We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Petroff Palace Hotel

Show Prices
#54 of 308 Hotels in Moscow
Certificate of Excellence
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Petroff Palace Hotel
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

236 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 87: English reviews
Start your review of Petroff Palace Hotel
 Click to rate
Barcelona, Spain
Reviewed 6 days ago NEW

Hotel Petroff is a real palace where many important historical figures actually stayed (Like Catherine the Great, Napoleon... etc). It was so much fun just soaking up the palace atmosphere, that we barely left. We changed rooms, and both were amazingly decorated, large and quite confortable. The staff was extremely nice and the breakfast delicious. We also spent some time...

 Report
Helpful?
Thank HappyFrogTravels
NinaZabolotskaya, Deputy Director of Business Development at Petroff Palace Hotel, responded to this review

Dear User HappyFrogTravels, Thank you very much for such outstanding review! It was a great pleasure taking care of you on your visit to the Metropol and thank you for shating your experience on TripAdvisor. The best compliments is that you would return to stay with us whenever your travel brings you back to Moscow. For any further assistance you...

HOTEL’S FAVOURITE REVIEW
Reviewed 8 February 2017 via mobile

Friendly staff and excellent customer service! We stayed at the presidential suite and were treated like royalty. The restaurant is also brilliant, we had dinner and breakfast and there wasn't anything missing! The concierge have organised our trip to Saint Petersburg and was extremely helpful with our transfer! You must stay at this place, only 5 minutes away from the...

 Report
Helpful?
2Thank Uli Z
About Hotel's Favourite Review
NinaZabolotskaya, Deputy Director of Business Development at Petroff Palace Hotel, responded to this review

Dear User Uli Z, Thank you very much for sharing your experience on TripAdviser! Your comments regarding our Concierge service have brought a smile to the whole team! Thank you so much to highlighting the service overall! With my kind regards, Nina Zabolotskaya Deputy Director of Business Development

Haverhill, United Kingdom
Reviewed 5 weeks ago via mobile

Rooms very spacious, they look like proper apartments, the style is very royal and takes you back in time. Spa and swim pool area are well kept and are really a pleasure to spend time in. It used to be a museum so it's nice to stay in a historical place. The down side is that they don't have alcohol...

 Report
Helpful?
Thank 02012017
NinaZabolotskaya, Deputy Director of Business Development at Petroff Palace Hotel, responded to this review

Dear User 02012017, Thank you for taking the time to descrube your experience about Petroff Palace Hotel. A detailed review such as yours is allways appreciated as it helps us to cintinue to focus on our areas of superior service. With my kind regards, Nina Zabolotskaya Deputy Director of Business Development

Perth, Australia
Reviewed 13 February 2017

There's so much history in this place! We did not realise that it was previously the air force academy where Yuri Gagarin trained. All Russian tsars and Napoleon stayed at this Palace. It was amazing to be staying in a place with so much history. Really appreciated the invitation to meet the Manager Inna over drinks and canapés on the...

 Report
Helpful?
2Thank YSW1957
NinaZabolotskaya, Deputy Director of Business Development at Petroff Palace Hotel, responded to this review

Dear User YSW1957, Thank you for sharing your recent stay experience at Petroff Palace Hotel. It is rewarding to read that we met your overall expectations and that we provided you a pleasant stay in the charming city of moscow! We strive hard to provide great comfort and high level of service to our guests; therefore, it is gratifying to...

Reviewed 11 December 2016

The hotel is a real palace. The view was stunning, the room was clean and worm. We felt like a real princesses! The breakfast was not the best we ate, but it was OK. All the rest was very special and we will always remember this hotel!

 Report
Helpful?
1Thank Shirly G
NinaZabolotskaya, Deputy Director of Business Development at Petroff Palace Hotel, responded to this review

Dear User Shirly G, Thank you very much for an amazing review! We did a modification of our breakfas incresing number of offered dishes and adding a lot of delicious things. You are more than welcome to visit us again and try new breakfast! With my kind regards, Nina Zabolotskaya Deputy Director of Business Development

Los Angeles
Reviewed 10 December 2016

Our family (two adults, two teens) stayed for a week at the Petroff in July 2016 during vacation. The hotel is lovely. Finding the entrance is tricky (hint: there is closed gate at east side of building, buzz in). Because VIPs have meetings, you go through a metal detector every entry. Staff is extremely helpful and catered to our every...

 Report
Helpful?
1Thank RGH
NinaZabolotskaya, Deputy Director of Business Development at Petroff Palace Hotel, responded to this review

Dear user RGH, Let me kindly thank you for such a lovely review! I will definetely share it with my colleagues. Please, contact me personally for any further bookings and requests: n.zabolotskaya@metmos.ru With my kind regards, Nina Zabolotskaya Deputy Director of Business Development

Jersey City, New Jersey
Reviewed 6 December 2016

A different experience .No English Channel.?....Room ...ok.. Towels were old ..almost worn out..Breakfast and servers were great.Don't look like a palace inside...(been to a real ones)Nice finishing outside..like a palace.no specified time to clean the room..?we came from sightseeing and the housekeeper was still inside ....like ..hello, it's already late in the afternoon...?But the area is quiet at night...

 Report
Helpful?
Thank Rowena C
NinaZabolotskaya, Deputy Director of Business Development at Petroff Palace Hotel, responded to this review

Dear User Rowena C, Let me kindly thank you for your review. I am glad to tell you that we already have changed all our towels for new ones. I am very upset that you met an inconvinience with cleaning service. Unfortunately in the periods of high occupancy it could happen. I hope that your overall emotions about the hotel...

Portishead, United Kingdom
Reviewed 27 November 2016

Stayed here before, but the hotel has improved. Better breakfast menu and set up, plus an improved coffee area in reception. Staff are great even if their English is not always good, they are willing to help, or get help. Now my regular haunt in Moscow.

 Report
Helpful?
Thank richardY4847BQ
NinaZabolotskaya, Deputy Director of Business Development at Petroff Palace Hotel, responded to this review

Dear User richardY4847BQ, Let me kindly that you for your wonderful review! It is always a pleasure for our employees to welcome you back. With my kind regards, Nina Zabolotskaya Deputy Director of Business Development

Reviewed 24 November 2016 via mobile

Ok but needs update on lighting outside.great heated floors on room but very old towels.nice spa and swimming pool.desk night shift clerk D was very courteous and helpful.Need signs amd lights to entrance .

 Report
Helpful?
Thank JGapayao
NinaZabolotskaya, Deputy Director of Business Development at Petroff Palace Hotel, responded to this review

Dear User JGapayao, Thank you very much for your kind review on TripAdvisor. I am very happy to tell you that we changed all our towels for new ones and you are very welcome to visit our Palace one more time. For any further assistance you may contact me personally at n.zabolotskaya@metmos.ru With my kind regards, Nina Zabolotskaya Deputy Director...

New York City, New York
Reviewed 22 November 2016 via mobile

Ok it's a palace and that's about it . We arrived at 9am room Not ready sure it's early we left to sitesee , came back at 4pm , our rooms still not ready . I emailed and complained no response and no apologies , No bell service , no signs at the reception it's hard for the drivers to...

 Report
Helpful?
2Thank RYAN F
NinaZabolotskaya, Deputy Director of Business Development at Petroff Palace Hotel, responded to this review

Dear User RYAN F, First of all let me kindly thank you for choosing our hotel. It is glad to read that you mentioed our rooms, Spa center and quality of breakfast. I was very upset to read that your expectation were not met and the room was not ready till guaranteed time. Please, kindly contact me personally at n.zabolotskaya@metmos.ru...

283 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (236)
Viewed
Hotel & Grounds (51)
Viewed
Dining (6)
Viewed
Bathroom (6)
Viewed
Room/Suite (49)
Viewed
Pool/Beach Area (4)
Viewed
View from Room (9)
Viewed
Family/Play Areas (2)
Viewed
Other (109)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (47)
Viewed
Hotel & Grounds (5)
Viewed
Room/Suite (4)
Viewed
Business Centre/Function Rooms (1)
Viewed
Bathroom (5)
Viewed
Dining (3)
Viewed
Pool/Beach Area (1)
Viewed
Other (28)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Moscow hotels
Tverskaya
Peter I
Peter I
#44 of 308 in Moscow
603 reviews
Show Prices
Show Prices
Show Prices
Katerina City Hotel
#30 of 308 in Moscow
855 reviews
Tverskaya
StandArt Hotel Moscow
StandArt Hotel Moscow
#95 of 308 in Moscow
127 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Business Centre with Internet Access
  • Breakfast Available
Official Description (provided by the hotel)
The Petroff Palace is a gem of Russian architecture, located in the modern downtown of Moscow. Built in the 18th century, the Palace has changed its function several times during its long history. It was once used as military headquarters, a museum, and an educational institution. Today, after a global reconstruction, the Palace has restored its original function and welcomes both business and leisure travelers as a new Hotel & Business Center in the heart of Moscow. The Petroff Palace is run by the Moscow Metropol Hotel's management, which is, undoubtedly, a trademark indicating top quality. The same level of service and hospitality is now available to you in the Petroff Palace. The Petroff Palace's business facilities allow you to use it as a meeting venue for a wide range of various events, such as press conferences, round table meetings, exhibitions, and congresses. Behind the historic walls, you will find all the cutting-edge technical facilities: fully equipped conference halls, press rooms, and high-speed Wi-Fi. The Petroff Palace is a perfect place to celebrate your wedding or another significant event. The Palace's comfortable rooms are perfectly suited to anyone seeking a quiet, relaxing break. The Hotel's own Restaurant and SPA-center complement the ultimate concept of an ideal Hotel & Business Center. If you are looking to relax and rejuvenate after busy days of hard work, you will find everything you may wish for inside the Palace. Enjoy the pool, the infrared steam room, and the hamam. Refresh yourself with healthy cocktails from the Vitamin Bar or visit the Fitness Room at the Petroff Palace's SPA center. ... more   less 

Additional Information about Petroff Palace Hotel

Address: Leningradskiy Ave., 40, Moscow 125167, Russia
Region: Russia > Central Russia > Moscow
Price Range: $106 - $309 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Petroff Palace Hotel 5*
Number of rooms: 43
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Priceline, Agoda, Hotel.de, HRS and Despegar.com so you can book your Petroff Palace Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Hotel Style:
#23 Spa Hotel in Moscow
#26 Romantic Hotel in Moscow
#27 Business Hotel in Moscow
#46 Luxury Hotel in Moscow
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Petroff Palace Hotel staff and other travellers.
6 questions
Ask a question

See all questions (6)

Questions? Get answers from Petroff Palace Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Those overlooking the large patio”
 of 5 bubbles HappyFrogTravels, 22 Mar 2017 | Read review
“Rooms with courtyard have a better view but can have noise from parties.”
 of 5 bubbles RGH, 9 Dec 2016 | Read review
“The building is sprawling - try to be close to reception”
 of 5 bubbles richardY4847BQ, 26 Nov 2016 | Read review
“Suites are enormous with two bathrooms. Ask for inner courtyard view (all the suites might have this).”
 of 5 bubbles jennifermQ7239OK, 14 Nov 2016 | Read review
“Superior rooms are close to reception and are well equipped”
 of 5 bubbles jonlam, 30 Oct 2016 | Read review
5 of 5