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Holiday Inn Manila Galleria

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Holiday Inn Manila Galleria
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676 Reviews from our TripAdvisor Community

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Showing 609: English reviews
Portland, Oregon
Reviewed 29 April 2014

If you're vacationing or doing business in the Ortigas area, this is a good hotel to consider. I like staying in this hotel because it's connected to a major shopping center. You don't have to walk out in the heat to get there. If you feel like eating local food, the shopping center provides many options and at lower cost...

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Helpful?
Thank jetters888
Aimee L, Public Relations Manager at Holiday Inn Manila Galleria, responded to this review

Dear valued Guest, Thank you for wonderful feedback about your stay with us. We are truly grateful that you appreciate our facilities and services. Our location is one of of our key features and we are glad that you made the most out of your stay by maximizing the convenience it offers. Our team was happy to serve you and...

Jeddah, Saudi Arabia
Reviewed 29 April 2014

I was planning gto stay 8 nights, but I only couldn't stay more than 3 nights, the hotel price seems reasonable for Manila, but actually the hotel carpet all over not clean, there were only 3 elevators and sometimes we waited more than 10 min to use it all the ferniture is really very old and in bad shape, the...

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Helpful?
Thank Waheed A
Aimee L, Public Relations Manager at Holiday Inn Manila Galleria, responded to this review

Dear Valued Guest, Thank you for sharing your comments. We are deeply saddened that you weren't pleased with your stay with us. We would like to apologize if we felt short of your expectations. I'm pleased to inform you that we will be upgrading our elevators later this year. As for our location, we are situated at the commercial district...

Yokohama, Japan
Reviewed 27 April 2014

Looks New hotel with clean inside and out. Good breakfast choice. Good view with high floor. Holiday Inn which capable to compete with near by Intercon both value and price.

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Helpful?
Thank VeryFrequentTravelle
Aimee L, Public Relations Manager at Holiday Inn Manila Galleria, responded to this review

Dear Valued Guest, Thank you for taking your time to share your positive comments about your experience via TripAdvisor. I believe you are referring to our sister hotel, the Holiday Inn and Suites Makati. On behalf of Holiday Inn and Suites Makati, we are pleased to hear of this and I'll be glad to share this wonderful news to them....

London, England, United Kingdom
Reviewed 26 April 2014

Great location and value for money, roof top pool was brilliant, Good size and clean rooms,very comfortable and friendly staff, I can recommend the club lounge, snacks and a drinks and great view of Manilla. Will stay there again.

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Helpful?
Thank Martin C
Aimee L, Public Relations Manager at Holiday Inn Manila Galleria, responded to this review

Dear valued Guest, Thank you for taking your time to share your wonderful experience at our hotel via Trip Advisor. We are already excited with the thought of your return. We look forward to welcome you again. Sincerely, Public Relations Manager

Reviewed 25 April 2014

H inn galleria manila is the place to stay if you wanna feel you did not leave home. you stay rested and feel pampered by the staff. its proximity to the mall is a plus factor and the rooms are large and spacious.

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Helpful?
1Thank AGANTON
Aimee L, Public Relations Manager at Holiday Inn Manila Galleria, responded to this review

Dear Valued Guest, Thank you for taking your time to share your wonderful feedback via TripAdvisor. To say that Holiday Inn Manila Galleria is your home away from home is a priceless comment that we cherish. We are grateful that you appreciate, our hotel's spacious rooms and its ideal location. It is our pleasure to serve you and we do...

Manila, Philippines
Reviewed 23 April 2014

This property has a good location and the rooms are nice and spacious. It's a shame that they haven't maintained the state of the rooms. I believe some of the furniture could still be from when the hotel opened in the early 2000's. They did some small upgrades such as installing flat screen TVs. The lifts feel cramped due to...

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Helpful?
1Thank jayEmTraveller
Aimee L, Public Relations Manager at Holiday Inn Manila Galleria, responded to this review

Dear Valued Guest, Thank you for taking your time to share your recent experience with us. We are happy to share with you that the hotel has already a plan of gradually improving our facilities. We started first with the bathroom facilities and the TVs. Now, we are already working on replacing our elevators. Target of completion will be late...

Singapore, Singapore
Reviewed 10 April 2014

We stayed at the Holiday Inn Manila Galleria for one night during our brief stop in Manila for a sporting event. After negotiating the traffic from the Ninoy Aquino International Airport, we arrived at the hotel. Bags were picked up by the bell hops and we were ushered into the warm double volume lobby. Check in was quick and we...

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Helpful?
1Thank Jamie575
Aimee L, Public Relations Manager at Holiday Inn Manila Galleria, responded to this review

Dear Valued Guest, Thank you for sharing your comment via Trip Advisor. I am pleased that you appreciate the size of our room, amenities, breakfast selections and direct mall access. However, we regret that despite of all your positive feedback, you were not one hundred percent satisfied with your stay. We would like to apologize for the inconvenience this may...

Dumaguete City, Philippines
Reviewed 8 April 2014

Holiday Inn was no surprise for me. Being an international hotel name, my expectations were high but they exceeded my expectations making me delighted and making me want to stay here every time I travel. My stay was typical but what makes Holiday Inn different from the rest is the service that they give and offer. Over all, it was...

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Helpful?
Thank gabbyjay2014
Aimee L, Public Relations Manager at Holiday Inn Manila Galleria, responded to this review

Dear Valued Guest, Thank you for your kind words about our hotel. As a Holiday Inn brand in the Philippines, it is important for us to deliver a consistent brand experience. I am delighted to read your review. I will be happy to share this to the team. This would surely boost our confidence and inspire us to keep doing...

Ungasan, Indonesia
Reviewed 8 April 2014

it's good to stay for vacation. can go to shopping cuz mall's directly connected w hotel. how continent!! haha especially the good thing about Holiday Inn is kind staffs and services compare w other hotels in that area. and there's Chinese restaurant. it's the best chinese restaurant ever in the Manila. so fresh and yammmmmyyyyyyyyyy. btw when you select the...

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Helpful?
Thank lololol708
Aimee L, Public Relations Manager at Holiday Inn Manila Galleria, responded to this review

Dear Valued Guest, Thank you for taking your time to share with us your wonderful experience. We are delighted to know that you were happy with your stay. Our direct mall access is well loved by our guests because of the convenience it offers. Also, we are pleased to know that you were able to try Xin Tian Di -...

Singapore, Singapore
Reviewed 7 April 2014

Dear General Manager I am a PC Platinum member staying at IHG hotels up to 50-70 nights annually for the past 20 years. I made a booking to stay from 16 to 19 April. After I received the email confirmation for the reservation, I wrote in to ask to be allowed to check in earlier at 10am if possible. To...

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Helpful?
2Thank LeatherTraveller
Aimee L, Public Relations Manager at Holiday Inn Manila Galleria, responded to this review

Dear Valued Guest, Thank you for sending us your feedback. We wish to get in touch with you. Please do email me or our Quality Officer at misha.serania@ihg.com and I will personally forward your comments to our General Manager. Looking forward to hearing from you soon. Regards, Public Relations Manager

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Babysitting
Official Description (provided by the hotel)
Holiday Inn Galleria Manila is a 4 star hotel in Manila, Philippines, con¬veniently located at the heart of Ortigas Center. Formerly known as the Manila Galleria Suites, this hotel in Ortigas has a total of 285 guest rooms with coffee and tea making facilities, cable TV, multi-channel radio, IDD/NDD telephone and mini-refrigerator. High speed Internet available upon request (separate payment). ... more   less 

Additional Information about Holiday Inn Manila Galleria

Address: One Asian Development Bank Avenue | Ortigas Center, Pasig, Luzon 1655, Philippines
Region: Philippines > Luzon > Metro Manila > Pasig
Price Range: $108 - $164 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Holiday Inn Manila Galleria 4*
Number of rooms: 285
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Travelocity and IHG so you can book your Holiday Inn Manila Galleria reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Manila Galleria Hotel Pasig
Manila Holiday Inn
Holiday Inn Manila Galleria Pasig, Metro Manila, Philippines
Hotel Style:
#3 Spa Hotel in Pasig
#4 Luxury Hotel in Pasig
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Manila Galleria staff and other travellers.
4 questions
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West New York, New Jersey
Sydney, Australia

The manager holiday inn.

As a reply to your comments re my post, how many chances do u think someone should give your hotel??. I stayed in the holiday inn the previous year and their was a fire in Robinson's mall, the hotel was evacuatet but no one told me I was staying on one of the top floors their was no alarm no phone call to let us know their was a problem. The only way I knew their was a fire I seen and heard all the emergency vehicles downstairs so i went to investigate. I was in the foyer for an hour and people were still coming down to see what was happening. Bad luck if the fire made it to the hotel and anyone in the hotel that wasn't notified due to the hotel not having a working fire alarm died, god forbid. when we went back to our room it smelt like smoke , fair enough to say this was out of your control I understand that but all my cloths needed washing they smelt like smoke and the management had the same head in the sand approach say nothing and hope it goes away. Personally I wasn't looking for anything other than an apology or a small note under my door saying sorry for the inconvenience but nothing came. Also the staff wasn't very helpful on my stay this occasion they seem to be always busy entertaining themselves with each other or eating food they have hidden in draws! Don't they get a break for lunch. I would not normally choose this hotel but the last two years the crowne plaza was booked out so we thought the holiday inn would have and above average rooms and service for the price you charge but not so, I even had to stay at the Malayan across the road for the first two days waiting for a room to become available. It offered better service and rooms on par with your hotel at half the price!!. I am looking to stay in pasig for this coming September for four weeks but haven't decided if i should stay at the crowne plaza or Marco polo its just a few dollars more, Mark mhurrell.

over a year ago

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Questions? Get answers from Holiday Inn Manila Galleria staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Lots of traffic because of mall, choose a higher floor. Rooms are nice.”
 of 5 bubbles 892edwardc, 14 Jan 2017 | Read review
“Upper floors and away from the elevators.”
 of 5 bubbles William_Nisperos-Tx, 6 Jan 2017 | Read review
“go high for quiet, but beware time for elevators to get to you”
 of 5 bubbles 10MikeF10, 14 Nov 2016 | Read review
“Rooms at the upper floor provide a nice view of the metropolis”
 of 5 bubbles CarminaE_12, 18 Oct 2016 | Read review
“maybe having a room with the pool view is better than seeing the traffic and crowded people in the city view”
 of 5 bubbles snoopyNY, 12 Oct 2016 | Read review
5 of 5
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