I had an exceptional stay. Everybody was very kind and courteous! Room service responded immediately to all special requests my fiance and I had during our stay. Greated every morning with a smile and a pleasant "Good morning" by every buffet attendant.
My wife and sisters stayed at the Radisson Cebu and were given fantastic service, specifically adjoining rooms. In addition to being able to drop their bags early before check-in, they were given adjoining rooms with greats views.
It was very different to respond immediately to the allergic reaction. When I came back to Korea and went to the hospital, I heard that I was infected with the poison of grass. I think I need to disinfect the hotel garden. It was a shame that the swimming pool was under construction, but I want to use it again next time.
Radisson Review - Nov2022 Hotel was clean, staff courteous, food at Feria great. Only 1 thing, my room was cleaned only at 6PM. At that time, no pool, being fixed or something. Location is accessible, just waking distance from SM. Lobby is very spacious with high ceiling. there were just ugly renovations which you can see pn your way to ride the elevator. they should speed it up or vover it properly
Radisson is our favorite hotel here and in Europe. Service is impeccable. At Feria they could probably improve the breakfast spread. Fruit/vegie smoothies should have different choices for health conscious guests.
Exceptional service. Room is clean and beautiful. Food at the Feria is also delectable, hard to choose among the choices! Held three events in their activity halls, and everything went smoothly thanks to the assistance of their staff. Very accommodating as well.
The only missing is the pool experience, it was under renovation. But the room, bathroom is exceptional. Very quiet place, very accommodating staff. Just a problem with the lift sometimes it stops not in your floor and asked you to get off. But overall, it was exceptional.
I’ve stayed here at the Radisson on many occasions over the years for both business & pleasure & I’m always so impressed with the staff and facilities. It’s central location and easy 20 minute drive from the airport (of coarse depending on Cebu's crazy traffic) make it my number choice here in Cebu. It’s pretty much connected to one of the largest shopping malls here in Cebu (sm city) and also a short cab ride to the Ayala Center and not to mention all the great restaurants in the surrounding area. It has a great restaurant of its own which hosts one of the best mouthwatering buffets I’ve ever witnessed. But what really makes this hotel stand out from all others are the staff !! Kind polite and helpful at all levels. I would like to congratulate the staff in the business lounge, especially Joshua for making my stay so pleasurable. Also I must mention nurse Christine, the in house nurse, who attended me on arrival to help with a nasty infected cut I had on my foot, not only did she provide me with the relevant prescription for antibiotics but her knowledge and recommendations for treatment and after care where truly beyond reproach, a remarkable addition to the all ready amazing Radisson team !! I look forward to my next visit……
When we arrived at the hotel, it took as few minutes to complete our check in. When we enter the room, it was clean and everything was orderly. Aircon was just right. The bathroom fixture was easy to operate. During breakfast, the buffet has several choices. The hotel is just beside the shopping mall.
Problem with check in - no reservation found. Problem with check out - lobby lounge bill wrongly charged to my room. Lobby manager - hopeless and unfriendly. property lobby is huge and rooms are big and nice.