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29/10/2017 30/10/2017
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    Shangri-La's Mactan Resort & Spa

    Punta Engano Road, Lapu Lapu 6015, Philippines
    Hotel website
    Lowest prices for your stay
    29/10/2017 30/10/2017
    Traveller (3421)
    Pool & Beach (741)
    Room & Suite (521)
    • Excellent66%
    • Very good24%
    • Average6%
    • Poor3%
    • Terrible1%
    Travellers talk about
    “ocean wing” (285 reviews)
    “cowrie cove” (133 reviews)
    “chi spa” (131 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Non-Smoking Hotel
    Airport Transportation
    Room Service
    Poolside Bar
    Fitness centre
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Water Park
    Tennis Court
    Kids Club
    Butler Service
    Shuttle Bus Service
    Private Balcony
    5.0 Star Hotel
    All hotel details
    Offers from Shangri-La's Mactan Resort & Spa
    Special Offer: Amazing Deals - EXTENDED!
    Hotel deals
    29 Oct30 Oct
    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (3,648)
    Traveller rating
    Traveller type
    Time of year
    • More languages

    1 - 5 of 2,741 reviews

    Reviewed yesterday

    It was a very great stay! All the staff of the resort are very friendly and attentive each single one we encountered in all areas of the resort! The Resort area is big, we enjoyed walking around a well landscaped scene. The Beach is very...More

    Review collected in partnership with shangri-la.com
    Thank klausuwec
    Reviewed 4 days ago

    I feel compelled to write my first review on any hotel for many years, whilst it's fresh in my mind. Firstly I would say it's probably the best hotel I have ever stayed in based on ticking my boxes. I wanted to find a go-to...More

    Thank Corp-Travel-Owner
    Response from Shangri-LaResortCebu, General Manager at Shangri-La's Mactan Resort & SpaResponded 2 days ago

    Dear Corp-Travel-Owner, Thank you for your review. Please allow me to apologize for any inconveniences you have experienced during your stay, especially in the bathroom and mini golf. While yours was a bittersweet holiday with highs and lows, it is feedback like this that we...More

    Reviewed 1 week ago via mobile

    More the expectation. The hotel service was excellent. We Stay with 3 kids and everyone enjoy very much. The food, service, The beach and pools was Very nice and clean. Surprise us they are so nice and so professional. we will come back there for...More

    Thank moshe m
    Response from Shangri-LaResortCebu, General Manager at Shangri-La's Mactan Resort & SpaResponded 2 days ago

    Dear moshe m, It’s always a joy to know we have lived up to – or better yet, exceeded – our guests’ expectations. I’m absolutely thrilled to know you loved our food, beach, pools, and our service. We can’t wait to have you back so...More

    Reviewed 2 weeks ago via mobile

    We were a huge group of almost 200 pax. The food was excellent! The facilities are first class but getting old for Shangrila hotel standards. To keep upnwith the usual service of Shangrila, service staff should be increased especially when a huge group alongside an...More

    Thank itravelalot4321
    Response from Shangri-LaResortCebu, General Manager at Shangri-La's Mactan Resort & SpaResponded 2 weeks ago

    Dear itravelalot04321, The resort is indeed a heavenly oasis for anyone seeking the solace of the sun, sand and sea. I’m beyond delighted to hear your charming remarks about the resort, food and the team. Please know that I also appreciate your sentiments about our...More

    Reviewed 2 weeks ago via mobile

    CONS 1.) encountered a few Shangrila Mactan employees who discriminated me, a local guest, among other incidents here are 2 examples: - One was the guy who was serving the welcome drinks who bypassed me w/ the offer. He offered welcome drinks to the guest...More

    1  Thank SkylanderBelle
    Response from Shangri-LaResortCebu, General Manager at Shangri-La's Mactan Resort & SpaResponded 2 weeks ago

    Dear Skylanderbelle, Thank you for sharing your experience with us. I am deeply concerned to read of the issues you have raised as they do not reflect the true Shangri-La hospitality, and I wish to assure you that I will be looking into each one...More

    Movenpick Hotel Mactan Island Cebu
    2,443 reviews
    #5 of 32 hotels in Lapu Lapu
    Crimson Resort and Spa, Mactan
    3,685 reviews
    #4 of 32 hotels in Lapu Lapu
    Abaca Boutique Resort
    401 reviews
    #1 of 32 hotels in Lapu Lapu
    Plantation Bay Resort And Spa
    1,847 reviews
    #3 of 32 hotels in Lapu Lapu
    Awards & Recognition
    Travellers' Choice2017 Winner
    Certificate of Excellence
    • Top amenities
    • Pool
    • Free Parking
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Beachfront
    • Room Service
    • Free High Speed Internet ( WiFi )
    • Bar/Lounge
    • Spa
    • Breakfast included
    • Hotel Amenities
    • Free Parking
    • Business Centre with Internet Access
    • Room Service
    • Children Activities (Kid / Family Friendly)
    • Shuttle Bus Service
    • Breakfast included
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Tennis Court
    • Outdoor pool
    • Price range
    • US$281 - US$409 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #1 Luxury Hotel in Lapu Lapu
    • #1 Business Hotel in Lapu Lapu
    • #1 On the Beach Hotel in Lapu Lapu
    • #2 Romantic Hotel in Lapu Lapu
    • #2 Family Hotel in Lapu Lapu
    • #2 Spa Hotel in Lapu Lapu
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Smoking rooms available ,
    • Accessible rooms
    • Number of rooms
    • 530
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Travelocity, Hotels.com, Shangri-La Hotels and Resorts, Agoda, Booking.com, Orbitz, Priceline, TripOnline SA, Cancelon, Hotwire, Cheap Tickets and getaroom.com so you can book your Shangri-La's Mactan Resort & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Philippines >
    • Visayas >
    • Cebu Island >
    • Mactan Island >
    • Lapu Lapu
    • Also Known As
    • Shangri-La`s Mactan Hotel Lapu Lapu ,
    • Shangri-La`s Mactan Resort And Spa ,
    • Shangri Las Mactan Hotel ,
    • Shangri La Cebu ,
    • Shangri La Mactan ,
    • Shangri Las Mactan Lapu ,
    • Shangri-La's Mactan Resort & Spa Cebu Island/Mactan Island
    Add Photo Photos
    Traveller (3421)
    Pool & Beach (741)
    Room & Suite (521)
    Dining (288)
    Hotel & Grounds (2151)
    Bathroom (56)
    Family and Play Areas (26)
    Business Centre & Event Rooms (18)
    Crimson Resort and Spa, Mactan
    3,685 reviews
    1.41 km away
    Movenpick Hotel Mactan Island Cebu
    2,443 reviews
    .55 km away
    Plantation Bay Resort And Spa
    1,847 reviews
    6.50 km away
    Abaca Boutique Resort
    401 reviews
    .96 km away
    Nearby Restaurants
    Abaca Restaurant
    507 reviews
    .99 km away
    Ibiza Beach Club
    447 reviews
    .62 km away
    Tides at Shangri-La's Mactan Resort & Spa
    496 reviews
    .07 km away
    Giuseppe Pizzeria & Sicilian Roast
    282 reviews
    .42 km away
    Nearby Attractions
    Lapu Lapu Statue
    724 reviews
    .57 km away
    Magellan Shrine
    168 reviews
    .60 km away
    Ocean Dreamer Island Tours
    133 reviews
    .59 km away
    allblue Scuba& Marine Sports Club
    62 reviews
    .97 km away
    Ask a question
    Questions & Answers
    17 August 2017|
    AnswerShow all 2 answers
    Response from edwina_scally | Reviewed this property |
    Hi, So sorry for the late response. I had an Ocean wings sea view. Ask Saira and she will take care of you. I have 9 and 11 years old as well. If you can get one 6 flooring above. You will have an amazing view. Have a... More
    7 June 2017|
    AnswerShow all 5 answers
    Response from Matt A | Reviewed this property |
    Yes you can. We had an excursion out to an island for an afternoon. The boat picked us up and delivered us back at the Hotel dock. Very convenient.
    6 June 2017|
    AnswerShow all 7 answers
    Response from ka22tee | Reviewed this property |
    Yes its only 15-20 mins.away to the airport and yes they have iron and ironing boards inside the room.
    Room Tips
    "I would go somewhere else."
    Read review
    "upper rooms has best view beach, coconut tress so tall it blocks view of the sea. room 5071 is actually..."
    Read review
    "Pick the Ocean View should you wish a nicer wish of the sunrise"
    Read review
    "6062 is in the Ocean wing but overlooks the bay side not the actual ocean. Easy walk to all amentities"
    Read review
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