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We came to Kaliningrad for a family visit. We didn’t know what to expect from a hotel, but we had four fantastic days at the Kaiserhof.
The room was well-equipped and spotlessly clean. The staff were really friendly and tried very hard to accommodate an...More
Thank Andrew M
Response from GuestRelations S, Менеджер по обслуживанию клиентов at Hotel KaiserhofResponded 3 days ago
Andy and Natasha, good morning! Thank you for such remakable and positive rewiew of our hotel and work of our staff! The most important thing for us is your comfort. We are very pleased that you were satisfied staying with us . We will be...More
Good location, decent rooms, good lobby bar, especially barman there (I think the guy is from Poland).
This time there was 10 years celebration of this place and owner gather friends and partners there, disregarding GUESTS at all! Loud, lobby was super crowded, drunk...More
Response from GuestRelations S, Менеджер по обслуживанию клиентов at Hotel KaiserhofResponded 4 weeks ago
Dear guest! Thank you for your feedback. The opinion of each guest is very important for us. We bring you the sincere apologies for the provided inconveniences. We try to do everything that to our guests it was comfortable. We want to note that in...More
We have been here again, and still we are very happy with the Kaiserhof Hotel. The service team is very friendly and try to fulfill any wish. A special thank you to Aleksandra for organizing a wonderful bouquet of roses for my wife, great!
Response from GuestRelations S, Менеджер по обслуживанию клиентов at Hotel KaiserhofResponded 14 April 2018
Christoph, good afternoon! First of all we want to thank you for such a positive feedback about the work of our hotel in general.We are incredibly pleased to know that staying in our hotel has left you only positive emotions.Thank you for choosing the hotel...More
the basic room i got, was somewhat outdated but clean. the interior is indeed basic, the tv channels have poor quality but wireless Internet was good.
an old, loud fridge might waken you up during the night.
the hotel actually consists of two buildings, connected...More
1 Thank Micy01
Response from GuestRelations S, Менеджер по обслуживанию клиентов at Hotel KaiserhofResponded 16 December 2017
Hello !The team of Kaiserhof hotel welcomes you and thanks for the response. Thank you for sharing the impressions of staying in our hotel! Also, we thank you for your choice of Kaiserhof hotel for a trip to Kaliningrad. Accept apologies for all inconveniences which...More
The hotel is beautifully decorated and the rooms are simple. My bed was too hard and I could hear the people talking in the room next to me and above me. Luckily, I was so tired from enjoying the city and the hotel amenities (the...More
1 Thank BKloandC
Response from GuestRelations S, Менеджер по обслуживанию клиентов at Hotel KaiserhofResponded 24 October 2017
Dear guest! The team of Kaiserhof hotel hurries to express the gratitude to you for so appreciation to hotel and work of our staff. We are sincerely glad that rest in our hotel presented you positive emotions! Thank you that you share the impressions of...More