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Shangri-La's Mactan Resort & Spa

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About
Location
Cleanliness
Service
Value
Travellers' Choice 2018 Winner
Certificate of Excellence
Tucked in lush tropical landscape and with a crystalline coastline, Shangri-La's Mactan Resort and Spa, Cebu is the premier, award-winning deluxe resort property in the Philippines. It has won acclaim from both domestic and international travelers for its spacious and well-appointed 530 guestrooms and suites, the variety of its dining, entertainment, sports and recreational activities offered in its paradise-like setting and as home to CHI, The Spa at Shangri-La, one of the largest spa villages in Asia.Nestled amidst 13 hectares of lush greenery, landscaped gardens and with a 350-meter white-sand beach, Shangri-La's Mactan Resort and Spa, Cebu is the quintessential modern-day paradise. It is an exciting refuge for nature lovers and a favorite among holidaymakers, as it combines rustic surroundings, modern conveniences and genuine Asian hospitality that are distinctly Shangri-La.
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Property amenities
Pool
Free Parking
Restaurant
Business Centre with Internet Access
Fitness Centre with Gym / Workout Room
Room Service
Free High Speed Internet (WiFi)
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Wheelchair Access
Bar/Lounge
Spa
Airport Transportation
Public Wifi
Dry Cleaning
Meeting Rooms
Hot Tub
Tennis Court
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Non-Smoking Hotel
Outdoor pool
Breakfast Available
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Room features
Suites
Non-Smoking Rooms
Air Conditioning
Family Rooms
Smoking rooms available
Accessible rooms
Refrigerator in room
Minibar
Good to know
HOTEL STYLE
Great View
Harbour View
HOTEL CLASS
Hotel links
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Special Offer:Book Direct and Save
Hotel deals
Reviews (4,120)
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3,072 results
Traveller rating
1,968
712
214
104
74
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LanguageEnglish
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1,968
712
214
104
74
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All reviews ocean wing cowrie cove chi spa adventure zone tides restaurant ocean club lounge buko bar fish food marine sanctuary chinese restaurant mini golf private beach tropical fish fish feeding breakfast buffet white sand beach hong kong
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1 - 5 of 3,072 reviews
Reviewed yesterday via mobile

I would not want the year to end without sharing my amazing stay with my fave hotel.,which i have been visiting since 2009.-Never fails to amaze me.the excellent buffet which makes you feel like coming back all the time.the fantastic scenery.starting from your room view...More

Date of stay: January 2018
Thank mrcerillo19
Reviewed yesterday

Stayed at the Presidential Suite for three days. Needless to say, the suite is extremely spacious and comfortable with a 12 people dining table, large living room, kitchen, study, separate ensuite bedroom and one very very big master bedroom. The unobstructed views of the ocean...More

Date of stay: December 2018
Thank trance530
Response from Shangri-LaResortCebu, General Manager at Shangri-La's Mactan Resort & SpaResponded yesterday

Dear trance530, We can't wait to welcome you back as well! Thank you for such a heartwarming review. We are grateful for your kind and sincere feedback about our little paradise and the team. That said, we're excited to have you back here in our...More

Reviewed 2 days ago via mobile

Stayed 3nights at Shangri-La's Mactan Resort and Spa, Cebu Airport to Shangri-La's Mactan Resort and Spa is about 20mins (depending on traffic) Airport Transfer is chargeable per way. 3seaters @ Php2,500 (US$50nett) 4seaters @ Php1,450 (US$29nett) 4seaters @ Php1,200 (US$24nett) 8seaters @ Php1,450 (US$29nett) Shuttle...More

Date of stay: December 2018
Thank Nudibranquios
Response from Shangri-LaResortCebu, General Manager at Shangri-La's Mactan Resort & SpaResponded yesterday

Dear Nudibranquios, Fantastic! I really appreciate your comprehensive review. It just goes to show that you have truly discovered the resort’s rooms, restaurants, facilities, and staff. As they say, life is always better at the beach, and with that I hope you visit us again...More

Reviewed 2 days ago via mobile

Angeli and Jerald were both very pleasant and helpful. Carried a smile throughout our little visit. Food was very nice which myself and my family enjoyed very much. Can’t wait to come back for our breakfast tomorrow!More

Date of stay: December 2018
1  Thank HK-AndyB
Response from Shangri-LaResortCebu, General Manager at Shangri-La's Mactan Resort & SpaResponded yesterday

Dear HK-AndyB, Thank you for such a lovely review! I'm glad you were able to experience our warm Shangri-La hospitality during your dinner at Acqua through the helpful service of Angeli and Jerald. We sincerely hope to have you back so we can delight you...More

Reviewed 3 days ago via mobile

The best Shangri-La I had ever been to. The check in was very quick and the staffs was very efficient. The room was big and had a TV with a drinks bar.( you’ll have to pay for each drink you drank. The price is listed...More

Date of stay: December 2018
Thank PilotLaw
Response from Shangri-LaResortCebu, General Manager at Shangri-La's Mactan Resort & SpaResponded yesterday

Dear PilotLaw, Wow, it is our honor that you have named our little paradise as the “best Shangri-La” you’ve ever been to! :) Thank you for your kind words to the resort and the team. We are excited to welcome you back here in your...More

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Questions & Answers
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213helenp
29 November 2018|
AnswerShow all 3 answers
Response from Pearle C | Reviewed this property |
There is a travel desk next to the lobby. They offer day tours by boat or helicopter to Bohol. The visit of the Taoist temple is part of the city tour. If you only want to visit the temple, take a taxi. Enjoy your stay in... More
1
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momSydney
28 November 2018|
AnswerShow all 3 answers
Response from millrina8 | Reviewed this property |
yes. there's airport shuttle. pls include it in your hotel booking, just to be sure. on the shuttle to the mall, fee is P150 per person ( as of June 2018)
1
Vote
213helenp
27 November 2018|
AnswerShow all 3 answers
Response from CA23ca23 | Reviewed this property |
Yes. Wifi is available anywhere within SHANGRILA
0
Votes
Room Tips
"Ocean wing has great views but the Main wing has just been refurbished"
trance530
yesterday
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"Each of the rooms that we had were quite but the Ocean wing has the best views, particularly if you get a..."
ShaunDayle
2 weeks ago
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"Choose Ocean Wing"
lilet819
3 Nov 2018
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"Stay in the wing which has access to the adults only pool"
tractor33
13 Oct 2018
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PRICE RANGE
US$270 - US$594 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
shangri-la`s mactan hotel lapu lapushangri-la`s mactan resort and spashangri las mactan hotelshangri la cebushangri la mactanshangri las mactan lapu
LOCATION
PhilippinesVisayasCebu IslandMactan IslandLapu Lapu
NUMBER OF ROOMS
530
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