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Hampton by Hilton Cluj-Napoca

Travellers' Choice award winner
11/06/2017 12/06/2017
1 room 2 adults 0 children
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Hampton by Hilton Cluj-Napoca
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391 Reviews from our TripAdvisor Community

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Showing 293: English reviews
Start your review of Hampton by Hilton Cluj-Napoca
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Reviewed 2 days ago NEW

Great hotel and nice staff. Happy to assist you in ordering taxis and shuttle service to the airport. Clean hotel and nice breakfast. Nice rooms and always 4 bottles of water each day included. Great service.

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Helpful?
Thank Denni G
Frankfurt, Germany
HOTEL’S FAVOURITE REVIEW
Reviewed 23 April 2017

We were pleasantly surprised to be upgraded to a suite which was HUGE!, bigger than our apartment in Germany. Good bed-actually a queen bed rather than 2 twins. Nice shower and bathroom. Good tv and Internet service. Very nice gym for a rather small hotel. The only two down sides were that there were only 4 hangers. Not enough for...

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Helpful?
Thank Pcehealy
About Hotel's Favourite Review
Zsolt T, General Manager at Hampton by Hilton Cluj-Napoca, responded to this review

Wereally appreciate you sharing the details of your stay at the Hampton by Hilton Cluj, as we love hearing from our guests. We’re glad that one of our superior rooms provided you was comfortable. Thank you for highlighting the breakfast and front desk service you received! Taking care of our guests is what’s important to us, and we’re glad our...

Bucharest, Romania
Reviewed 6 days ago NEWvia mobile

Wonderful staff, great facilities, cozy & comfy room! Breakfast was very rich and diverse. The best quality you can get! 5* services in comparison to other hotels. The location is just 5 minutes from city center. Enjoy it!

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Helpful?
Thank Angela S
Reviewed 1 week ago via mobile

Mid-may: 18 degrees C in the room, my head hurts, the say it is the summer mode and there is no heating. Outside it is "summer" they say at front desk 12-13 degrees C..... brainwashed The windows are fixed, they do not open.

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Helpful?
Thank Ungureanul
Carmen B, Front Office Manager at Hampton by Hilton Cluj-Napoca, responded to this review

Dear Mr. Ungureanu, Thank you for your feedback and for taking the time to review your recent stay at the Hampton by Hilton Cluj Napoca. Firstly please allow me to profusely apologize for failing to meet 100% your expectations . According to the 100% Hampton Guarantee, we will refund you the amount for the accommodation. We warmly welcome your opinion...

Mexico City, Distrito Federal, Mexico
Reviewed 2 weeks ago

The hotel is located a couple of blocks away from the Old City, which is the centre of life in Cluj. Close by to churches of all denominations as well as shops and pharmacies. The rooms are clean, yet the bed feels flimsy, not very stable. TV is great, with an ample variety of channels and good image quality. Sadly...

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Helpful?
Thank Zorzidad
Leicester, United Kingdom
Reviewed 3 weeks ago

Great Hotel with very helpful and friendly staff. Would not hesitate to recommend. Ideal if your looking for a CLEAN and centrally located place to stay in Cluj-Napoca. We didn't have breakfast or use any other facilities so are not able to comment on these.

Review collected in partnership with Hampton
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Helpful?
Thank heemeshm
Centerville, United States
Reviewed 4 weeks ago

Wonderful hotel within walking distance to city. The only down side was that there was only reheated food for lunch and dinner.We ate in the snack area of the restaurant as one day the weather was bad,, and another day there were no restaurants open nearby despite having tried 3 different restaurants. I was grateful that the hotel at least...

Review collected in partnership with Hampton
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Helpful?
Thank L. Russell H
Bern, Switzerland
Reviewed 4 weeks ago via mobile

This is a three star hotel within 10 minutes walking distance from the city center and the Old Town. Rooms are adequate and the beds are comfortable. We stayed in a standard room, no. 1603 (6th floor) which was too hot and changed to a room on the second floor that was cooler and more quiet. It turns out that...

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Helpful?
Thank Vazerol
Zsolt T, General Manager at Hampton by Hilton Cluj-Napoca, responded to this review

Dear Sir! We really appreciate you letting us know about your stay. It’s fantastic to hear that our staff provided you with great service, but we do regret that our A/C system affected your comfort. Unfortunately having an unexpected long cold period, due to some heating / cooling system limitations, in the winter period we can only heat the rooms....

Shropshire, UK
Reviewed 22 April 2017 via mobile

I walked into the room and was shocked at hot hot it was. Sadly the windows are sealed and the AC was reading 25.7 Celsius. The hotel explained that in the 'winter months', the AC will only heat and not cool! It appears this is Hampton policy rather than this specific hotel, I had the same problem in Luton. He...

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Helpful?
Thank Elbows29
Zsolt T, General Manager at Hampton by Hilton Cluj-Napoca, responded to this review

Dear Sir! We really appreciate you letting us know about your stay. It’s fantastic to hear that our staff provided you with great service and that our breakfast and bar offer was convenient for your stay, but we do regret that our A/C system affected your comfort. Unfortunately our system has few functional limitations, this is why in winter period...

Vänersborg
Reviewed 21 April 2017

As other has mentioned earlier this Hotel has very nice rooms and is very clean and cozy. And is just a 15 minute walk to the city center where you can find a lot of nice restaurants. The only thing I miss is a little better breakfast.

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Helpful?
Thank Sven-Erik K
Zsolt T, General Manager at Hampton by Hilton Cluj-Napoca, responded to this review

Thank you for sharing your experience at the Hampton by Hilton Cluj! It’s fantastic to hear that our room' s cleanliness and the location of the hotel was just perfect for your trip. We hope these features will bring you back to us the next time you visit Cluj.

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Hampton by Hilton Cluj-Napoca hotel in Romania is located downtown, only a 15-minute drive from the Cluj International Airport it is conveniently located just a 10 minute walk from the city centre and the attraction of the old town. All the contemporary appointed rooms offer a cosy bed; "The Hampton Bed Experience," a comfortable environment with great views over the city, as well as free hot breakfast and free high-speed internet access. ... more   less 

Additional Information about Hampton by Hilton Cluj-Napoca

Address: 67, 21 December Street, Cluj-Napoca 400124, Romania
Region: Romania > Transylvania > Northwest Romania > Cluj County > Cluj-Napoca
Price Range: $107 - $193 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hampton by Hilton Cluj-Napoca 3.5*
Number of rooms: 109
Reservation Options:
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Also Known As:
Hampton By Hilton Cluj-Napoca Cluj County
Hotel Style:
#3 Family Hotel in Cluj-Napoca
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Questions & Answers

Here's what travellers have asked, with answers from Hampton by Hilton Cluj-Napoca staff and other travellers.
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4 months ago

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Questions? Get answers from Hampton by Hilton Cluj-Napoca staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Our room on 2nd floor faced street, yet it was extremely quiet.”
Pcehealy, 23 Apr 2017 | Read review
“Good beds and spacy rooms.”
171svenerikk, 21 Apr 2017 | Read review
“I had a very quiet room 1306”
carmenfotache, 17 Apr 2017 | Read review
“Ask for a room on a higher floor”
nishant_kalyankar, 17 Dec 2016 | Read review
“All well insulated I suspect a room at the back would be a little quieter.”
NikUK1977, 20 Oct 2016 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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