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Richmonde Hotel Ortigas

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Richmonde Hotel Ortigas
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326 Reviews from our TripAdvisor Community

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Showing 306: English reviews
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 week ago via mobile

Well I just missed the classic service this hotel provides. Specially the friendly waiters ready to accommodate requests. Although their manager is very warm and diligent... a bad waiter who seems irate with requests smashes it all. I guess he must be tired and needs to rest. Well who cares? However the gym crew are very welcoming... feels like old... More 

Thank Nelson J
RHManagement, Manager at Richmonde Hotel Ortigas, responded to this review

Dear Nelson J, We greatly appreciate your review of our hotel’s services. On behalf of the hotel management, we sincerely apologize if you received a less than satisfactory service from our wait staff. Please be assured that we have reminded all our employees, especially our restaurant attendants to consistently extend warm and courteous service to our guests at all times.... More 

Taipei, Taiwan
Level Contributor
30 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 1 week ago via mobile

First time in Philippines, stay here for 4 nights. The hotel is near Mega and other shopping mall, and is close to offices I am visiting (walkable distance to where PSE used to be) I had the room only package so not sure if the breakfast is good or not, but I had breakfast at the cafe in the lobby,... More 

Thank wendywang1016
RHManagement, Manager at Richmonde Hotel Ortigas, responded to this review

Dear wendywang1016, Thank you very much for sharing your review. We are delighted to be your choice of hotel on your first stay in the Philippines. We are also glad to know that you enjoyed our convenient location, as well as our pastries available at the Lobby Cafe. We hope you had a great time and we look forward to... More 

Olongapo, Philippines
Level Contributor
47 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 2 weeks ago

We have been staying here for the last 15 years. Just a comfy hotel with all the perks and amenities. Rooms are big with comfy beds and ice cold aircon. Swimming pool is heated and very nice for a relaxing swim. They also have a spa. The breakfast buffet is one of the better ones in town and free with... More 

Thank Steve H
RHManagement, Manager at Richmonde Hotel Ortigas, responded to this review

Dear Steve H, Thank you very much for your continued patronage of our hotel. It is always our pleasure to be of service to you throughout these years. We hope you have made many memorable moments in our hotel. We are also grateful also for your appreciation of our guest room’s facilities, breakfast buffet, and pool. Do know that we... More 

Level Contributor
9 reviews
3 hotel reviews
Reviewed 3 weeks ago via mobile

Clean, has friendly yet non-nosy staff, and served good food for their free breakfast buffet. Booked their Superior Room which is included in their halloween promo. Spacious room, has 2 pairs of disposable slippers provided, safe box, cable t.v., and the bathroom comes with a single bathtub though their free wifi connection is only limited to a maximun of 2... More 

Thank Maureen P
RHManagement, Manager at Richmonde Hotel Ortigas, responded to this review

Dear Maureen P, Thank you for posting your review of our hotel. We are glad to know that you liked our facilities and services. It was our pleasure to celebrate last Halloween with you. We hope to provide you with even better quality service and more attractive promos in the future. Sincerely, Jorold Montelibano Director of Operations More 

Quezon City, Philippines
Level Contributor
80 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 4 weeks ago

I checked in late as the trip was unplanned. I walked in and was offered a room in a smoking floor. I never realized that the room in a smoking floor would strongly smell of cigarette. My bad I guess.The room is ok but a bit small for the price. It is well equipped and the staff are generally warm... More 

Thank iGURUt
RHManagement, Manager at Richmonde Hotel Ortigas, responded to this review

Dear iGURUt, Thank you for choosing our hotel during your trip and for sharing your review with us. We hope you were still able to have a comfortable stay despite being given a smoking room. Should you prefer a non-smoking room on your next stay, you may let our reservations staff know of your preference upon booking and we will... More 

Phnom Penh, Cambodia
Level Contributor
138 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 25 October 2016

The location is perfect. Very near the main activities in town, from shopping to good food. The bar is awesome, nice soothing music with really cold beer. The staffs are efficient and the price is reasonable too. I have no complaint over the overall package offered by this hotel

Thank Concierge3725
RHManagement, Manager at Richmonde Hotel Ortigas, responded to this review

Dear Concierge3725, Thank you for sharing your feedback with us. We are delighted to know that you liked spending time at The Exchange Bar and that you enjoyed our convenient location. Please be assured that we shall keep doing our best to provide value for money packages to those who are visiting the Ortigas area. We look forward to seeing... More 

Kuala Lumpur, Malaysia
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 24 October 2016

This hotel setting is quite old. Not sure if it is meant to be classic? Personally, I think the room is too dark. I get quite disturbed by the window as it has the kind of tinting which reflects the inside of the room at night. I usually love to draw open the curtain but with this hotel, my curtain... More 

Thank Apple L
RHManagement, Manager at Richmonde Hotel Ortigas, responded to this review

Dear Apple L, Thank you very much for sharing your review of our hotel. We are pleased to know that you liked our swimming pool. Hopefully, you will get the chance to take a dip in and also try other Health Club facilities in the future. We regret to hear that you had concerns with the reflection from the window.... More 

Caloocan, Philippines
Level Contributor
37 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 23 October 2016 via mobile

It's been a while since my last stay in this hotel and I must say I'm still impressed. First, the front desk officer named Giro has been helpful in getting the room I want - non-smoking Queen-sized bed on high floor. Second, the room looks okay, although it will help if they do some refurbishments. Third, the steam and sauna... More 

Thank Benedict U
RHManagement, Manager at Richmonde Hotel Ortigas, responded to this review

Dear Benedict U, Thank you very much for sharing your review of our hotel and your kind commendation of our staff. We are delighted to know that you enjoyed our facilities and services, such as our sauna and heated indoor pool. You might be interested to know that we are already in the process of refurbishing some of our rooms.... More 

Mandaluyong, Philippines
Level Contributor
169 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 2 October 2016 via mobile

Terrible service. I will not come back again. Poor checkin took awhile almost an hour though it's not a peak hour. I'd rather stay on another nearby hotel that starts with an S with good service and great hospitality.

1 Thank nEoR3n
RHManagement, Manager at Richmonde Hotel Ortigas, responded to this review

Dear nEoR3n, We appreciate your feedback on our hotel. It is our vision to provide value for money service to all our guests. Hence, we truly regret if you were dissatisfied with our services, especially during your check-in. To help us deliver better customer service, we would appreciate if you could provide us with further details of your stay and... More 

Travellers are raving about these Pasig hotels

Level Contributor
21 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 20 September 2016 via mobile

We made reservations for a conference room for a Planning session and an overnight stay with some of the members of the team. The conference room is huge, there was a kitchenette which we didn't expect not needed. The buffet lunch has a great selection of food and everything tastes great. The suite where we stayed is also huge, it... More 

Thank Elleina R
RHManagement, Manager at Richmonde Hotel Ortigas, responded to this review

Dear Elleina R, Thank you for sharing your experience with us. We are glad to be your venue of choice for your planning session. It likewise pleases us to hear that you enjoyed not only your function room and meals, but also your overnight stay together with your colleagues. We will definitely look forward to being of service to you... More 

190 photos of this hotel

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Room/Suite (25)
Hotel & Grounds (30)
Bathroom (4)
Dining (9)
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All Management Photos (24)
Pool/Beach Area (1)
Hotel & Grounds (6)
Room/Suite (6)
Dining (8)
Business Centre/Function Rooms (3)
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  • Room Service
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Free Breakfast
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Airport Transportation
  • Dry Cleaning
  • Multilingual Staff
  • Conference Facilities
  • Free Parking
  • Free Breakfast
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
At the heart of Pasig City’s Ortigas Center stands Richmonde Hotel Ortigas. Its proximity to corporate destinations, shopping & entertainment centers, and the major thoroughfares, gives the hotel an edge in location. Its interiors bring the classic comforts of home amidst five-star luxuries & modern conveniences. And with the staff’s ever gracious service, The Richmonde is THE place to come home to. ... more   less 

Additional Information about Richmonde Hotel Ortigas

Address: 21 San Miguel Avenue | Ortigas Center, Pasig, Luzon 1600, Philippines
Region: Philippines > Luzon > Metro Manila > Pasig
Price Range: $101 - $201 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Richmonde Hotel Ortigas 4*
Number of rooms: 210
Reservation Options:
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Also Known As:
Richmonde Hotel Pasig
Richmonde Hotel Ortigas Pasig, Metro Manila, Philippines
Hotel Style:
#7 Luxury Hotel in Pasig
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Questions & Answers

Here's what travellers have asked, with answers from Richmonde Hotel Ortigas staff and other travellers.
7 questions
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Questions? Get answers from Richmonde Hotel Ortigas staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for rooms with road / front views”
 of 5 bubbles taptieg24, 26 Jul 2016 | Read review
“Good foe couples”
 of 5 bubbles eduardrivera1, 10 Jul 2016 | Read review
“higher floor rooms fronting the main road”
 of 5 bubbles TennVee, 20 Jun 2016 | Read review
“Likely all the rooms are very good. Facing the north and no complaints.”
 of 5 bubbles billjonna, 28 May 2016 | Read review
“Rooms in 15 floor & above gives you best view”
 of 5 bubbles JatzDhillon, 7 Feb 2016 | Read review
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