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Ace Hotel & Suites

CancelonUS$69*
View Deal
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$94*
US$69*
Great Deal
US$92*
US$92*
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Ace Hotel & Suites
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231 Reviews from our TripAdvisor Community

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Showing 229: English reviews
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Obando, Philippines
Reviewed 5 days ago NEW

Came with my special someone to unwind and to celebrate an occasion. In summary: totally delighted, worth every peso spent. Check in and Checkout was flawless. We were even welcomed by a handwritten note upon entering the room left by Housekeeping. This was definitely a nice personal touch, considering that Housekeeping always have a lot to attend to. The management...

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Helpful?
Thank lurkernomore11
ACEWATERSPA, Manager at Ace Hotel & Suites, responded to this review

Dear lurkernomore11, We thank you for your positive feedback and ensure that this will be well shared to the team. Our goal is to make all our guest experience that staycation of relaxation wherein for you it has been accomplished. We are looking forward on your next stay. Thank you again. Best Regards, The Management

Philippines
Reviewed 1 week ago NEWvia mobile

My family stayed in the hotel for 1 night, so far everything was handled smoothly from arrival to departure. The room was great, welcome amenities personally handled by Grace ( Exec. Housekeeper) was overwhelming. She even welcome and greeted us upon arrival in the hotel. Breakfast buffet was also good, I personally enjoyed the soup, beef tapa and chicken teriyaki....

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Helpful?
Thank Alrine Z
ACEWATERSPA, Manager at Ace Hotel & Suites, responded to this review

Dear Alrine Z, It is our pleasure also that you have chosen Ace Hotel & Suites as your staycation venue for your Family. The Small points you have manage to share are the reason why we have you as our guest, Knowing how is the team so far and what more shall we put into action everyday. We hope on...

Reviewed 1 week ago via mobile

It was my 2nd time to stay in Ace Hotel, last visit was 2015, I don't remember the floor of the room where we stayed, but this time the room that was given to my family and I was at the 17th floor. The spa experience is still good, even my family enjoyed it. Our room was 2 bedroom suite,...

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Helpful?
Thank Lyn V
ACEWATERSPA, Manager at Ace Hotel & Suites, responded to this review

Dear Ms. Lyn V, We would like to thank you for choosing Ace hotel & Suites as your staycation venue for you and your family. These particular concerns you have shall be given attention as we understand your point. Concerned Department/s shall be notified and improve with corresponding alternatives. Again, We look forward in seeing you again here. Thank you...

Manila, Philippines
Reviewed 1 week ago

Arrived before 2PM and the place was jam packed! The check-in counters were full and we had to wait for our turn for a few minutes. There was a jar of Iced Tea which served as a Welcome Drink - it was good, by the way. For a place which claims to be a place for relaxation, the lobby area...

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Helpful?
Thank JennyveeDimaano
ACEWATERSPA, Manager at Ace Hotel & Suites, responded to this review

Dear JennyveeDimaano, We would like to say thank you for sharing your experience during the Mothers Day celebration you had at Ace Hotel & Suites. The concerns that you have brought was informed already with the departments that shall take action for the Maintenance part. For the suggestions that you've made, We will note down and ensure to discuss it...

Reviewed 3 weeks ago

A great place for staycation. A peaceful and perfect place to pamper ourselves in the middle of the busy Ortigas District. Customer service is excellent too! We will definitely come back! Thank you to Richard (GY shift) of Housekeeping for your assistance. And of course to the Manager, John E, thank you for the hospitality.

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Helpful?
Thank Yen D
ACEWATERSPA, Manager at Ace Hotel & Suites, responded to this review

Dear Yen D, First of All thank you for choosing Ace Hotel & Suites for your last minute staycation. We will ensure to inform all our Team members about your positive feedback. Also, We are looking forward in seeing you again here. Please do not hesitate to contact us for further inquiries or concerns. Best Regards, The Management

Manila, Philippines
Reviewed 3 weeks ago

This is the perfect place to relax, unwind and at the same time have fun! PROS: >location is accessible >hydro therapeutic pools >delicious buffet breakfast >can check-in early if room is available >friendly staff >lovely room CONS: >crowded lobby during peak days

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Helpful?
Thank FeilTrip
ACEWATERSPA, Manager at Ace Hotel & Suites, responded to this review

Dear FeilTrip, Thank you for sharing your experience here at Ace Hotel & Suites. We are glad to know that our goal in making your stay memorable was a successful one. We look forward in seeing you again here at Ace. Servicing you the best as an Oasis of Relaxation within the City of Pasig. Best regards, The Management

Reviewed 3 weeks ago via mobile

Ace Hotek & Suites is always our best place to enjoy and relax... It's totally a complete package for the whole family. A place to relax, chill and dine! I will always visit this place every year where every moments are precious and memorable. Good ambiance of the Hotel and a relaxing, fun water spa, fits all ages. Spending every...

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Helpful?
Thank Shirley C
ACEWATERSPA, Manager at Ace Hotel & Suites, responded to this review

Dear Shirley C, It really makes us happy to see that you and your family had an excellent stay here at Ace. We thank you for your loyalty and appreciation. We will make sure in share this with the Team to keep them motivated and happy. We look forward on seeing you again here at Ace Hotel & Suites. Should...

Caloocan, Philippines
Reviewed 3 weeks ago via mobile

It is my first time to try Ace Hotel & Suites. I didn't know how check in went since it is my brother who did the check in, so I will just review the room and breakfast part. The room size is average with all the basic amenities expected from a hotel. The shower and sink is properly working and...

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Helpful?
1Thank Benedict U
ACEWATERSPA, Manager at Ace Hotel & Suites, responded to this review

Dear Benedict U, Thank you for sharing your experience here at Ace Hotel & Suites. Regarding the concern for the WiFi and Signal for the Television, It shall be given immediate action. We also encourage you to try our Hydrotherapy massage wherein it can be included on the room package that you wish to stay again next time on your...

Reviewed 3 weeks ago via mobile

1. Your hotel is loosing business since it's hard to reached even your operator when calling your trunkline, the call will drop if no operator can get the call. So I endup booking to metrodeal, take note this not the first this happened to me and also ending booking online. 2. When we arrived your hotel, you have four or...

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Helpful?
Thank Jonn S
ACEWATERSPA, Manager at Ace Hotel & Suites, responded to this review

Dear Jonn S, Thank you for taking the time to bring this to our attention and for staying with us during your recent Long weekend. We are truly disheartened to learn that the quality of our service fell short of your expectations for the whole stay. We have reviewed and shared your comments with our Management team. Ms. Alvaro and...

Metro Manila, Philippines
Reviewed 4 weeks ago

Great place and value for money. Had a nice and relaxing staycation.. Good food to fill up your belly! The spa is very fun and relaxing. Great customer service. Me and my wife enjoyed massage pools very much! Will definitely come back soon.

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Helpful?
Thank jcyu101
ACEWATERSPA, Manager at Ace Hotel & Suites, responded to this review

Dear jcyu101, We would like to say thank you for sharing your experience here at Ace Hotel & Suites. As you mentioned, Nice and Relaxing Staycation! Those are the main factors that we are aiming every time you and our guest chooses to stay with us. We will definitely seek more improvements and hopefully maintain the confidence we've managed to...

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One Bedroom Executive Suite (30)
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One Bedroom Suite (43)
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Two Bedroom Suite (60)
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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Airport Transportation

Additional Information about Ace Hotel & Suites

Address: United corner Brixton Street near Pioneer, Pasig, Luzon 1605, Philippines
Region: Philippines > Luzon > Metro Manila > Pasig
Price Range: $107 - $173 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Ace Hotel & Suites 3*
Number of rooms: 195
Reservation Options:
TripAdvisor is proud to partner with Hotwire, Booking.com, Travelocity, Expedia, ACCOR, Agoda, Orbitz, Hotels.com, Asiatravel.com Holdings, Cheap Tickets, Cancelon, Evoline ltd, HotelQuickly and Travel Book Philippines, Inc. so you can book your Ace Hotel & Suites reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Ace Hotel & Suites Pasig, Metro Manila, Philippines
Hotel Style:
#4 Spa Hotel in Pasig
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Questions & Answers

Here's what travellers have asked, with answers from Ace Hotel & Suites staff and other travellers.
14 questions
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See all questions (14)

Questions? Get answers from Ace Hotel & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask for a higher room with view and confirm bed size”
JennyveeDimaano, 14 May 2017 | Read review
“Choose the 8th floor If you plan to work out in the morning,”
batobato06, 11 Apr 2017 | Read review
“Great View of Pasig Skyline at the Top Floors”
johnboggsmd, 7 Mar 2017 | Read review
“Higher floor south side so can have a clear view of Makati and Bonifacio Global City.”
775mannya, 20 Feb 2017 | Read review
“The 2-bedroom suite is only offered if you book with Ace Hotel directly. Currently, It's not offered in Agoda yet.”
vellen2017, 16 Jan 2017 | Read review
5 of 5
Cancelon
US$69* /night
View Deal
Hotwire.comUS$92
Expedia.comUS$92
Booking.comUS$94
View all 14 deals
*Disclaimer
Prices are for 1 room, 2 adults
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