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Waterfront Cebu City Hotel & Casino

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Waterfront Cebu City Hotel & Casino
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1,899 Reviews from our TripAdvisor Community

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Showing 1,662: English reviews
Batangas
Reviewed yesterday NEW

i like all! the room, facilities, driver and the employees, they are very respectful and helpful. we will surely be back on this hotel. Thankyou for making our stay at Cebu great! We'll not forget the experience.

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Helpful?
Thank aivanangeloc
Reviewed 2 days ago NEWvia mobile

Rooms are ok,.. It's a pretty old hotel. Food selection is not very good. Good location if you don't gave much time between flights. Really not much to do in the area. The casino they have is horrible,..the hotel is old and lacks class. Better look for orher options. Than again,. If you just need a bed it's a good...

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Helpful?
Thank Xavier V
Wichita, Kansas
Reviewed 2 days ago NEW

It is a very nice place, our room was very large and very clean, the hotel hotel staff was very accommodating ,and the front desk exceptional service, breakfast buffet was excellent and very tasty, would recommend to anyone.

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Helpful?
Thank Joe S
Walla Walla, Washington
Reviewed 3 days ago NEW

Waterfront Hotel and Casino is a great place to stay when in Cebu City. I was very happy with everything that the Hotel offered. All the staff was really nice, they said; Good morning Sir, how are you. The food was beyond great, I ordered room service one night and very good food (Hamburg, Wow) Thank you Waterfront Hotel and...

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Helpful?
Thank josephC007
Cebu Island, Philippines
Reviewed 4 days ago NEW

I paid for a double executive room but got a different room. The hotel reservations staff told me all rooms are booked but that was not what I had paid for. My kids were very disappointed that we didn't get the double room . The staff was very friendly though , and our overall experience was nice.

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Helpful?
Thank ivyq2017
Anders H, General Manager at Waterfront Cebu City Hotel & Casino, responded to this review

Dear ivyq2017 Greetings from cebu Thank you very much for your recent stay with us at Waterfront Hotel & Casino Cebu City and for having taken your valuable time to share your experience on Trip Advisor. We appreciate your valued feedback and thank you for sharing the experience with us. While you were very impressed with our service and facilities,...

Quezon City, Philippines
Reviewed 4 days ago NEW

the aircondition is not working as i expected , its kinda uncomfortable in the room low cool ROOM 821 , Vince ( duty manager offered us to transfer but we kinda hesitant because it was really sleeping time so we dont want to transfer all our things again. During our check out the check out staff offered us a free...

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Helpful?
Thank ronamaeganda
Anders H, General Manager at Waterfront Cebu City Hotel & Casino, responded to this review

Dear ronamaeganda Warm Greetings from Cebu Thank you very much for your recent stay with us at Waterfront Hotel & Casino Cebu City and for having taken your valuable time to share your experience on Trip Advisor. I do apologize for the inconvenience you experienced with the aircon. Please rest assured that your feedback has been shared with our Engineering...

Cebu City, Philippines
Reviewed 4 days ago NEW

Nice hotel but some staffs are not so accomodating. And in general im upset due to long waiting for our room to be clean and sad to say i dont like it because we been travelling that time we are so tired.

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Helpful?
Thank zillab2017
Anders H, General Manager at Waterfront Cebu City Hotel & Casino, responded to this review

Dear zillab2017 Warm Greetings from Cebu Thank you very much for your recent stay with us at Waterfront Hotel & Casino Cebu City and for having taken your valuable time to share your experience on Trip Advisor. We always strive to offer the highest level of service and accommodation and it seems that on this occasion we unfortunately failed to...

Larisa, Greece
Reviewed 4 days ago NEW

Hotel unaware of Booking genius members-privileges. Booking.com sent booking confirmation in app without important tax charges.Misunderstanding, Front staff impatient and rude.Supervisor professional! Offered free airport transfer!

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Helpful?
Thank 190christinai
Anders H, General Manager at Waterfront Cebu City Hotel & Casino, responded to this review

Dear 190christinai Greetings from Cebu Thank you very much for your recent stay with us at Waterfront Hotel & Casino Cebu City and for having taken your valuable time to share your experience on Trip Advisor. In regards to you concern let me clarify - for Booking.com genius members-privileges all discounts/privileges are already deducted of the price given from the...

Cagayan de Oro, Philippines
Reviewed 5 days ago NEW

Booking.com had a deal , when i paid final bill it's different it became d regular price which is frustrating and hidden charges. Terrible about value, it's not true. We also noticed other customers with the same problems

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Helpful?
Thank 217lilitaa
Anders H, General Manager at Waterfront Cebu City Hotel & Casino, responded to this review

Dear 217lilitaa Greetings from Cebu Thank you very much for your recent stay with us at Waterfront Hotel & Casino Cebu City and for having taken your valuable time to share your experience on Trip Advisor. When reading your review I understand that this is about your online travel agent booking.com and not Waterfront Hotel & Casino. We don't have...

Seoul, South Korea
Reviewed 5 days ago NEW

when i go to cebu, this is very good time. because waterfront hotel is very good. i was gamble in casino, that's very kindful so i will go back to Waterfront hotel&casino and then i will enjoy gamble. Thank you.

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Helpful?
Thank J4543WBkimm

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Waterfront Cebu City Hotel & Casino

Address: Salinas Drive, Lahug, Cebu City 6000, Philippines (Formerly Waterfront Cebu City Hotel)
Region: Philippines > Visayas > Cebu Island > Cebu City
Price Range: $92 - $296 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Waterfront Cebu City Hotel & Casino 4*
Number of rooms: 562
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Orbitz, Travelocity, Ctrip TA, Priceline, Agoda and TripOnline SA so you can book your Waterfront Cebu City Hotel & Casino reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Waterfront Cebu City Hotel And Casino
Waterfront Cebu City Hotel Cebu City
Waterfront Hotel Cebu City
Waterfront Cebu City Hotel & Casino Cebu Island
Hotel Style:
#1 Casino Hotel in Cebu City
#6 Spa Hotel in Cebu City
#6 Luxury Hotel in Cebu City
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Questions & Answers

Here's what travellers have asked, with answers from Waterfront Cebu City Hotel & Casino staff and other travellers.
17 questions
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California
Portland, Oregon
Silver Spring, Maryland, United States

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Questions? Get answers from Waterfront Cebu City Hotel & Casino staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“front view with the city or IT park view.”
 of 5 bubbles erichleinchen, 9 Jan 2017 | Read review
“Go for Deluxe Rooms on a minimum!”
 of 5 bubbles Denmar_Ong, 3 Jan 2017 | Read review
“Get the highest floors...”
 of 5 bubbles NikeLight, 7 Dec 2016 | Read review
“Ask fro a room that has been renovated.”
 of 5 bubbles andrewbL4560QR, 27 Nov 2016 | Read review
“high floor for the view”
 of 5 bubbles MOHSMD, 16 Nov 2016 | Read review
5 of 5
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