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Crown Regency Hotel & Towers

PricelineUS$49*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
US$111*
US$49*
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US$79*
US$79*
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Crown Regency Hotel & Towers
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871 Reviews from our TripAdvisor Community

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Showing 760: English reviews
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Reviewed 6 days ago NEWvia mobile

Paid for 3 nights but only stay one. Entire hotel smells moldy. Room was old, smells, had lots of mold in the shower that barely works. All restaurants were dirty. We decided to change hotels after one night but they would not refund our last couple nights but it was so bad that it was still worth it to us...

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1Thank James S
Reviewed 1 week ago

The room was actually very nice and clean. Awesome view from the 30th floor. They have great internet connection. The bathroom; shower heater was not working, toilet seat had a crack so it was a pain sitting on it. Lobby was very crowded and noisy. The breakfast buffet was good. Except for the ketchup, I think it was UFC of...

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Thank Jed G
Adelaide, Australia
Reviewed 1 week ago via mobile

The hotel room was old and tired. Television must be 10 years old, small screen with very limited channels. I booked a king bed and received a twin room... the hotel is centrally positioned but I would book elsewhere next trip

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Helpful?
Thank CHRIS L
Stafford, Virginia
Reviewed 2 weeks ago

This hotel is in the process of updating its rooms. We stayed in a recently renovated room and it was at 4-5 star level. Well decorated with hot water, cold AC, and great room service. I agree with other reviewers that the hotel is a bit dated, especially the lobby area - which can get crowded during peak hours. But...

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Thank jmcginley7
Accokeek, Maryland
Reviewed 3 weeks ago via mobile

The room has an old vibe. It needs to be renovated. The bathroom is not a par with international standard. They gave us old towels that looks whitish worn out, that you just wanna throw in the trash. The only saving grace are the smile and hospitable nature of the staff. I'm disappointed with my overall experience with this hotel,...

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Thank Paul John R
Newcastle, Australia
Reviewed 3 weeks ago via mobile

The staff are friendly but not professional, I went two days with no toilet paper despite numerous request, room safe does not work and was never fixed despite numerous request. The food is very average and unappetising. Rooms need work, lamps switches don't work, TV remote not working, these things were not fix despite request. Cleanliness is substandard through out...

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Helpful?
Thank Steven M
Eindhoven
Reviewed 3 weeks ago via mobile

Upon arrival in this very run down badly maintained hotel we were given our booked room. Wich hadent been cleaned for at least a month. Once we complained we got "upgraded" to a better room according to the hotel manager. The photos are there as a witness the hotel is the most filthy and dirty hotel i ever stayed in...

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2Thank Fvlehv
Philippines
Reviewed 3 weeks ago

We had a good stay at this hotel. Rooms were okay and nice.The lobby of the hotel were crowded. They have some attractions that could be enjoyable for adventurous people but we were not able to try it.

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2Thank Maine Belle C
Davao City, Philippines
Reviewed 4 weeks ago

The hotel's just at the center of Cebu, so it was easier to transport either going to the South or North part of Cebu. However, being one of the most renowned hotels in the city also have its cons. For example, the hotel was bombarded with foreigners, there's no problem with that, but these foreigners were too noisy as if...

Review collected in partnership with Asiatravel.com
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1Thank shimeee
Springfield, Oregon
Reviewed 20 April 2017

ac inadaquate hot water imaginary wifi intermittent room service incompetent other notes: water leaking from ceiling in hallway. gym not air conditioned door keys malfunctioned and staff did not fix, had to use manual key - they only had one. staff not fluent in english several attractions in hotel closed.

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Helpful?
Thank jaalfis

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Spa
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Casino and Gambling
  • Hot Tub
  • Bar/Lounge
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Breakfast included
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
Official Description (provided by the hotel)
From any point in Metro Cebu, whether day or night, one can easily spot the tallest hotel building in the country, Crown Regency Hotel & Towers. The flagship property of Crown Regency Hotels & Resorts stands at the heart of Metro Cebu where it dazzles the people below with its signature colorful lights outlining the 48-story building. Built with the vision of being a one-stop shop destination within a destination, this 4-star property features world-class health & wellness and entertainment amenities, 389 lavishly furnished guest rooms and suites, and sumptuous dining outlets. The hotel also features function rooms which can accommodate up to 600 guests. Home to the world-famous Sky Experience Adventure, this hotel is truly a must-see attraction for all guests and tourists alike. Enjoy the world’s first and only Edge Coaster ride, designed to give brave adventure enthusiasts an unmatched 360-view of the entire city. Catch a thrilling ride from one building to the next with the world’s first urban zipline or enjoy a nice walk from 37 floors high on the Sky Walk Extreme The hotel is conveniently located in close proximity to the city’s major commercial hubs and tourist destinations, and is only an hour’s car ride away from Mactan-Cebu International Airport. When you stay at Crown Regency Hotel & Towers, you’ll never want for more. Tour options are available at the Concierge. Airport pickup and drop off are available. Check-in time is at 2:00PM and check-out time is at 12:00noon. ... more   less 

Additional Information about Crown Regency Hotel & Towers

Address: Osmena Boulevard | Fuente Towers, Cebu City 6000, Philippines
Region: Philippines > Visayas > Cebu Island > Cebu City
Price Range: $75 - $146 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Crown Regency Hotel & Towers 4*
Number of rooms: 389
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Orbitz, Hotwire, Hotels.com, Travelocity, Expedia, Priceline, Ctrip TA, Cancelon, Travel Book Philippines, Inc. and TripOnline SA so you can book your Crown Regency Hotel & Towers reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Crown Regency Hotel And Towers Cebu
Regency Cebu City
Cebu City Regency
Crown Regency Hotel & Towers Cebu Island/Cebu City
Hotel Style:
#4 Casino Hotel in Cebu City
#9 Luxury Hotel in Cebu City
#15 Spa Hotel in Cebu City
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Questions & Answers

Here's what travellers have asked, with answers from Crown Regency Hotel & Towers staff and other travellers.
18 questions
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Wifi sucks in the room, no wifi in the hotel lobby. The television is so-so, it's not flatscreen.”
shimeee, 27 Apr 2017 | Read review
“make sure you check bathroom before choosing your hotels”
  • VERY DIRTY
ecp911, 19 Apr 2017 | Read review
“Trip Apps suggestions are good to consider first before checking those that were no suggested.”
binxm2017, 12 Apr 2017 | Read review
“We stayed here January 2016 not as selected very busy time of year to be in Cebu with main festival on”
lujoanto, 11 Apr 2017 | Read review
“Choose the rooms on higher level”
talkparijat, 28 Mar 2017 | Read review
5 of 5
Priceline
US$49* /night
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Orbitz.comUS$79
Hotwire.comUS$79
AMOMAUS$111
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*Disclaimer
Prices are for 1 room, 2 adults
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