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Traveller (67)
Room & Suite (18)
Dining (2)
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Overview
  • Excellent14%
  • Very good23%
  • Average29%
  • Poor17%
  • Terrible17%
28 Feb 2018
“Not a 4 star hotel”
20 Jun 2017
“Bad food”
AMENITIES
Free Wifi
Breakfast included
Air Conditioning
Non-Smoking Rooms
Restaurant
Room Service
Suites
4 Star Hotel
All hotel details
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Reviews (81)
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1 - 5 of 62 reviews
Reviewed 28 February 2018

This is not a 4 star hotel. It is in a great location, almost in the middle of the city. Rooms are very basic indeed - more like a 2 star hotel. Food was very good & the staff were very helpful and polite.

Thank Rob M
Reviewed 20 June 2017

For 15 days I had the opportunity to eat in the hotel's restaurant, saying that I had the opportunity because after the first 3 days I quit. It was the worst food I tasted in recent years, comparable to the food served during school camps...More

1  Thank DianaCosmina
Response from Hotel A, Manager at Hotel AgapeResponded 6 October 2017

We understand your concern and appreciate your feedback. We will take all the necessary measures to ensure that the next time you will have a more enjoyable experience

Reviewed 17 April 2017 via mobile

Just....read the comments below....they are very precise with the details. Plus...the tv (1980 something) doesn t work and i think it will explode if I leave it pluged in. My advice....stay here only if it's an immergency.

Thank Alexandru I
Response from Hotel A, Manager at Hotel AgapeResponded 6 October 2017

We understand your concern and appreciate your feedback. We will take all the necessary measures to ensure that the next time you will have a more enjoyable experience

Reviewed 6 April 2017 via mobile

A very nice hotel 🤐 I don't know how much they paid to have 4 stars on their front end. From my point of view they can get maybe 2 stars if I'm being a very good guy. The first thing you encounter going here...More

1  Thank Catalin N
Response from Hotel A, Manager at Hotel AgapeResponded 6 October 2017

We understand your concern and appreciate your feedback. We will take all the necessary measures to ensure that the next time you will have a more enjoyable experience

Reviewed 6 December 2016

Besides the fact that a homeless person tried to enter my room at 2 AM and he scared the hell out of me, the rooms stink, are dirty and the reception number isn't even written anywhere in case you desperately want to reach them for...More

Thank andreagavriliu
Response from Hotel A, Manager at Hotel AgapeResponded 6 October 2017

We understand your concern and appreciate your feedback. We will take all the necessary measures to ensure that the next time you will have a more enjoyable experience

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About
Amenities
Top amenities
Restaurant
Breakfast included
Room Service
Bar/Lounge
Free High Speed Internet (WiFi)
Hotel Amenities
Breakfast included
Room Service
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Room amenities
Air Conditioning
Minibar
Refrigerator in room
Things to do
Restaurant
Bar/Lounge
Details
Hotel class
Hotel Style
#21 Luxury Hotel in Cluj-Napoca
Room types
Non-Smoking Rooms, Suites, Smoking rooms available
Details
Hotel class
Hotel Style
#21 Luxury Hotel in Cluj-Napoca
Room types
Non-Smoking Rooms, Suites, Smoking rooms available
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Traveller (67)
Room & Suite (18)
Dining (2)
Pool & Beach (1)
Questions & Answers
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Room Tips
"The best available."
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"Before accepting a room it may be helpful to check the shower drainage system and check for toilet paper and..."
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"Don't choose corner rooms - the WiFi signal is almost none and the rooms are really small!"
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"Most rooms are generous sized. If you get one of the small rooms, ask for another."
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