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Piterskaya Club Hotel

103 reviews
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Traveller (55)
Room & Suite (31)
Overview
  • Excellent21%
  • Very good40%
  • Average19%
  • Poor9%
  • Terrible11%
12 Mar 2017
“Average hotel”
21 Dec 2017
“Fraudelent cancellation of my Booking.com reservation”
Free Wifi
Breakfast included
Air Conditioning
Non-Smoking Hotel
Airport Transportation
Concierge
Shuttle Bus Service
3.0 Star Hotel
All hotel details
Contact Info
Name/address in local language
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1 - 5 of 7 reviews
Reviewed 21 December 2017

My Booking.com reservation was fraudulently cancelled I booked Piterskaya Club hotel on April 13, 2017 via Booking.com for 2 nights – Room type: Suite with Balcony. Price for 2 nights (incl. 18% VAT) 9400 Rubles (~$160.00) I arrived to Piterskaya Club hotel on August 25,...More

1  Thank Vera W
Reviewed 13 March 2017

This wasn't my original choice, booking.com moved us here as other choice cancelled on us. Good location however. We were located on the fifth floor, keep in mind no elevator and killer steps. Our room overlooked the main red so quite noisy. Room basic but...More

1  Thank vicky m
Response from Manager_Acme_Hotels, Менеджер по обслуживанию клиентов at Piterskaya Club HotelResponded 14 March 2017

Dear vicky m, we are very thankful that you have found time to leave your comment on TripAdvisor! We thank you for visiting our hotel and appreciate your feedback about your stay. We appreciate it very much. We are looking forward to seeing you again!...More

Reviewed 29 September 2016

The only plus is the location, at city center within walking distance to Ermitage, and also to Moscow train station (Moskovskaya boksal). Everything else was *very* negative, starting from rooms wich were small, noisy, smelly, and did absolutely *not* agree with photos advertised on websites....More

1  Thank mikio_it
Response from Manager_Piterskaya, Менеджер по обслуживанию клиентов at Piterskaya Club HotelResponded 5 October 2016

Dear Mikio, thank you for your review about our hotel, it's very important for us! We are really sorry that your stay in our hotel was not as comfortable as you expected. Piterskaya hotel is located in a historic building, now the facade is closed...More

Reviewed 30 August 2016

Our stay in this hotel was very pleasant. In the beginning we only had 1 night booked, but because of a great location, we decided to book 2 more nights. I appreciate that the receptionist promptly managed our demand and extended our stay. I would...More

Thank simhai11
Response from Manager_Acme_Hotels, Менеджер по обслуживанию клиентов at Piterskaya Club HotelResponded 10 November 2016

Dear simhai11, thank you so much for a review, your opinion is important for us. Thank you for your comments about hotell location, a level of services provided to you and staff qualification. We highly appreciate your posite feedback and we're glad to know that...More

Reviewed 4 July 2016

The hotel is centrally located, convenient to shops, restaurants and attractions. It was built in1852 so no elevators, hence the 87 steps to our room. It would have been helpful to have someone help with the luggage. The room was sparse but comfortable. The shower...More

Thank John K
Response from Manager_Acme_Hotels, Менеджер по обслуживанию клиентов at Piterskaya Club HotelResponded 10 November 2016

Dear John, many thanks for your feedback - your opinion is very important for us. We are glad to know that you liked the hotel location. Actually, there is no elevator in the building and there is no ability to set it up for today....More

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About
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Breakfast included
Hotel Amenities
Shuttle Bus Service
Airport Transportation
Breakfast included
Concierge
Room amenities
Air Conditioning
Details
Price range
US$22 - US$155 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
US$22 - US$155 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
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Traveller (55)
Room & Suite (31)
Questions & Answers
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Robert F
8 April 2015|
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Response from Kate_Petersburg |
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Room Tips
"Upper floors probably not suitable for older guests. Courtyard rooms quieter."
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"Pick inside court yard but big room is the balcony room"
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