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Came there to have some dinner on May 18, 2018 - bell-door man (one older soviet union looking) was very rude to me! Imagine then how it would be to stay there if even a bell-door man let himself behave in such manner!More
Response from Jesper F, General Manager at Hotel National, a Luxury Collection HotelResponded 3 days ago
Thank you for visiting Hotel National and for sharing your experience!
Our guests' feedback is very important for us since it allows us to maintain high standards of the service and helps us to understand which areas need our special attention.
Hotel National really does tick all the boxes, in superlative style. Centrally situated, right opposite the Kremlin walls and just 5 minutes' walk from Red Square, it is a stunning and sumptuously furnished Art Nouveau building, with a panoramic view of the Kremlin from the...More
3 Thank Patricia G
Response from Jesper F, General Manager at Hotel National, a Luxury Collection HotelResponded 21 March 2018
Thank you very much for taking your time and sharing a feedback of your visit to National Hotel. It is extremely pleasant to know that you felt perfect during your stay with us and it was one of the best hotel experiences in...More
Great location, immaculately clean room, good breakfast and jacuzzi in with the swimming pool after walking round the great sites of Moscow. The location is excellent for the Kremlin and restaurants. Moscow seems to stay open until 11pm and this hotel is right on the...More
5 for location, 3 for rooms and service. We had numerous issues with our stay. They emailed us after our stay, to do a satisfaction survey and upon hearing of our issues were apologetic. They offered a discount on our next stay, which was nice,...More
Response from Jesper F, General Manager at Hotel National, a Luxury Collection HotelResponded 2 weeks ago
Let me thank you for your recent stay at Hotel National, a Luxury Collection hotel and taking the time to share your impressions with us.
The opinion of our loyal guest - Gold SPG member - is very valuable for us as we...More
Hotel National holds its own not just because it sits at the junction of the historic and political area at the southern end of Tverskaya road. It has character and a quiet dignity that comes from its history. Good service. Breakfast hall at the second...More
Tverskaya can’t be discovered with just a first glance, the neighborhood is shaped around a long street populated with well-known shops and brands. But it’s more than shopping that makes this place interesting. Take a few steps into the streets running parallel to the main artery to discover the charm just behind the mighty Stalinist style architecture. Comfy European pedestrian streets Bolshaya Dmitrovka or
Stoleshnikov lane are a great place to start. Locals can be found here working, eating, shopping, resting and going to the Bolshoi Theatre in the evening.
Response from cemre_birand | Reviewed this property |
I didn’t see any babies around but the rooms are big and have lots of space.The setting of the hotel is the best in Moscow, but very difficult to cross the streets as you have to go underground each time