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Quest Hotel and Conference Center - Cebu

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Archbishop Reyes Avenue, Cebu City 6000 Philippines
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Traveller (1695)
Room & Suite (701)
Dining (226)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.

About

#4 of 197 hotels in Cebu City
Location
Cleanliness
Service
Value
Travellers' Choice
"Quest Hotel & Conference Center - Cebu is a convenient, comfortable and enjoyable hotel with 427 delightfully furnished rooms and suites and 10 modern state of the art meeting rooms. The hotel combines good value with unique and inspiring design elements and uncompromising service making it ideal for business and leisure travelers seeking a stylish but unpretentious environment. Quest Cebu is a PWD friendly hotel with accessible facilities and rooms."
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Kids stay free
Airport transportation
Business Centre with Internet Access
Valet parking
Wifi
Outdoor pool
Yoga room
Coffee shop
Restaurant
Breakfast buffet
Swimup bar
Poolside bar
Car hire
Taxi service
Conference facilities
Banquet room
Meeting rooms
Spa
Massage
24-hour security
Baggage storage
Concierge
Non-smoking hotel
Doorperson
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Room service
Coffee / tea maker
Flatscreen TV
Bath / shower
Safe
Telephone
Bottled water
Minibar
Refrigerator
Complimentary toiletries
Hair dryer
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Room types
City view
Pool view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
City View
Family
Languages Spoken
English, Filipino
4435Reviews83Q+A100Room tips
Traveller rating
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  • 482
  • 147
  • 117
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Most Recent
bumBEE B wrote a review 1 Dec
Malta25 contributions2 helpful votes
Had a great time staying for 2nights in the city. We arrived very early, Ms. danielle in the reception checked us in. I asked her if we could have the room early even if we pay extra as we are very exhausted from the flight. Due to the hotel was full the day we arrives our request will be upon availability. So we decided to have a breakfast buffet which was not that expensive and we Love it. After breakfast the room was ready for us. We really appreciate the effort to make the room ready before the standard time. We had a high floor corner room which was really nice. The hotel itself is Well maintained. Everything is clean from public are to our room. A tip for all the travellers: be polite to reception if you want to request something and they will surely gonna do it for you although this will also be subject to availability. Kudos to all the staff!
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Date of stay: November 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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JC E wrote a review Nov 2022
The team at Pusô Bistro & Bar represents among the highest levels of restaurant customer service I have experienced in Asia. Jeven Jaganas and his teammates, Mark, Job, Eric and Carlos all have stellar customer service and friendly attitude.
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Date of stay: October 2022
Value
Location
Service
Trip type: Travelled as a couple
Room Tip: The hotel is walking distance to Ayala Mall.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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FM B wrote a review Nov 2022
1 contribution
The room was clean and sanitized, toiletries are complete, the staffs are accommodating and gives assistance on time, the breakfast is good and the room cleaning was fast and great by Ms. Mildred Codera.
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Date of stay: November 2022
Rooms
Cleanliness
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Kueen D wrote a review Nov 2022
Lapu Lapu, Philippines1 contribution
+1
As a guest and trainee in a week I was able to feel fun, tiring and super enjoyed in the whole stay. I would like to give my sincere thanks and shout out to Mr. Eric & Mr. Dave from puso. Mr. Jun, Ms. Acel, Ms. Jennifer from housekeeping. These people was very excellent in their jobs and also giving us excellent service. We will surely be back with our friends and family 💗 Padayun quest!
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Date of stay: November 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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dabears248 wrote a review Nov 2022
Phoenix, Arizona1 contribution
I always enjoy staying at Quest Hotel as it's my lodging of choice when I'm in Cebu City. The only reason I rated my stay a 3/5 stars is the electronic lock on my door wasn't functioning properly and locked my out of my room on four seperate occasions including twice in one day. IT did their best to address the issue each time, but the problem continued to occur despite there best efforts. One one those occasions the individual responsible for cleaning my room, which was Mildred Codera assited me. She took time away from her busy schedule to help me get back into my room. She took video of my multiple attempts to gain entry and also tried herself. She immediately sent those videos to the engineers and waited with me till they arrived to fix the room door entry sensor. I would like to give Mildred Codera a special thanks as she was very helpful, patient and understanding.
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Date of stay: November 2022Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Alvin E wrote a review Nov 2022
Henderson, Nevada1 contribution
The Concierge group are the best I encounter in my travel. From the time I arrived, the team had provided excellent service in taking care of my luggage. Victor helped me print my next flight to Cagayan de Oro. Ron, Mike and,Ethan helped me plan the many activities here in Cebu. Great Service, good food and clean rooms.
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Date of stay: November 2022Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Ting S wrote a review Nov 2022
The location of Quest Hotel - Cebu was the main reason my wife and I chose it from a random listing of hotels close to a number of facilities and institutions around Cebu's business center that we had planned to be having transactions with while in the city. We checked in on a weekend, not fully certain we had made the right choice, but found out the following Monday we were actually just a block or two away from most of the places we needed to go to and visit. An excellent choice, indeed! And what made our stay even more memorable and worthwhile was the very warm welcome we received from the hotel staff. That special greeting of a slight head bow with the hand gently placed upon the chest is "uniquely Quest". Last August we came back expecting the usual courtesy and service, and sure enough, the Quest hotel staff did not disappoint us... and, we were even surprised to be provided with a room upgrade (after an issue with the air-conditioning unit in our prior assigned accommodation). We were very delighted and thankful. Elderly and PWD-friendly, Quest Hotel Cebu provided us, the young "once" with a comfortable, convenient, and restful hotel experience we really needed. We would be extremely happy to recommend Quest to family and friends. Yes, guests, undoubtedly, enjoy the Puso's special buffet and ala-carte menus, and also at the evening poolside buffet. The weekend after-dinner live musical performers are a sure wholesome treat. We would be remiss not mentioning the excellent and prompt customer service of the following staff: F&B Mgr Grant, Elvie, Erik, Julius, Mark, John B, Ram, & Karl and the other equally hardworking Puso staff. The amiable Joyce at the business office, the concierge guys, MIchael, Victor & Aljun, and the protection/entrance attendants, Lliam & Brian, have made our entire hotel experience truly memorable. Thanks, Quest! Mr. & Mrs. Silva
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Date of stay: March 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Kandi74 wrote a review Nov 2022
Manama6 contributions
The Hotel in general was good, the Front desk staff were very helpful and friendly. I wish to stay next time with more competitive price :) The hotel location is walking distance to Ayala mall, which you can do your shopping and dining if you look for variety of cusine.
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Date of stay: November 2022
Location
Service
Sleep Quality
Room Tip: City view only
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Mia Singson-Leon, General Manager at Quest Hotel and Conference Center - Cebu
Responded 1 week ago
Dear Kandi74, Thank you very much for a great review of our hotel. We are delighted to hear that you enjoyed your stay! We look forward to welcoming you back to Quest Cebu! Best Regards, Quest Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Annie Takumi wrote a review Nov 2022
2 contributions
We had a good stay. The room was sanitized and their buffet was fantastic. Their staff were really warm and polite. The receptionist asked me how my trip was during check in. It warmed me somehow. We didn't go into the pool but it looked nice. My fiance was concerned about security in the balcony because it was near the pool and someone could just easily climb to the rooms lol. I would like to go back though.
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Date of stay: November 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Mia Singson-Leon, General Manager at Quest Hotel and Conference Center - Cebu
Responded 1 week ago
Dear Aynnzz123, Thank you very much for a great review of our hotel. We are delighted to hear that you enjoyed your stay! We look forward to welcoming you back to Quest Cebu! Best Regards, Quest Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Ana Michaella wrote a review Nov 2022
Cebu City, Philippines1 contribution
The following people are the ones who made my stay at Quest Hotel so meaningful and pleasant that I didn’t feel that I was on business: Mr. Julius Lape who was very charming and always knows how to make you laugh, Mr. Edwin from Banquet who was very informative and was a great mentor, Mr. Romualdo Felipe from Housekeeping who trained the ever so charming, funny, and a very good mentor room attendant Ate Analisa. Service from the heart :)
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Date of stay: November 2022Trip type: Travelled on business
Room Tip: When eating at the buffet, ask for Mr. Julius Lape to assist you. When for Make Up Room Service,...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Mia Singson-Leon, General Manager at Quest Hotel and Conference Center - Cebu
Responded 1 week ago
Dear Trail03102193083, Thank you very much for a great review of our hotel. We are delighted to hear that you enjoyed your stay! We look forward to welcoming you back to Quest Cebu! Best Regards, Quest Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
US$41 - US$56 (Based on Average Rates for a Standard Room)
LOCATION
PhilippinesVisayasCebu IslandCebu City
NUMBER OF ROOMS
427
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QUEST HOTEL AND CONFERENCE CENTER - CEBU (S̶$̶6̶2̶) S$55: UPDATED 2022 Reviews, Price Comparison and 2,051 Photos (Cebu City, Philippines) - Tripadvisor

Frequently Asked Questions about Quest Hotel and Conference Center - Cebu
Which popular attractions are close to Quest Hotel and Conference Center - Cebu?
Nearby attractions include Ayala Center Cebu (0.3 km), Island Souveniers (0.2 km), and ANTHILL Fabric Gallery (0.2 km).
What are some of the property amenities at Quest Hotel and Conference Center - Cebu?
Some of the more popular amenities offered include a swimup bar, free wifi, and a pool.
Which room amenities are available at Quest Hotel and Conference Center - Cebu?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Quest Hotel and Conference Center - Cebu?
Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Quest Hotel and Conference Center - Cebu?
Yes, free parking and valet parking are available to guests.
What are some restaurants close to Quest Hotel and Conference Center - Cebu?
Conveniently located restaurants include Puso Bistro & Bar, House of Lechon, and Isla Sugbu Seafood City.
Are there opportunities to exercise at Quest Hotel and Conference Center - Cebu?
Yes, guests have access to a pool, a fitness centre, and a yoga room during their stay.
Does Quest Hotel and Conference Center - Cebu have airport transportation?
Yes, Quest Hotel and Conference Center - Cebu offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Quest Hotel and Conference Center - Cebu?
Yes, dry cleaning and laundry service are offered to guests.
Does Quest Hotel and Conference Center - Cebu offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.