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Quest Cebu

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Quest Cebu
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2,519 Reviews from our TripAdvisor Community

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Showing 2,271: English reviews
Level Contributor
52 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed yesterday NEW via mobile

Everytime I come to Cebu I always stay in this hotel. Comfy and big beds, nice staff, good breakfast selection, convenient. I just love it. It's also just across Ayala mall and there's a taxi queue just in front of the hotel so everything and everywhere is within reach.

Helpful?
Thank Gem T
Cebu City, Philippines
Level Contributor
24 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 2 days ago NEW

I've stayed in this hostel with a friend twice or thrice and I'm always impressed with its cleanliness. I don't usually experience staying at luxury hotels so I can't compare this with my limited knowledge in this area. However, I appreciate the well kept beds, clean towels, free soap/shampoo/toothbrush/etc, and warm people who continue to greet you whether you're in... More 

Helpful?
Thank CPee16
Makati, Philippines
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 6 days ago NEW via mobile

This hotel is a go to for those budget concerned individuals BUT that doesnt mean that the services have to suffer. I enjoyed my stay for 2 nights here. The concierge assisted us with the tours for Cebu. Which is very nice since it is our first time there. :) nice accessibility to the mall

Helpful?
Thank justinrhys02
QuestCebuGM, Assistant Front Office Manager at Quest Cebu, responded to this review

Dear Sir Justin Thank you for taking the time to tell us about your recent experience while staying at Quest Hotel & Conference Center-Cebu. We sincerely value your comments in our continuous effort to provide friendly and efficient service. My team and I are thrilled to read such a wonderful review. Your excellent comments about our services and facilities, you... More 

Manchester
Level Contributor
43 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 1 week ago via mobile

This was my 2nd stay at Quest Cebu and I remain impressed by the professional way in which the hotel is managed. Facilities were all in good order and the staff were friendly and attentive at all times. It's location is superb with the Ayala Mall literally just over the road. I'll be back.

Helpful?
Thank firmbutfair63
QuestCebuGM, Assistant Front Office Manager at Quest Cebu, responded to this review

Dear Firmbutfair63, Thank you very much for your kind comments. We are very happy to know that your experience here was enjoyable and we accomplished our goal in taking good care of you. We are hoping to see you again very soon. Quest management Team More 

Auckland Region, New Zealand
Level Contributor
26 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 1 week ago

After my last review of Quest I stayed here again last October 2016 and compared to my last stay this time i stayed much longer and everything went well without any incident. The check in procedure was smooth I didn't have to wait for hours to get a room like the last time, the rooms are comfortable with strong AC... More 

Helpful?
Thank William Alexand... B
QuestCebuGM, Assistant Front Office Manager at Quest Cebu, responded to this review

Dear Sir William, Thank you very much for your kind comments. We are very happy to know that your experience here was enjoyable and we accomplished our goal in taking good care of you. Your recognition of our efforts encourages us to continually serve you better in every possible way we can. Thank you once again for giving us the... More 

Hong Kong, China
Level Contributor
12 reviews
4 hotel reviews
Reviewed 1 week ago

Quest hotel is in Cebu city. Although it is rated as 3 star hotel, I think it is under-rated. It can be rated as 4 star. There are big swimming pool, restaurants, business centre...all facilities of a 4 to 5 star hotel. Everytime you come back to hotel by taxi, the security guard must check the taxi whether any belongings... More 

Helpful?
Thank ericyuen2016
QuestCebuGM, Asst Front Office Manager at Quest Cebu, responded to this review

Dear ericyuen2016, Thank you for taking the time to tell us about your recent experience while staying at Quest Hotel & Conference Center-Cebu. We sincerely value your comments in our continuous effort to provide friendly and efficient service. My team and I are thrilled to read such a wonderful review. Your excellent comments about our services and facilities, you inspired... More 

Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 week ago via mobile

The lobby of Quest Hotel is big that speaks not of just a three star but about a four to five star hotel. The staff are friendly, prompt and indulging. The room we booked in is big for two people. It has a refrigerator, a bar, daily complimentary bottled water,coffee and tea. The room has a flat TV with cable... More 

Helpful?
Thank Judy S
QuestCebuGM, Asst Front Office Manager at Quest Cebu, responded to this review

Dear Ms. Judy, Thank you very much for your kind comments. We are very happy to know that your experience here was enjoyable and we accomplished our goal in taking good care of you. Your recognition of our efforts encourages us to continually serve you better in every possible way we can. Thank you once again for giving us the... More 

Los Angeles, California
Level Contributor
60 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
Reviewed 1 week ago via mobile

Stayed an extended period and found location to be a great asset as it is directly across Ayala mall. If you can cross the busy street unharmed you have it made . Hotel is quite large with good conference and recreational facilities . Rooms are comfortable . Servicing of rooms somewhat suboptimal but staff generally very endearing and extremely helpful... More 

Helpful?
Thank Mattpaps
QuestCebuGM, Asst Front Office Manager at Quest Cebu, responded to this review

Dear Mattpaps, Thank you for taking the time to tell us about your recent experience while staying at Quest Hotel & Conference Center-Cebu. We sincerely value your comments in our continuous effort to provide friendly and efficient service. My team and I are thrilled to read such a wonderful review. Your excellent comments about our services and facilities, you inspired... More 

Philippines
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 weeks ago via mobile

This is the 2nd time I stayed in this hotel and it never disappoint me. Very friendly staff, clean, accessible, a good 2 to 3 minute walk going to ayala mall. We booked for a de luxe room and was upgraded to premier deluxe room with a step-out balcony. Breakfast buffet was included.

Helpful?
Thank lakbay29
QuestCebuGM, Asst Front Office Manager at Quest Cebu, responded to this review

Dear Lakbay29, Thank you very much for your kind comments. We are very happy to know that your experience here was enjoyable and we accomplished our goal in taking good care of you. We are hoping to see you again very soon. Quest management Team More 

Mindanao, Philippines
Level Contributor
84 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 2 weeks ago

This Hotel is so good that,upon checking out, we asked if they had a sister hotel in Manila where we had to go the following week. (Which they do, it's The Crimson which is even better than the Quest!). Anyhow, the Quest is superb in every way. Excellent Staff, polite and friendly. The Restaurant is great, especially if you like... More 

Helpful?
Thank Roy J
QuestCebuGM, Asst Front Office Manager at Quest Cebu, responded to this review

Dear Roy, Thank you very much for your kind comments. We are very happy to know that your experience here was enjoyable and we accomplished our goal in taking good care of you. Your recognition of our efforts encourages us to continually serve you better in every possible way we can. Thank you once again for giving us the opportunity... More 

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
"Quest Hotel & Conference Center - Cebu is a convenient, comfortable and enjoyable hotel with 427 delightfully furnished rooms and suites and 10 modern state of the art meeting rooms. The hotel combines good value with unique and inspiring design elements and uncompromising service making it ideal for business and leisure travelers seeking a stylish but unpretentious environment." ... more   less 

Additional Information about Quest Cebu

Address: Archbishop Reyes Avenue, Cebu City, Philippines
Region: Philippines > Visayas > Cebu Island > Cebu City
Price Range: $74 - $118 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Quest Cebu 3*
Number of rooms: 427
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Orbitz, Hotels.com, Priceline, Asiatravel.com Holdings, Odigeo, Travelocity and Agoda so you can book your Quest Cebu reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Quest Cebu Cebu Island/Cebu City
Hotel Style:
#4 Romantic Hotel in Cebu City
#4 Family Hotel in Cebu City
#5 Business Hotel in Cebu City
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Questions & Answers

Here's what travellers have asked, with answers from Quest Cebu staff and other travellers.
25 questions
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See all questions (25)

Questions? Get answers from Quest Cebu staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Pool view and high floor.”
 of 5 bubbles ericyuen2016, 21 Nov 2016 | Read review
“Always inspect room before checking in.”
 of 5 bubbles RoyJ979, 17 Nov 2016 | Read review
“Out of consideration.”
 of 5 bubbles ベスパ, 15 Nov 2016 | Read review
“as long as not in the middle room where almost of all the passer by”
 of 5 bubbles engradahjune, 1 Nov 2016 | Read review
“Choose room that is quiet and have a best view”
 of 5 bubbles gabtastic0702, 30 Oct 2016 | Read review
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