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Hotel Metropol Moscow

3,421 reviews
#10 of 335 Hotels in Moscow
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Traveller (1556)
Room & Suite (623)
Dining (305)
Overview
  • Excellent70%
  • Very good22%
  • Average5%
  • Poor2%
  • Terrible1%
Travellers talk about
“bolshoi theatre”(148 reviews)
“red square”(563 reviews)
“live harp music”(25 reviews)
Free Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
5.0 Star Hotel
All hotel details
Contact Info
Name/address in local language
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (3,421)Write a Review
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1,792 results
Traveller rating
1,260
378
99
32
23
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1,260
378
99
32
23
Show reviews that mention
All reviewsbolshoi theatrered squarelive harp musicart nouveauhistorical hotelperfect locationcaviarclassic hotelbreakfast roomconcierge teamold stylesuperior roomwonderful hotelblinishigh ceilingsexcellent breakfastmetro station
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1 - 5 of 1,792 reviews
Reviewed 1 week ago via mobile

Stayed here on the recent business trip after reading “Gentlemen in Moscow.” The location is great right next to Kremlin and theaters. The places breathes history and the staff is super friendly and helpful. That said the hotel itself has clearly seen better days and...More

1  Thank sgorelik
Response from Julia S, Guest Relations Manager at Hotel Metropol MoscowResponded 3 days ago

Dear Mr. Gorelik, Thank you for the taking the time to share your experience following your recent stay at the Metropol. We truly appreciate your constructive feedback which is certainly taken into consideration. Last summer we have started the renovation and our new room product...More

Reviewed 1 week ago

I have been in the hotel since many years with many and also long-term interruptions. That*s why I was quite surprised that the service has been improved since my last stay 8 years ago. Normally, it is quite typical for Russians not being very polite...More

Thank Marion H
Response from Julia S, Guest Relations Manager at Hotel Metropol MoscowResponded 3 days ago

Dear Marion H, Thank you for being our guest again and for taking your time to share this kind review. We are delighted to read that we were able to surprise you with our service. We will certainly make sure that we remain on this...More

Reviewed 1 week ago

Beautiful historic hotel, well run, but in need of further continued upgrading and refreshing. Some work is underway, which detracted from the experience, but with additional investment should be the top hotel in central Moscow.More

Review collected in partnership with this hotel
2  Thank Walsh2017
Response from Julia S, Guest Relations Manager at Hotel Metropol MoscowResponded 1 week ago

Dear Mr. Walsh, Thank you for your kind review. It is always appreciated to have sincere feedback from our guests’ overall hotel experience. We apologize for some inconvenience with our renovation works and very much appreciate your understanding. We remain focused on continuous hotel upgrading,...More

Reviewed 2 weeks ago via mobile

Elegant, old world charm, with terrific service. Even if you can't stay here, swing by and see this historic landmark. Rooms are nicely appointed, but truly old world style - I happen to like that from time to time. Service was exceptional.More

1  Thank Rich H
Response from Julia S, Guest Relations Manager at Hotel Metropol MoscowResponded 1 week ago

Dear Rich H, Thank you for taking the time to share your experience with us. We are so proud to read your kind compliments about our terrific and exceptional service, thank you very much! We are looking forward to welcome you back very soon. Kind...More

Reviewed 2 weeks ago

Amazing location! Just a couple of meters away from the Red Square, Kremlin, etc so a great place to be. The building is also impressive, especially the Breakfast ballroom. The rooms, though, are more down to earth, and the high, wide aisles to get there...More

1  Thank Diego G
Response from Julia S, Guest Relations Manager at Hotel Metropol MoscowResponded 2 weeks ago

Dear Diego, Thank you for your review and kind compliments about our amazing location! We appreciate your comments regarding the room. For your next stay we recommend you to book one of our renovated Grand Superior rooms, large and elegant double room which combines historic...More

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123456359
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Pool
Free High Speed Internet ( WiFi )
Bar/Lounge
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Fitness Centre with Gym / Workout Room
Restaurant
Pool
Bar/Lounge
Spa
Indoor pool
Details
Price range
US$154 - US$343 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Family Hotel in Moscow
#3 Romantic Hotel in Moscow
#7 Business Hotel in Moscow
#10 Luxury Hotel in Moscow
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$154 - US$343 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Family Hotel in Moscow
#3 Romantic Hotel in Moscow
#7 Business Hotel in Moscow
#10 Luxury Hotel in Moscow
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (1556)
Room & Suite (623)
Dining (305)
Pool & Beach (5)
Business Centre & Event Rooms (25)
Amenities (24)
Family and Play Areas (4)
Nearby
Red Square & Kitay-gorod
This small yet important neighbourhood is full of
state institutions and offices. To understand where
modern Russia began, go to the Kremlin and State
Historical Museum on Red Square. After satisfying your
historical curiosities, indulge in modern pleasures at
GUM Department Store - not just for the sake of
shopping but for the sake of architectural pleasure as
well.
...More
Questions & Answers
Ask a question
phoobydo_552
7 September 2017|
AnswerShow all 5 answers
Response from alexanderdO7116CQ | Reviewed this property |
We took the train from the airport. Very easy and inexpensive.
1
Vote
gabriela6022015
11 August 2017|
AnswerShow all 5 answers
Response from Mamzool | Reviewed this property |
It was posible in our room .
1
Vote
Lindsey W
10 August 2017|
AnswerShow all 4 answers
Response from rockmountain2 | Reviewed this property |
It is very easy to communicate with them so I suggest just call or email them. It is a great hotel located in the best possible spot in Moscow. I highly recommend it. The breakfast is expensive but exceptional.
1
Vote
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12345610
Room Tips
"Prefer rooms overlooking the red square"
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"The rooms with the Red Square view are quiter"
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"Re rates : excellent five star hotel but rates converted into Dollars or Euros would probably fall under..."
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"5525 room,stay away from there, make sure you get a room where a window opens to outside."
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