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Hotel Kaiserhof

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Traveller (685)
Room & Suite (153)
Dining (50)
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Overview
  • Excellent69%
  • Very good23%
  • Average6%
  • Poor1%
  • Terrible1%
Travellers talk about
“fishing village”(5 reviews)
“the river”(6 reviews)
“nice location”(5 reviews)
Name/address in local language
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
All hotel details
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Reviews (755)
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29
26
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All reviewsfishing villagethe rivernice locationspa centerhigh qualitysecond buildingspent daysnice spa areabig supermarketroom servicenice walkhotel staffcomfortable bedfish clubcity centrefree wifiatrium
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1 - 5 of 61 reviews
Reviewed 1 week ago via mobile

We came to Kaliningrad for a family visit. We didn’t know what to expect from a hotel, but we had four fantastic days at the Kaiserhof. The room was well-equipped and spotlessly clean. The staff were really friendly and tried very hard to accommodate an...More

Thank Andrew M
Response from GuestRelations S, Менеджер по обслуживанию клиентов at Hotel KaiserhofResponded 3 days ago

Andy and Natasha, good morning! Thank you for such remakable and positive rewiew of our hotel and work of our staff! The most important thing for us is your comfort. We are very pleased that you were satisfied staying with us . We will be...More

Reviewed 4 weeks ago

Good location, decent rooms, good lobby bar, especially barman there (I think the guy is from Poland). But...! This time there was 10 years celebration of this place and owner gather friends and partners there, disregarding GUESTS at all! Loud, lobby was super crowded, drunk...More

Thank Vlad_Anastassia
Response from GuestRelations S, Менеджер по обслуживанию клиентов at Hotel KaiserhofResponded 4 weeks ago

Dear guest! Thank you for your feedback. The opinion of each guest is very important for us. We bring you the sincere apologies for the provided inconveniences. We try to do everything that to our guests it was comfortable. We want to note that in...More

Reviewed 9 April 2018

We have been here again, and still we are very happy with the Kaiserhof Hotel. The service team is very friendly and try to fulfill any wish. A special thank you to Aleksandra for organizing a wonderful bouquet of roses for my wife, great! We...More

Thank cspengler
Response from GuestRelations S, Менеджер по обслуживанию клиентов at Hotel KaiserhofResponded 14 April 2018

Christoph, good afternoon! First of all we want to thank you for such a positive feedback about the work of our hotel in general.We are incredibly pleased to know that staying in our hotel has left you only positive emotions.Thank you for choosing the hotel...More

Reviewed 13 December 2017 via mobile

the basic room i got, was somewhat outdated but clean. the interior is indeed basic, the tv channels have poor quality but wireless Internet was good. an old, loud fridge might waken you up during the night. the hotel actually consists of two buildings, connected...More

1  Thank Micy01
Response from GuestRelations S, Менеджер по обслуживанию клиентов at Hotel KaiserhofResponded 16 December 2017

Hello !The team of Kaiserhof hotel welcomes you and thanks for the response. Thank you for sharing the impressions of staying in our hotel! Also, we thank you for your choice of Kaiserhof hotel for a trip to Kaliningrad. Accept apologies for all inconveniences which...More

Reviewed 8 October 2017

The hotel is beautifully decorated and the rooms are simple. My bed was too hard and I could hear the people talking in the room next to me and above me. Luckily, I was so tired from enjoying the city and the hotel amenities (the...More

1  Thank BKloandC
Response from GuestRelations S, Менеджер по обслуживанию клиентов at Hotel KaiserhofResponded 24 October 2017

Dear guest! The team of Kaiserhof hotel hurries to express the gratitude to you for so appreciation to hotel and work of our staff. We are sincerely glad that rest in our hotel presented you positive emotions! Thank you that you share the impressions of...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Room Service
Free High Speed Internet (WiFi)
Free Parking
Restaurant
Pool
Bar/Lounge
Spa
Fitness Centre with Gym / Workout Room
Breakfast included
Hotel Amenities
Room Service
Business Centre with Internet Access
Free Parking
Meeting Rooms
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Airport Transportation
Breakfast included
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Pool
Bar/Lounge
Spa
Fitness Centre with Gym / Workout Room
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$67 - US$192 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Spa Hotel in Kaliningrad
#2 Romantic Hotel in Kaliningrad
#2 Luxury Hotel in Kaliningrad
#3 Business Hotel in Kaliningrad
Room types
Family Rooms, Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$67 - US$192 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Spa Hotel in Kaliningrad
#2 Romantic Hotel in Kaliningrad
#2 Luxury Hotel in Kaliningrad
#3 Business Hotel in Kaliningrad
Room types
Family Rooms, Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (685)
Room & Suite (153)
Dining (50)
Pool & Beach (12)
Family and Play Areas (3)
Business Centre & Event Rooms (2)
Questions & Answers
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Yorkiman
26 April 2018|
AnswerShow all 5 answers
Response from Micy01 | Reviewed this property |
yes, several restaurants aside the river, very close to the hotel
1
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Room Tips
"Take a room in the second house, much more quiet!"
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"I had a river view on the 4th floor of the "new" section, close to their spa."
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"Spend the extra money for river-view. If you prefer a quiet room, ask for a room in the second building with..."
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"Choose room with river view for a pleasant view"
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