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Marco Polo Plaza Cebu

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Marco Polo Plaza Cebu
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1,092 Reviews from our TripAdvisor Community

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Showing 898: English reviews
Cebu City, Philippines
Reviewed 20 May 2016

Everything is just perfect from the entrance door to the rooms. The managers and staffs were polite and helpful, you experience the Filipino hospitality to the fullest. A very good place to relax and escape from the busy traffic of the City.

Review collected in partnership with Marco Polo Hotels
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Helpful?
1Thank mike_tango62
OnNivelHills, General Manager at Marco Polo Plaza Cebu, responded to this review

Dear mike_tango62, Greetings from Marco Polo Plaza Cebu! Thank you for finding time to share a quick review of your stay at our hotel and for branding us “The best place Cebu can Offer”. It is our honor to be able to share with you an ultimate experience of Filipino hospitality. Thank you for your good word. We look forward...

Reviewed 20 May 2016

My partner for 9 years decided to get out from the hustle bustle of the city center that we decided to checked in to Marco Polo Cebu. Upon entering the hotel, we were greeted by the lovely decor in the lobby. It was so impressive that I couldn't helped to take a selfie. After the checked in process we were...

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Helpful?
2Thank islefinity
OnNivelHills, General Manager at Marco Polo Plaza Cebu, responded to this review

Dear islefinity, Greetings from Marco Polo Plaza Cebu! Thank you for sharing this heartwarming review. It is a fine reference to ‘staycationers’ who are yet to find a hotel accommodation that provides real relaxation. Thank you for your appreciation of our services and amenities through your sincere description of each experience. We are delighted that we have delivered you the...

Bengaluru, India
Reviewed 19 May 2016

Great rooms, cozy bed !! Had a good view looking over the mountains. The Breakfast was sumptuous. We spent a great deal of time in the pool area and the roof top Resto-Bar is one the places to visit in Cebu for the view. There was Indian Veg Food available there in the rooftop resto, which was amazing.

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Helpful?
1Thank shivani07
OnNivelHills, General Manager at Marco Polo Plaza Cebu, responded to this review

Dear shivani07, Greetings from Marco Polo Plaza Cebu! Thank you for sharing your “relaxing weekend” story with us through this post. It is always a pleasure to know that our guests are able to relax and recharge, inspiring us to continue to deliver the Marco Polo brand of hospitality. Here is to look forward to have you stay with us...

Bacolod, Philippines
Reviewed 19 May 2016

I would like to commend your staff change in the restaurant buffet; specifically for youtmr breakfast Buffett service. Ina and Alvin were fantastic!!! Their customer service was beyond excellent! They prepared my food exactly to my specifications and always asked if everything is okay. Their cooking skills were what age my breakfast come alive! I firmly believe that both of...

Review collected in partnership with Marco Polo Hotels
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Helpful?
1Thank biancal325
OnNivelHills, General Manager at Marco Polo Plaza Cebu, responded to this review

Dear biancal325, Greetings from Marco Polo Plaza Cebu! Thank you for your sincere commendation for our staff. Indeed, service quality shapes any hotel stay experience. It is our honor to know that our associates made a great impression on you. Thank you for the good word. We wish you the best in all your travels and look forward to see...

Singapore, Singapore
Reviewed 17 May 2016

Hotel's location is on the side of Nivel Hills with a great overlooking view of Metro cebu and Mactan Channel - best to request/pay for a SeaView room. Nicely designed pool with pool edge seats. Food is ok but service should be improved.

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Helpful?
4Thank 20_Vic_15
OnNivelHills, General Manager at Marco Polo Plaza Cebu, responded to this review

Dear 20_Vic_15, Greetings from Marco Polo Plaza Cebu! Thank you for finding time to share your stay experience with us through this post. We are glad that you appreciate our hotel’s unique location as well as the outdoor amenities. Rest assured, we take note of the other aspects that did not meet your expectation. We wish you the best in...

belgium
Reviewed 17 May 2016

Great hotel for conferences. Set on a hilly street, away from the crowd and yet central enough. Moving around with a taxi is necessary as it isn't exactly walking distance to the city centre. As returning guests we get promoted to the executive level. Just be careful you don't get the room that is below the executive lounge, as it...

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Helpful?
Thank girl-in-a-fix
OnNivelHills, General Manager at Marco Polo Plaza Cebu, responded to this review

Dear girl-in-a-fix, Greetings from Marco Polo Plaza Cebu! Thank you for finding time to share your stay and conference experience with us through this review. We truly value your recommendation for this allows would-be guests of our hotel to make as fine reference on their quest to find the best place to stay while in Cebu on a business trip....

Moalboal, Philippines
Reviewed 17 May 2016

Had enjoyed our stay in marco polo. Check in and check out was fast and easy. The internet connection was fast... the rooms were so neat and clean and also the view from our room. Planning to go back sooner.

Review collected in partnership with Marco Polo Hotels
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Helpful?
1Thank normajeans323
OnNivelHills, General Manager at Marco Polo Plaza Cebu, responded to this review

Dear normajeans323, Greetings from Marco Polo Plaza Cebu! Thank you for sharing this quick review. We appreciate the warm reception and the early plan to go come back to stay with us. Thank you for the good word. We look forward to see you soon! Sincerely, Julie Najar General Manager

Cebu City, Philippines
Reviewed 16 May 2016

Old rooms & beds so need rennovation & newer beds to compete with newer hotels. Shower stalls should be fully closed so water won't splash out to the floors making it wet & slippery. Breakfast buffet was goid as expected but chocolate croissant was not refilled and that was our favorite.

Review collected in partnership with Marco Polo Hotels
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Helpful?
Thank nadineevee
vienna
Reviewed 16 May 2016

The real good Thinge of this hotel is that it is a little Outsider the City on a small mountain. So there is the air much better behause there is always a Little breeze. It has a nicke pool,the beides roundtable are new this year. The breakfast buffet is perfect with everything you Need. Inclusive Dim Sum and Soups and...

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Helpful?
Thank oew
OnNivelHills, General Manager at Marco Polo Plaza Cebu, responded to this review

Dear oew, Greetings from Marco Polo Plaza Cebu! Thank you for finding time to write a quick review about your stay experience with us. We are glad that you appreciate the uniqueness of our location and environment; premiums which guests look for in the quest of relaxation while staying in a hotel within the city. Thank you too for the...

Reviewed 15 May 2016 via mobile

I had the hotel called me a taxi and they gave new a white slip with driver information just in case of a scam. The taxi guy did not run his meter and ended up trying to scam us. We reported to the hotel and they did not even cared to protect their own guests. What's the point of giving...

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Helpful?
Thank Anthony D

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Shuttle Bus Service
  • Breakfast included
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Marco Polo Plaza Cebu is nestled at the prestigious Nivel Hills providing a spectacular view of Cebu City and Mactan Island. Be it business or vacation, stay at Cebu City's Finest hotel, the Marco Polo Plaza Cebu. Marco Polo Plaza Cebu is a 24 storey hotel with 329 well-appointed guest rooms including suites with fine amenities, 24 hour security and safety measures and free Wi-Fi internet. A trip to the "Queen City of the South" in the Philippines - Cebu, is a culinary journey. Marco Polo Plaza Cebu is hailed as a dining destination of Cebu City. Dubbed as the "Best Buffet in Cebu City", Cafe Marco attracts diners to feast on Filipino, Continental and Western cuisine. It is awarded as Top 5 Restaurant in the Philippines by the prestigious Miele Guide in 2013. Blu Bar & Grill is an ultimate dining experience in Cebu City. From a thousand feet above sea level, it offers a panoramic view of Cebu City and Mactan Island. The glamorous Philippine Tattler awards it as one of Philippines' Best Restaurants. Marco Polo Plaza Cebu is a choice Cebu venue for meetings, conferences and celebrations. Its lavish Grand Ballroom and function rooms can accommodate up to 2,500 guests. ... more   less 

Additional Information about Marco Polo Plaza Cebu

Address: Cebu Veterans Drive | Nivel Hills, Lahug, Cebu City 6000, Philippines
Region: Philippines > Visayas > Cebu Island > Cebu City
Price Range: $115 - $207 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Marco Polo Plaza Cebu 4*
Number of rooms: 329
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Orbitz, Agoda, Travelocity, Asiatravel.com Holdings and Jetsetter so you can book your Marco Polo Plaza Cebu reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Marco Polo Plaza Hotel Cebu City
Marco Polo Plaza Cebu Cebu Island/Cebu City
Hotel Style:
#2 Business Hotel in Cebu City
#3 Spa Hotel in Cebu City
#3 Family Hotel in Cebu City
#3 Romantic Hotel in Cebu City
#3 Luxury Hotel in Cebu City
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Questions & Answers

Here's what travellers have asked, with answers from Marco Polo Plaza Cebu staff and other travellers.
26 questions
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Questions? Get answers from Marco Polo Plaza Cebu staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Better to get a city view room where you can see the whole of Cebu overlooking the sea rather than the mountain view side”
 of 5 bubbles wgalicaya, 21 Feb 2017 | Read review
“room was ok it was clean bed was the way I like room service was ok the burger was fine I order couple of time room service as well over all I like the hotel but away from the mall which I did not like next time will get next to the mall is better I think ”
 of 5 bubbles m0hsinabbass, 17 Feb 2017 | Read review
“great price for an excellent hotel”
 of 5 bubbles I4891GYmichaelg, 16 Feb 2017 | Read review
“No due to dirty bath ”
 of 5 bubbles 993doreenm, 13 Feb 2017 | Read review
“check out rooms before checking in”
 of 5 bubbles MichaelDaisySimmons, 7 Feb 2017 | Read review
5 of 5