixtures doesn't work or that we have our keys nlt working before we check out. What is the use of the front desk people calling your room 3 hours before your check out time,...

 Report
Helpful?
Thank Àïmêë W
Aimee L, Public Relations Manager at Holiday Inn Manila Galleria, responded to this review

Dear Valued Guest, We are grateful for spending your time to share with us your recent experience. We would like to thank you for your loyalty and for choosing to stay at Holiday Inn Manila Galleria because of our location and the convenience the it offers. However, we deeply regret that you weren't 100% satisfied with your stay. Prior your...

Mumbai
Reviewed 21 March 2014

Comfortable Stay. Nice Clean Rooms. Courteous Staff. Breakfast is lavish, Bar one ( bar) has Live performance which keeps you company apart from International Crowd. It is right next to a mall which proves a good Shopping option as well. I enjoyed the stay. But would wish if the Hotel is renovated with newer facilities, better furniture as well. Would...

 Report
Helpful?
Thank Akshit D
Aimee L, Public Relations Manager at Holiday Inn Manila Galleria, responded to this review

Dear Valued Guest, We appreciate the time you spent to share your feedback about our hotel. We are very much pleased that you are happy with your stay especially on the hotel's bar and direct access to the mall. We are pleased to inform you that we are gradually improving our facilities starting with our elevators by late this year....

Bangkok, Thailand
Reviewed 19 March 2014

The bed is fine but the furnishings and the dimly-lit bathroom are so very dated. The hotel should invest in refurbishing the bathroom at least. The good thing about this hotel is its location - next to the mall and very near offices in the Ortigas area. Housekeeping is so inefficient. They did not replenish the tissue paper that ran...

 Report
Helpful?
Thank JPBKK
Aimee L, Public Relations Manager at Holiday Inn Manila Galleria, responded to this review

Dear Valued Guest, We are grateful for the time you spent to share with us your recent experience. Allow me first to thank you for choosing to stay with us and appreciating our hotel's strategic location and direct access to the mall. Regarding our housekeeping services, we apologize for not meeting your expectations and for the inconvenience this may have...

Kelkheim (Taunus), Germany
Reviewed 16 March 2014

Room is acceptable. The cleanliness is good. The front desk staff are untrustworthy and unscrupulous. They are deceitful. Pay attention to your hotel billing. After a week of stay...I tried to book another week stay, but they would like to charge me primo price for the same room or a room with a rooftop view. One would think consideration for...

 Report
Helpful?
2Thank D W
Aimee L, Public Relations Manager at Holiday Inn Manila Galleria, responded to this review

Dear Valued Guest, Thank you for taking your time to share your reviews via Trip Advisor. I am deeply saddened knowing about your feelings during your recent stay with us. Rest assured that it wasn't the intention of our staff to make you feel that way. Please do accept my sincerest apologies on behalf of the team for any inconvenience...

Yokohama, Japan
Reviewed 9 March 2014

The room is clean and enough big; a shopping mall is directly connected to the hotel; you find a convenience store across a street. I booked a single room with a king size bed; however, it is actually not available. A room with small size two beds and a desk is located separatedly from the bed room. If you are...

 Report
Helpful?
Thank nisizaki
Aimee L, Public Relations Manager at Holiday Inn Manila Galleria, responded to this review

Dear Valued Guest, Thank you so much for taking the time to write about your recent stay with us. It is pleasing to know that you appreciate our clean and spacious rooms and that you enjoyed our hotel’s location. We appreciate your comments regarding our room reservation process. Guest satisfaction is our main concern and through your feedback, we are...

Pasig, Philippines
Reviewed 9 March 2014

What I like most about Holiday Inn is it's accessibility. It has direct exit to Robinsons Galleria. So whatever you need, food, medicine or shop for emergency outfit, it is just few walks to the mall. Very convenient! Customer service is as expected, excellent! Food is also great. The only downside is my room is outdated. It feels a little...

 Report
Helpful?
Thank Shan_0730
Aimee L, Public Relations Manager at Holiday Inn Manila Galleria, responded to this review

Dear Ms. Anne, Thank you very much for taking the time to comment on your recent stay with us. At Holiday Inn Manila Galleria, we strive to make sure our guests have the best experience while they are staying with us and we are very happy to know that you were pleased with our location and excellent customer service. We...

Melbourne
Reviewed 5 March 2014

If you are coming to Manila to shop for bargains then the Holiday Inn Manila Galleria is convenient. Let’s face it, Manila traffic is to be avoided. Even at the best of times you need to decide what you want to do in this grand city. The Holiday Inn is conveniently located within the Robinsons Galleria Shopping Centre and that...

 Report
Helpful?
Thank Robyn12
Aimee L, Public Relations Manager at Holiday Inn Manila Galleria, responded to this review

Dear Robyn12, Thank you for posting such a positive review of your recent stay with us. We appreciate your comments regarding our convenient location. Our hotel’s location is indeed an advantage for our guests to avoid the Manila traffic as we are directly connected to Robinsons Galleria and a few minutes away from Greenhills Shopping Center. We will be happy...

Bishops Stortford, United Kingdom
Reviewed 2 March 2014

The staff at the hotel were lovely and extremely welcoming. The room was perfect. The location is great for business, restaurants and shopping. I really enjoyed my short business visit with them and would recommend this hotel.

 Report
Helpful?
Thank Stewart M
Aimee L, Public Relations Manager at Holiday Inn Manila Galleria, responded to this review

Dear Mr. Stewart, It is indeed satisfying to know that our rooms and facilities met your needs and standard. Our goal is to provide our guest with the most comfortable and satisfying stay. Your recommendation is valuable to us. It warms our hearts knowing that our hard work is appreciated and this inspires us to do better. Rest assured that...

Reviewed 25 February 2014

My boyfriend, his family and I stayed in this hotel for 2 nights at the beginning of out holiday in the Philippines. The staff were lovely, the rooms were really nice, spacious and very clean. The breakfast each morning was also great, with a nice selection of hot and continental foods. It was very close to a mall, and also...

 Report
Helpful?
Thank Jodie F
Aimee L, Public Relations Manager at Holiday Inn Manila Galleria, responded to this review

Dear Ms. Jodie, Thank you for your positive feedback. We are truly honored that you chose to spend the start of your holidays at Holiday Inn Manila Galleria and we are happy to be part of an unforgettable vacation.We strive to make sure our guests have the best experience while they are staying with us and we are pleased to...

Manila, Philippines
Reviewed 18 February 2014

I thought the room was going to be small but I was surprised to see that the room we were assigned is spacious. What I like best is that there is a mall access. There are a lot of restaurants in the mall where one can eat or lounge around. The breakfast is average but the service in the restaurant...

 Report
Helpful?
Thank Jas L
Aimee L, Public Relations Manager at Holiday Inn Manila Galleria, responded to this review

Dear Mr. Jas, It is a pleasure to be of service and it is wonderful to hear that you enjoyed your stay with us. We are glad that you found our rooms spacious. At Holiday Inn Manila Galleria, we always do our best to offer comfortable and friendly accommodations. We are happy knowing that the hotel’s amenities and facilities have...

659 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (323)
Viewed
Room/Suite (103)
Viewed
View from Room (36)
Viewed
Bathroom (27)
Viewed
Hotel & Grounds (23)
Viewed
Pool/Beach Area (6)
Viewed
Dining (12)
Viewed
Business Centre/Function Rooms (1)
Viewed
Other (115)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (245)
Viewed
Amenities (7)
Viewed
Deluxe Room (36)
Viewed
Pool (15)
Viewed
Dining (28)
Viewed
The Hotel (34)
Viewed
Twin Premier Room (36)
Viewed
Two Bedroom Suite (89)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (91)
Viewed
Room/Suite (41)
Viewed
Business Centre/Function Rooms (4)
Viewed
Hotel & Grounds (16)
Viewed
Pool/Beach Area (3)
Viewed
Dining (8)
Viewed
Bathroom (5)
Viewed
Other (14)
Check In Check Out
Hotels you might also like...
Also consider these accommodations in or near Pasig
0.5 km away
Marco Polo Ortigas Manila
1.0 km away
The Linden Suites
The Linden Suites
#5 of 20 in Pasig
659 reviews
0.2 km away
Crowne Plaza Manila Galleria
Crowne Plaza Manila Galleria
#4 of 61 in Quezon City
757 reviews
Show Prices
Show Prices
Show Prices
0.3 km away
Oakwood Premier Joy - Nostalg Center Manila
0.5 km away
Discovery Suites
Discovery Suites
#3 of 20 in Pasig
641 reviews
1.9 km away
Privato Hotel Manila
Privato Hotel Manila
#4 of 20 in Pasig
316 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Airport Transportation
  • Babysitting
Official Description (provided by the hotel)
Holiday Inn Galleria Manila is a 4 star hotel in Manila, Philippines, con¬veniently located at the heart of Ortigas Center. Formerly known as the Manila Galleria Suites, this hotel in Ortigas has a total of 285 guest rooms with coffee and tea making facilities, cable TV, multi-channel radio, IDD/NDD telephone and mini-refrigerator. High speed Internet available upon request (separate payment). ... more   less 

Additional Information about Holiday Inn Manila Galleria

Address: One Asian Development Bank Avenue | Ortigas Center, Pasig, Luzon 1655, Philippines
Region: Philippines > Luzon > Metro Manila > Pasig
Price Range: $127 - $196 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Holiday Inn Manila Galleria 4*
Number of rooms: 285
Reservation Options:
TripAdvisor is proud to partner with IHG, Hotels.com, Booking.com, Travelocity, Odigeo and Priceline so you can book your Holiday Inn Manila Galleria reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Manila Galleria Hotel Pasig
Manila Holiday Inn
Holiday Inn Manila Galleria Pasig, Metro Manila, Philippines
Hotel Style:
#4 Spa Hotel in Pasig
#5 Luxury Hotel in Pasig
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Manila Galleria staff and other travellers.
3 questions
Ask a question
Sydney, Australia

The manager holiday inn.

As a reply to your comments re my post, how many chances do u think someone should give your hotel??. I stayed in the holiday inn the previous year and their was a fire in Robinson's mall, the hotel was evacuatet but no one told me I was staying on one of the top floors their was no alarm no phone call to let us know their was a problem. The only way I knew their was a fire I seen and heard all the emergency vehicles downstairs so i went to investigate. I was in the foyer for an hour and people were still coming down to see what was happening. Bad luck if the fire made it to the hotel and anyone in the hotel that wasn't notified due to the hotel not having a working fire alarm died, god forbid. when we went back to our room it smelt like smoke , fair enough to say this was out of your control I understand that but all my cloths needed washing they smelt like smoke and the management had the same head in the sand approach say nothing and hope it goes away. Personally I wasn't looking for anything other than an apology or a small note under my door saying sorry for the inconvenience but nothing came. Also the staff wasn't very helpful on my stay this occasion they seem to be always busy entertaining themselves with each other or eating food they have hidden in draws! Don't they get a break for lunch. I would not normally choose this hotel but the last two years the crowne plaza was booked out so we thought the holiday inn would have and above average rooms and service for the price you charge but not so, I even had to stay at the Malayan across the road for the first two days waiting for a room to become available. It offered better service and rooms on par with your hotel at half the price!!. I am looking to stay in pasig for this coming September for four weeks but haven't decided if i should stay at the crowne plaza or Marco polo its just a few dollars more, Mark mhurrell.

over a year ago

See all questions (3)

Questions? Get answers from Holiday Inn Manila Galleria staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“go high for quiet, but beware time for elevators to get to you”
 of 5 bubbles 10MikeF10, 14 Nov 2016 | Read review
“Rooms at the upper floor provide a nice view of the metropolis”
 of 5 bubbles CarminaE_12, 18 Oct 2016 | Read review
“maybe having a room with the pool view is better than seeing the traffic and crowded people in the city view”
 of 5 bubbles snoopyNY, 12 Oct 2016 | Read review
“Corner room provides an excellent view.”
 of 5 bubbles LenJ375, 18 Sep 2016 | Read review
“Directly connected to Robinson's Galleria Mall.”
 of 5 bubbles samboypasag, 15 Sep 2016 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay