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Grand Hotel Balvanyos (Balvanyos Resort)

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Grand Hotel Balvanyos (Balvanyos Resort)
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87 Reviews from our TripAdvisor Community

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Showing 80: English reviews
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Bucharest
Reviewed 1 week ago

This hotel definitely has the best spa I've seen in a Romanian hotel. Clean, nice guests (some slightly noisy kids but manageable). The number of seats in the spa could be increased or some sort of wardrobe provided for the bathrobes. All in one the spa is 5 stars. Things are also good in the hotel but unless proper attention...

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Helpful?
Thank Dreamstimer
BalvanyosResort, Ügyvezető igazgató at Grand Hotel Balvanyos (Balvanyos Resort), responded to this review

Dear Dreamstimer, Thank you for your valuable feedback. It was a pleasure to read your kind words about the spa and we appreciate your recommendations as well. We look forward to welcoming you back in the Summer, in this respect please contact us to provide you with all information you need. Very best wishes from Grand Hotel Balvanyos!

Bucharest
Reviewed 2 weeks ago

Pro: - amazing location; - great spa/wellness center; Average: - service; - food; - drinks - they really need someone to teach them how to make some proper cocktails; Bad: - staff attitude; - restaurant bad service; - room service which is specified in the welcome brochure but when you want to order, surprise there's no room service :)

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Helpful?
Thank razvan25
BalvanyosResort, Ügyvezető igazgató at Grand Hotel Balvanyos (Balvanyos Resort), responded to this review

Dear Razvan25, Thank you for choosing our hotel as a destination, we are delighted that you have appreciated the location of our hotel and our spa. We would like to apologize for our staff’s behavior and the inconvenience at the restaurant. We are hoping that you will give us the chance to regain your trust, because we would like for...

Reviewed 3 weeks ago via mobile

Spent an extended weekend here, great facilities, helpful staff. Only rated 4 stars because of the access road - some 20 km that will kill your car suspension and loosen your mouth fillings. Because of this I did not feel like exploring the surroundings so we were stuck in the hotel for 3 days. Went to the gym then to...

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Helpful?
Thank Virgil F
BalvanyosResort, Ügyvezető igazgató at Grand Hotel Balvanyos (Balvanyos Resort), responded to this review

Dear Virgil F, We are glad that you have been our guests, thank you for your appreciation and we are hoping for your return. Best regards,

Bucharest, Romania
Reviewed 4 weeks ago

A very nice hotel, placed in a wonderful surroundings. Also, the interior of the hotel has a lot to offer. The Spa area is very impressive, with several indoor and outdoor pools, Jacuzzi and sauna. In the week-end can get really crowded, but overall it is a lovely place. They even have a saline room that can be used for...

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Helpful?
Thank CarmenB400
BalvanyosResort, Ügyvezető igazgató at Grand Hotel Balvanyos (Balvanyos Resort), responded to this review

Dear Carmen B400, Thank you so much for your kind review and for taking the time to write. We are delighted you enjoyed the spa, and that you were impressed with its staff. We look forward to welcoming you soon and hopefully you will experience the improvements regarding the restaurant as well. Very best wishes from Grand Hotel Balvanyos!

Reviewed 14 February 2017 via mobile

Great pool, spa. However, besides this there are not too many things to do here in the winter. Road access from Sfântu Gheorghe is very bad, there is no food variety. Not recommended for more than two three days.

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Helpful?
Thank Dumitru P
BalvanyosResort, Ügyvezető igazgató at Grand Hotel Balvanyos (Balvanyos Resort), responded to this review

Dear Dumitru P, We are glad that you have been our guests, thank you for your comments regarding the location of our hotel and our spa. and we are hoping for your return. Best regards,

Reviewed 14 February 2017 via mobile

Speaking about Grand Hotel Balvanyos is like looking back to my beautiful and sunny childhood... :) To be honest, I consider Balvanyos the most lovely place in Romania ! I have so many and wonderful memories, life experiences, happy and incredible moments, great people I've been in contact with, peaceful landscapes, natural healthy and mineral resources, serenity woods full of...

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Helpful?
Thank Mihail R
BalvanyosResort, Ügyvezető igazgató at Grand Hotel Balvanyos (Balvanyos Resort), responded to this review

Dear Mihail R, Thank you for your kind words of appreciation, we are glad that we have met your high expectations and hopefully we will be able to provide you in the future with lots of new wonderful memories, too. We hope to have the chance to welcome you back soon. Very best wishes from Grand Hotel Balvanyos! Best regards,

Reviewed 19 January 2017 via mobile

A Good hotel! I do not understand The bad reviews. There are big and comfortable rooms, with a wonderful view. Nice and polite staff. The food is good; YOU have to wait -it's true, but YOU can avoid that by getting earlier then your usual dinner/lunch hour. The Spa is wonderful and so relaxing. I am looking forward to getting...

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Helpful?
Thank DGhimpu
BalvanyosResort, Ügyvezető igazgató at Grand Hotel Balvanyos (Balvanyos Resort), responded to this review

Thank you for sharing your opinion so that we can improve the quality of our services. We hope to be able to welcome you back soon. We wish you all the best for 2017!

Romania
Reviewed 4 January 2017

Looks like a 4 stars hotel, smell and feel like a 3 stars one, taste 2 to 3. Customer service to be improved, starting immediate with the restaurant management. If you think that you can support the sad faces of the waiters, and the lack of experience of the restaurant management taking a long walk around the hotel, forget it...

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Helpful?
1Thank Pitirom05
BalvanyosResort, Ügyvezető igazgató at Grand Hotel Balvanyos (Balvanyos Resort), responded to this review

Thank you for your honest review. Though we are very pleased to know you enjoyed the SPA, we are sorry to hear that our restaurant services have not met your expectations. Assuring you that we will take into account your feedback and work on improvements, we hope to have the chance to welcome you back soon!

Reviewed 1 January 2017 via mobile

The location is special , the hotel is nice and spa center fantastic. + spa center location offroad optional trip super view from room - the room has dirty walls and broken corners(maybe i was unlucky)

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Helpful?
Thank Lupsa M
BalvanyosResort, Ügyvezető igazgató at Grand Hotel Balvanyos (Balvanyos Resort), responded to this review

Thank you for rating, you are welcome back to our hotel. We wish you a Happy New Year!

Constanta
Reviewed 20 December 2016

We've stayed for 4 nights . The hotel itself is quite old but recently renovated. The spa was finished this year and you can see that. I would recommend the place for the spa which is nice and for the surrounding area which is amazing. So: The hotel is newly renovated but the poor maintenance will soon be noticed. The...

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Helpful?
Thank ct83mol
BalvanyosResort, Ügyvezető igazgató at Grand Hotel Balvanyos (Balvanyos Resort), responded to this review

Thank you for sharing your opinion so that we can improve the quality of our services. We hope to be able to welcome you back soon. We wish you all the best for 2017!

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Amenities

Highlights
  • Restaurant
  • Pool
  • Free Parking
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Meeting Rooms
  • Room Service
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service

Additional Information about Grand Hotel Balvanyos (Balvanyos Resort)

Address: Targu Secuiesc-Bixad, Km 23 DN 11C, Balvanyos 527160, Romania
Region: Romania > Transylvania > Central Romania > Covasna County > Balvanyos
Price Range: $104 - $130 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Grand Hotel Balvanyos (Balvanyos Resort) 4*
Number of rooms: 102
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Questions & Answers

Here's what travellers have asked, with answers from Grand Hotel Balvanyos (Balvanyos Resort) staff and other travellers.
1 question
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galati
over a year ago

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Questions? Get answers from Grand Hotel Balvanyos (Balvanyos Resort) staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“all rooms seem nice. front sees the valley, back of the hotel faces the woods (less spectacular but with higher chances to spot wildlife)”
 of 5 bubbles Dreamstimer, 17 Mar 2017 | Read review
“2nd floor, mountain view”
 of 5 bubbles razvan25, 6 Mar 2017 | Read review
“Rooms on the back side are quieter”
 of 5 bubbles CarmenB400, 25 Feb 2017 | Read review
“2nd and 3rd floor rooms have balconies”
 of 5 bubbles pascalakis, 1 Nov 2016 | Read review
“all the rooms are good. maybe it's good to choose one away from table tennis aria.”
 of 5 bubbles stefans602014, 18 Oct 2016 | Read review
5 of 5