Waterfront Cebu City Hotel & Casino
Salinas Drive Lahug, Cebu City 6000 Philippines
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US$55
US$83
Free cancellation until 09/02/23
US$88
US$48
Hotels.comUS$83
TravelocityUS$83
HurbUS$88
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About
#13 of 201 hotels in Cebu City
Location
Cleanliness
Service
Value
Travellers' Choice
See why so many travellers make Waterfront Cebu City Hotel & Casino their hotel of choice when visiting Cebu City. Providing an ideal mix of value, comfort and convenience, it offers a quiet setting with an array of amenities designed for travellers like you.
While staying at Waterfront Cebu City, visitors can check out Taoist Temple (1.3 mi) and Temple of Leah (1.3 mi), some of Cebu City's top attractions.
As your “home away from home,” the hotel rooms offer a flat screen TV, air conditioning, and a minibar, and getting online is easy, with free wifi available.
Guests have access to room service and a concierge while staying at Waterfront Cebu City Hotel. In addition, Waterfront Cebu City Hotel & Casino offers a pool and free breakfast, which will help make your Cebu City trip additionally gratifying. And, as an added convenience, there is free parking available to guests.
If you’re looking for a pub, consider a visit to La Vie Parisienne, Cubana, or El Gecko Restobar, which are all conveniently located a short distance from Waterfront Cebu City.
Cebu City is also home to Paulina Constancia Museum of Naive Art, a popular art museum that is not too far from Waterfront Cebu City Hotel & Casino.
At Waterfront Cebu City Hotel & Casino, your comfort and satisfaction come first, and they look forward to welcoming you to Cebu City.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Casino and Gambling
Airport transportation
Business Centre with Internet Access
Valet parking
Wifi
Hot bath
Outdoor pool
Fitness / spa changing rooms
Bar / lounge
Coffee shop
Restaurant
Breakfast buffet
Poolside bar
Conference facilities
Banquet room
Meeting rooms
Spa
Massage
24-hour security
Baggage storage
Concierge
Currency exchange
Non-smoking hotel
ATM on site
Doorperson
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Room service
Safe
VIP room facilities
Minibar
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Family
Languages Spoken
Filipino
Location
86Good for walkers
Grade: 86 out of 100
297Restaurantswithin 1 km
15Attractionswithin 1 km
Contact
Salinas Drive Lahug, Cebu City 6000 Philippines
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Needs general maintenance. Only a small amount of toilet paper in the room. Not enough towels. Shower head was at eye level in the deluxe room - ok if you are very short. Breakfast was excellent and with good variety... but food temperature not always hot. Years ago, this place was a palace... and THE place to be in Cebu City. Not so anymore. Unless you get a price that's a steal... there are better places at similar or lower prices.
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Date of stay: January 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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This hotel charges a corkage fee for every bottle of beer you bought from outside. When I checked out, I still had to wait for 25 mintues at the reception counter because there were only one receptionist and people were lining up at the counter. The room is old as well as the carpet. There are many new hotels in Cebu City today which are far better than Waterfront Hotel.
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Date of stay: January 2023Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Cherie Jo, Marketing at Waterfront Cebu City Hotel & Casino
Responded 4 days ago
Hello, Thank you for bringing this to our attention. In our goal to continuously provide only good experiences to all our guests, we will do our best to address your concern. - Waterfront Cebu City Hotel and Casino
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The pics looks great and it is definitively a nice place to stay but it is a little over rated now and rooms need an upgrade. Great staff. Great breakfast The place is huge and has several restaurants- chinese, italian, casino. The italian restaurant was totally over priced taking the quality in consideration. Lunch buffet at 1.700 php is honestly stupid. It is ok, nice buffet indeed but 1.700 ??? Greeat reception area with bar/resto. Very nice pool area - great for kids. Nice location.
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Date of stay: January 2023
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Cherie Jo, Marketing at Waterfront Cebu City Hotel & Casino
Responded 4 days ago
Hello, Thank you for bringing this to our attention. In our goal to continuously provide only good experiences to all our guests, we will do our best to address your concern. - Waterfront Cebu City Hotel and Casino
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The property is a bit old but well kept also the staff are friendly and very helpful, they will great you every time they see you along the way, and they do this "MABUHAY GESTURE" of DOT. Food is great as well especially the breakfast and they have a lot of options as well
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Date of stay: January 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Cherie Jo, Marketing at Waterfront Cebu City Hotel & Casino
Responded 2 weeks ago
Hello, Thank you for taking the time to leave such a humbling review regarding your recent stay with us. It has been our pleasure to have you and we are sincerely happy to hear you had a great visit. Looking forward to welcoming you back soon! - Waterfront Cebu City Hotel and Casino
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The hotel was A-ok. Breakfast and pool were my family’s primary reason why we stayed there. But, I forgot to consider connectivity aka internet. I needed to work some days, but their internet connections was horrible. I couldn’t even open a website. I complained about it and asked the front desk where I could possibly get good connections , they just responded that they couldn’t do anything since they’re fully booked! If that was the test of me keeping my job, i would have lost it. The only bright side for me is that their breakfast was great! Plus it’s not difficult to get a cab/taxi. Lesson learned: if you needed to work online, go elsewhere. It was last minute that we decided to stay for another two days and moved to Seda Bloc. Try there instead.
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Date of stay: December 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Cherie Jo, Marketing at Waterfront Cebu City Hotel & Casino
Responded 3 weeks ago
Hello, Thank you for bringing this to our attention. In our goal to continuously provide only good experiences to all our guests, we will do our best to address your concern. - Waterfront Cebu City Hotel and Casino
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Waterfront Cebu City Hotel and Casino is a grand castle-like property situated in the heart of Cebu City’s commercial and business district. It is within 5 minutes walk to the famous Cebu IT Park Lahug and 30 minutes drive from the Mactan-Cebu International Airport. Here are our Top 10 Reasons Why You Should Stay with Waterfront Cebu City Hotel and Casino, Cebu, Philippines!
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Date of stay: October 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Cherie Jo, Marketing at Waterfront Cebu City Hotel & Casino
Responded 14 Nov 2022
Hello Nathanael, Thank you for taking the time to leave such a humbling review regarding your recent stay with us. It has been our pleasure to have you and we are sincerely happy to hear you had a great visit. Looking forward to welcoming you back soon! - Waterfront Cebu City Hotel and Casino
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I have been a regular guest at Waterfront Hotel Cebu City & Casino for the every year for the past 15 years except 2020-2021 due to covid. Frankly, I see a decline in service and facilities and there is little or no action to address this. At breakfast I requested more milk for cereal as the milk carafe was empty. To my surprise the waiter returned with a 2-litre carton of unchilled milk. After explaining to him that cereals are always served with chilled milk he returned with chilled milk. But next day same thing. The milk in the carafe was not chilled and the container it was in had no ice to keep it chilled. Once again, I asked for chilled milk and it was replaced. I later saw a manager pointing out that chilled milk is standard provision for cereals and all hotels follow that just as Waterfront has always done in my previous stays there, including my stay at Waterfront Cebu City in May this year. The manager totally agreed. Next day on entering the restaurant for breakfast a waiter approached me and said you want chilled milk sir? No I said, not just me, everyone expects chilled milk for cereals. I pointed out juices are provided there chilled in dispensers. Milk should also be provided chilled for cereals and simply just for drinking a glass of milk. Two days later it happened again - unchilled milk. After leaving the restaurant, I asked to speak to manager, a different one this time. This manager also agreed and same thing again followed next day. A waiter asked if I want chilled milk. The two managers were simply identifying the issue as a special request by a particular guest. No. It is not a special request. Providing chilled milk is a standard requirement for all guests and up till now Waterfront has always automatically done that without being asked during my many stays there, as it should. Suggestion: Get a cold liquid dispenser for milk just like the 4 chilled juice dispensers that are there in the breakfast restaurant. When we went down to lower lobby we immediately noticed a bad odour in the corridors like the smell from a rubbish tip. It became clear, that this was not just our imagination, when I saw a small air purifier turned on at a power point in the corridor. But clearly this little purifier was not enough to dispel this odour which was also outside in the garden and pool area which is critically in need of redevelopment. Alarmingly, there are no proper change/shower/toilet facilities in the pool area and this was the case well before covid 19. The previous male facility for the pool which had showers, lockers and toilets has been closed for many years. I was told the nearest male facility was in the gym back inside the hotel, quite a distance from the pool. Totally unsatisfactory. You don’t want to walk inside the hotel wet after using pool. And what are they doing about it? Nothing. Still in the too-hard basket. The previously provided shade umbrellas have gone. Not one umbrella there. Ground drainage channels need upgrade- algae should not be visible. The rock looks like it has passed its use-by date. Pull at down and redevelop the area providing proper change room facilities. I reported the odour issue in the lower lobby to a manager. The manager agreed there was a bad odour there but days later no change, odour still there with the one small air purifier working. I get the feeling, Waterfront has been aware of this odour problem for some time but has taken no proper action to address the issue. I might add this odour problem was not there when we stayed in the hotel earlier this year in May. What needs to be done? Provide more air purifiers? No. No. No. Track down the source of the smell and contain or remove it. Waterfront managers just agreeing with guests of an existing issue is not enough. Action to fix it is what is required.…
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Date of stay: October 2022
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Cherie Jo, Marketing at Waterfront Cebu City Hotel & Casino
Responded 2 Nov 2022
Hello Royce, Thank you for bringing this to our attention. In our goal to continuously provide only good experiences to all our guests, we will do our best to address your concern. Kindly send us an email at wcch@waterfronthotels.net so we can assist you further. Hoping to hear from you soon! - Waterfront Cebu City Hotel and Casino
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Excellent location with friendly and accommodating staff. Experienced Cebuano hospitality at its best from all corners of the property eg lobby lounge, in house gym, buffet breakfast. Wide variety of food and cocktails are affordable. Room is decent although needs renovation. Taxi/grab cars available round the clock to take you to almost every where.
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Date of stay: September 2022Trip type: Travelled with family
Room Tip: Room rates inclusive of access ro Citi Gym with sauna/steamrooms
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Cherie Jo, Marketing at Waterfront Cebu City Hotel & Casino
Responded 26 Oct 2022
Hello, Thank you for taking the time to leave such a humbling review regarding your recent stay with us. It has been our pleasure to have you and we are sincerely happy to hear you had a great visit. Looking forward to welcoming you back soon! - Waterfront Cebu City Hotel and Casino
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Book a family room for 2 adults and 2 kids ages 13 and 9, had book a superior twin room which advertises 2 large twin beds through Expedia. Arrive at the hotel to check in to find they have no such rooms only have 2 singles beds in a room or 1 king bed.
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Date of stay: October 2022Trip type: Travelled with family
Room Tip: Check before you buy no refunds at all from most hotels in the Philippines.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Cherie Jo, Marketing at Waterfront Cebu City Hotel & Casino
Responded 6 Oct 2022
Hello Kelly, Thank you for bringing this to our attention. In our goal to continuously provide only good experiences to all our guests, we will do our best to address your concern. Kindly send us an email at wcch@waterfronthotels.net so we can assist you further. Hoping to hear from you soon! - Waterfront Cebu City Hotel and Casino
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A little bit like a Las Vegas hotel, some nice restaurants, very international. After several weeks hopping around islands and staying at mountain villas trying not to be overrun by bugs, this was a drastic change for a night before catching my flight home. The room was a bit aged, but clean and well furnished. I could have forgotten I was still in the Philippines. I was looking for a posh urban break to be rested for a long flight, comfort, reliable internet, no surprises, no hassles, no adventures. This place accomplished that perfectly. Plenty of taxis at the door to go to the airport.
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Date of stay: August 2022
Value
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Cherie Jo, Marketing at Waterfront Cebu City Hotel & Casino
Responded 25 Aug 2022
Hello Robert, Thank you for taking the time to leave such a humbling review regarding your recent stay with us. It has been our pleasure to have you and we are sincerely happy to hear you had a great visit. Looking forward to welcoming you back soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$55 - US$68 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
waterfront cebu city hotel cebu city, waterfront cebu city hotel and casino, waterfront hotel cebu city
FORMERLY KNOWN AS
Waterfront Cebu City Hotel
LOCATION
PhilippinesVisayasCebu IslandCebu City
NUMBER OF ROOMS
561
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Frequently Asked Questions about Waterfront Cebu City Hotel & Casino
Which popular attractions are close to Waterfront Cebu City Hotel & Casino?
Nearby attractions include Ayala Center Cebu (0.7 km), Cebu Safari & Adventure Park (0.7 km), and Island Souveniers (0.7 km).
What are some of the property amenities at Waterfront Cebu City Hotel & Casino?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Waterfront Cebu City Hotel & Casino?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Waterfront Cebu City Hotel & Casino?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Waterfront Cebu City Hotel & Casino?
Yes, free parking and valet parking are available to guests.
What are some restaurants close to Waterfront Cebu City Hotel & Casino?
Conveniently located restaurants include Circa 1900, Puso Bistro & Bar, and Abaca Baking Company.
Are there opportunities to exercise at Waterfront Cebu City Hotel & Casino?
Yes, guests have access to a pool, a fitness centre, and locker rooms available in the fitness centre during their stay.
Does Waterfront Cebu City Hotel & Casino have airport transportation?
Yes, Waterfront Cebu City Hotel & Casino offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Waterfront Cebu City Hotel & Casino?
Yes, dry cleaning and laundry service are offered to guests.
Does Waterfront Cebu City Hotel & Casino offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Waterfront Cebu City Hotel & Casino?
Many travellers enjoy visiting Yap Sandiego Ancestral House (2.8 km), Fort San Pedro (3.5 km), and 1730 Jesuit House (2.9 km).