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Novotel Moscow City

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Traveller (619)
Room & Suite (235)
Dining (42)
Overview
  • Excellent54%
  • Very good34%
  • Average8%
  • Poor2%
  • Terrible2%
Travellers talk about
“shopping mall”(35 reviews)
“metro station”(50 reviews)
Name/address in local language
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Airport Transportation
4 Star Hotel
All hotel details
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Rooms
31 Jul1 Aug
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,429)
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394 results
Traveller rating
165
154
49
12
14
Traveller type
Time of year
LanguageEnglish
More languages
165
154
49
12
14
Show reviews that mention
All reviewsshopping mallbusiness districtmetro stationbusiness hotelbusiness tripnespresso machinebig mallexecutive roommodern hotelexcellent hotelwalk in showereasy accessexcellent staycomfortable roomsdouble bedchecking inwi fi
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1 - 5 of 394 reviews
Reviewed 3 days ago via mobile

Really good hotel The staff are really amazing and helpful The hotel is clean and close to the mall and train station Really recommend The staff made this visit better and good Close to the business center and walking distance from an amazing spa

Thank aabgetz
Reviewed 2 weeks ago via mobile

Brilliant experience during World Cup when the hotel was extremely busy. Rooms really spacious, great bathrooms, fantastic breakfasts. Quality Manager Anna Bakumenko is brilliant. Nothing ever a problem. Highly recommend this hotel.

Thank SydneyWhatever
Response from NovotelMoscowCity, Quality & Attitude Manager at Novotel Moscow CityResponded 2 weeks ago

Dear Guest, Thank you for your warm feedback & looking forward to welcoming you back, Sincerely, Anna Bakumenko

Reviewed 4 weeks ago via mobile

Beautiful hotel just wished the staff was more open and less aggressive. Seemed very rude when asked questions about anything .. I’d give less but one star is the minimum. Maybe they are nicer if you are Russian.More

Thank Alejandro C
Response from NovotelMoscowCity, Quality & Attitude Manager at Novotel Moscow CityResponded 4 weeks ago

Dear Alejandro, Thank you for your feedback. We are really sorry you had such a negative impression about our staff. We apologise if we made you feel this way. We would be grateful if you could kindly contact us directly. Looking forward to hearing from...More

Reviewed 10 June 2018 via mobile

The hotel is based in a very convenient place. Was ideal for my business trip, I didn’t have to worry about beating he mad traffic. The breakfast was 5-Star with choices of of various choices to suite everyone. Weekend champagne was a pleasant surprise The...More

Thank Teresa C
Response from NovotelMoscowCity, Quality & Attitude Manager at Novotel Moscow CityResponded 2 weeks ago

Dear Teresa, We are so happy you enjoyed your stay with us! Thank you for your feedback. There is a swimming pool next door- in Wellness club NEBO which is situated on the 61st floor. For our Gold and Platinum guests the entrance is comlimentary....More

Reviewed 27 May 2018

Near Metro Station and Department Store but far from down town Junior suite room is beautiful and big room for 3 person but maid not set roller bed and accessery for 3 person, Restaurant is ok but have not various of food

Review collected in partnership with Accorhotels.com
Thank wirotejet
Response from NovotelMoscowCity, Quality & Attitude Manager at Novotel Moscow CityResponded 28 May 2018

Dear Guest, Thank you for your feedback. Your comments are important to us- will take them into consideration. Looking forward to welcoming you back, Anna Bakumenko Quality & Attitude Manager

View more reviews
About
Hotel class
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Spa
,
Romantic
,
Luxury
,
Business
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
360
Price range
US$71 - US$312 (Based on Average Rates for a Standard Room)
Location
Russia > Central Russia > Moscow > Presnensky
Hotel Amenities
HOTEL FEATURES
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Room Service
Fitness Centre with Gym / Workout Room
Spa
Air Conditioning
Airport Transportation
Banquet Room
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Minibar
Multilingual Staff
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Wheelchair Access
Pool
Beachfront
Free Parking
Breakfast included
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Spa
,
Romantic
,
Luxury
,
Business
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Spa
,
Romantic
,
Luxury
,
Business
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
360
Price range
US$71 - US$312 (Based on Average Rates for a Standard Room)
Location
Russia > Central Russia > Moscow > Presnensky
Hotel class
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Spa
,
Romantic
,
Luxury
,
Business
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
360
Price range
US$71 - US$312 (Based on Average Rates for a Standard Room)
Location
Russia > Central Russia > Moscow > Presnensky
Add Photo Photos
Traveller (619)
Room & Suite (235)
Dining (42)
Pool & Beach (3)
Business Centre & Event Rooms (33)
Family and Play Areas (2)
Nearby
Presnensky
The neighborhood is divided into two major halves by
Krasnaya Presnya street: the southern part highlights
Moscow city – businesses contained in skyscrapers
along with the White House - where the Russian
government works. The north is a bit more relaxed and
casual, visitors here will find the Moscow zoo,
National Centre for Contemporary Arts and a number of
fine restaurants. The beautiful neo-gothic Cathedral
...More
Questions & Answers
Ask a question
desafinado74
1 October 2017|
AnswerShow all 5 answers
Response from annesky | Reviewed this property |
Sorry I haven't been in that room.
1
Vote
Google Translation
Dilaŋ N
30 July 2016|
AnswerShow all 3 answers
Response from D K | Reviewed this property |
The hotel is surrounded by office towers and there's no panoramic view
1
Vote
Taj A
16 February 2016|
AnswerShow all 3 answers
Response from MAB-India | Reviewed this property |
You can write in to the hotel for accurate replies. Some hotels in Russia do provide the invitation letter provide you prepay the stay cost.
0
Votes
Room Tips
"Do not accept a room with poor WiFi (unlike us)"
Read review
"Facing not twards to street"
Read review
"within easy reach to the airport"
Read review
"Avoid big fairs and look for the weekend, often nice deals possible."
Read review
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