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Novotel Moscow Centre

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Traveller (435)
Room & Suite (213)
Dining (23)
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Overview
  • Excellent24%
  • Very good46%
  • Average23%
  • Poor6%
  • Terrible1%
Travellers talk about
“metro station”(120 reviews)
“red square”(52 reviews)
“lobby bar”(15 reviews)
Name/address in local language
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Airport Transportation
4 Star Hotel
All hotel details
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Rooms
4 Jun5 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,303)
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522 results
Traveller rating
93
244
141
33
11
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Time of year
LanguageEnglish
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93
244
141
33
11
Show reviews that mention
All reviewsmetro stationred squarelobby barbuffet styleconvenient locationtaxi servicehotel is locatedroom was largeinternet accesscafes and restaurantsstaff at receptionbreakfast was excellentbreakfast choicesstopskfcsupermarketkremlin
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1 - 5 of 522 reviews
Reviewed 1 week ago via mobile

Basic hotel but clean and calm. Friendly personnel and willing to help. Unfortunately the hotel is old and not modern. Too bad it was not restored as most of it is really not up today (eg you don’t have phone recharge plugs near beds, only...More

1  Thank abmaubeuge
Response from NovotelMoscowCentre, Front Office Manager at Novotel Moscow CentreResponded 1 week ago

Dear abmaubeuge, Thank you for your comments regarding your recent stay at Novotel Moscow Centre. We are glad that you like our team and their friendliness. Regarding your comments on the interior of your room, we are glad to announce that we have already changed...More

Reviewed 2 weeks ago

The hotel is in a good location for the metro literally on top of a metro station ( Novoslobodskaya and Mendeleevskaya metro.) line 9 which takes you right into the Red Square area of Moscow ( just 2 or 3 stops). We had a very...More

Thank JillyKent
Response from NovotelMoscowCentre, Front Office Manager at Novotel Moscow CentreResponded 2 weeks ago

Dear JillyKent, Thank you for your warm comments regarding your stay at Novotel Moscow Centre. We are delighted to know that you appreciated the hotel`s location, your room and the friendliness of our staff members. I have shared your comments with the team, so that...More

Reviewed 2 weeks ago via mobile

The real downside to this hotel from my point of view was the fact that the bedroom windows did not open. Even with turning on a/c the room was unbelievably stuffy, impossible to sleep in it, even a vent letting in some fresh air would...More

Thank Alice M
Response from NovotelMoscowCentre, Front Office Manager at Novotel Moscow CentreResponded 2 weeks ago

Dear Alice M, thank you for posting this review. It is very pleasant that you liked the room and breakfast. Regarding the problem with window: it can be easily opened by my colleagues from the technical department. The only required thing is to ask front...More

Reviewed 3 weeks ago via mobile

Novotel Moscow....room 1214. Clean and Spacious but not well planned..bed on one side so close to the wall..hardly enough space to walk. Kettle but paper cups..fridge empty..no milk. Staff friendly and helpful. Breakfast plentiful..lots to choose from. Well appointed right next to the metro..as long...More

Thank Rosemarie G
Response from NovotelMoscowCentre, Front Office Manager at Novotel Moscow CentreResponded 2 weeks ago

Dear Rosemarie G, thank you for your opinion. I am very sorry that you were not quite satisfied by room planning. In fact we are planning to renovate the hotel, and your review will be very helpful. About paper cups: we put it by default,...More

Reviewed 3 weeks ago

I was surprised to find the room booked for us was so spacious, clean and had a good room view. The bathroom came with a bath tub. The staff including the front office and security guard were less friendly. The room came with complimentary breakfast...More

Thank devanandsubbaraj
Response from NovotelMoscowCentre, Front Office Manager at Novotel Moscow CentreResponded 2 weeks ago

Dear devanandsubbaraj, you have our thanks for your review. We appreciate that you liked the room so much. Regarding the staff, be sure that we are already conducting the relevant trainings, so your next visit will be definitely better! Sincerely yours, Alexey Sharapov Front Office...More

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About
Amenities
Top amenities
Restaurant
Room Service
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Room Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
US$51 - US$151 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#56 Luxury Hotel in Moscow
#75 Business Hotel in Moscow
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$51 - US$151 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#56 Luxury Hotel in Moscow
#75 Business Hotel in Moscow
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (435)
Room & Suite (213)
Dining (23)
Family and Play Areas (3)
Questions & Answers
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stackert
20 April 2017|
AnswerShow all 3 answers
Response from Ekaterina S | Property representative |
Dear Guest, Thank you for choosing Novotel Moscow Center. Unfortunately we are not entitled to publish any contacts in this answer. You can find the e-mail address on our brand site Novotel. Hotel Management
1
Vote
mhao5
17 April 2017|
Answer
Response from Ekaterina S | Property representative |
Dear Guest, Thank you for choosing Novotel Moscow Centre. We do provide visa support. Please contact hotel by e-mail given on the Novotel hotel site. Best Regards, Hotel management
0
Votes
dylanalexanderryan
12 April 2017|
AnswerShow all 2 answers
Response from MrandMrsSJ | Reviewed this property |
Yes there are safes in the rooms although we never used ours
0
Votes
Room Tips
"floor 15 with view over Moscow"
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"The room given to us was clean, spacious and calm"
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"large rooms, clean, efficient but rather 'tired' hotel"
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"Higher floors have nice views."
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