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Hotel Boucan Canot

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Hotel Boucan Canot
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319 Reviews from our TripAdvisor Community

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Showing 27: English reviews
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England
Reviewed 2 weeks ago

We stayed for 14 nights in Feb 2017 in a Junior Suite, we opted for Boucan Canot over the only 5* star hotel on the island as we thought this (being a smaller hotel) would be more friendly and personal – it was! we cannot praise the Hotel Reception staff enough, they were always kind and helpful , however the...

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Helpful?
1Thank BEY1
boucancanot, Directeur général at Hotel Boucan Canot, responded to this review

Dear BEY1, Thank for sharing your experience with us, We give the highest consideration to your comments as it is the best way for us to improve our quality. We will share it with all our staff in order to give you the best experience and a better memory for your next stay, Looking forward to welcoming you, Kind regards,

Reviewed 2 weeks ago via mobile

The room is great. Location also. Small things matters to me: you book the most expensive room with jacuzzi and they charge you for a Nespresso coffee capsule 1 EUR?! Seriously!!! There was no a bottle of water in the room- again extra charge. Our bar stayed empty for one day. In general, service really poor

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Helpful?
Thank Irena K
boucancanot, Directeur général at Hotel Boucan Canot, responded to this review

Dear Irena K, Thank you for sharing your thoughts on your recent stay with us, While we're glad to hear that you had an overall pleasant experience during your time here, we must deeply and sincerely apologize for your unsatisfactory experience with the service in general, your comments will be addressed immediately with our staff. We hope to make this...

Baden-Baden, Germany
Reviewed 4 weeks ago

The hotel was at our expectation.Very frendly, high qualified staff. Thank you. The restaurant was at high standard, nice menues, great choice of quality wines. I can highly recommend.Thank you. With kind regards.

Review collected in partnership with this hotel
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Thank ocsib
boucancanot, Directeur général at Hotel Boucan Canot, responded to this review

Dear Ocsib, Thank you very much for your kind review, It has been a pleasure to have you staying with us, Best regards,

Zurich, Switzerland
Reviewed 21 January 2017 via mobile

We got this hotel advised from our booking agency as we were looking for something nice to spend our honeymoon at. As Reunion is lacking beach access, we thought it might be a good place and in that respect it is. The hotel is classified as a 4 star which is overrated in terms of the appeal as for that...

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Helpful?
Thank dieter h
boucancanot, Directeur général at Hotel Boucan Canot, responded to this review

Dear dieter h, We very much appreciate your taking the time to share your candid review of your recent stay with us. Please understand that we do highly value your comments. That being said, we must deeply and sincerely apologize for the less-than-pleasant service experiences you had during your stay. This is atypical for us, and we're willing to make...

Johannesburg, South Africa
Reviewed 17 January 2017

This is an ideally located hotel with the most beautiful views and on the beach. The staff was very friendly and went out of their way to assist in any way they can. The meals are very expensive, but overall our stay was magical.

Review collected in partnership with this hotel
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Helpful?
Thank sarahbH4363RV
boucancanot, Directeur général at Hotel Boucan Canot, responded to this review

Dear sarahbH4363RVv Thank you so much for the positive review! We're happy to hear that our advantageous location and amenities made for you a truly fantastic adventure ! We hope to see you back soon ! Kind regards,

Johannesburg
Reviewed 9 January 2017

Great location right on the sea, excellent view of the sunset from the restaurant with a cold cocktail. Food is good and great quality seafood to choose from, with great service and attention to detail.

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Thank Libra24
boucancanot, Directeur général at Hotel Boucan Canot, responded to this review

Dear Libra24, Thank you for sharing your experience at the Boucan Canot hotel, It has been a great pleasure to welcome you and it is even a greater pleasure to read that you enjoyed all the aspects of your stay with us, Hope to see you again soon, Kind regards,

Johannesburg, South Africa
Reviewed 14 October 2016 via mobile

My wife and I visited Reunion island for seven nights and stayed at the Hotel Boucan Canot. It has a fantastic location right on the beach front. The rooms are quite standard and the bathrooms do need to be updated a bit. The staff don't speak much English but are still very kind and friendly and try to help you...

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Thank MJRaddall
boucancanot, Directeur général at Hotel Boucan Canot, responded to this review

Dear MJRaddall, Thank tou for sharing your experience at the Boucan Canot, I'm glad to read that you enjoyed your stay with us and you enjoyed the Reunion Island, We are looking forward to welcoming you again soon, Best regards,

Cape Town, South Africa
Reviewed 3 October 2016

Our room was very nice, everything was working 100%, lovely view, friendly staff, especially the ladies at reception and the ladies at breakfast! Setting can't be better, right on the beach, but also close to the nice little street restaurants! Bit expensive for us South Africans paying with our cheap rands, but I suppose if you earn euros it would...

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Helpful?
1Thank jnel2
boucancanot, Directeur général at Hotel Boucan Canot, responded to this review

Dear Jnel2, Thank you for you feedback regarding our hotel and our staff, We'll be more than happy to welcome you again, Kind regards,

Durban
Reviewed 21 April 2016

Reception very friendly and efficient. Our room was a suite and was spacious, clean and sea facing with a balcony. Hotel is right on the beach and sunsets were spectacular. The hotel is very close to a nearby strip which had dozens of restaurants to suit all types. Breakfasts in the hotel were excellent and we found the service to...

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2Thank SharksSupporter1
New York City, New York
Reviewed 9 April 2016

The hotel is fantastically located with suites offering amazing views. Local food is walking distance away and on the beachfront. The staff at the front desk are amazingly helpful in every way from late check outs to arranging tours. The view from our large suite was stunning as are the views from the bar area. The pool is empty and...

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Thank baileydogg

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Breakfast included
  • Beachfront
  • Room Service
About the property
  • Wheelchair Access
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
Official Description (provided by the hotel)
The Boucan Canot combines the authenticity of a 'Creole' residence with a modern comfort, a beautiful charming hotel where intimacy and discrete luxury hold the first roles. Today, four major assets characterize the hotel: an ideal situation, a typically local decoration, a top-of-the-range service and a refined gastronomy. A luxury resort on the beach, offering a unique panoramic sight on the ocean. A preserved natural site combined with a typically local architecture. A greenery treasure, anchored on a basalt spur, beat by the softness of the trade winds. ... more   less 

Additional Information about Hotel Boucan Canot

Address: 32, rue de Boucan Canot, Saint-Gilles-Les-Bains 97434, Reunion Island
Region: Reunion Island > Arrondissement of Saint-Paul > Saint-Gilles-Les-Bains
Price Range: $265 - $475 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Boucan Canot 4*
Number of rooms: 46
Reservation Options:
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Also Known As:
Boucan Canot Hotel
Hotel Style:
#3 Business Hotel in Saint-Gilles-Les-Bains
#3 Family Hotel in Saint-Gilles-Les-Bains
#3 Romantic Hotel in Saint-Gilles-Les-Bains
#4 On the Beach Hotel in Saint-Gilles-Les-Bains
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Boucan Canot staff and other travellers.
1 question
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Questions? Get answers from Hotel Boucan Canot staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ocean view, silent.”
 of 5 bubbles ocsib, 23 Feb 2017 | Read review
“Sea Facing Upper Level”
 of 5 bubbles SharksSupporter1, 20 Apr 2016 | Read review
“the suites on the second floor are quieter (away from the pool) and have beautiful views of the indian ocean.”
 of 5 bubbles deaddodo, 8 Apr 2016 | Read review
“choose a room with the seaview”
 of 5 bubbles Johanton9712, 9 Mar 2016 | Read review
“The suites are splendid”
 of 5 bubbles aandjinnyc2016, 7 Mar 2016 | Read review
5 of 5