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Hotel Savoy Moscow

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#27 of 296 Hotels in Moscow
Certificate of Excellence
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Hotel Savoy Moscow
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708 Reviews from our TripAdvisor Community

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Showing 361: English reviews
Phuket Town, Thailand
Level Contributor
33 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 2 weeks ago

We arrived at moscow on our private ejt, and Savoy could send the car on the tarmac, which is always a great courtesy after 12 ours flight. Savoy staff were so kind to arrange the immigration formalities directly at the hotel, we just haned out our passports and the pilots and they were returned to our suite with the stamps... More 

Helpful?
Thank Giovanni F
Management response:

Dear guest! Thank you for the positive review and choosing our hotel for your stay in Moscow. We are happy that our dedicated team and services offered by the Hotel met your expectations. We value our guests and do our best to provide them with an excellent hotel experience. We look forward to welcoming you back to the Hotel soon.... More 

Lowestoft Uk
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 2 weeks ago via mobile

A lovely classy hotel in THE best location. Rooms were comfortable and adequately furnished, I used the gym twice and again it met my needs. The staff were so polite, professional and helpful. Lots of advice on where to eat and how to tackle the Metro etc.. Forget any stereotypes of The Russians they are truly welcoming, warm and helpful... More 

Helpful?
2 Thank SimonNewman
Management response:

Dear guest! Thank you for taking the time to review your recent stay at the Savoy Hotel Moscow, we greatly appreciate your kind comments. We are particularly delighted to read that the friendly attitude of our dedicated team of service staff helped you to break the usual stereotype of Russian people and enjoyed the true Russian hospitality. Thank you again... More 

Level Contributor
17 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 3 weeks ago via mobile

This location of this hotel is excellent!!! Very safe area, nearby there are lots of shopping malls, cafes, restaurants etc.. everything that you may need! The staff is more than friendly, willing to help you in everything that you may need. The room was very nice and clean, quite and spacious. Breakfast was ok! Gym, sauna and swimming pool were... More 

Helpful?
1 Thank Summer_all_around
Management response:

Dear guest! Thank you for taking the time to review your recent stay at the Savoy Moscow, we greatly appreciate your kind comments and observations. We were particularly delighted to read your enjoyed your SPA experience and found the room to be exceedingly comfortable and clean. We were also happy to learn you found our friendly team of service staff... More 

Sheffield, United Kingdom
Level Contributor
64 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
Reviewed 4 weeks ago

Stayed here only for the one night. However, the quality of the hotel was very good. Our room faced the from and was immaculate. Underfloor heating in the bathroom and parquet flooring with quality furnishing made for a very enjoyable stay. The breakfast was also very good, perhaps lacking in terms of a 'European - full english'!! but nevertheless there... More 

Helpful?
1 Thank AwayfromParadise
Management response:

Dear guest! Thank you for taking the time to share your Savoy experience with us. We were delighted to read you found your room immaculate and the service received of high quality. Thank you again for your lovely comments. We look forward to greeting you back at the Hotel soon. Kind regards, Maria Zakharchenko More 

Barbados
Level Contributor
38 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 5 weeks ago via mobile

Although in the centre of town (about 3 mins from the Bolshoi Theatre and 4 mins from Red Square) the Savoy does not seem very well known. However it is an excellent hotel with great staff and a fabulous dining room. You will not have breakfast in a better or more opulent room. It is the perfect location to explore... More 

Helpful?
Thank chelsfieldalan
Management response:

Dear guest! Thank you for being our guest and taking your time to review your recent stay at the Savoy Moscow Hotel. We greatly appreciate your comments and observations. We were particularly delighted to read you enjoyed your breakfast experience and found our dedicated team of service staff to be helpful.We hope to have the pleasure of welcoming you back... More 

Karlovy Vary Region, Czech Republic
Level Contributor
18 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 18 October 2016

Luxurious hotel just a few minutes from the Red Square .. Directly opposite - a very big children's store. I've had a very good stay in Savoy - very comfortable, very clean, just after reconstruction ; staff is friendly - what else do you need?

Helpful?
Thank JanaVrbova
Management response:

Dear guest! Thank you very much for being our valued guest and for taking your time to review your recent stay at the Savoy Moscow hotel. We greatly appreciate your comments and observations. We were delighted to read you enjoyed your stay. We are exceedingly happy to read you found our friendly team of service staff to be helpful. We... More 

Melbourne
Level Contributor
39 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 10 October 2016

We stayed here for four nights. First the positives: the location is great....there's even a supermarket five minutes away. They heeded my request for an upper floor room away from the elevators. The room was light, with high ceilings and we welcomed the chance to open the windows. Now the negatives: the staff are not well trained for this level... More 

Helpful?
1 Thank Rosemary B
Tatiana D, Director of Sales at Hotel Savoy Moscow, responded to this review

Dear guest, on behalf of the Hotel Savoy Moscow we would like to thank you for sharing your observations about the hotel with us. Your opinion is highly-valued for us. We would like to take this opportunity and apologize for any inconvenience you experienced during your stay at the Hotel. All the comments are taken into a serious consideration, the... More 

Los Angeles, California
Level Contributor
154 reviews
68 hotel reviews
common_n_hotel_reviews_1bd8 85 helpful votes
Reviewed 21 September 2016

Stayed twice in a few weeks. Very good location, helpful people at the reception , comfortable rooms. Didn't like breakfast greeting and service, every time you need to wave for somebody if you need something . At my last day before I have to go to the airport I requested wake up call , they called but 30 min later....then... More 

Helpful?
1 Thank Alisa F
Tatiana D, Director of Sales at Hotel Savoy Moscow, responded to this review

Dear guest, on behalf of the Hotel Savoy Moscow we would like to thank you for sharing your observations about the hotel with us. Your opinion is highly-valued for us. We would like to take this opportunity and apologize for any inconvenience you experienced during your stay at the Hotel. We do hope that this incident will not influence your... More 

2 reviews
Reviewed 19 September 2016

Great Classy Hotel,well located in the center of Moscow,conformable Room and great customer service. Very helpful people at the reception and they speck good english. I will definitely return here for my next visit.

Helpful?
Thank marco a
Tatiana D, Director of Sales at Hotel Savoy Moscow, responded to this review

Dear guest, we greatly appreciate your warm and kind comments on your stay at the Hotel. We are happy to take this opportunity and to thank you for being our guest. We would like to assure you that we will go on doing our outmost to serve the guests according to the international standards and Russian hospitality. You are always... More 

London, United Kingdom
Level Contributor
38 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed 18 September 2016

This was my fifth stay at the property. I have doggedly remained loyal to the hotel over the years but this last visit made me realise that their focus simply is not on the international visitor. Understandably, since 2014 domestic travel within Russia has increased hugely which has altered demand and supply. We were a party of four - staying... More 

Helpful?
1 Thank steynnm
Tatiana D, Director of Sales at Hotel Savoy Moscow, responded to this review

Dear guest, on behalf of the Hotel Savoy Moscow we would like to thank you for sharing your observations about the hotel with us. Your opinion is highly-valued for us. We would like to take this opportunity and apologize for any inconvenience you experienced during your stay at the Hotel. Your comments were sent to the relative departments to improve... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Breakfast
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Breakfast
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Savoy hotel is a proper place for travelers who put at a high value service and comfort. It is a historical hotel located in the very heart of Moscow, within a walking distance from the major tourist attractions, the Kremlin, Red Square, the Bolshoi and Maly Theaters. Now it is one of the first designer hotels where the ambience of the old Moscow mansion goes well with all present-day services and comfort. ... more   less 

Additional Information about Hotel Savoy Moscow

Address: Rozhdestvenka Street/ 3/6, Bld. 1, Moscow 109012, Russia
Region: Russia > Central Russia > Moscow
Price Range: $236 - $480 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hotel Savoy Moscow 5*
Number of rooms: 67
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Orbitz, Booking.com, Priceline, Travelocity, Odigeo, Cheap Tickets, HotelTravel.com and Jetsetter so you can book your Hotel Savoy Moscow reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Savoy Hotel Moscow
Moscow Savoy Hotel
Hotel Style:
#13 Romantic Hotel in Moscow
#25 Luxury Hotel in Moscow
#32 Business Hotel in Moscow
#36 Family Hotel in Moscow
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Savoy Moscow staff and other travellers.
12 questions
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Questions? Get answers from Hotel Savoy Moscow staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a top floor room away from the elevators.”
 of 5 bubbles rosieb, 9 Oct 2016 | Read review
“If your stay includes a weekend, ask for a higher floor to avoid noise from wedding parties.”
 of 5 bubbles steynnm, 18 Sep 2016 | Read review
“no need, streetside is quiet”
 of 5 bubbles A3CPF, 7 Sep 2016 | Read review
“The junior suite is great if you want your kids with you !”
 of 5 bubbles alifiyan, 3 Aug 2016 | Read review
“The Best Hotel in Moscow !”
  • Daylight view
  • They provide nice bath salts inside the room for the tub
  • Welcome Amenity in our room
 of 5 bubbles krasivaya818, 2 Aug 2016 | Read review
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