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Crown Regency Hotel & Towers

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Crown Regency Hotel & Towers
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826 Reviews from our TripAdvisor Community

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Showing 722: English reviews
dsm
Reviewed 4 days ago NEW

I just stayed here for two reasons only - first wanted to try out the air zip line and skywalk which we did with my two kids and thoroughly enjoyed the experience and second because wanted to do the canyoneering in Badian so was easy for me to stay in cebu city for my transfers. Nevertheless, i did not find...

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Helpful?
Thank Deepak2004
Reviewed 1 week ago via mobile

Ended up solving most of the issues by ourselves. Service is just plain horrible had to call them so many times before there is some action not solution. Seems like they're just going to the motion without really listening. They have plenty of workers but needs training for improvement. The facilities is sub par, lots of leaks and damages. Food...

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Thank AiAiKo
Denmark
Reviewed 1 week ago via mobile

Before coming to this hotel I had high expectations, however our stay wasn't good at all. We stayed in 33rd floor and sometimes when there is a lot of guests you might spend up to 20mins to reach your floor because there is only two elevators going to 19th floor where you need to switch to another elevator that is...

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Helpful?
Thank DominusCN
Shannon
Reviewed 2 weeks ago via mobile

The Bathroom is very filthy specially the bath tub. The hotel has seen its days and needs renovation. It is unfortunate that it is not value for money. The room was not spotless clean which is very disappointing. Apart from the 32 floor view which is stunning and the very helpful staff (front desk, concierge and haoausekeeping), the appearance of...

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Thank 737abuo
Metro Manila, Philippines
Reviewed 2 weeks ago via mobile

Stayed here to spend New Year's Eve with the family but was stressed out because of all sorts of problem with the room. We booked for 2 two-bedroom suites, as we were a big group. Upon arrival around past 1pm, we were given 1 room only which was understandable because check-in time is 2pm. However, the toilet was already clogged...

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1Thank adetski12
Surigao City, Philippines
Reviewed 3 weeks ago via mobile

The hotel room where i stayed was spacious and located on the 22nd floor, it has a comfortable bed and good lights. My window view were the city lights and it looks nice. The food were okay. The conference hall was a bit small for 50 pax. The staff and personnel were accommodating. I also tried the skywalk with my...

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Thank Leah V
Cebu City, Philippines
Reviewed 3 weeks ago via mobile

This hotel is very disappointing. The tub was moldy and dirty and there were only 2 working elevators which were always packed. On the day we checked in, 1 of the elevators got stuck and we could hear the guests banging and shouting from the floor where we were waiting. I called front desk 5 times to request for bathroom...

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Thank RichelleJain
Riverview, Florida
Reviewed 3 weeks ago

The place is in disrepair. Word has it that the owner was a drug dealer and got killed and now the family is trying to run it. the one in Davao is as bad. No hot water, cabinet drawers are falling off drawers are missing. Mold in the tub area. Buffet is ok, staff is great, front desk not too...

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4Thank JOE B
Adelaide, Australia
Reviewed 3 weeks ago via mobile

The first thing you realise here is if you want to leave or get back to your room be prepared for a long wait. Every elevator that eventually arrives is jam packed so you either squash in or wait for the next jam packed elevator. With the ground floor elevator only going to floor 19 then you must change to...

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1Thank Peter288
Reviewed 3 weeks ago via mobile

The hotel has really good service. The management is nice to you, and helps you with your service. There is a 3 pools and a jacuzzi which is nice. However, the jacuzzi was not as hot as I would've liked it to be. The rooms are cozy, and give you the necessary items for a decent hotel. Overall, Crown Regency...

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Helpful?
Thank Joshua S

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Free Parking
  • Bar/Lounge
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Casino and Gambling
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Free Parking
  • Airport Transportation
  • Breakfast included
Official Description (provided by the hotel)
From any point in Metro Cebu, whether day or night, one can easily spot the tallest hotel building in the country, Crown Regency Hotel & Towers. The flagship property of Crown Regency Hotels & Resorts stands at the heart of Metro Cebu where it dazzles the people below with its signature colorful lights outlining the 48-story building. Built with the vision of being a one-stop shop destination within a destination, this 4-star property features world-class health & wellness and entertainment amenities, 389 lavishly furnished guest rooms and suites, and sumptuous dining outlets. The hotel also features function rooms which can accommodate up to 600 guests. Home to the world-famous Sky Experience Adventure, this hotel is truly a must-see attraction for all guests and tourists alike. Enjoy the world’s first and only Edge Coaster ride, designed to give brave adventure enthusiasts an unmatched 360-view of the entire city. Catch a thrilling ride from one building to the next with the world’s first urban zipline or enjoy a nice walk from 37 floors high on the Sky Walk Extreme The hotel is conveniently located in close proximity to the city’s major commercial hubs and tourist destinations, and is only an hour’s car ride away from Mactan-Cebu International Airport. When you stay at Crown Regency Hotel & Towers, you’ll never want for more. Tour options are available at the Concierge. Airport pickup and drop off are available. Check-in time is at 2:00PM and check-out time is at 12:00noon. ... more   less 

Additional Information about Crown Regency Hotel & Towers

Address: Osmena Boulevard | Fuente Towers, Cebu City 6000, Philippines
Region: Philippines > Visayas > Cebu Island > Cebu City
Price Range: $74 - $261 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Crown Regency Hotel & Towers 4*
Number of rooms: 389
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Orbitz, Ctrip TA, Asiatravel.com Holdings, Travelocity, Agoda and Priceline so you can book your Crown Regency Hotel & Towers reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Crown Regency Hotel And Towers Cebu
Regency Cebu City
Cebu City Regency
Crown Regency Hotel & Towers Cebu Island/Cebu City
Hotel Style:
#4 Casino Hotel in Cebu City
#10 Luxury Hotel in Cebu City
#14 Spa Hotel in Cebu City
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Questions & Answers

Here's what travellers have asked, with answers from Crown Regency Hotel & Towers staff and other travellers.
11 questions
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Los Angeles, California
6 months ago
Toronto, Canada
Zamboanga del Sur, Philippines
Brisbane, Australia
10 months ago

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Questions? Get answers from Crown Regency Hotel & Towers staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Pass on this one.”
 of 5 bubbles 891JOEB, 31 Dec 2016 | Read review
“Be careful, the street surrounding the hotel was full of homeless people”
 of 5 bubbles irv461, 10 Dec 2016 | Read review
“3205 - like the view”
 of 5 bubbles FlorianM188, 29 Nov 2016 | Read review
“get a room on the 1st tower.”
 of 5 bubbles hlim34, 7 Oct 2016 | Read review
“higher floor is better”
 of 5 bubbles mitouusa, 28 Sep 2016 | Read review
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