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Quest Cebu

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Quest Cebu
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2,569 Reviews from our TripAdvisor Community

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Showing 2,306: English reviews
Cebu City, Philippines
Reviewed yesterday NEWvia mobile

My family and I booked 2 rooms for 2 nights. Check in was so slow and lousy. Rooms were too small compared to other hotels in the area. Mandarin Plaza across the street has bigger rooms and substanstially cheaper. The only good thing about this hotel was its heated pool. I am afraid that is all. Not worth the price.

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Helpful?
Thank Justin Val V
Reviewed yesterday NEW

I've stayed here before. Location is right across the Ayala Mall where there are plenty of restaurants, shops and other things to do. Staff is helpful. the breakfast buffet is nothing great but not bad at all. there was a problem with the room a/c, it dripped. maintenance was able to fix it when we were gone. Hotel staff is...

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Helpful?
Thank Jay J
Cebu City, Philippines
Reviewed 3 days ago NEWvia mobile

Our rooms 1904 & 1914 in their Serviced Apartments. They know that every 3rd Sunday of January Sinulog Fiesta - we stay in this hotel to watch the FIREWORKS. Room 1914 was right in front where the FIREWORKS Display was - RINGSIDE seats as its BEST. We bought "streetfoods" of grilled pork,chicken etc with" Puso".The fireworks started right on the...

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Helpful?
Thank Bisayanghilaw
Manila, Philippines
Reviewed 6 days ago NEW

My first stay in this hotel was about three or four years ago, and it's probably deteriorated a bit since that time. The staff are all still top notch courteous, but the check in/check out process a bit too cumbersome for my taste. Nevertheless, I stayed for a day only for a quick business trip and is probably the best...

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Thank LuisArcangel
Reviewed 6 days ago NEW

I always stay here when travelling in and out of Cebu as a treat to start and finish my journey. There are other better quality hotels in the are but this one os good value for money. However opt for no breakfast when booking its dreadful. Go out to a local place and have a typical PI breakfast. Good security...

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Helpful?
Thank Propertips
Yellowknife, Canada
Reviewed 1 week ago

Just came from the Quest Hotel for a night. Totally exhausted when we arrived at 7pm, was up at 3 am, ferry was delayed 6 hours because of tropical depression. When I checked in, the Lady said my breakfast was not included. I had bad signal in Liptong and hard to make the reservation. I saw later that only one...

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Helpful?
Thank dave154966
QuestCebuGM, Asst Front Office Manager at Quest Cebu, responded to this review

Dear Dave154966, Thank you for the kind thoughts that you shared with us. We also regret the fact that you encountered some problems during your stay. Rest assured that we have discussed this with the concerned departments for immediate action. With regards to your booking, I suggest just book to the hotel directly and never use a third party booking...

Jacksonville, Florida
Reviewed 1 week ago

Very amazing staff-respectful,accommodating,friendly. Location is perfect. Rooms are clean and comfortable. Price is very reasonable. Restaurant is amazing food and service. Special thanks to the staffs on the 10th and 12th floors.

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Helpful?
Thank mayya64
QuestCebuGM, Asst Front Office Manager at Quest Cebu, responded to this review

Dear Mayya64, Thank you very much for your kind comments. We are very happy to know that your experience here was enjoyable and we accomplished our goal in taking good care of you. We are hoping to see you again very soon. Quest management Team

Reviewed 1 week ago via mobile

Stayed 4 days first week of January. Requested a high floor during checkin. Front desk staff was very friendly and accommodated my request. Many thanks to you. PROs: clean room, nicely appointed for the price, nice lobby, very spacious garage, everyone is friendly, very fast wifi CONs: does not provide complete towel set. Only 2 bath towels. The floor towel...

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Helpful?
1Thank Victor T
QuestCebuGM, Asst Front Office Manager at Quest Cebu, responded to this review

Dear Victor, We would like to thank you for taking time to write your feedback on your recent stay in our hotel. We are delighted to learn that our staff efficiently played an important role in making your stay a worthwhile experience. We will try our very best to improve everything that we need to improve. Your recognition of our...

Reviewed 1 week ago via mobile

booked this hotel through online which I got for a cheaper price which was good! Room was clean, spacious enough (deluxe), right for its price! hotel service was average. definitely would come back if I can get it on same price! pricey in room breakfast or all meals which is no good when you are in a budget, better go...

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Helpful?
Thank Jonah G
QuestCebuGM, Asst Front Office Manager at Quest Cebu, responded to this review

Dear Jonah, Thank you for the kind thoughts that you shared with us. We also regret the fact that you encountered some problems during your stay. Rest assured that we have discussed this with the concerned departments for immediate action. With regards to your booking, I suggest just book to the hotel directly and never use a third party booking...

Reviewed 1 week ago

Stayed for 4 days and 3 nights last month with my husband. We were awed by the friendly staff that greeted us every time we passed by them. Hotel is great, walking distance to Ayala Mall. Since we booked a Junior Suite, we have no problem with the room. Breakfast buffet was also great but we missed the puso (hanging...

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Helpful?
1Thank rosebaliuag
QuestCebuGM, Asst Front Office Manager at Quest Cebu, responded to this review

Dear Rosebaliuag, Thank you for the kind thoughts that you shared with us. We also regret the fact that you encountered some problems during your stay. Rest assured that we have discussed this with the concerned departments for immediate action. With regards to your booking, I suggest just book to the hotel directly and never use a third party booking...

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
"Quest Hotel & Conference Center - Cebu is a convenient, comfortable and enjoyable hotel with 427 delightfully furnished rooms and suites and 10 modern state of the art meeting rooms. The hotel combines good value with unique and inspiring design elements and uncompromising service making it ideal for business and leisure travelers seeking a stylish but unpretentious environment." ... more   less 

Additional Information about Quest Cebu

Address: Archbishop Reyes Avenue, Cebu City, Philippines
Region: Philippines > Visayas > Cebu Island > Cebu City
Price Range: $77 - $124 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Quest Cebu 3*
Number of rooms: 427
Reservation Options:
TripAdvisor is proud to partner with Expedia, Orbitz, Hotels.com, Agoda, Travelocity, TripOnline SA and Booking.com so you can book your Quest Cebu reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Quest Cebu Cebu Island/Cebu City
Hotel Style:
#4 Romantic Hotel in Cebu City
#4 Family Hotel in Cebu City
#5 Business Hotel in Cebu City
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Questions & Answers

Here's what travellers have asked, with answers from Quest Cebu staff and other travellers.
27 questions
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Questions? Get answers from Quest Cebu staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a deluxe room if you can”
 of 5 bubbles LuisArcangel, 12 Jan 2017 | Read review
“Try a corner room with a bathtub, non smoker.”
 of 5 bubbles Propertips, 12 Jan 2017 | Read review
“No issues except that the only choices of beds are either king or single. No queen/full size”
 of 5 bubbles mayya64, 10 Jan 2017 | Read review
“Look at another hotel”
 of 5 bubbles jamaxx11, 26 Dec 2016 | Read review
“Face the back not the road”
 of 5 bubbles JSIGLOBAL, 19 Dec 2016 | Read review
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