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Quest Cebu

Agoda.comUS$54*
View Deal
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$158*
US$54*
Great Deal
US$55*
US$55*
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Quest Cebu
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2,695 Reviews from our TripAdvisor Community

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Showing 2,397: English reviews
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Reviewed yesterday NEWvia mobile

Fastest check-in and check-out we've ever experienced! We didn't have to wait long, so that was a very big plus immediately. Staff was also very accommodating for our every concern. Nice rooms and ammenities, so we will definitely be back!

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Helpful?
Thank Katrina B
Reviewed 2 days ago NEW

My family arrived there at 1:45pm because we thought that the hotel check in is at 2pm, same as the other hotels but the front desk told me that their check in will be at 3pm and there is no available rooms yet and she asked us to wait at the lobby and she will just text me right away...

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Helpful?
Thank Curly S
Davao City, Philippines
Reviewed 6 days ago NEW

Donn at the front desk was very accommodating as well as the other staffs...Rooms and the bathrooms are ok..we had a good sleep and food during our breakfast are awesome. Very convenient also for us to go to the mall ayala center, just walking distance.

Review collected in partnership with this hotel
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Helpful?
Thank MANClIII
Saudi
Reviewed 1 week ago

The bed very bad the bed very bad the staff in reception not friendly specially one girl I canto remember here name . I will not stay in the hotel again unless they change the bed the bed make my back pain

Review collected in partnership with this hotel
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1Thank ghamdioh
Incheon, South Korea
Reviewed 1 week ago

I was checking out and I lost my wallet, but I was worried about it, but the staff quickly processed it ~ Gibeon Jung has kept it, he finished the check and returned it immediately ~ I came to the airport time not too late ^ ^ Thank you again. I would highly recommend it if you ask Cebu Hotel...

Review collected in partnership with this hotel
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Helpful?
Thank 111jieunc
QuestCebuGM, General Manager at Quest Cebu, responded to this review

Dear 111jieunc Thank you for your kind words and for recommending the hotel to your friends in Korea. We are very happy that we were able to return your wallet in time. Our team members are great at finding lost items and they do their best to return it to the rightful owners as soon as it is found. We...

Singapore, Singapore
Reviewed 1 week ago

Location - good, short walk to Ayala Mall for access to the restaurants in the Terraces area Breakfast buffet - wide variety of local dishes to try Amenities - average, airconditioner in my room leaked badly so the room was warm most of the time, did not manage to change to another room

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Helpful?
Thank Gl0beTrekker2011
Trece Martires, Philippines
Reviewed 1 week ago

the ambiance was a souped up "rated" hotel. and the staff were all normal with their greetings and smile. and yet t'was an empty experience for i was on a business ttrip. i needed new ironed fresh clothes, and their service? malo.

Review collected in partnership with this hotel
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Helpful?
Thank 552mikeyc
QuestCebuGM, General Manager at Quest Cebu, responded to this review

Dear 552mikeyc Thank you for your comments. As per our records you arrived late evening and departed at noon the next day, but unfortunately there was no record of you or anyone from your room requesting for pressing service or to borrow an ironing board. It would have been great if you had shared this with the front desk who...

London
Reviewed 1 week ago via mobile

Quest Hotel Cebu was our second destination in Philippines. This hotel is very close to the mall and one of the biggest malls I've seen in a while. The bars and shopping facilities nearby are second to none. The hotel is very close to the banks and seems it is located in the financial hub and quite close to the...

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Helpful?
Thank Nim82
QuestCebuGM, General Manager at Quest Cebu, responded to this review

Dear Nim82, Thank you for your kind words. The hotel location is indeed one of our strong selling points due to our proximity to business and leisure sections of the city. I am also glad to hear that you enjoyed your room, the friendly service, and the food from room service. As for the rates our our tours, we are...

France
Reviewed 1 week ago via mobile

I stayed 2 nights with my wife and 2 small children in a Deluxe room with king bed. We were pleasantly surprised that the room was nice and very clean, aircon was very cold, and the view was soothing. Bathroom was ok had everything we needed, but take caution, it was slippery. Breakfast was leaning towards 5-star, thumbs up on...

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Helpful?
Thank jmly2407
QuestCebuGM, General Manager at Quest Cebu, responded to this review

Dear jmly2407 Thank you for a wonderful review. I am happy to hear that you and your family enjoyed your room, the friendly service, and the breakfast offering especially our bakery section. Our bakers make the croissants and breads fresh every day, and they have received a number of commendations from our guests. Furthermore, the view from our rooms are...

Reviewed 2 weeks ago

Train your staffs on how to properly address concerns/issues of each guests. If we can only book for a hotel near our meeting locations, we will not choose Quest Hotel. Total waist of time, effort and money.

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1Thank luther2017
QuestCebuGM, General Manager at Quest Cebu, responded to this review

Dear Luther2017 Thank you for letting us know how you feel about your Quest experience and I am very sorry to hear that we were not able to address your concerns during your stay. I would greatly appreciate if you can let us know what happened so I may address it accordingly. As per our records, your room partner requested...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
"Quest Hotel & Conference Center - Cebu is a convenient, comfortable and enjoyable hotel with 427 delightfully furnished rooms and suites and 10 modern state of the art meeting rooms. The hotel combines good value with unique and inspiring design elements and uncompromising service making it ideal for business and leisure travelers seeking a stylish but unpretentious environment." ... more   less 

Additional Information about Quest Cebu

Address: Archbishop Reyes Avenue, Cebu City 6004, Philippines
Region: Philippines > Visayas > Cebu Island > Cebu City
Price Range: $80 - $108 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Quest Cebu 3*
Number of rooms: 427
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Booking.com, Travelocity, Hotels.com, Agoda, Asiatravel.com Holdings, Expedia, Hotwire, Priceline, Cancelon, getaroom.com, Cheap Tickets, HRS, TripOnline SA, Travel Book Philippines, Inc. and HotelQuickly so you can book your Quest Cebu reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Quest Cebu Cebu Island/Cebu City
Hotel Style:
#4 Romantic Hotel in Cebu City
#4 Family Hotel in Cebu City
#5 Business Hotel in Cebu City
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Questions & Answers

Here's what travellers have asked, with answers from Quest Cebu staff and other travellers.
39 questions
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Questions? Get answers from Quest Cebu staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay was not at all pleasant”
738curlys, 21 May 2017 | Read review
“Only the rooms on seven floor offer rooms with private balconies.”
  • Night view on boulevard.
829alinm, 13 Apr 2017 | Read review
“Go for a junior suite -- it's a GREAT value.”
lomigirl, 27 Feb 2017 | Read review
“Pool side would give afternoon sun”
I9614VQpauls, 22 Feb 2017 | Read review
“Try for a corner room, they're bigger and have better views.”
Linda4490, 19 Feb 2017 | Read review
5 of 5
Agoda.com
US$54* /night
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Booking.comUS$55
Asia TravelUS$55
TravelBook.phUS$158
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*Disclaimer
Prices are for 1 room, 2 adults
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