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The Ritz-Carlton, Moscow

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1,364 Reviews from our TripAdvisor Community

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There are newer reviews for The Ritz-Carlton, Moscow
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Showing 723: English reviews
Oud-Turnhout, Belgium
Reviewed 2 September 2014

I have already stayed in several hotels in Moscow, but so far this is the best. The employees are very friendly and helpful. It is also nice that you dont have to go far to view the red square. Unfortunately I could not really enjoy breakfast because I had to leave very early in the morning. I was lucky to...

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1Thank Mw72014
Bergen, Norway
Reviewed 30 August 2014

Just cant get much better. Service is amazing and compared to other hotels in Russia, in a league of its own. Breakfast is also very good. Beds are perfect and decor of room typical Ritz. Big bathrooms with thick, large towels. Super hotel!

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Thank Bejoerg
Washington DC, District of Columbia
Reviewed 24 August 2014

The room I stayed in was spacious, quiet, and looked recently renovated, with all carpeting, fabrics, and bedding in excellent condition. The staff were serious about providing excellent service. There was no wait at the reception, I was given the type of room I requested, emails to the staff were answered promptly and accurately, housekeeping came at the time requested,...

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1Thank Kurt M
Key Biscayne, Florida
Reviewed 22 August 2014

Outstanding location. Staff were completely engaged in customer service. Ask for a room on the street - we had room 641, and view was excellent. Buffet breakfast was expansive and quite good. A jewel in the ritz Carlton family!

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Thank CharlesA
Milan, Italy
Reviewed 19 August 2014

no words to describe this amazing hotel. the room, perfect in all details, amazing breakfast and great bar/restaurant on the roof terrace with view of the red square. very elegant and super classy lobby. staff very kind, professional yet approachable. of course expensive, coke from the minibar at around $10 but that's part of the experience.

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Thank alguccia
London, United Kingdom
Reviewed 19 August 2014

Very good location, next to the red square and in walking distance to most major attraction. Very friendly, warm and professional stuff. Excellent service. The lobby has a very lexurious feeling to it. Spacious room, can see part of the Kremlin from the high floor room we were in. Very clean, however, house kee;ing standard can be improved. The roof...

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Thank lzhm
Dubai, United Arab Emirates
Reviewed 16 August 2014

This is the best Ritz Carlton I ever stayed in. The location is just next to The Red Square and all you need. Restaurants, shopping etc.. The lobby is amazing, big and very elegant. The receptionists are very friendly and very prepared for your visit. Rooms are of a very high standard. The bed is amazing, as always in this...

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Thank Andy-Dandy1
Mumbai
Reviewed 14 August 2014

The Ladies & Gentlemen at The Ritz Carlton Moscow thoroughly spoiled us, they made our stay wonderful & memorable. We Visited Moscow for 3 nights after our 4 day trip from Saint Petersburg. We were picked up from the airport by the Hotel car. On arrival at our Hotel, We were greeted at The Ritz Carlton with a warm traditional...

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Thank Naita
New York City, New York
Reviewed 14 August 2014

The service at this property was out of this world! My husband and I took a weekend trip to St. Petersburg via speed train. Right before we were about to leave I realized I couldn’t find some medication I had. Finally we had to make the decision to leave it or miss the train. We told the front desk before...

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Thank Jenna A
Reviewed 13 August 2014

I've chosen The Ritz-Carlton for my 3 days business trip, because of it's name and location. After my overnight flight I decided to have a short nap, and later on was very surprised to find number of itching bites on my legs but didn't pay much attention to it first. The following night I felt that there is something in...

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12Thank Zhanarkali
Ekaterina G, Manager at The Ritz-Carlton, Moscow, responded to this review

Dear Guest, We regret that your experience in Moscow turned out to be so challenging. However it is for the first time that we received a complaint on the issue you had mentioned. Thanks for the invitation to be in touch with you directly which we most certainly would like to do. Respectfully, Ekaterina Gey Director of Quality The Ritz-Carlton,...

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Staying in Tverskaya

Neighbourhood Profile
Tverskaya
Tverskaya can’t be discovered with just a first glance, the neighborhood is shaped around a long street populated with well-known shops and brands. But it’s more than shopping that makes this place interesting. Take a few steps into the streets running parallel to the main artery to discover the charm just behind the mighty Stalinist style architecture. Comfy European pedestrian streets Bolshaya Dmitrovka or Stoleshnikov lane are a great place to start. Locals can be found here working, eating, shopping, resting and going to the Bolshoi Theatre in the evening.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Located just off the Red Square, next to the Kremlin, in the heart of cultural and business center of Russia's capital, The Ritz-Carlton, Moscow features the largest guest rooms and suites providing cutting edge technological amenities. The hotel offers a string of luxurious amenities including world-class dining options - O2 Lounge with summer terrace on the 12th floor with breathtaking panoramic view over the Kremlin and Red Square, Café Russe presentic European cuisine and some Russian highlights, Pan-Asian restaurant Novikov Restaurant & Bar, a beauty salon, barber spa, Fitness Center and spacious full-service The Ritz-Carlton Spa featuring 14 treatment rooms, as well as a heated indoor pool, hot tub, sauna and steam rooms. With more than 1,100 square meters / 11,436 square feet of meeting space including the Ballroom accommodating events of up to 700 guests, The Ritz-Carlton, Moscow will welcome attendees in style. ... more   less 

Additional Information about The Ritz-Carlton, Moscow

Address: Tverskaya St., 3, Moscow 125009, Russia (Formerly The Ritz-Carlton Moscow)
Region: Russia > Central Russia > Moscow > Tverskaya
Price Range: $479 - $864 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Ritz-Carlton, Moscow 5*
Number of rooms: 334
Reservation Options:
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Also Known As:
Ritz-Carlton Hotel Moscow
Moscow Ritz Carlton
Ritz Moscow
Ritz-Carlton Moscow
Hotel Style:
#5 Business Hotel in Moscow
#7 Spa Hotel in Moscow
#10 Romantic Hotel in Moscow
#12 Luxury Hotel in Moscow
#13 Family Hotel in Moscow
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Questions & Answers

Here's what travellers have asked, with answers from The Ritz-Carlton, Moscow staff and other travellers.
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Questions? Get answers from The Ritz-Carlton, Moscow staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Very professional and Discreet in room spa treatment. The comfots are all there.”
 of 5 bubbles SQ380JC, 23 Nov 2016 | Read review
“All rooms are good”
 of 5 bubbles GDohnt, 26 Oct 2016 | Read review
“There are few rooms facing the Kremlin, they offer fabulous view.”
 of 5 bubbles rakeshkher, 20 Oct 2016 | Read review
“all rooms are good”
 of 5 bubbles doveckstein, 17 Oct 2016 | Read review
“close the windows at night to cut off the noise from traffic”
  • Simple room, comfortable and cozy
 of 5 bubbles ksmatt, 17 Oct 2016 | Read review
5 of 5
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