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Grand Hotel Balvanyos (Balvanyos Resort)

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Grand Hotel Balvanyos (Balvanyos Resort)
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81 Reviews from our TripAdvisor Community

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Showing 74: English reviews
Reviewed 2 days ago NEWvia mobile

A Good hotel! I do not understand The bad reviews. There are big and comfortable rooms, with a wonderful view. Nice and polite staff. The food is good; YOU have to wait -it's true, but YOU can avoid that by getting earlier then your usual dinner/lunch hour. The Spa is wonderful and so relaxing. I am looking forward to getting...

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Helpful?
Thank DGhimpu
Romania
Reviewed 2 weeks ago

Looks like a 4 stars hotel, smell and feel like a 3 stars one, taste 2 to 3. Customer service to be improved, starting immediate with the restaurant management. If you think that you can support the sad faces of the waiters, and the lack of experience of the restaurant management taking a long walk around the hotel, forget it...

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Helpful?
Thank Pitirom05
BalvanyosResort, Ügyvezető igazgató at Grand Hotel Balvanyos (Balvanyos Resort), responded to this review

Thank you for your honest review. Though we are very pleased to know you enjoyed the SPA, we are sorry to hear that our restaurant services have not met your expectations. Assuring you that we will take into account your feedback and work on improvements, we hope to have the chance to welcome you back soon!

Reviewed 2 weeks ago via mobile

The location is special , the hotel is nice and spa center fantastic. + spa center location offroad optional trip super view from room - the room has dirty walls and broken corners(maybe i was unlucky)

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Helpful?
Thank Lupsa M
BalvanyosResort, Ügyvezető igazgató at Grand Hotel Balvanyos (Balvanyos Resort), responded to this review

Thank you for rating, you are welcome back to our hotel. We wish you a Happy New Year!

Constanta
Reviewed 4 weeks ago

We've stayed for 4 nights . The hotel itself is quite old but recently renovated. The spa was finished this year and you can see that. I would recommend the place for the spa which is nice and for the surrounding area which is amazing. So: The hotel is newly renovated but the poor maintenance will soon be noticed. The...

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Helpful?
Thank ct83mol
BalvanyosResort, Ügyvezető igazgató at Grand Hotel Balvanyos (Balvanyos Resort), responded to this review

Thank you for sharing your opinion so that we can improve the quality of our services. We hope to be able to welcome you back soon. We wish you all the best for 2017!

Bucharest, Romania
Reviewed 15 December 2016

I had the opportunity to stay for a weekend at this hotel in the beginning of Dec 2016. It's rather nice, very clean, excellent service from all employees and it has a magnificent SPA. In-door it has a regular pool, salt water jacuzzi, 3 different sauna rooms, Scottish showers to which they add an outdoor pool, one outdoor jacuzzi (...

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Helpful?
Thank manuel w
BalvanyosResort, Ügyvezető igazgató at Grand Hotel Balvanyos (Balvanyos Resort), responded to this review

Thank you for sharing your opinion so that we can improve the quality of our services. We hope to be able to welcome you back soon. We wish you all the best for 2017!

Bucharest, Romania
Reviewed 20 November 2016 via mobile

A great hotel with excellent spa and helpful staff at reception. The breakfast it is excelent with anything you want.It is very interesting that the bears come at night behind the hotel but everything happens safety .But I advise you to eat at the restaurant it is very bad service and high prices in exchange short distance where there is...

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Helpful?
Thank robididi
BalvanyosResort, Ügyvezető igazgató at Grand Hotel Balvanyos (Balvanyos Resort), responded to this review

Thank you for sharing your opinion so that we can improve the quality of our services. We hope to be able to welcome you back soon. We wish you all the best for 2017!

Reviewed 19 November 2016 via mobile

A nice hotel, quiet rooms, magnificent SPA with big pool, lots of jacuzzis. But, the big 😔 goes to the restaurant. The food is good but the service is terrible. You wait a lot for someone to take an order, and they often forget You even exists at the table.

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Thank Remus R
Bucharest
Reviewed 1 November 2016

Nice hotel, helpful staff and beautiful spa However in my opinion they would take advantage To rise the level of gastronomy Once you get bored of the spa there is as well a multitude of activities and visits you can practice in the nature like off road cars, mountain biking, tree climbing, etc

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Thank pascalakis
Romania
Reviewed 19 October 2016

i spent last week-end in this very good hotel and i consider that it deserves its 4 star category. everything was very good, well organized. the spa is modern and offers many possibilities. The crew is polite and professional. the location is very good with a splendid landscape. the foxes are present every evening, coming like a dog near the...

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Thank stefans602014
Reviewed 17 October 2016 via mobile

The staff is unprepared and the general service not good. The check came one hour after we asked for it and when the waitress came to the table she excused herself because she didn't know how to use the POS. The food at the restaurant is not as good as the prices would suggest, but it makes up to a...

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Helpful?
Thank Ana N

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Amenities

Highlights
  • Restaurant
  • Pool
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Refrigerator in room
  • Minibar
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service

Additional Information about Grand Hotel Balvanyos (Balvanyos Resort)

Address: Targu Secuiesc-Bixad, Km 23 DN 11C, Balvanyos 527160, Romania
Region: Romania > Transylvania > Central Romania > Covasna County > Balvanyos
Price Range: $114 - $146 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Grand Hotel Balvanyos (Balvanyos Resort) 4*
Number of rooms: 102
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Questions & Answers

Here's what travellers have asked, with answers from Grand Hotel Balvanyos (Balvanyos Resort) staff and other travellers.
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Questions? Get answers from Grand Hotel Balvanyos (Balvanyos Resort) staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“2nd and 3rd floor rooms have balconies”
 of 5 bubbles pascalakis, 1 Nov 2016 | Read review
“all the rooms are good. maybe it's good to choose one away from table tennis aria.”
 of 5 bubbles stefans602014, 18 Oct 2016 | Read review
“If you want to be/or avoid being at the same level with the SPA center, this is at second level.”
 of 5 bubbles 696ismaile, 16 Oct 2016 | Read review
“Book a superior double room or an apartment. They are more spacious and have a balcony.”
 of 5 bubbles 884ruxandras, 6 Oct 2016 | Read review
“get the rooms with full glass wall as windows”
 of 5 bubbles BlueskyDan, 31 Aug 2016 | Read review
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