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SO/ Sofitel St. Petersburg

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Traveller (645)
Room & Suite (596)
Dining (138)
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Overview
  • Excellent67%
  • Very good23%
  • Average7%
  • Poor2%
  • Terrible1%
Travellers talk about
“w hotel”(95 reviews)
“rooftop bar”(59 reviews)
“bliss spa”(25 reviews)
Free Internet
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
5 Star Hotel
All hotel details
Contact Info
Name/address in local language
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Reviews (1,217)
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Traveller rating
412
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12
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412
159
57
19
12
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All reviewsw hotelrooftop barbliss spatrendy hotelfabulous roomtop floorliving roomnespresso machinerain showerisaac's cathedrallocation is greatfour seasonsroom ratespecial thankspalace squarewinter palacebeautiful city
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211 - 215 of 659 reviews
Reviewed 13 October 2015

I had traveled to St. Petersburg to attend my son's wedding on Sept. 20th. I left NYC on Wednesday, the 16th, connecting through Paris. My Air France flight was over 2 hours late departing JFK and upon arriving in St. Petersburg, discovered my luggage, with...More

Thank Judith A
Response from WSTP, General Manager at SO/ Sofitel St. PetersburgResponded 30 October 2015

Dear H0pper1, thank you so much for such a comprehensive review! It is very important that our guests feel themselves as comfortable as possible. We will pass you gratitudes to our W Insider Kate. We hope to see you again soon. Perhaps you'll be glad...More

Reviewed 11 October 2015

When you travel to a new country you want to stay at a place that is convenient and welcoming. The W St. Petersburg is more than that. It is a "home away from home". To say that the staff was amazing and stellar is an...More

Thank H0pper1
Response from WSTP, General Manager at SO/ Sofitel St. PetersburgResponded 30 October 2015

Dear H0pper1, Thank you for such a comprehensive review. It is very important that our guests feel themselves as comfortable as possible. We will pass to our insider Kate your mention. We hope to see you again. Perhaps you'll be glad to evaluate our Bliss...More

Reviewed 9 October 2015 via mobile

I want to thank all the stuff from this great hotel for they made my stay special and unforgettable! For now on I choose only this hotel for my stays in St. Petersburg! And you won't regret if you do, I promise! The stuff couldn't...More

Thank Elisha15
Response from WSTP, General Manager at SO/ Sofitel St. PetersburgResponded 12 October 2015

Dear Elisha15, I would to thank you for taking time to write such a pleasant review of your unforgettable stay at W St. Petersburg. On behalf of my team and I, I would like to invite you to come back to us again to discover...More

Reviewed 8 October 2015 via mobile

Best location, best service,best staff and best rooftop bar over looking the city. This is a very good location for a short visit to Saint Petersburg, walking distance to a lot of restaurants, points of interest like the Hermitage.More

Thank Ibra007
Response from WSTP, General Manager at SO/ Sofitel St. PetersburgResponded 12 October 2015

Dear Ibra007, Thank you so much for such a wonderful comment regarding your stay. Please come back to us again to discover even more secrets out and about W St. Petersburg with the help of our W Insiders Kate and Julia. See you soon! Best...More

Reviewed 7 October 2015

I agree with the person who said this is the worst W Hotel. I stayed 3 times and my visit in September was very poor. The concierge was very rude and when I asked why there was no concierge was told, 'I have work to...More

1  Thank Chris A
Response from WSTP, General Manager at SO/ Sofitel St. PetersburgResponded 12 October 2015

Dear Chris A, On behalf of my team, I would like to apologize on the matter that the service you received in our hotel did not match your expectations. Your comments have been transferred to the responsible department head and the necessary adjustments have been...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Pool
Bar/Lounge
Free Internet
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Airport Transportation
Dry Cleaning
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Fitness Centre with Gym / Workout Room
Restaurant
Pool
Bar/Lounge
Spa
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$204 - US$749 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Spa Hotel in St. Petersburg
#9 Business Hotel in St. Petersburg
#17 Romantic Hotel in St. Petersburg
#23 Luxury Hotel in St. Petersburg
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$204 - US$749 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Spa Hotel in St. Petersburg
#9 Business Hotel in St. Petersburg
#17 Romantic Hotel in St. Petersburg
#23 Luxury Hotel in St. Petersburg
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (645)
Room & Suite (596)
Dining (138)
Pool & Beach (25)
Amenities (82)
Family and Play Areas (6)
Business Centre & Event Rooms (5)
Questions & Answers
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satit_1981
6 July 2017|
AnswerShow all 4 answers
Response from moje a | Reviewed this property |
Less than 200 Rubles or about $3. It is typically 150 Rubles but it varies slightly by hotel.
0
Votes
Francis1234_11
23 February 2017|
AnswerShow all 5 answers
Response from WSTP | Property representative |
Hello, Francis1234_11! There are 3 elevators in hotel. Hope to see you soon!
0
Votes
Room Tips
"The higher you are, the more likely it is that you have the view over the Admiralty."
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"Best location"
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"mid class room with a bath"
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"hang out at the roof top bar great views of the city."
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