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Citi Park Hotel

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51 Reviews from our TripAdvisor Community

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Showing 47: English reviews
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A TripAdvisor Member
1 review
Reviewed 4 weeks ago via mobile

Very accommodating , good ambience , very spacious , beautiful staff , good foods , clean , easy to locate , affordable , not expensive nice room service , over looking , spacious rooms , nice smoking area

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Thank A TripAdvisor Member
Alvin Andrew C, Manager at Citi Park Hotel, responded to this review

Dear Valued Guest, Thank you for reviewing Citi Park Hotel. We hope we have served you above your expectation. We are continuing to grow and improve our services and it could not have been possible if it were not for guests such as yourself. We are very grateful that you chose Citi Park Hotel. We hope to serve you even...

Reviewed 4 weeks ago via mobile

I enjoyed my stay here. The food taste really good. My room is clean and aptly decorated. The staffs were friendly and accommodating. We conducted our seminar here, and the view is fantastic. I'm gonna be back soon. 😊

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Thank Lyan D
Alvin Andrew C, Manager at Citi Park Hotel, responded to this review

Dear Valued Guest, Thank you for taking the time to review Citi Park Hotel. It was great to have you guys around. We are very happy to know that you had a wonderful stay here with us. We can't wait to serve you again. Thank you!

Reviewed 4 weeks ago via mobile

Its my first time visiting here and i feel welcome and i feel safe on my first visit here with good Accommodation, Friendly Waiters and waitress, Good Services and facilities and i love the foods that they served. The room are detailed and clean! I hope to visit here again soon!! 😘😘😘

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Helpful?
Thank Jan Lynheart P
Alvin Andrew C, Manager at Citi Park Hotel, responded to this review

Dear Valued Guest, Thank you for choosing to try out staying in Citi Park Hotel. We sincerely hope you had a very pleasant experience. We are very glad to hear from you and we will do our best to improve our service. All of these would not have been possible without our great staff. Thank you once again. We really...

Reviewed 24 January 2017 via mobile

Room is clean, everything inside functional, small TV but acceptable especially for just watching the news, very courteous staff, good breakfast. And most of all, they have smoking rooms! Definitely coming back and bringing my family.

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Thank Ignacio M
Alvin Andrew C, Manager at Citi Park Hotel, responded to this review

Dear Valued Guest, Thank you for taking the time to review Citi Park Hotel. We are very glad to hear that you had a great time with us. Recently, we have just updated our breakfast buffet. We do hope to see you again and we will try our best to serve you better the second time around. We hope you...

Reviewed 14 January 2017 via mobile

pros: clean rooms aircon was cold buffet breakfast was delicious wifi was adequate location was ideal, plenty restaurants nearby cons: tv was small bed was a bit too firm for me overall, I would stay here again when I come back to Cebu.

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Helpful?
Thank Joey P
Alvin Andrew C, Manager at Citi Park Hotel, responded to this review

Dear Valued Guest, Thank you for your review of Citi Park Hotel. More thanks to you for choosing to stay with us. We sincerely hope you had a great stay. We hope your journey back home was well. We apologize if our mattress has caused you discomfort. We will include that in our list of things to improve on. Despite...

Cebu City, Philippines
Reviewed 28 November 2016

The place is just a few minutes ride to large malls within Cebu City,the SM and Ayala. The room price is cheap for it's location and service. Our room is clean and just enough for us although the carpet in the hallway of the second floor needs to be changed with its large stains.We also had a free breakfast though...

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Thank BernIbarra
Alvin Andrew C, Manager at Citi Park Hotel, responded to this review

Dear Valued Guest, Thank you for your honest review. I agree with you entirely that the carpet floors need to be changed. As of now we are slowly renovating the rooms. The second floor, however, will be transformed into meeting rooms and offices in our expansion in the year 2017. We are really sorry if the floors have caused you...

Reviewed 30 September 2016 via mobile

The reception staff are not nice at all!! They treated every request of ours poorly, and every time we came to ask somthing, they just said "take a seat please" and made us wait without attending to us at all. In addition, there was no hot water in the shower, we talked to the reception again, and time after time...

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1Thank Moral S
Alvin Andrew C, Manager at Citi Park Hotel, responded to this review

Dear Valued Guest, We are very sorry that you did not have a pleasant experience here at Citi Park Hotel. As for the hot water, we apologize. There was an ongoing repair/upgrade operation done recently to make our water systems more effective and efficient. Rest assured, we will conduct an investigation about this incident so that it may not happen...

Reviewed 7 September 2016

Overall, the hotel serves their purpose with QUALITY...Clean, Cool, Secure, and relaxing. A little improvement on the provision of mineral water and toiletries in the rooms, and meals served during events. Overall: 8/10

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Helpful?
Thank Ryan Caesarin A
Alvin Andrew C, Manager at Citi Park Hotel, responded to this review

Dear Valued Guest, Thank you for your review of Citi Park Hotel. We are very happy to know that you are satisfied with our services. We apologize for your inconvenience with basic provisions. To have those ready in your hotel room is our standard. The lack thereof might have something to do with the budget constraint of the hosting company....

Boston, Massachusetts
Reviewed 20 July 2016

I was in all of the food and location. It was in the heart of the city. The staff was friendly and very polite. Always had a smile on their faces. Don't worry about transportation. Everything you need is in walking distance.

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Thank drjones
Alvin Andrew C, Manager at Citi Park Hotel, responded to this review

Dear valued guest, We are very glad to hear that you had a great time and was accommodated the way you deserve to be. There are new venues for food, activities, and entertainment nearby and surely this will be most wonderful for our valued guests. We look forward to seeing you again and still deliver to your expectations. Thank you!...

Reviewed 16 July 2016

Nothing extraordinary. Our company's christmas party was held in this hotel. The place was just enough to accommodate all of us. The place was a little bit tight for our huge group but it was compensated with their delicious food. Hotel staff were very attentive in our needs.

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Thank Itsmorefuntotravel
Alvin Andrew C, Manager at Citi Park Hotel, responded to this review

Dear valued guest, Thank you for your honest review of Citi Park Hotel. We sincerely hope your Christmas party went as planned. We look forward to serving you better in the future. Best Regards

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Amenities

Highlights
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Smoking rooms available
  • Accessible rooms
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
Clean, Comfy, Convenient, Cost-Effective: CHECK! ... more   less 

Additional Information about Citi Park Hotel

Address: F. Cabahug Street, Kasambagan Road, Mabolo, Cebu City | Mabolo, Cebu City, Cebu City 6000, Philippines
Region: Philippines > Visayas > Cebu Island > Cebu City
Price Range: $64 - $90 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Citi Park Hotel 3*
Number of rooms: 103
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Also Known As:
Citi Park Hotel Cebu Island/Cebu City
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Questions & Answers

Questions? Get answers from Citi Park Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“A room not overlooking the street as you will hear the sound of motorcycles passing by”
 of 5 bubbles BernIbarra, 28 Nov 2016 | Read review
“All rooms are great!”
 of 5 bubbles ryancaesarina, 7 Sep 2016 | Read review
“Take the time to talk to front desk about specials, and walking is good exercise.”
 of 5 bubbles drjones, 19 Jul 2016 | Read review
“They have conference room good for events!”
 of 5 bubbles Itsmorefuntotravel, 16 Jul 2016 | Read review
“Rico's Lechon is near the hotel, make it a point to drop by and order a plat of their Spicy Lechon!”
 of 5 bubbles NikkoPanti, 8 Feb 2015 | Read review
5 of 5