this is my first time to checking in at Hotel Elizabeth Cebu, but first while im waiting at the lobby area i feel that there is no aircon inside the hotel like hello? this a hotel or what? please fix your aircon at the lobby because i am not the one who complaining at this. But over all staff is excellent!
I stayed in the suite which is spacious however the Wi-Fi good not go into the bedroom. The furniture needs to be updated but the staff would take care of all your needs.Conveniently located near many shopping and entertainment venues. Nice place for the price.
I don’t understand reviewers who pay $50/nt for a 1-bedroom suite and expect the Shangri La. Unlike most of SE Asia, hotels in the Philippines are not cheap. For the price, I expected and older hotel with minor maintenance and cleaning issues, and that’s what I got. The value, staff, and location are excellent.
LOCATION: Great, near AYALA centre ROOM: Clean & Tidy Food: Limited options for Breakfast but dinner was quite delicious with live music Customer Service: Always on the point. Room service and Taxi service were efficiently managed.
Stayed for a night at their suite room. There were countless small cockroaches roaming around, in the kitchen, in the living room, the bedroom and in the bathrooms! The towels also smelled like it was not dried properly.
My first night here was awful, I was on the 4th floor facing the street and got no sleep at all, as the road is busy all night. The following morning I asked to be moved and the staff were super accommodating. I was moved to a room away from the street and was very happy for the remainder of my week stay. The staff are really friendly, the rooms are good for a three star, and the food is good - I had the breakfast buffet a few mornings and some dinners. It is conveniently located near a big shopping Centre (10 min walk) and nearby a complex with a lot of restaurants - Cebu IT park (20 mins/half an hour walk)
Hotel has potential to get 3 or 4 stars with improvements. Pros: 1.Location - Best neighborhood to stay for convenience (Ayala, ATMs, food, laundry) in Cebu City. 2. Good size room with king size bed and lots of seating in room Cons: 1. Room had roaches (bugs), mostly in the bathroom. Maybe because of un-patched crack near power outlet. 2. WiFi was spotty and slow when it finally worked. 3. Front desk didn't have change for large bills. Most hotels do. 4. House keeping entered our room in the morning, even though do not disturb was on the door. Very upsetting. 5. In room phone didn't work, had them fix once but stopped working again. 6. TVs are small. Should be upgraded at least to 40 inch 7. Only 4 hangers in closet, no iron or ironing board 8. Some towels and sheets had stains 9. Gym had 2 machines (treadmill and bike) that were not functional. Bathroom in gym didn't have toilet paper, soap, water or towels 10. Room could use a dresser for storage…
This is a perfect combination of great price and great space. Rooms a big, bedding is good. Internet is reliable and breakfast buffet choices great The valley parking guys always helpful to find you a taxi Can’t fault many things I will go back
I booked a room with breakfast through booking.com but upon arrival the Front Desk was saying it was not included, I showed them my proof of confirmation indicating it has breakfast but the receptionist just shrugged and did not do anything. Its not my norm to beg for food so we opted to order ala carte breakfast, again to our dismay it took more than an hour to deliver the food. Never ever will I stay here again.
Stayed for 2 nights for a business trip. Great value for money. Rooms are spacious and clean. Hotel is well maintained. Lobby is clean and very welcoming. Service is good considering the pandemic. Breakfast is served in the room and on time.Will definitely come back.