Spent 4 days, 3 nights. OK location between Robinson’s Cybergate Mall and Fuente Circle. tThe room was small, with loud a/c, sat tv & lousy wifi. No fridge or electric kettle. Rough worn linen and towels. The bathroom was just ok; the shower not so good — kinda moldy. But the cafe downstairs has good fare. Have bfast included in your reservation if it’s a couple of bucks more. The official pics weren’t in any room that I peaked into.
Booked my stay here for the Sinulog Festival, I was pleasantly surprised. Its is located one block from Puente, walking distance to Larsian, Shamrock and Rosbinsons. Easy to find transportation going to other tourist attractions and lots of restaurant choices. The staff are all helpful and friendly. We chose the deluxe room, its clean and spacious . The breakfast is good. I gave it 4 stars because on our first night our aircon was not as cold as I wanted, the staff fixed the problem right away. It's worth the price, I recommend this place.
Highly recommended!! The rooms are spacious and very clean, centric location, breakfast was delicious and the staff was very friendly! We will definitely stay here again next time we are in Cebu City!
A block away from Cybergate (lots of food options), drugstores, and convenience stores. Cabs pass by frequently but I used Grab and there was always a car nearby. About a 3-5min walk to Robinsons and fast food joints. Staff were very helpful and efficient. I had keycard issues and they handled it promptly. Security on duty at all times so it was mostly secure. Good breakfast options but I prefer brewed coffee and that's added cost. (Breakfast comes with juice or 3-in-1 coffee) The room was clean, had a comfy bed, and had very basic toiletries (bring your own). 2 small bottles of water are provided daily. The shower heater wasn't that hot in my room though. It made cold water sort of lukewarm and i prefer scalding. Good pressure though and no weird smells in the bathroom. I might book here again if I need to stay in the area.…
I stay with them just a week ago. The room is new ,food is very affordable and front desk personnel is so accommodating. Location is very good near hospital and malls. My family really loved to stay here.
I made a last minute booking for a hotel in Cebu when my mom had to go back to the US. Having stayed here before, I was confident that our shirt stay in Cebu will be a breeze. I was right. The staff was very attentive to details, our special requests were granted and they made us feel at home. The hotel is centrally located. It us near hospitals, churches, food centers and transportation is always available. Overall, it really was a pleasure spending a few nights here.
Really bad experience. When we arrived the receptionist told us rudly that they didn't had any more room, we keep explaining that we booked before via booking but she was keep saying that they didn´t accept rooms through booking. We tried to show her the booking on our phone but she was not interested, only when we raise the voice then she looked and realized that we had a booking and turns the most friendly person in the world. We went to the room. The room without any windows or ventilation. The bed was with dirty linen and the wall dirty even with blood. We tried to ask for another room but they were fully booked. My partner was with food intoxication so was hard to move to another place. Breakfast was average and really slow service.
The room was comfortable, dimly lit, needs to level up on cleanliness especially its bedroom flooring. Obvious women long hair strands on the floor, near corners and below bed. The linens are soft and clean. The bath cubicle ( with sliding doors ) has an inch of gap while you shower. No mini ref available. If I may suggest, on the waste bins, put the labels of each on the top portion of the bin (and not on the body where it is not visible). Breakfast is available, comes together with room rate. Choices and food taste can still be improved. The tapa choice I did not like. I ended up having the sunny side up and garlic rice only. M Citi Suites, improve your level of service now.
The hotel is located near Fuente Osmena, very close to Robinson Cybergate, a small mall with some good restaurants - Hukad, Moon Cafe, .... The hotel staff is very friendly and helpfull. The breakfast is nice.
Traveling to the Philippines to see relatives requires lots of excess baggage so checking into this hotel we needed a trolly which they have (with flat tires so you have to drag it down the hallway). The family room we paid a premium for for two nights and seeing the photos online looked very nice...in reality the room is in what seems like an abandoned back corner, no windows, The hallway in from of the door is used a a storage area partially blocking the fire escape..the toilet seat was flopping all over barely attached, the shower was so clogged up it was a trickle, the single chair in the room was falling apart, and the tv, no remote, You had to physically plug it in the wall to turn it off and on.. all very simple things to remedy, but clearly the management didn’t care about such basic maintenance I had to find the help and made him fix all of these issues,,, which he did to his credit,, And he would have liked to have a tip... but I felt I had paid this hotel enough already,, On the upside, the air con is good,and the staff nice enough...but I wouldn’t recommend it..ever.…
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