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Waterfront Cebu City Hotel & Casino

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1,787 Reviews from our TripAdvisor Community

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Showing 1,560: English reviews
Reviewed 2 days ago NEW

upon arriving to the hotel I was impressed with the look of it. It was really nice and the lobby was full of things going on since christmas is around the corner. Was greeted with nice smile by the door lady wearing santa like costume. Check in was fast and the receptionists was very friendly. Room was fantastic with really...

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Helpful?
Thank Mohamad Arif N
Luzon, Philippines
Reviewed 2 days ago NEW

I had my high expectations, and was kind of frustrated since first day. Shower was defective, we even had to transfer room on the third night. Just so happened that the Event/conference was nearest to Waterfront.

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Thank N3666QQjosepht
Cebu
Reviewed 3 days ago NEW

10/10 would visit again! We booked 2 suites to prepare for our wedding. Reservation was on point and we had a wonderful time admiring the level of detail. My only negative experience was the $100 charge for 2 clothes hangers we lost. The hustle and bustle of preparations during the wedding caused us to misplace two hangers. :(

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Helpful?
Thank Mickail Joseph L
Townsville, Australia
Reviewed 3 days ago NEW

Not sure what the rest of the world thinks but me............I love the place. My wife and I went back to this hotel after 6 years and still found it to be of extremely high standards. The room was big, bed was comfortable, cleanliness was excellent and the staff service just great right down to the valet parking people. There...

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Thank Peter P
Cebu City, Philippines
Reviewed 3 days ago NEW

Location is great for tourist since it is near the malls and uptown tourist spots. Cebu IT Park is just in front of this hotel where there are variety of restaurants to choose from. Rooms needs upkeep or refurbishing since it is a bit old already. Beds for twin accommodation is a bit small. It is a single bed unlike...

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Thank NikeLight
Playa del Carmen, Quintana Roo, Mexico
Reviewed 4 days ago NEWvia mobile

We really enjoyed our 1 night stay here before heading to the airport the next day. The rooms are spacious and clean and the staff friendly and welcoming, the food was very good especially the breakfast buffet. We also really appreciated the free airport transfer. The pool area looked lovely and the gym new and up to date although we...

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Thank Lily2207
Birmingham, United Kingdom
Reviewed 5 days ago NEW

Staff wasnt very helpful except for the duty manager Ms Irene lazerna who listened to my complaints and made me comfortable . Too many complaints to mention and overall stay was a disaster! Rude staff and they made you feel like you cant pay off your bill that a staff suggested to escort me with a waiter all the way...

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Thank cristinalG2208ZP
Cebu City, Philippines
Reviewed 5 days ago NEW

I was supposed to rate my stay at waterfront with 4/5 because the faucet is broken. Only hot water will come out but their maintenance were very accomodating and fast to respong. Although they weren't able to fix it since it will require a new faucet replacement, I'd still give them 5 out of 5 because of the past experience...

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Thank jojo822016
Singapore, Singapore
Reviewed 5 days ago NEW

Over-all Stay is 9/10. I have a very good experience every time I stay on this hotel. The in-house casino and the free parking, awesome. Will keep coming back to this hotel. Things to improve maybe to have an option for smoking and non-smoking floors. Thanks!

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Thank 153karl
Quezon City, Philippines
Reviewed 5 days ago NEW

Our rooms had no bidet. The shower functions like a faucet. Service in mediterranean hall was poor. Some attendants were making fun of non-cebuano speaking guests. Assuming no one would understand them. Some attendants in group check out were rude to our guests. Food was average. Aside from the staff assigned to us in adriatic hall, in general, the staff...

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Helpful?
Thank D8254YXannet

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Casino and Gambling
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting

Additional Information about Waterfront Cebu City Hotel & Casino

Address: Salinas Drive, Lahug, Cebu City 6000, Philippines (Formerly Waterfront Cebu City Hotel)
Region: Philippines > Visayas > Cebu Island > Cebu City
Price Range: $87 - $189 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Waterfront Cebu City Hotel & Casino 4*
Number of rooms: 562
Reservation Options:
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Also Known As:
Waterfront Cebu City Hotel And Casino
Waterfront Cebu City Hotel Cebu City
Waterfront Hotel Cebu City
Waterfront Cebu City Hotel & Casino Cebu Island
Hotel Style:
#1 Casino Hotel in Cebu City
#6 Spa Hotel in Cebu City
#6 Luxury Hotel in Cebu City
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Questions & Answers

Here's what travellers have asked, with answers from Waterfront Cebu City Hotel & Casino staff and other travellers.
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Questions? Get answers from Waterfront Cebu City Hotel & Casino staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get the highest floors...”
 of 5 bubbles NikeLight, 7 Dec 2016 | Read review
“Ask fro a room that has been renovated.”
 of 5 bubbles andrewbL4560QR, 27 Nov 2016 | Read review
“high floor for the view”
 of 5 bubbles MOHSMD, 16 Nov 2016 | Read review
“The Absolute Best Cebu City has to Offer”
 of 5 bubbles stevenhopkins2016, 22 Oct 2016 | Read review
“Great hotel, and a great value.”
 of 5 bubbles 540irwink, 14 Oct 2016 | Read review
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