We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Novotel Moscow City

5.2 km from Moscow centre
  • Free Wifi
  • Restaurant
  • Room Service
Save
Enter dates to see best deals
Check In Check Out
1 room, 2 adults, 0 children
1 room, 2 adults, 0 children
More options
View Deals
We check up to 200+ sites for the lowest hotel prices
1 room 2 adults 0 children
View Deals
Close 
Presnenskaya Nab., 2, Moscow 123317, Russia
Name/address in local language
Special Offer
CHEAPEST RATES ONLINE!
{"widget":{"name":"ibex_photo_carousel","divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

1,095 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 305: English reviews
Start your review of Novotel Moscow City
 Click to rate
Reviewed 2 weeks ago

While on business in Moscow for two weeks, Timur spent a couple of hours helping me plan a full weekend of excursions and guidance for using the Metro. He booked dinner reservations at incredible restaurants and ensured I accomplished all my personal goals in two days. He was easy to work with and very customer oriented. He followed up and...

 Report
Helpful?
Thank Toni F
NovotelMoscowCity, Guest Relations Manager at Novotel Moscow City, responded to this review

Dear Toni F! Thank you so much for your detailed review on TripAdvisor and thank you for your kind words about Timur. We are happy to know about his extra caring attitude to our guests. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as...

HOTEL’S FAVOURITE REVIEW
Reviewed 4 January 2017 via mobile

This hotel is one of the best Hotels i stayed in. Booked the Junior Suite and they helped me with all necessary papers for my visa and provided me with a personal driver to take me from the airport. The hotel is situated in Moscow City next to 3 metro stations (Vystavochnaya and Delovoy are 3 minutes walking away and...

 Report
Helpful?
Thank Jad K
About Hotel's Favourite Review
NovotelMoscowCity, Guest Relations Manager at Novotel Moscow City, responded to this review

Dear Jad K! Many thanks for your detailed positive feedback. We are glad to learn that you were satisfied with your stay at Novotel Moscow City. Your positive comments and especially your Junior Suite experience, will only motivate us in delighting all our guests further. It's music to our ears everytime we hear that our guests have had a wonderful...

Bucharest, Romania
Reviewed 2 weeks ago

Practically nothing to complain about... the rooms were outstanding, the breakfast delicious, the personell kind and nice. Annoying maybe, as everywhere in Moscow, the metal detection gates and the very obvious black suites...

 Report
Helpful?
Thank Caius B
NovotelMoscowCity, Guest Relations Manager at Novotel Moscow City, responded to this review

Dear Caius B! Thank you so much for your review. It's such a pleasure to know you enjoyed your stay. I will share your comments with our team. I am sure that this information will be the great motivation for our staff. I would like kindly inform you that we will take the Soccer World Cup in Moscow In 2018....

Denver, Colorado
Reviewed 3 weeks ago

I made a non refundable reservation in this hotel in September 2016 for July 2017 for three people and paid it the same time. The reservation was made through Booking.com. At the end of January I emailed the hotel asking for visa support letters for the three of us. The reservation agent Evgeniya emailed me back saying that not all...

 Report
Helpful?
1Thank amlvm
NovotelMoscowCity, Guest Relations Manager at Novotel Moscow City, responded to this review

Dear amlvm! Thank you so much for detailed review on TripAdvisor. Please accept my sincerest apologies for such annoying incident. I would like to assure you that it is not our standard level of service and and our general manager carried out an investigation to find out how we fell short this time. We will contact you as soon as...

Livorno, Italy
Reviewed 3 weeks ago via mobile

I have been here for several days during a business trip to Moscow. Comfortable rooms, very attractive fitness and sauna areas, very good breakfast. The staff was very kind to me and try to solve immediately any single needs. I will come here again.

 Report
Helpful?
Thank Daddikai
NovotelMoscowCity, Guest Relations Manager at Novotel Moscow City, responded to this review

Dear Daddikai! Many thanks for your review on TripAdvisor. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will be the strong motivation for us. Thank you again for sharing your experience, and we hope your next visit will be pleasant. Sincerely, Eugenia Solovyeva Quality &...

Southampton, United Kingdom
Reviewed 4 weeks ago via mobile

I've stayed at the this hotel numerous times and it is very conveniently located for my business meetings. it is situated in the main business district (Moscow City) and has good communication links. The staff are helpful, there is very good wifi and a reasonable gym/spa if that's your thing. A couple things worth knowing: 1. Request an even number...

 Report
Helpful?
Thank ehillier1975
NovotelMoscowCity, Guest Relations Manager at Novotel Moscow City, responded to this review

Dear ehillier1975! Thank you so much for your review on Tripadvisor. We are glad to know you appreciated your location, spa and our staff was helpful. I have well noted your comment regarding rooms. I would like kindly inform you that rooms have almost the same square but the shape is different. We always try to pay attention to the...

New York City, New York
Reviewed 4 weeks ago

I do not frequently write reviews, but today’s service was exceptional, so I decided to spend a couple of minutes to share my positive feedback. Yesterday I took 9-hour flight, arrived in Moscow being 8 hours ahead of my usual time zone, and today spent 10 hours working in the office. After a long day I went for a dinner...

 Report
Helpful?
Thank krylovaoks
NovotelMoscowCity, Guest Relations Manager at Novotel Moscow City, responded to this review

Dear krylovaoks! We very much appreciate your comments regarding your stay at the Novotel Moscow City! It's music to our ears everytime we hear that our guests have had a wonderful experience in our hotel. We are happy to know that our staff is very attentive and helpful, especially Darina. I have already shared your feedback with all our team,...

Reviewed 4 weeks ago

I'm here regularly. This time a got a free upgrade to the excecutive roomand it's realy worth. The main reason is that this hotel has a big problem with the heating. It's loud and and much too hot. there is no chance to cool the room down. Lot's of people are complaining the same. The executive room has the possibilaty...

 Report
Helpful?
Thank Philipp W
NovotelMoscowCity, Guest Relations Manager at Novotel Moscow City, responded to this review

Dear Philipp W! Many thanks for your feedback on Tripadvisor. We are happy to know you benefited from our location and appreciated our restaurant. I have well noted your comment regarding high temperature and dry air in the room. Please, accept our sincerest apologies. I have informed our engineering department about this issue and the manager assured me that they...

Mumbai (Bombay), India
Reviewed 4 weeks ago

My business makes me travel almost the entire world and I have during the course of my travel met people from all spheres of life. People of different temperament and nature and of various schools of thought. As an avid traveller I keep making a note of things and complementing people for the extra efforts they make for strangers that...

 Report
Helpful?
Thank andysas85
NovotelMoscowCity, Guest Relations Manager at Novotel Moscow City, responded to this review

Dear andysas85! Thank you so much for your great review on TripAdvisor. It is such a pleasure to know that you enjoyed your stay with us and It's music to our ears everytime we hear that our guests have had a wonderful experience of accommodation in our hotel. I am sure that this feedback will serve as an encouragement to...

London, United Kingdom
Reviewed 12 January 2017

Novotel is situated right in the Moscow's Main Business Area - The Moscow City. Any office tower as well as the Expocentre and Metro stations are within 5mins walking distance from here. Very good location for business. Service in the hotel is good. The room is very warm and all the amenities are convenient. Breakfast is very good. Nice variety...

 Report
Helpful?
Thank Denis-from-Fulham
NovotelMoscowCity, Guest Relations Manager at Novotel Moscow City, responded to this review

Dear Denis-from-Fulham! We very much appreciate your comments regarding your stay at the Novotel Moscow City. We would like to thank you for choosing our hotel for your stay in Moscow. We are very glad that you enjoyed your stay and that we were able to meet your expectations. We hope your next stay with us will be pleasant. Sincerely,...

464 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (404)
Viewed
Room/Suite (80)
Viewed
Hotel & Grounds (45)
Viewed
View from Room (24)
Viewed
Business Centre/Function Rooms (12)
Viewed
Pool/Beach Area (3)
Viewed
Dining (9)
Viewed
Bathroom (26)
Viewed
0:48
Videos (1)
Viewed
Other (204)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (60)
Viewed
Room/Suite (14)
Viewed
Business Centre/Function Rooms (7)
Viewed
Hotel & Grounds (14)
Viewed
Dining (7)
Viewed
Family/Play Areas (4)
Viewed
Other (14)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Moscow hotels
Arbat
Mercure Arbat Moscow
Mercure Arbat Moscow
#6 of 307 in Moscow
1,419 reviews
Presnensky
Crowne Plaza Moscow World Trade Centre
Show Prices
Show Prices
Show Prices
Zamoskvorechye
Mercure Moscow Paveletskaya
Show Prices
Show Prices
Show Prices

Staying in Presnensky

Neighbourhood Profile
Presnensky
The neighborhood is divided into two major halves by Krasnaya Presnya street: the southern part highlights Moscow city – businesses contained in skyscrapers along with the White House - where the Russian government works. The north is a bit more relaxed and casual, visitors here will find the Moscow zoo, National Centre for Contemporary Arts and a number of fine restaurants. The beautiful neo-gothic Cathedral of the Roman Catholic Church of the Immaculate Conception of the Blessed Virgin Mary is usually packed with the events such as organ music concerts.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Babysitting

Additional Information about Novotel Moscow City

Address: Presnenskaya Nab., 2, Moscow 123317, Russia
Region: Russia > Central Russia > Moscow > Presnensky
Price Range: $104 - $305 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Moscow City 4*
Number of rooms: 360
Reservation Options:
TripAdvisor is proud to partner with Booking.com, ACCOR, Hotels.com and Travelocity so you can book your Novotel Moscow City reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Hotel Style:
#16 Family Hotel in Moscow
#17 Spa Hotel in Moscow
#18 Romantic Hotel in Moscow
#26 Luxury Hotel in Moscow
#26 Business Hotel in Moscow
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Novotel Moscow City staff and other travellers.
10 questions
Ask a question

See all questions (10)

Questions? Get answers from Novotel Moscow City staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The higher, the better, in order to enjoy the view”
 of 5 bubbles caiusb2014, 12 Feb 2017 | Read review
“Well i was always lucky enough to get a room in higher floors with a decent view .”
 of 5 bubbles andysas85, 25 Jan 2017 | Read review
“Moscow River View rooms”
 of 5 bubbles Shahku, 15 Dec 2016 | Read review
“room modern decor, hi-tech”
 of 5 bubbles Chachappa, 8 Nov 2016 | Read review
“Modern style rooms.”
 of 5 bubbles S2960VV_, 10 Oct 2016 | Read review
5 of 5