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Lotte Hotel Moscow

Travellers' Choice award winner
07/05/2017 08/05/2017
1 room 2 adults 0 children
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Lotte Hotel Moscow
Lotte Hotel Moscow
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994 Reviews from our TripAdvisor Community

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Showing 406: English reviews
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Reviewed 2 days ago NEWvia mobile

I have spend few days in this hotel. The rooms are very well. Breakfest in not worth of its price 40 Euro. The staff try to be very polite but they behave stiff and not on normal way. May be it's good place for milionairre but not a for ordinary people

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Helpful?
Thank pawelzuk1967
New Jersey
Reviewed 3 days ago NEW

Staying at the Lotte is a great experience (especially when compared to other Russian hotels - even 5 star ones). Service is great - staff are friendly, knowledgeable and all seem to speak good English, too. Rooms are spacious and beautifully (and I might add recently) re-appointed and come with great amenities, towels, linens etc. The public areas (such as...

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Helpful?
Thank wheelie07042
LotteHotelMoscow, General Manager at Lotte Hotel Moscow, responded to this review

Thank you for dedicating your time to leave such a warm feedback. We work very hard to create a memorable experience for our guests. It is an uttermost pleasure to know that you have enjoyed your stay. We are looking forward to seeing you here again and exceeding your expectations. Best regards, Adrian Gray

Moscow, Russia
Reviewed 3 weeks ago

Excellent location, near the city center, 10 min driving to Kremlin and Red Square, great business lounges, super comfortable rooms, it has a gourmet super market on the basement. If you are lucky you can find a Russian star or sportsman or woman in the lobby

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Helpful?
Thank ericcm3721
LotteHotelMoscow, General Manager at Lotte Hotel Moscow, responded to this review

Dear Eric, thank you so much for leaving a review and recommending us to others. I hope you had a chance to meet someone you admire at Lotte Hotel. It is great to hear, you did some shopping in Azbuka Vkusa – it is one of the best grocery stores in Moscow I know. Wanted to mention to our future...

Limassol, Cyprus
Reviewed 5 weeks ago via mobile

Service was superb - customer attention top. Rooms and bathrooms are impeccable. Breakfast very nice. Wifi perfect. I cannot fault this hotel and the location is great. Would highly recommend this hotel to anyone, certainly for business trips but also amazing for leisure.

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Helpful?
Thank Bigby21
LotteHotelMoscow, General Manager at Lotte Hotel Moscow, responded to this review

Thank you for devoting your time and writing this review on our hotel. I am infinitely pleased to know that our staff and services made your business trip excellent. Thank you once again for standing out our location and recommending Lotte Hotel to the guests. I will be happy to know that you come back to Lotte Hotel Moscow some...

sardinia
Reviewed 21 March 2017 via mobile

First Time at Lotte Hotel in Moscow; great room quality of furniture very good , wifi very fast and easy to do.. great assistance in the business center. It is also perfect for leisure , there's a nice spa with gym and 22 my pool . Restaurant OVO with Carlo Cracco and other two restaurant . It is absolutely a...

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Helpful?
Thank Fortevillage
LotteHotelMoscow, General Manager at Lotte Hotel Moscow, responded to this review

Thank you for choosing Lotte Hotel during your trip to Moscow. I am happy to hear you had time and will to enjoy our restaurants, bar, and Mandara Spa. I appreciate you using our business services and pointing out its quality. I hope you will be back with us on your future trips to Moscow. Best regards, Adrian Gray

Donnacona, Canada
Reviewed 6 March 2017

this was a very good stay at the LOTTE Moscow and probably we would go there again. Even though I believe it's a huge Hotel, they still manage to make you feel very welcomed. What really stands out however and is I believe the main reason for giving this Hotel the best Rating is the Concierge Service. Each Concierge we...

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Helpful?
Thank Haddock1910
LotteHotelMoscow, General Manager at Lotte Hotel Moscow, responded to this review

Thank you very much for dedicating your time and leaving such a positive detailed comment on our hotel. Thank you for pointing out the Concierge Service, Mandara Spa, and accommodation conditions. We will do our utmost of making your next visit as enjoyable and the next time there surely will be long chairs around the pool. I really wish you...

Calgary, Canada
Reviewed 5 March 2017

I recently had a business trip to Moscow and stayed at the Lotte Hotel. This is one of the nicest hotels I have ever stayed at and would have no hesitation at returning on my next trip to Moscow. The Lotte Hotel is located very close to the Kremlin and old downtown Moscow. Just a 2 block walk gets you...

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Helpful?
Thank Andrew B
LotteHotelMoscow, General Manager at Lotte Hotel Moscow, responded to this review

Andrew, thank you so much for this wonderful detailed review, which I’m sure our future guests will find extremely useful. It is utmost pleasure to hear you enjoyed our services, and I hope we made your stay in Moscow a little bit more memorable. I am glad to think that you will come back to us again. Best regards, Adrian...

Prague, Czech Republic
Reviewed 26 February 2017 via mobile

We stayed there for 5 days with a group of friends. This place was the best choice for us especially because of the convenient location. We also used fast wifi which was really important thing as well as comfy and clean rooms. Staff was really friendly that we have enjoyed as a young group of travelers.

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Helpful?
Thank AnetkaTesarova
LotteHotelMoscow, General Manager at Lotte Hotel Moscow, responded to this review

Dear Anetka, thank you for the very positive review. This is what it is all about for us and what we try to do in all our interactions with our guest and I am very pleased you noticed it! We are already looking forward to welcoming you and your friends back at our hotel on your next trip to Moscow....

Reviewed 3 February 2017

First time in Moscow and this was a perfect base. The décor is perfect, fairly ostentatious but it works well. The rooms are perfectly sized, and incredibly comfortable. The view from ours was amazing. Facilities wise they seem to have thought of everything you could need. Staff are highly attentive and polite, very willing to assist.

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Helpful?
Thank Absashers
LotteHotelMoscow, Генеральный директор at Lotte Hotel Moscow, responded to this review

Thank you for choosing us on your first trip to Moscow and taking time to share your experience with other guests. It is a pleasure to hear you enjoyed our services, and I hope we made your stay a little bit more memorable. I am glad to think that you will come back to us many more times. Best regards,...

Reviewed 3 February 2017 via mobile

We only stopped by at the Lotte Lounge Bar for a coffee. It was a nice experience and I'm sure we will be going back when in Moscow again. The service is simply perfect, everybody was nice and spoke english. Well done on the staff and management.

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Helpful?
Thank Fanny G
LotteHotelMoscow, Генеральный директор at Lotte Hotel Moscow, responded to this review

Dear Fanny, thank you so much for stopping by and leaving such a sweet review. I am extremely pleased you felt yourself comfortable at our place. Please rest assured we will do our utmost of exceeding your expectations for your next visit to our hotel no matter you come for a coffee or stay for a couple of days. Best...

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07/05/2017 08/05/2017
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Staying in Arbat

Neighbourhood Profile
Arbat
Crowds of tourists, both local and international take in Old Arbat and its modern and gigantic peer – New Arbat. One reason visitors keep coming is no doubt Konstantin Melnikov’s famous private house, now open to the public and worthy of a visit. After exploring one of the oldest parts of Moscow, avoid the crowds and turn to the side streets and boulevards where calmness and affordable food is plentiful.
Explore this neighbourhood

Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Pool
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Pool
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The luxurious Lotte Hotel Moscow located on Novinskiy Boulevard in the very heart of Moscow was opened in September 2010. The hotel offers 300 spacious standard rooms and suites, the largest Royal Suite in the city and two splendid restaurants - OVO progressive Italian cuisine restaurant, managed by Carlo Cracco - a Michelin holder and world-famous restauratuer and chef, and MEGU, a modern Japanese restaurant. Lotte Hotel Moscow also boasts six conference halls capable of accommodating banquets and business events of any size and format, an innovative Executive Club Floor, a three-level underground parking facility, and a state-of-the-art fitness center and pool. The world-famous Mandara Spa combines the ancient Balinese spa traditions with the latest achievements of the Elemis and Bellefontaine cosmetics lines. As a part of The Leading Hotels of the World, the largest luxury hotels & resorts collection, Lotte Hotel offers a wide range of top-level facilities joined with outstanding client-oriented service. ... more   less 

Additional Information about Lotte Hotel Moscow

Address: Novinskiy Blvd, 8/2, Moscow 121099, Russia
Region: Russia > Central Russia > Moscow > Arbat
Price Range: $363 - $918 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Lotte Hotel Moscow 5*
Number of rooms: 300
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Priceline, Travelocity, Hotwire, Cancelon and TripOnline SA so you can book your Lotte Hotel Moscow reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Hotel Style:
#1 Business Hotel in Moscow
#1 Luxury Hotel in Moscow
#1 Spa Hotel in Moscow
#1 Romantic Hotel in Moscow
#2 Family Hotel in Moscow
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Questions & Answers

Here's what travellers have asked, with answers from Lotte Hotel Moscow staff and other travellers.
13 questions
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over a year ago
Ballston
Bristol, United Kingdom
over a year ago
Park Hills
over a year ago
Milford, Pennsylvania

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Questions? Get answers from Lotte Hotel Moscow staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“higher floor city view”
claudiokurathdf, 4 Nov 2016 | Read review
“Higher Floor out the back. Upgrade to a Luxury room is well worth it.”
boehmer2016, 25 Sep 2016 | Read review
“anywhere you want”
eleninicosia, 14 Sep 2016 | Read review
“If you want a quiet room, ask to not face the boulevard and ask for a higher floor”
, 31 Aug 2016 | Read review
“I stayed on the 5th floor. It was perfect.”
, 21 Aug 2016 | Read review
5 of 5
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US$316* /night
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*Disclaimer
Prices are for 1 room, 2 adults
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